One of the worst experience I have ever had at a restaurant. My order was missing food, my hotdog was brown and hard, my Oreo shake didn't have Oreo, my burger was made wrong. Of the 4 meals I ordered everyone had at least 1 thing wrong. Not to mention it took 20min to get my food. read more

Sonic Drive-In - This is supposed to be Oreo but it's missing something - Burgers Near Me - Lincoln, Nebraska

See all

Not capable of getting an order correct. Not even on the second try. Skip this place if you would like what you ordered.

We ordered a chicken strip basket and corn dog. They we cold. Have you ever not into a cold hot dog. My husband sat in line and could see our order. When he asked about it being warm upon paying the served said it had just come out. We called and they said they would put us on their list. After I got over my cold hot dog my husband went to get a warm meal and they said they didn't have our name on the list. He later called to talk to the manager. She said it was on there but spelt wrong. We go back and they would only give us a corn dog! They get zero stars and zero returns from us!!!!' Careful not to get sick here!!!! read more

Live close and this location has messed up my order EVERY SINGLE TIME. I will absolutely never go back now as this is the 3rd time. I am one person ordering directly off the menu with no complicated order. Wanted a crispy chicken sandwich and gave me a breakfast burrito. So done with this place. read more

Typical sonic, food and service were right where I thought there should be. Can't beat a late night snack here. This location is good and the staff and servers are friendly. This location has outdoor seating. read more

Sonic Drive-In - Late night! - Burgers Near Me - Lincoln, Nebraska

They no longer have the Reese's overload- fine- I ordered a Reese's blast add m&ms and they only put enough in the cover the top inch and then there wasn't any mixing s with the ice cream in the middle or bottom. Very disappointing. I usually order a medium but if I choose to return for ice cream I'll be getting a small. I feel jipped from enjoying the mix instead I enjoyed the first few bites and then had plain vanilla ice cream that I paid over $5 for. I can go to a direct competitor and get plain vanilla ice cream in a cup for $1. read more

Grabbed a quick Sunday breakfast at this location - Roscoe was great from ordering through delivery, he has a super positive attitude and could teach customer service classes! We think we had an error on one drink - regular instead of diet but my strawberry lime aid was delicious!!!!! Our food was well cooked, hot and tasty! We will visit again soon read more

Sad to say I've gone here to this location and it's always a disappointment from service to product all is poor French toast sticks were still gooey and several sonic blasts were never blended past halfway not to mention the constant handing food back cause it's simply just wrong read more

I go to sonic very often and have for the last many years, and I am usually helped with kindness and always satisfied. Unfortunately last night when I went I waited 20+ minutes and it was not very busy. When the car hop arrived she was so rude and I had to grab my drink and food from her hands as she wouldn't hand them to me. Order was not even correct and food was way below average. Very unhappy with this visit since Sonic is usually spot on. :( read more

Absolutely the worst customer service. Quality of food is sub par. And definitely not up to health code standards. Especially when the chicken is still frozen. The manager informed me that they do not hand out napkins with meals unless they are asked for. Because according to her, napkins are a choking hazard. Now, I would think the small mints, salt packets, or even wrappers would be a choking hazard. But this is how they justify not giving napkins. As for kids meals, don't bother. They're advertised that they come with a toy, but unfortunately if you don't actually ask for the toy, they don't give those out either. Choking hazard? My last visit, after 15 minutes of waiting for ONE KIDS MEAL, and never receiving it, we left and went to Runza. By all means, do not contact corporate. I did. And then was called by the Beatrice manager with nothing but excuses for their lack of training their employees and inability to provide customer service. I was then told that I was not a nice person and that they don't appreciate me notifying corporate of their inadequacies. She then told me that I was not welcome t return to their Sonic. instead of addressing their lack of training and customer service, they make excuses and blame the customer. So the next time you don't get a napkin, its because they're concerned you will choke on it. read more

Worst sonic in Lincoln, the drive thru lady didn't let me finish my order. Food is bad and forgot half of my order.

Nothing like going through the drive through to get a couple drinks during happy hour and have an employee make fun of you while the window is open. Happened to my wife today just before five pm. Daughter heard as well as three other employees in the business. They thought it was funny enough to laugh. My wife and daughter didn't find it as amusing. That there is great customer service. Customer service that should be shared with the world. I recommend you use the parking slots. That way you don't have to put up with hearing them make fun of you as you give them your money and business. read more

We let the kids get out to play on the playground and it was filthy! There was trash everywhere, ketchup on the picnic tables, broken playground equipment. The rubber on the equipment is so old it's cracked and unsafe and pinched my daughter's arm. We will never be back! read more

See all

Fast food joint that doubles as a drive-in. They specialize in shakes and malts and all kinds of different deverages that are very tasty. They also have typical fast food fare like burgers hot dogs, fries, fried chicken, and a pretty good breakfast menu as well. What I enjoy the most though is there drinks and if you show up after 2 o'clock in the afternoon between 2 p.m. and 4 p.m. you get half priced fountain drinks and slushies. Also usually during the summer months although they do extended after 8 p.m. they have half price shakes which is a great deal. Nothing on their menu is going to blow you away but in a pinch there fast and they have the best selection of beverages and shakes and desserts in town. read more

Sonic is great fast food. They have outdoor seating and a fun atmosphere. Be sure to try one of their custom shakes or dessert drinks. read more

Sonic Drive-In - Burgers Near Me - Lincoln, Nebraska

I literally came here and ordered and ocean water and fries and my friend ordered the breakfast burrito MEAL. I pushed the button and asked for ranch and no one brought me any by the time she was done eating. I pushes the button again and asked for some ranch and guess what this man brought me.... that's right. MARINARA SAUCE! Horrible experience. Quite annoyed. read more

The food here is good, especially the shakes and drinks, but the service is terrible. We often order a cheeseburger with light ketchup & light mayo, and what we get is a cheeseburger with ketchup, mayo, mustard, onions, lettuce, and pickles, or all mustard, though the receipt has the correct order on it. One sandwich will be hot & the other cold. This happens frequently, pretty much every tine we go there. Beginning to wonder why we do. read more

Typical fast food but lower quality than any other sonic I've been to. Tons of flies and a horrible smell in the out door seats and the whole place just looked super sad very little work into up keep and appearance. Even the trash can looked gross like someone threw there shake on it and no one ever bothered to clean it up read more

Sonic Drive-In - Burgers Near Me - Lincoln, Nebraska

I ordered a blue raspberry slush, with cherries mixed in, and they just put a cherry on top instead. I also ordered two Snickers Bar Blasts, and they added M&Ms in read more

Seriously got about 15 fries in the container, and they were not hot. They tasted like stale grease, so perhaps being shorted was for the best. read more

My husband thought he would pick up a treat for us after he got off work tonight.... what a disappointment and waste of money. He ordered two shakes after waiting 10 minutes he finally got our shakes. His was yummy (which we ended up sharing) but mine I just threw away. It was completely melted, warm and tasted nasty. It also had a hole in the bottom with another cup to try and cover up the fact that it had a hole. The second cup also had tons of melted ice cream!! We love to get a nice cold drink during the day, after our kids get out of school or after work but its more of an effort than it should be. We will now be driving 15 minutes to the next nearest sonic. They at least treat us right and we never have to worry about our orders being wrong. This isn't the first issue we have had with them. They have accused me of lying to them and sent out a free burger coupon after I spoke with corporate which I have not used to fix the situation. They just don't seem to care about customer service or loyal customers. They manager even told me that I will have to check my food and drinks every time I come here if is that big of a reoccurring problem. Its just plain rude and not good customer services at all!!! read more

went and got some chicken sandwiches and one was a little undercooked. make sure you always check your food before you leave! called and told them and the lady was nice but there was nothing she could really do at that point. read more

Sonic Drive-In - Classic Crispy Chicken Sandwich - Burgers Near Me - Lincoln, Nebraska

i ordered a slinger add tomato didn't get tomato but was charged for it i ordered their new red berry sangria it's supposed to have real fruit strawberry in it mine didn't have the strawberry ordered the new strawberry frosé no strawberries as well.. this place fucks my order up every time i go here.. read more

Had the mozzarella sticks and a shake for a quick meal before driving home. Both had great taste and hit the spot.

Sonic is pretty much an American classic but the food and service has been going down hill. Tonight my coney dog had so little chili on it I was able to pick it up and eat it without a fork. I thought to myself at least my Oreo cheesecake shake looked awesome.... as I took a big swig all I got was the taste of the cheesecake syrup out in to flavor it. I tried stirring it but no avail. The Oreos and syrup were all stuck in a large clump at the bottom. read more

Best fast food! Friendly staff! Great management! Great food! And they have the best shakes in town!

I just ordered the number one with a Dr Pepper and my hamburger patty was so burnt on one side it was like chewing an old piece of steak it was dry and had no flavor to it my french fries were cold mild warm very mild warm almost cold had no salt on them almost like they've been sitting for so long that they were like limp noodles the customer service was all right they were playing music so loud in there that I could hear what the music lyrics were saying and there was one person on her phone just sitting down scrolling away doing whatever she was doing well the man and some other girl kind of workedPaid like eight bucks for my meal for it to be burnt and not fresh cannon out of surprise at the ratings here are so low for this sonics read more

Stopped though south 48th Sonic on my way back to Beatrice Sunday about 6 pm. Ordered a double Cheeseburger with just Mayo. Told me the price, and it didn't sound right, but was in a hurry, and paid and left. When I got on Old Cheney, I opened it up, and it was a cheeseburger (single) with everything and mayo. Since I can't eat onions, the sandwich was useless to me. My wife picked the onions off, and the first bite showed a cold burger. What's up? read more

When you go for fast food we all know what to expect. Fast service, standard food, and a correct order. This place missed on two of three the last two times I've been there. We went for shakes one night after 8 (half price, who doesn't love that?) Three small shakes and they messed up two of them after we waited an abnormally long time with little other business at the site. Next time, two burgers and tots, the wait again was much too long but everything else was good. We'll chalk the second occurrence up to technical issues, they were having trouble with the comms. Hopefully they will improve soon. Nothing that isn't fixable. read more

This Sonic location never fails to amaze me, they just cant get it right. I ordered the Double Stack along with a kids meal hamburger for my kid. The order was brought out and as I get ready to go the person comes racing out saying the order was wrong. They take the sack back and are gone for 5 min. When they come back they say that it should be right now. I open the bag and take out the food and, you guessed it, it's cold. The food sat in the prep area while they fried another hamburger. When I got the Double Stack it was smaller than my kids hamburger and it had cheese and one pickle. Hastily thrown together and no ketchup? Terrible food, this location just can't get it together and this wasn't the first time. read more

Didn't give me my card back in the drive Thur while on my way to Kansas City and they didn't care one bit about it

Rude workers that lie to you and also slow as all get out. Waited in the drive thru for 3 drinks for over 15 mins. It was ridiculous and I am not going back! read more

Delicious food and very prompt service. Was happy with the quality of food for the price and the customer service.