Cancel

    Open app

    Search

    Jack in the Box

    2.1 (133 reviews)
    InexpensiveBurgers, Fast Food, Tacos
    Open Open 24 hours
    Updated 1 month ago

    Order Jack in the Box Takeout or Delivery

    Jack in the Box Photos

    Business Info

    JACK IN THE BOX ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Outdoor seating

    You might also consider

    Recommended Reviews - Jack in the Box

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Kapolei Jack in the box just turned off their 24hr drive thru light
    Gavin Carl K.

    This is the 4th time I came here. Time is 11:40pm and there were at least 8 cars in the drive thru and all drove off without ordering because the worker said they were only taking mobile app orders. Well I have a mobile app so I ordered. The 3 women working their really showed no care what so ever like they don't want to work even forgetting my drink mind you I'm the only one that had food and drinks out of all the cars in the drive thru. So that tells me they don't give a shit. It's 2-14-26 between 1145p -12am which makes it 2-15-26. Please look Into this matter. Terrible service

    6pc Classic Mozzarella Sticks that cheese all oozed out and product was rock hard

    Not good... ordered 2x smashed jack sliders munchie meal and cheese sticks and it was horrible. How do you serve cheese sticks that are rock hard and majority of the cheese oozed out? Smashed jack munchie meals says "surprise cup" and pin - none was given. Quality has really gone downhill.

    they never add whipped cream to my shakes just false advertisement and ridiculous ripping people off there shakes ain't cheap
    Steezy5 C.

    Last night I went there tried to use a coupon asked them first if they except it first and said they yes so I gave her the code and even showed the coupon when got to the register they said it wasn't working and I had to pay full price so said no it's okay just take the midnight shake I ordered so idk if they were mad at it so just gave me Oreo shakes this is the worst jack in the box on island hands down this isn't my first bad experience with them I just thought they would have gotten there stuff together but at this point I don't think it's the employees just a bad company in general I would rather go Arby's now even if I have to drive all the way to Waipahu

    Portuguese Sausage & Egg w/ Rice Platter
    Sweetheart H.

    I normally get amazing service and quality food. Everything else in my order was very good and looks as appetizing as the picture. However as soon as I get to my food, I ordered the Portuguese platter and opened it I was disappointed. It looked as if someone had eaten the rice and threw half the amount of eggs left in. I don't know who would send this out.

    a cup of milkshake and churros
    Lorie G.

    Came here to enjoy Fat Tuesday by having a vanilla milk shake and churros. Anybody that knows Jack-in-the-box milk shakes know that it is super thick and not something to drink if you're on a diet. In fact, it is too thick to drink, so they should actually give a spoon with the shake. Why 3 stars? It usually comes with a maraschino cherry, but that was missing. Also, the churros (except for one) tasted stale. Ended up not finishing the churros cause it was that bad, and shared the vanilla shake with my daughter. Hopefully next time, it will be better.

    Jack in the box kapolei sucks. I ordered a bacon ultimate cheeseburger and this is what I get. You guys suck at your job

    See all

    Photo of Jill K.
    226
    146
    4411

    6 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Thanks for the awesome review. See you next time!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J.r. O.
    9
    26
    18

    18 days ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 month ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Dianne G.
    208
    10
    1

    4 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 2
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of P C.
    0
    11
    2

    7 months ago

    For the first time service in this location was not good (drive-thru). They didn't look too happy to be working.

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nani C.
    14
    25
    14

    8 months ago

    They close their dining room early now and their drive thru line is so long. By the time I pick up my online order, food will be cold! ‍

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of fred c.
    19
    14
    1

    10 months ago

    Hour in the drive thru, definitely not worth it. I feel like 20 minutes tops for fast food drive thrus

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 6
    Thanks 0
    Love this 3
    Oh no 0

    5 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jamie K.
    193
    34
    17

    9 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J M.
    0
    2
    0

    7 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Lucia
    0
    17
    13

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Thanks for the awesome review. See you next time!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B B.
    0
    1
    0

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave B.
    172
    875
    3504

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 2
    Thanks 0
    Love this 4
    Oh no 0

    1 year ago

    Business owner information

    Photo of Jack B.

    Jack B.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dayna A.
    59
    58
    33

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Really liked the sourdough burger and the fries. The nuggets werent bad either. Girlfriend had the frappe as well and said it was good

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Ask the Community - Jack in the Box

    Review Highlights - Jack in the Box

    Only in Hawaii can we get a breakfast platter with rice and fruit punch at a Jack in the Box drive thru!

    Mentioned in 3 reviews

    Read more highlights

    You might also consider

    DB Grill - Kimchi Pancake

    DB Grill

    4.1(1k reviews)
    1.2 mi
    $$

    Just had my mom's surprise bday party here in their upstairs mezzanine area and it was amazing! I…read morebooked with Tessa and she was very helpful (and patient because I reply very slow lol). The booking was very straightforward, they don't charge a space rental fee as long as your party spends at least $1000 on food and drinks altogether. It doesn't have to be on one check, as long as it all adds up. We were able to decorate the area a bit for the party. Of course if you plan on partying here be wary of making too much of a mess or damaging things. Kiki then helped me preorder all the food for the party, and she also assisted with the surprise. Ashley was our server for the night and she did amazing! I was bothering her and Kiki and asking them questions all night and they were so nice and patient the entire time. Everyone was so kind and accommodating, it was as if they were family friends :) the speed of service was great too. I know we put the bartenders to WERK but the drinks still came out in such a timely manner. Finally, the food and drinks were BOMB. I've only been here a couple times before this, so I got to try a lot of items i haven't before at the party. Everyone was raving about the food! So many people who haven't been to DB grill before said they found their new spot. And if you like to drink, they have something for everyone. My grandma kept asking for more soju cocktails . The only thing I would warn about is that the AC is poppin upstairs, so bring a jacket. I would give 10 stars if I could. We love the DB grill crew!!!

    **DB Grill was a mixed experience for a get-together with friends.**…read more The food was actually pretty good overall. We tried the wings and poke nachos, and both were solid. The portions were good, the prices were decent, and it's the type of menu that works well for sharing with a group. Service was okay. The staff wasn't overly friendly, but they were efficient. Parking was good, and the overall vibe was chill, though it did get a bit noisy. The biggest issue was the condition of the restaurant. The place felt pretty run down. The floors were very dirty, the seats were torn and patched with electrical tape, and the windows were so dirty that we actually thought the restaurant had shut down one day when we were walking by. The bathrooms were also pretty gross, even for a casual bar/restaurant. I wanted to like it more because the food itself was good, but the cleanliness and upkeep really took away from the experience. They definitely need to do a better job maintaining the place. I'd probably only return if I heard they had cleaned up and refreshed the entire restaurant.

    Photos
    DB Grill - Bar area

    Bar area

    DB Grill - Crispy Garlic Shrimp

    Crispy Garlic Shrimp

    DB Grill - DB Grill at Kapolei Commons, Storefront.

    See all

    DB Grill at Kapolei Commons, Storefront.

    Paniolos - Kapolei - Bowl with a tiny portion of chopped steak

    Paniolos - Kapolei

    3.4(278 reviews)
    1.2 mi
    $$

    We try this place for the first time. They greeted us a we…read morecame in. As we were deciding what to choose, the 2 girls weren't as friendly n polite just stood there. Never offended any help or suggestion. The looks was as if they were bored. We got the carnesada burrito n shredded beef nachos. The place is clean n cool. I think when the other worker lady walked in they moved more. Thinking it was their boss. Customer came in n they moved faster n more polite. Good to see. As a customer I always watch who ever working n how the greeted n serve their people. Now the nachos I got was shredded beef n refried beans with the melted cheese n toppings. The food is good n nice portion the give. Burrito was good n fat, pretty feeling. Cured our appetite The 1 star missing is because they need better customer service n be more friendly n better service. Will I come back .... yes because the food is good

    Met a friend for lunch. Had take out at the one in Kahala but never been to this one. Sorta like…read moreChipotle's in the mainland where you get to choose items. Went at 11 when they opened and we were the only ones for a while but then it picked up and lots of take out and towards the end a couple more that ate inside. The place is clean, which should always be the standard. The three women helping make the orders were okay, not really friendly (except to a regular who had not been in for a while) but really no complaints. They did their job. Choices were varied, a little something for everyone- meat/no meat, burrito/bowl/taco. Your choice (like I mentioned earlier, a little like Chipotle except for the Kailua pork). Would go back again, maybe next time I see a movie. Plenty of parking and prices are reasonable.

    Photos
    Paniolos - Kapolei
    Paniolos - Kapolei
    Paniolos - Kapolei

    See all

    Jack in the Box - burgers - Updated May 2026

    Loading...
    Loading...
    Loading...