From the moment you walk in you are greeted by the amazing office staff of Alexis, Melissa and the…read moreoffice manager Sura . They are going to take the best care of you. If you have dental anxiety this is the office you need! The environment is calm and homey. They go above and beyond to make sure you are comfortable and at ease. Then there is Dr B! Dr B is so amazing! He has a wonderful sense of humor that makes the entire office a joyful environment and greatly reduces the anxiety of a dental visit. I had to have dentures placed and he was so gentle and did such an amazing job surgically that my recovery was unbelievably quick and not nearly as painful as I had anticipated. He had to remove all my remaining teeth due to a medication I was on for 6 months that caused my teeth to become brittle and break at the gum line. I did not have one bruise, or even the slightest swelling. He is THAT GENTLE and is truly exceptional in his technique. I will always recommend this wonderful amazing dental group. I was a mess emotionally and physically as I was dealing with infection and teeth broken. They were kind, compassionate, listened and gave me hope and the best dental experience I have ever had. I am so very thankful to Dr B and the incredible group of professionals he has supporting him in the office! You will be so relieved you have finally found your forever dentist! Just like I am

After a couple years as a patient here, I need to find another dentist. Their customer service…read moresucks. Dr B is almost never available. They try to bribe you with cheap mugs and gifts knowing how bad their service and communication is. Showed up for an appointment to fit my retainers after several reminders just to find out when I got there that they hadn't even arrived. Just embarassing. And if they know they suck, they pull you to the back to have a chat so no one else hears?? Weird

Exceptional Care at Studio B Smiles…read more I recently moved from Salt Lake City to Scottsdale, and finding a new dentist felt daunting. Studio B Smiles instantly put me at ease. A big shout-out to the entire team -- they made the whole experience smooth and welcoming. Giselle set the tone right away. She's uber professional, and from that first interaction I could tell the visit was going to go well. She truly has that front office running like clockwork. Lexxi explained everything she was doing while evaluating and cleaning my teeth, making the whole process comfortable and easy to understand. Kate assisted Dr. K seamlessly -- attentive, reassuring, and steady the whole way through. And Dr. K is outstanding. She's thorough, calming, and clearly takes real pride in her work. You can feel how much she cares about her patients. I left feeling confident and very well taken care of. If you're new to the area--or simply looking for a dependable, welcoming dental team--Studio B Smiles Phoenix is an excellent choice.

I picked this place for the convenient location, they take my insurance, and the good reviews…read more The reviews are all true. They're a fun group of people who make all feel welcome. It's like no other dentist experience I've had. Highly recommend!

Update to feedback from business: only agreed to do x-rays after the technician went out of the…read moreroom to confirm that it was 100% covered by insurance. Canceled an appointment in advance when I was told that I would need some gum work After getting a second consultation from another dentist who said, in fact, I do not eat that gum work Did not reply to phone calls that were outrageously requesting me to call them back in order to remove an incorrect review even though I am 100% certain I would not have agreed to x-rays unless they were 100% covered considering I had only recently had them

I came in specifically for oral biome testing, which was advertised on their website. At no point…read moreprior to my visit was I informed that there would be pressure to undergo additional imaging. Despite clearly stating multiple times that I was not there for a cleaning or full exam (and that I have no history of recent cavities) I was still encouraged to proceed with a full mouth series (FMX). I explained that I had already completed one within the past two years and even offered to provide those records. However, I ultimately felt pressured into repeating the imaging. From my understanding, ADA guidelines generally recommend full mouth series every 3-5 years in the absence of clinical concerns, which made this recommendation feel unnecessary and not aligned with standard practice. I am particularly concerned about being exposed to additional radiation that did not seem clinically indicated based on my reason for the visit. This contributed to the overall impression of a bait andswitch experience. I'm glad I declined the CT scan, as that felt excessive in my situation, but I remain frustrated about the imaging that was already completed. Additionally, communication within the office was inconsistent. The hygienist who performed my testing told me my results could be reviewed over the phone, but I was later told by another staff member that this was not an option and that I would need to return in person for a consultation. Overall, the experience felt unnecessarily pressured and disjointed. I will not be returning

Melanie was a gentle hygienist, my teeth are clean without any pain! Friendly people in the whole…read moreoffice!

I went to Arcadia Dental Arts for the first time and was really impressed with how thorough my…read morefirst appointment was. It was literally the most thorough dental exam I've ever had, with digital X-rays (including the panos that my last dentist didn't do), CT scans if needed, lots of photos, a tooth-by-tooth evaluation, oral cancer screening, even looking at mobility, jaw movement, etc. (Finally my knowledge of the sternocleidomastoid muscle comes in handy.) Dr. Pappas even pointed out something I'd brought up to a different dentist years ago and had completely forgotten about. He's also very transparent about whether a treatment can wait or needs to be done right away. The hygienist I had was also very thorough, so I definitely felt like I was in good hands all around. I switched here after a decade at a different dental clinic that had been cutting a lot of corners. As someone without specialized knowledge, navigating dental care can be frustrating and time-consuming. I find it so frustrating--as someone with no real knowledge of dentistry--when I feel like I to have to spend time attempting to research what dentists or other doctors should be doing so I can make sure they actually do it, or to figure out what to do about pain or issues they dismiss or tell me to ignore. We all have enough things to worry about without trying to become amateur dental or medical researchers. So it's a breath of fresh air to go somewhere like Arcadia Dental Arts where I can just kick back and relax knowing they're covering all the bases. Also the office is really nice, and it's right near Lola Coffee. And they have a super cute new patient gift bag, which was a nice touch! Glad to have found a new dental home.

I've been coming to Biltmore Commons Dental for a couple of years now, and I've always had issues…read morewith porous enamel. It had been bothering me quite a bit, but Dr. Sadowski took such great care of me! We decided to place composite in the affected area to help prevent future staining, and I couldn't be happier with the results. I'm truly impressed with how everything turned out--such a noticeable difference. Highly recommend--one very happy patient!

Biltmore Commons has asked me to leave a review. I cannot in good faith say anything nice about…read morethis place. I am new to the area and was recommended to this practice. My old practice was a single dentist, a few dental assistants and a receptionist. You spend your entire visit with the dentist and he provides you an honest summary of your visit. The total visit is under a half hour. Biltmore Commons has 6 Dentists and at least that many dental hygienist and more dental assistants and receptionists. You spend the majority of your visit with your hygienist and about 2 minutes with the dentist. Because there is so much overhead you get a Spirit Airlines experience where you are constantly getting upsold nonsense. The hygienists are more like used car salesmen than people who clean your teeth. I have been to this place twice and they have tried selling me laser treatment ($100) night guards ($800), Invisilign, a Waterpick ($120), an additional cleaning, and they were going to try to sell me an electric toothbrush if I didn't already have one. The hygienists don't give up the entire visit until you say yes to something. The dentist never says you need any of these things. I never went through with any of these scams. And I will not be going to Biltmore Commons ever again. My first visit was 2 hours (with x-rays) and my second was almost an hour (without x-rays). I have a life and my time is not valued. My recommendation is to find a dentist with less overhead where they can pay for their practice with just regular dental work and not ancillary products.

Great experience with dental hygienist Janelle. I am going to a follow up so we will see how that…read moregoes.

Be careful- they took advantage of my elderly mother…read more Then my daughter needed a filling. They gave her 8 shots and drilled so close to a nerve that she now needed to see a specialist and have a root canal. Malpractice at its best! Oh and they won't even return my calls...

I brought my daughter here for many years. We first found this office through the insurance. They…read moreare ALWAYS so happy to see us (every 6 months) - at least we feel that way. They never portray that they are having a bad day. We usually make our appointments for 7am. Good thing they are morning people! The Dentist is AMAZING, even doing the cleanings himself. The staff is encouraging! The assistants are so personable. The front office helps us with $$$$$ conscious referrals. What an awesome experience-for years. We will continue to use this dentist as long as they will see us!

They seriously need to reconsider who they have working the front desk if this is the kind of…read moretreatment patients receive before even getting any dental work done. The receptionist was rude, sarcastic, and spoke to people in a condescending high-pitched tone that made the whole environment uncomfortable. What bothered me most was how she spoke to a minor about her healthcare card, making unnecessary comments and speaking to the child disrespectfully. First impressions matter, and the front desk completely ruined the experience for me. What stood out most was how she spoke to a minor about her healthcare card, insisting she should have it on her phone despite clearly being a child, and making inappropriate comments suggesting there were 'other things she probably has on her phone she shouldn't.' That kind of remark was unnecessary, disrespectful, and completely out of line. I understand offices can get busy and stressful, but that is no excuse for being dismissive or rude to patients, especially a minor. Overall, the lack of basic patience and professionalism at the front desk left a very negative impression.

My husband came down with a severe toothache on a weekend and we had to travel from Tucson to…read morePhoenix to get it looked at. These folks were kind enough to get him in the same day and didn't try to charge us $1 million. He got what he needed and an honest diagnosis.

The Dr. was fast and nice but the dental assistant Eva was really a empathetic, sweet person. I was…read morefeeling super stressed and she reminded me to take a deep breath and explained everything that was happening. I really appreciate that. The front desk ladies are very friendly and helpful too. I would definitely recommend this location.