The office is nice. The staff is very caring. However the…read morebuilding is difficult to enter for a person with walking impairment. We were referred based on physical disabilities but the equipment and furniture were no different than any other dentist office.

Yelp Review I first encountered Dental On Central for a root…read morecanal and was so impressed with the staff, the quality of care, and the follow-up that I elected to continue routine treatment there. Unfortunately, that's where the positive experience ended. Months later, I had a prolonged and frustrating experience trying to complete a routine dental cleaning at this office. Appointments were repeatedly scheduled and canceled after I had already arrived at the office because of preventable issues, including discomfort during treatment setup, cold air blowing directly on me, a chair position that caused gagging, a hygienist I perceived as condescending and dismissive, unexpectedly time-consuming x-rays during a routine cleaning appointment that caused the appointment to be rescheduled, and ongoing confusion about insurance coverage. The insurance issue was handled poorly. I repeatedly received conflicting information from both the office and my insurance provider regarding in-network status and spent months following up with calls, texts, and emails to clarify basic eligibility and coverage. After the in-network question had supposedly been resolved and my routine appointment was scheduled again, I arrived only to be informed that the office was actually out-of-network and the visit would be self-pay. Then, when the office manager again stated that the visit could proceed, I was informed there would be an additional $60 out-of-pocket charge for a hygienist assistant, without a clear explanation for why this was necessary. Communication was inconsistent, sometimes with weeks between calls, texts, and emails, and the overall approach felt reactive rather than organized or patient-focused. There was no real sense of accountability from either the office or the insurance provider regarding the repeated scheduling failures: no apology for the three appointments I showed up for that did not take place, no resolution of the ongoing coverage confusion (ultimately caused by an incorrect tax identification number on the part of the dental office), and no recognition of the significant time I had invested in resolving an issue that was not caused by me. After multiple failed attempts to complete a routine cleaning, I agreed with the office manager to discontinue care at Dental On Central and will seek care elsewhere.

Had a rough start with them but they have made the effort to fix my issues. Able to do cleanings…read moreand outsource other issues.

The staff at Thomas Dental were so nice and their concern for my condition and everyone was so nice…read moreand the receptionist were so nice to explain everything to me from A to Z, I was scared about going but they made me realized that everything was going to be alright, I applaud everyone there and even though you're a dentist office im looking forward to my next visit thank-you.........

From the moment you walk in you are greeted by the amazing office staff of Alexis, Melissa and the…read moreoffice manager Sura . They are going to take the best care of you. If you have dental anxiety this is the office you need! The environment is calm and homey. They go above and beyond to make sure you are comfortable and at ease. Then there is Dr B! Dr B is so amazing! He has a wonderful sense of humor that makes the entire office a joyful environment and greatly reduces the anxiety of a dental visit. I had to have dentures placed and he was so gentle and did such an amazing job surgically that my recovery was unbelievably quick and not nearly as painful as I had anticipated. He had to remove all my remaining teeth due to a medication I was on for 6 months that caused my teeth to become brittle and break at the gum line. I did not have one bruise, or even the slightest swelling. He is THAT GENTLE and is truly exceptional in his technique. I will always recommend this wonderful amazing dental group. I was a mess emotionally and physically as I was dealing with infection and teeth broken. They were kind, compassionate, listened and gave me hope and the best dental experience I have ever had. I am so very thankful to Dr B and the incredible group of professionals he has supporting him in the office! You will be so relieved you have finally found your forever dentist! Just like I am

After a couple years as a patient here, I need to find another dentist. Their customer service…read moresucks. Dr B is almost never available. They try to bribe you with cheap mugs and gifts knowing how bad their service and communication is. Showed up for an appointment to fit my retainers after several reminders just to find out when I got there that they hadn't even arrived. Just embarassing. And if they know they suck, they pull you to the back to have a chat so no one else hears?? Weird

I'm consistently blown away by the care I receive from Dr. Karlin. He has one of the most genuine…read morebedside manners I've ever experienced--calm, kind, and truly present. You can tell he actually cares about your comfort and well-being, not just getting through the appointment. Whether it's a routine visit or something more intense (like today's extraction), he explains everything clearly, checks in often, and brings a positive, grounding energy to the whole experience. I always leave feeling taken care of--not just medically, but emotionally too. If you're someone who gets nervous about dental work (like me), Dr. Karlin is exactly the kind of provider you want in your corner. I can't recommend him enough.

I do not like dentists. But I don't mind coming here. He got me seen right away and took care of…read moreme. No BS. No sales tactics. Muchas gracias manita.

My husband came down with a severe toothache on a weekend and we had to travel from Tucson to…read morePhoenix to get it looked at. These folks were kind enough to get him in the same day and didn't try to charge us $1 million. He got what he needed and an honest diagnosis.

The Dr. was fast and nice but the dental assistant Eva was really a empathetic, sweet person. I was…read morefeeling super stressed and she reminded me to take a deep breath and explained everything that was happening. I really appreciate that. The front desk ladies are very friendly and helpful too. I would definitely recommend this location.

Dr. Winkelman and his team gave me the best dental visit I've ever had!!…read more I went in for an emergency tooth ache and they took really good care of me with the treatment I needed. I'll for sure be recommending them to my family and friends!

Staff that knows how to welcome people into a situation that may seem tense, being a dentist. After…read morea few minutes, you don't feel like you're at the dentist. You feel like you're getting a part of life accomplished that you should have taken care of years ago. All smiles and good energy with people who know their line of work very well!

I'm very satisfied with the result for my treatment today. I cant wait to do my second half of my…read moremouth, with doctor Roldán and Karen great team. super friendly I really recommend new patients to go with Risas Dental and braces.

I was quoted $3,500 without insurance, but somehow $5,000 with insurance. That alone didn't make…read moresense. When I asked for clarification and a proper breakdown, I never received one. I am married and have joint insurance coverage, yet the front office did not properly run my married insurance plan. Instead, I was repeatedly told that I "aged out at 26," which is irrelevant when you are legally married and covered under a spouse's policy. This showed a concerning lack of understanding of how insurance coordination works. When you're discussing thousands of dollars for orthodontic treatment, accuracy and knowledge are essential. Unfortunately, the pricing confusion and lack of follow-up made me lose confidence in moving forward here. After reviewing the most recent feedback posted this year, I noticed a pattern of negative experiences. In hindsight, I should have paid closer attention. I ultimately chose Smilebliss Orthodontics (512 E Southern Ave, Tempe, AZ 85282), where I was quoted $2,900 without insurance. They properly reviewed my insurance, and my coverage handled the majority of the cost -- leaving me with only $900 out of pocket. I have MetLife insurance through American Airlines, and they clearly take care of their employees by offering strong benefits. When processed correctly, the coverage worked exactly as it should. They answered every question clearly and treated my concerns seriously. The difference in professionalism and customer service was significant. Patients deserve transparency, accurate insurance processing, and respectful communication

The best job ever he was amazing. And was patient with me. The office people that work there…read more Were nice. I give them a 5 star. Thank you all from the bottom of my heart

On 5/22/26, dentist Rudolf Uvadyex, said that since the bitewing xrays from another dentist were…read morenot clear enough for him to make an assessment of the condtion of my teeth, he would give me the xrays for free. About 2 weeks later DentaQuest said a claim was paid for those xrays. I left 2 voicemails with the manager to discuss this issue and request cancelation of the claim. The manager did not contact me by phone, so I sent an email requesting cancelation of the claim. It has been at least 10 days and there was no response to the email. I feel that either the dentist lied to me or the clinic filed a fraudulent claim. In addition, the dentist told me he would not work on my teeth unless I do a Scaling and Root Planing (Deep Cleaning). I went to two other dental clinics and they said a deep cleaning was not needed and that a mid-range cleaning was satisfactory.