They Have Beautiful cakes and the employees are always so nice and friendly. The manager Twanna is…read morethe Best. We love Baskin Robbins on Starring lane. It's also always so nice and clean with festive decorations.

We decided while passing through Gallup to stop at the Baskin Robbins for some ice cream to…read morecelebrate my wife's birthday (Oct. 23rd). The owner was behind the counter and immediately greeting us, offering a taste of any ice cream if we wanted to taste it first. When we told him that it was my wife's birthday, he immediately offered free ice cream for her even though we do not have a Baskin Robbins membership account. They were very friendly and he even brought his wife out from the back to introduce her to us. We had a great time and appreciated the personalize service. I highly recommend this establishment.

We are visiting Gallup for the day as we head to Phoenix for the remainder of the week, and we…read morefound Fratelli's on Yelp. AMAZING! When we arrived at 6:30p the parking lot was packed - and on a Wednesday! We waited for about 20 minutes and then were seated. We started with the spinach and artichoke dip, which is served with warm baguette slices - perfection. For entrees we had the meatball linguine and the chicken Parmesan- meatballs are house- made and were so flavorful, chicken on the parm was crispy on the outside and juicy on the inside. Entrees are served with a side salad and their ranch was to die for- so thick and creamy. For dessert we had the chocolate gelato, which was the cherry on top of the meal. Yum! The place stayed busy until we left around 8 - a big party was waiting to be sat. The staff are very hard workers - they were busting their butts all over the restaurant for the duration of our meal. Our server (we didn't get his name, unfortunately) was wonderful. Highly recommend, and if we're ever back in Gallup, we'll definitely grab another meal here!

We were served undercooked pizza--twice--and it completely ruined our dinner…read more On the very first bite, I could feel that the dough was sticky and raw. When I checked the pizza, it was clearly undercooked, so we sent it back. We expected it to come back properly cooked, but unfortunately that wasn't the case. When the pizza was brought out the second time, it was still doughy and undercooked. I took photos of it, and they show multiple different slices--all of which had the same raw, gummy texture across the entire slice. This was not just one bad piece. Because of this, we didn't even get a chance to actually eat the pizza. That was our dinner, and we ended up leaving without being able to eat it. What made the situation worse was how it was handled. The manager insisted it was "ranch sauce" and claimed the pizza was cooked thoroughly, which is simply not accurate based on both the texture and appearance. I was also told I was the only person to complain, as if that somehow made the issue invalid. Regardless, we were served undercooked food--twice. They offered a $5 discount on a $21 pizza that we couldn't even eat, which did not feel like a fair resolution. Very disappointing experience overall--not just because of the food, but because the issue was dismissed instead of taken seriously.

I was in town for work and asked for a recommendation for lunch and this place was suggested. I…read morewas happy with the recommendation of the place. The food came out quickly and it was well cooked and full of flavor. The service was good and the prices were good as well.

I believe all the 4-5 star ratings are from locals to the area who are friendly with the owners…read moreand/or waitresses looking for lots to eat but in discerning palates . Service was excellent. Quantity was huge, food was tasteless and porks chops were extremely greasy. A long haired (no hairnet) male serving plates of food with his thumb touching the food. The waitresses seemed to to know many if not everyone of the dinners. Don't get your kicks at Route 66 Railway Cafe!!!

My kids and I wanted some ice cream so we decided to try DQ here in Gallup. Other DQs we been to…read morewere in ABQ, PHX, TX AND in CA. They were all great service. (Rolling eyes) we just barely walked in, a few moments in, the clerk said "well, order when you're ready I guess" (such bad attitude and animosity) I would understand if it was packed and if they were super busy but it was almost as if they were annoyed we were there. (At 7ish pm) I ordered, the lady was rude and kept walking away. We were waiting for our ice cream and decided to buy some frozen popsicles from the freezer. I placed it on the counter and the clerk rolled her eyes. (Again, like she was annoyed) so the total came out to $16 and change for 6 popsicles. I read "16 ct" on her register, so I asked "is this a 16 count? Oh no!" And she replies, "no, it's $16! Can't afford it?" Ugh!!!! I paid for the popsicles and walked right out. I can't stand rude employees. She had the nerve to say "(hands over receipt) survey on bottom." After all that attitude! SMH

They did not serve the full Dairy Queen menu. The staff was not friendly. The place was not clean.read more

Food: One of the best pizzas I've ever had. Incredients are…read morefresh and and proportioned perfectly and baked to perfection. The Well Done crust is thinner than typical crust but tastes delicious. Price is also fairly reasonable too. Service: Amazing service. The guy helping us order our food was patient and very helpful. We even got free ice cream (though, the ice cream wasn't that good). Ambiance: This place hasn't really popped off yet so not too many people inside while we were in there and the place was nice and clean. One thing I must request is for this brand to expand to California so we don't have to drive to NM or AZ for good pizza.

it was ok. I would suggest locking your car door and keeping an eye on your belongings if you dine…read morein.

Burger patty was still bloody. rudest customer service. Asada fries not made to order. I would…read morehighly discourage anyone from eating here and wasting your time and your money.

Locally owned business. Under new management and owners as of 2022. Burgers are so good! Crinkle…read morecut fries are great. After the change to Blake's LotaBurger this place is where I go if I want a good burger. They also have hot dogs, corn dogs, chicken nuggets, nachos and ice cream.

There is a new menu, but the feel is the same. I was met at the door, as if I were walking into…read moreGrandma's house. It has a clean, country feel. Sadly, the menu changed, and many fan favorites were removed. The staff was kind and courteous and knew the menu well. I traditionally like trying places I've never been and staying away from chain restaurants, but this was within walking distance of the hotel, and I knew what I could get and what I would expect after a long day of travel.

I don't know if it's this particular location, or the franchise in general that has gone downhill,…read morebut the quality of the food was very disappointing when we stopped here for breakfast on our drive through New Mexico. Everything lacked seasoning and seemed gelatinous and barely warmed through. It was like cafeteria food that's sat out for too long. The only saving grace was our amazing waitress and the gift shop where our family members each pick out a Christmas ornament as part of our holiday traditions. We'll be looking for somewhere else on our next road trip.

We go there about 3xs a week for breakfast. Always good.. Great service and friendly staff.read more

Good was very good overall. Not my choice of the skinny fries, but good. Liked putting on the…read more"fixings" on my burger myself. Server excellent!

Came for lunch and enjoyed the overall look of the restaurant situated in the middle of a…read moreneighborhood. Staff was friendly and attentive. Got the mexi burger that looked great when it came out of the kitchen but was just ok. Lacked any kind of seasoning. The fries however really killed the dish. Hardly cooked, soggy and covered in grease. Common theme again no seasoning. The Mexican dishes coming out though looked good so maybe I ordered the wrong thing. I'll probably explore other spots before returning here.

Love the green chile stuffed sopapillas here at Genaro's. The service was great too!read more

Wow! Best food I've had in a long time!…read more I came for the historic hotel on the way home from Telluride to Scottsdale. There didn't seem to be much around to eat that was open on a Sunday so I came to the hotel restaurant. I saw lots of people had the chips so ordered the trio dip appetizer. The guac was definitely my favorite. So flavorful and fresh! The salsa was delicious but a little extra spicy and the queso was yummy! I ordered a cup of the green chile pork stew and it was spicy but delicious, a little light on the pork but very good. I got the Rita Moreno three chicken enchiladas with green chile. Best chicken enchiladas I've had in a long time! The chicken was moist and had just the right amount. Excellent flavor and melted cheese. The rice and beans were very bland. My friend got the chicken mole and got light sauce but she wished she had got the full sauce because it was that good! The whipped potatoes and sautéed veggies were the perfect accompaniment. I wish this place was where I lived because I would eat here as often as I could. Great atmosphere and service too. Had fun wandering around the gift shop after.

Had dinner one night while staying at the hotel. We walked to the restaurant inside the lodge after…read moregetting settled into our room. Were greeted walking in, and seated in the same moment. Our server who was a professional and very courteous, had menus in hand and he asked for our drink requests in the same moment. We started with the Trios Dips appetizer house chips with tres dips styles. It was a good start and arrived shortly after our beverages. I had the Ricardo Montalban, a hearty plate with two enchiladas, a taco and a tamale with rice and beans. This is a good meal and filling. The enchiladas were well made and flavorful, the taco as well. The pork tamale was very good and the beans and rice typical very basic. Along with a decent side salad, it was a good meal and we were able to walk from our room. 3.5 Stars rounded up for our server 01200