Great service, happy staff, incredible coffee/beverage menu & the best ice cream ever!read more

Don't let the long line scare you off! It moves fast and trust me it's worth it!…read more The staff who work there are always kind, friendly and helpful. The heartbreak drink is my favorite minus the energy portion and substitute with lemonade! The white mocha fantastic. My kids and I love love love this place! If you are in a rush Stay away during the morning classes start at the college because the wait will be a little longer but totally worth it!

I felt like the employee at the drive threw was rushing me,,and when I ask for cool whip on my…read moremilkshake,,they put a dot the size of a quarter,,,not happy!!! what happened to customer satisfaction,,,

I went and got a blizzard today and I when I got to the window a employee named Jesse was the…read morerudest person I've ever met in the customer service industry. When asking me if I wanted my receipt after hearing my response of yes he kept saying no louder than me repeatedly. After this when he was handing me back my card he kept pulling it back before I could grab it and it felt extremely targeted.

Before I begin this review, it should be said that this place is now Scoop Dogs Creamery, so name…read moreshould be updated. On vacation in Tennessee, this is a place a brother of mine took me to. Here, he got the Cookie Mint Milkshake and then mine was their White Chocolate. Gotta say, it's a perfect treat for a hot summer day. And the prices ain't bad either. Two milkshakes for less than $11 is cheaper pricing than I'm used to, but can't complain. You can also pick up a free Bible while you're here. No complaints about anything here, and the service is good here, and very peaceful. For mountainous Tennessee, this is as good as it gets.

Being from Connecticut and only having stayed in TN twice, I have never been to a Cook Out. I did…read morehear a lot about it from Southern word of mouth, but they are definitely a regional chain that operates in the South. If there's any in other regions of the nation, I'd love to know, especially if they ever end up in the Northeast. So after I was taken to a Bible Study, my brother finally took me to my first Cook Out. For those back home who visit the South, don't sleep on these! They will definitely fill for a cheap price. How cheap you ask? Two tray meals will only set you back $16 and change. To compare, I had to pay almost the exact same price for one meal at WingStop where I live! And for how much you pay, these actually pretty good! My brother had the Double Tray with a chicken quesadilla and hush puppies. Mine was the BBQ Tray with the cheddar bites and the walkin' taco. The barbecue is about as good as it gets for a chain restaurant, and the meal is miles better than any McSad's you would go to. The walkin' taco I needed a spoon to eat because that's how you get inside the bag. The cheddar bites could be better, but they're still about Wayback Burgers quality of food which isn't a bad thing at all. If this is how your typical Cook Out gets, then you got a good regional chain anytime you make a trip to the South.

Cook Out...what are you trying to be? If inconsistent is your goal, stop - you've achieve it. If…read moretasty is your goal, stop - you're not going to get there the way you're going. I've tried a number of Cook Outs across Tennessee. Greeneville's location is, by far, the worst. At this location I can't tell if they are closing the doors for good and just want to get rid of things before the doors lock, or they've just opened for the first time and have no idea what to do. My experience at other locations creates a glimmer of hope at the Greeneville location, but when I try it I am typically left wondering how this location keeps the lights on, but the long lines prove me wrong time and time again. Please, let me help, Cook Out. If the burger patty is crunchy, it should not be placed on the burger. If sauce is to be added, please don't try to add enough sauce to overpower (or maybe soak?) the dry, leathery patty. Just get a fresh patty and use that one. Yes, it's fast food. Yes, you should try to work with expediency. No, you should not do so to create a mess in creating, wrapping, and packing the food. While you may have decent shakes, I remind you that Sonic and Dairy Queen are far, far too close for you to rest on your laurels at better service. If you've read this far and are looking for food recommendations, I recommend you go to Pal's, just a short drive down the road.

We went to Scoop dogs twice in hopes that each experience would get better and well it hasn't…read more First visit was a Saturday night and the hot fudge machine was broken, no cherries for sundaes and ran out of whipped cream. The ice cream it self was really good. Went back on a Wednesday, no dipped waffle cones available, hot fudge machine still broken, still no cherries. Ice cream was good. Ways to improve Ensure that ordering is done timely to prevent dissatisfaction of customers At time of opening have staff start before noon to ensure there are dipped cones available. The good: The Ice cream is fantastic so you don't need to have waffle cones or sundae toppings but if you have it on the menu make sure to have it in stock and readily prepared.

I've driven by it a few hundred times. I remember TCBY. Scoop dogs? Is they some sort of "we can no…read morelonger use TCBY" option? No, Dog, this is Scoop Dog's. If you don't get the hint from the line inside and in the drive-thru, let me just tell you, you're probably gonna wait. No biggie, Dog. It's well worth it. Unlike some places, Scoop Dogs serves a decent portion in a cup or cone, or as a shake. The ice cream is tasty, too. Prices are reasonable. It's a nice change from a TCBY. Try it.

Recently checked out this ice cream store with my wife after we checked out the Vietnamese place…read morenext door. This place featured a general selection of ice cream flavors. Stay out here was very friendly though they were pretty young too. The store was pretty quiet too but the selection of ice cream wasn't too bad at all. If you are curious about the flavor they let you sample the ice cream. They even have only one non-dairy flavor for those that are particular. There are a couple of gluten-free flavors too. I do enjoy that it's open until 9pm. Overall, I thought it was a pretty average place for an ice cream store.

This is the dessert place you crave every week…read more Our favorite day to come is BOGO on Tuesdays. Buy a scoop get a scoop free and a cup or cone. Wednesday or think is banana split day. Clean dining area with tables and chairs for indoor dining. A couple benches along the wall for outdoor dining. Both Hershey and Blue Bell ice creams are served here. Many choices, many flavors. Just tell them what flavors you want and they will give you samples if you can't decide. They put your cones in a holder by the cash register where you can also find your cups lined up and ready to go. Quick service gets you in and out.

THIS PLACE IS INCREDIBLE. We drove around trying to find an…read moreice cream spot on this 80° day. Saw this on the side of the road and immediately turned around. Such a cute place. The flavor options are amazing and the fact that they have rainbow sprinkles for my son's ice cream really made his day. It took a pint home. I have nothing but great things to say about this place. The ice cream was amazing.

It has no flavor grocery store ice cream puts it to shame. Way too expensive too. Old woman running…read moreit is extremely rude and hateful!!!

The best ice cream around! Many flavors to choose from. Hershey's brand ice cream is heavenly!read more

Drive "thru" ice cream woo hoo. A line of about 6 cars but it went fast and service with a smile…read more Tried the hot fudge brownie sundae and mint chocolate chip!

Service always good. Ice cream Is delicious including…read moredifferent options for toppings, cones, shakes, and even purchasing milk there as well. I got to all locations when I am close by.

It was storming so we didn't get to eat the ice cream outside but the drive thru was fast. We also…read moreordered a kid cup, chocolate shake. The service was great and both girls were extremely nice!

We have never been to this place before and have been to the area many, many times. It's a hidden…read moregem! The food was absolutely delicious! The tap room is decorated with a lot of old time signs, etc. and is 'fun.' The service was great, and the staff were extremely nice and helpful. Would definitely return on our next trip to the area!

Great service even better food! Had the footlong chili dawggg. Very small place with a great…read moreatmosphere!