I've been coming to Biltmore Commons Dental for a couple of years now, and I've always had issues with porous enamel. It had been bothering me quite a bit, but Dr. Sadowski took such great care of me! We decided to place composite in the affected area to help prevent future staining, and I couldn't be happier with the results. I'm truly impressed with how everything turned out--such a noticeable difference. Highly recommend--one very happy patient! read more

Biltmore Commons Dental Care - General Dentistry Near Me - Phoenix, Arizona

Biltmore Commons has asked me to leave a review. I cannot in good faith say anything nice about this place. I am new to the area and was recommended to this practice. My old practice was a single dentist, a few dental assistants and a receptionist. You spend your entire visit with the dentist and he provides you an honest summary of your visit. The total visit is under a half hour. Biltmore Commons has 6 Dentists and at least that many dental hygienist and more dental assistants and receptionists. You spend the majority of your visit with your hygienist and about 2 minutes with the dentist. Because there is so much overhead you get a Spirit Airlines experience where you are constantly getting upsold nonsense. The hygienists are more like used car salesmen than people who clean your teeth. I have been to this place twice and they have tried selling me laser treatment ($100) night guards ($800), Invisilign, a Waterpick ($120), an additional cleaning, and they were going to try to sell me an electric toothbrush if I didn't already have one. The hygienists don't give up the entire visit until you say yes to something. The dentist never says you need any of these things. I never went through with any of these scams. And I will not be going to Biltmore Commons ever again. My first visit was 2 hours (with x-rays) and my second was almost an hour (without x-rays). I have a life and my time is not valued. My recommendation is to find a dentist with less overhead where they can pay for their practice with just regular dental work and not ancillary products. read more

Please don't come here unless you don't wanna be heard and taken advantage of. Rude at the front desk and even more rude in the back super unprofessional. read more

Great experience with Dr Sadowski with Invisalign. I'm older and don't have the prettiest teeth but he did an amazing job giving me the best outcome possible. I'm very happy with the results and he's so nice. I've had a great experience with Dr Balestrino as well for other dental work in the past. Front office is wonderful also. Just a great dental office- I highly recommend them! read more

I have been going to Biltmore Commons Dental for over 3.5 years for normal dental check-ups, teeth cleaning, etc. All the doctors are very professional and their staff is super friendly. They're always happy to answer any questions and go above and beyond to make sure their patients are happy. When it came down to my cosmetic dental needs, I choose Biltmore Commons because they had already done such a wonderful job taking care of my teeth. After an unfortunate fall to the face, I cracked three top front teeth. Dr. Balestrino performed a root canal, did a crown and placed 4 veneers. Through the whole process Dr. Balestrino explained everything thoroughly from my root canal all the way to having my veneers. He made sure I was comfortable with the color of my veneers, the length, and made them look natural. My biggest concern was to make sure my teeth looked natural and you couldn't tell they were fake and that's exactly how they look. Dr. Balestrino was also a phone call away with any questions and concerns I had. I am extremely happy with how my veneers look and I even smile more! Thank you Biltmore Commons Dental! I recommend Biltmore Commons Dental for your regular dental and any cosmetic surgery you may need! read more

Biltmore Commons Dental Care - From Biltmore Commons Cosmetics Instagram. The top picture you can see my cracked teeth. The bottom photo are if the veneers. - General Dentistry Near Me - Phoenix, Arizona

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I have peg laterals, which have always made me a little self conscious of my smile. I finally decided to go ahead with veneers for those two teeth and let me tell you, I am SO glad I went through with it! Dr. Sadowski and his team did an awesome job and everyone was always so welcoming. I felt like they were just as excited as I was to get my veneers! The process was painless and I love the end result! If you're thinking about getting them done, I highly recommend Dr. Sadowski. On a side note, I come to Biltmore Commons for my regular dental cleanings as well and I've seen maybe three or four of their dental hygienists and all of them are gentle but they get your teeth very clean. I try to take really good care of my teeth so I'm pretty picky when it comes to my dentist. Seriously...I used to drive over an hour to see my old dentist before I moved out of state. Anyway, they're awesome and their work is awesome too :) read more

Biltmore Commons Dental Care - Veneers - General Dentistry Near Me - Phoenix, Arizona

I have been a patient for several decades; Dr Balestrino has ALWAYS been there for me. Having had major dental issues. His shots are so easy (I'm a shot baby) barely feeling the shots, he takes his time no rushing. All the Dentists in this office are wonderful and gentle. The staff is so kind always checking with the patients. I can't say enough about this wonderful Biltmore Commons Dental Care. My friends have thanked me for the recommendation. read more

Great service! Straight forward pricing and explanations. No funny business trying to upsell services or products! Thank you for the painless cleaning. I'm looking forward to my whitening next week. UPDATE: 11/29/19: My whitening went well and I was amazed at how much better my smile looks now that the dentist updated the color of a visible filling that I got at another office. I no longer look like I have food stuck in my teeth. This dentist is truly gifted. Dentistry an art and a science!!!! And he's got it! read more

For starters let me tell you about the staff they're bunch of great people the manager is really awesome there she's got a tight ship and everybody's so friendly there I'm not a fan of any dentist office or whatever has to do with my teeth but when I finally did break down and pick one I'm so glad I picked the right one after I picked the couple wrong ones needless to say Great job beautiful attitude and the doctors are awesome there real friendly and make you feel at home if you need some dental work I highly recommend this place The manager will take care of you and her staff is awesome they all got beautiful smiles probably because it's a dentist office but needless to say I've been there a couple times and every time been treated very well I wish I could take some pictures of my let's say new smile had a little bit of work done came out great update once I get the rest of it done but five stars it's not enough great job people Even though it's a dentist office but at least they make you feel really great thank you Biltmore dental office you guys did a great job. Well here's one pic so I can show em off read more

Biltmore Commons Dental Care - And before I never smile now I get mouth muscle soreness from smiling everywhere lol but I can do that now, don't y'all agreeee.. - General Dentistry Near Me - Phoenix, Arizona

Thank you to the entire staff at Biltmore Commons Dental Care for making me feel like family. Dr. Balestrino was super amazing. He and his wonderful staff totally eased my fears from the moment I walked in. I am recommending them to everyone I know. read more

Came in today for a routine cleaning and had a great experience. I just recently changed dentists due to a change in my insurance and I must say I was a little nervous about going to a new dentist. However, I am glad to say that this dentist office and the people working there were fantastic! The cleaning was great and Dr. Perkins was a really nice guy. I would highly recommend checking this place out for your dental needs! read more

Biltmore Commons Dental Care - Front entrance to the dentist office. Located on second floor of the building - General Dentistry Near Me - Phoenix, Arizona

I love it here! I have been a patient for over a year now and I'm So comfortable with everyone! Maria R always gets down and tells you the honest Truth. I appreciate the whole Staff!! From the beginning to the end! great care all around! read more

Great office, great communication from start to finish. The ladies were very helpful and welcoming.

It has been about 2 years since I had gone to this dentist office and I am still having so many issues with the fillings they put in. I came for a general cleaning, they made me do a deep cleaning and said I needed 8 fillings done. I have had a couple before, but never that many and I had no pain and no issues with my teeth. But I figured they were experts and I would do what needed to be done. They spread my fillings over 2 appointments (4 each time). It was a grueling process. A piece of the filling fell off a few days after but didn't seem to cause an issue. However, they left a gap between 2 teeth where I am constantly getting food stuck. They also ruined my bite, it is not even and I tried several times to correct but realized that I will eventually need the fillings replaced. Two years later and I'm still having problems. The fillings themselves are giant as well! Several dentists I have gone to since then said there was too much drilling and the fillings should not be that big. I feel they did this only to make money and I sincerely regret going there in the first place. My advice - get a second opinion and be very cautious at this office. If their diagnosis feels wrong, don't do it! I wish I hadn't trusted all the good reviews and followed my instincts. read more

Terrible experience from start to finish. I went in 3 times with pain in my root canal, they blew me off insisting nothing was wrong. Finally they find an infection that had been causing me incredible pain for weeks. They will ignore anything you try to tell them, probably trying to get me out the door faster is what it feels like. The front desk staff is miserable, rude and not helpful at all. They make it very clear they don't like their job or helping their clients. You will not be seen or heard there, I have never had such a bad experience. Would not recommend, would NEVER go back read more

Broke one of my front teeth crowns and was upset that Dr Balistrino would not able to match it and the world would be able to see the difference. He was able to match the two perfectly. Forever grateful. people are surprised to see my front teeth have crowns. The office staff are amazing. I travel 28 miles to the office because they are that good! read more

I've been to many dental offices and this one is by far the best. The team of dentists only suggest necessary practical dental actions and explore all alternatives before recommending procedures, but they have the best customer service I've seen in the industry! I highly recommend them for anyone! We are going to start bring our children here as well! read more

Just finished up my Invisalign treatment! Lots of fillings, some bonding, & a gingivectimy! Took some time but I am so happy with my results! Dr. Sadowski has been so awesome and really made me feel that he wanted the most effect results for me! Highly recommend:) read more

Biltmore Commons Dental Care - Before & after - General Dentistry Near Me - Phoenix, Arizona

Biltmore Commons Dental keeps my smile staying bright! Helped me get my teeth back in order and consistently improving my smile. Great stuff that truly care. read more

Biltmore Commons Dental Care - Michelle and Angelica are awesome! Biltmore Commons dental keeps your smile bright. Recommend them for any dental needs. - General Dentistry Near Me - Phoenix, Arizona

I have always hated my smile & hid my teeth when I smiled. After finally going through with braces as an adult I was really happy with my straight teeth, however, the way my teeth wore due to grinding, I was still struggling to show my teeth when I smiled. Dr. Sadowski suggested cosmetic bonding. He assured me it would look natural and was gentle during the process. I was amazed at the results! I have a whole new smile I love now! Thank you Dr. Sadowski for giving me smile I am no longer embarrassed to show! If you need a caring dentist that really enjoys what he does you are at the right place. Not only does he listen to what you want, but he takes his time making sure you are happy with the results. read more

Biltmore Commons Dental Care - Cosmetic Bonding by Dr. Sadowski - General Dentistry Near Me - Phoenix, Arizona

Carissa is amazing!! I have no words to describe how amazing she is. Im not picky but I know I'll never go anywhere she's not.

My husband and I have been coming here for 2 years now and we love it! I had to get a couple fillings here last year and Dr. Sadowski and his hygienist did a fabulous job! We get our teeth cleaned regularly and their office is comfortable, staff image efficient, and we love leaving with our teeth and gums feeling great! No one enjoys going to the dentist but these make it a pleasant experience! Thanks so much BCD! read more

Biltmore Commons Dental Care - Teeth cleaning! - General Dentistry Near Me - Phoenix, Arizona

What an awesome first visit to Biltmore Commons Dental. Dr. Sadowski was kind, attentive and took time to get to know me before the initial consultation; even made it possible to fix my tooth chip same day. Dawn (pictured) was my welcoming assistant and kept things on pace for me and the doctor. Just a wonderful group of people and excited to say I've finally found my AZ Dentist. read more

Biltmore Commons Dental Care - My dental assistant, Dawn :) - General Dentistry Near Me - Phoenix, Arizona

Came here after getting an evaluation that didn't sound right from another dentist. All the staff at the front desk were incredibly patient, helpful and friendly, especially Elva. Setting up an appointment and billing were all a breeze. My hygienist, Jenna, provided the most gentle and thorough cleaning I've ever had. Dr. Perkins listened to all my concerns and suggested a different treatment plan than the first dentist I had seen elsewhere, saving me time, money, and pain. This office manages to take the anxiety out of dentist visits, and truly cares about their patients. I have literally driven from California to get my dental care here. Thank you Elva, Jenna, Dr. Perkins, and the rest of the Biltmore Commons Dental team for your incredible, professional service! read more

Biltmore Commons Dental Care - Amazing front desk staff!! - General Dentistry Near Me - Phoenix, Arizona

I absolutely love the whole company. The front desk is always so welcoming and know who I am and remember my family. I see Dr. Balestrino and he is always so funny and makes me laugh which is nice because I have super bad anxiety. I would highly recommend them to anyone. read more

All they care about is their money. The girl at the front desk insisted I wait for 20 minutes while they figured out my new insurance information. Told me she needs payment but isn't sure if she needs to collect 50% or 85%. She couldn't even give me actual figures. read more

Thank you Biltmore commons! I've been going to this practice for nine years and I absolutely love everyone who works here. The front office staff is always so nice to me and was very accommodating when I needed to reschedule my appointment. I've seen Dr. Perkins and Dr. Sadowski and would recommend both! They are always honest with what I need done. read more

Biltmore Commons Dental Care - Thank you Biltmore! - General Dentistry Near Me - Phoenix, Arizona

I am a newer patient with this office, but my experience has been great! The first two times I was seen by Dr. Perkins. He was great to work with. Very personable, professional, and thorough. He took time to explain the process and wasn't judgmental that the time since my last visit to the dentist was longer than recommended. My third visit was a little different. I had some painful gum soreness after hours on Thursday and I knew that I needed to be checked out and soon. I waited way too long. I called at 7am the next morning (Friday) and I asked if there was any way I could be squeezed in given my perceived urgency. Dr. Balestrino was the only dentist in that day and he was booked back-to-back all day. I explained my symptoms, was placed on hold for a short moment, and I was told Dr. Balestrino could see me at 8am. When I arrived at the office at 8am, I was treated as if I had made the appointment months ago and I was in the exam chair quickly. After Dr. Balestrino did a quick check of my gums, it became clear that I needed more than just a quick once over. I knew based on the previous phone call that the Doctor was booked solid all day and didn't really have time to numb me up and clean out the sore spot on my gums, but I would have never known that based on his behavior. He was friendly, thorough, efficient, and allowed me to ask questions, all while seeing other patients in the same time period. Each time I leave this office, all of my concerns have been addressed, my experience has been pleasant, and I have felt much better about my overall dental health. That's all I can really ask for. read more

Dr. Sadowski and the group provide free virtual consultations. The technology is amazing, using photos you take of your teeth and face and upload for the dentist's review. Then you get a video sent to your email with the dentist responding to your inquiry, using the photos to explain recommendations. I recently had one and found it extremely helpful. Dr. Sadowski and his staff are professional, up-to-date in technology and genuine in their dealings with patients. read more

My wife and I have been coming to Biltmore Commons Dental for many years, Dr B and the staff are all so welcoming and always happy. I went in today for a tooth fixin and Tiffany and Dr. B we're on it and super fast. read more

Biltmore Commons Dental Care - Tiffany was great! - General Dentistry Near Me - Phoenix, Arizona

I love this dentist office . Everything from the front office staff, the hygienist, the assistant and the dentist all made the experience comfortable. They explained everything and didn't try to over do treatment needed. The office is owned by 3 dentists so you will always see the same staff and dentists, this is their office only . I want to give special thanks to Elva she was so helpful and was able to get my husband in right away and called to get me in same day when there was a cancellation. Great customer service from everyone ! Thank you ! read more

Biltmore Commons Dental Care - Elva - General Dentistry Near Me - Phoenix, Arizona

I have been looking for a dental office for a long time. I have long history of fillings that have always worried me as I get older. I scheduled an appointment and was so worried but from when I walked in the front staff, Kayla, Nellely and Elisa, were so welcoming. They greeted me with my name and made eye contact. It may seem silly to mention but that is really important to feeling heard and comfortable in any Dr office. Another great thing they have done for me is address the staining on my teeth left by having previous orthodontic work that I believed was unfixable. They laid out a plan and showed me before and after photos of patients they have helped with similar cases in a consultation room. This reassured me they wanted to help and for me to gain the confidence I always wanted with my smile. But most important, what is the cost? Or how is the cost am I right? The front staff sits down with you and gives you a break down of what costs is for any future procedures. They never push for me to schedule immediately. They never say "did you want to schedule your appointment" instead they say "you can schedule if you feel ready or call in if you need time to think and decide". They have something called the Aetna Access Plan that discounted my dental work if I applied for the membership. With dental work prices and no insurance anything helps. I hope to continue feeling comfortable and visiting this dentist. I'm ready to stop dentist shopping. read more

I have seen several doctors here and have been cared for so well every time. Having sensitive teeth, I used to get nervous to get cleanings but they always work with me to make it painless and easy. Love this place! read more

Biltmore Commons Dental Care - My dental hygienist :0) - General Dentistry Near Me - Phoenix, Arizona

I've been coming here ever since I moved to Phoenix for regular cleanings. The staff is always friendly and accommodating. I decided to do some research into Invisalign to improve my smile and Dr. Balestrino and Dr. Sadowski were helpful and informative with answering questions and alleviating any concerns. It truly is a relief knowing I have dentists close by that can handle anything. read more

Went in a total of 5 times for one issue, my partner had an excess on her crown that needed to be drained, it took 3 different dentists to find this issue and she consistently told them the issue but none of them except the last doctor wanted to hear it. After they drained it, they told her she needs to come back to redo the crown once it heals, she agreed. Once we came back we asked the front desk lady "Lisa" could she check the insurance, I'm not kidding she said "that could take me an hour to look up". This woman did nothing...then after we left, we left a review on Google and yelp, suddenly they called us back within 15mins and we were good but they couldn't do that while we were there. This office only cares about their public reputation and not what you the customer needs or want. They also said if we came back "it would all be covered" then suddenly when we are making sure the price they tell us "o, you still have to pay the 130 out of pocket". This dentist office might as well be a bunch of salesman how they act. I am a US veteran of the marine corp on disability, and I have never been so disgusted. We paid for 4 different services that were not what we asked for because we decided to believe them....do not trust this office, they just want your money not your loyalty. Doctor called me to check on this, obviously didn't read my review as he thought it was about me. And I have stated it was about how my partner was treated...don't believe their 4.9 star average, look at the reviews...too many 1-3 stars stating all the same thing THEY DO NOT LISTEN, or read it seems... read more

I have an aversion/fear of dentists and dental clinics. The staff here are very nice and easy to deal with. PLUS they are extremely careful and cautious when they are working on you. I was truly completely relaxed and had no issues at all. I highly recommend them!!! read more

Just a comment to start. How can the overall rating be 5.0 when multiple people have rated him 3.0? Not a math major but it's impossible for the overall to be 5.0. Dr. Sadowski is probably the most social dentist you will ever meet. He wants to know you, what you do, what your story is, etc. This is a positive and unusual for a dentist. My guess is you will be very happy with him for routine checkups, fillings and minor work. I was a cosmetic patient and required many visits and a lot of precision. His social skills are sometimes a problem. When he is supposedly working on your teeth he is chatting with the patient next door and you are sitting around waiting. I think he is very good at the basics. He pitched me his willingness to switch gears in my cosmetic work and go back and redo things. Some things did not look perfect at all but when I mentioned this to him he merely dismissed this by saying "that's the way it turns out sometimes," "you can't do anything about it, etc." He was too eager to get to the next step and I finished my work elsewhere and had someone redo what he said couldn't be done and it now looks great. I think he tries to be too many things at once--regular dentist, orthodontist, cosmetic dentist (where the big money is at) and he's honestly better at the basic stuff than the aesthetic stuff. Overall a very nice guy and the staff is nice, but I wound up with a stern but very exacting dentist instead who gave me the look I wanted. read more

I've been a patient of Biltmore Commons Dental Care for a couple decades now. I've been completely satisfied with my care, the staff & the practice. Dr Balestrino is outstanding; thorough, precise & a totally delightful human being. He, the hygienists & assistants are all so responsive for my special needs (nitrous for anxiety). After years of dreading dental visits, I'm now confident that I'll have a positive experience (& outcome!!!). I highly recommend Biltmore Commons Dental Care! read more

So I took my son to Dr Sadowski by referral from my orthodontist when he was done with his braces. I made my appt by phone and explained how I would like to bring my son in for a consultation with the Dr, then leave him on his own for his cleaning and oral examination (he's 16 so he can Lyft himself back to school). They assured that was fine and we scheduled the appt. I received a call from the office 2 days later asking for my insurance information which I gave to them, at that time I reconfirmed everything with the person on the phone. Then later on that same day I received another call confirming my appt and asking for my insurance information again....when I told her that I had just spoken with someone about the same issue she said she didn't see anything in the system and wasn't sure who I spoke with, so I gave her the information AGAIN. One the day of my son's appt we arrived at the office and they needed my insurance information AGAIN because they had no idea who I had spoken to and my information wasn't in the system. To make matters worst my appt had been changed to begin 2 hours later then the time we confirmed......of course no one knew how the change occurred but as a result I had to wait. In the end my son missed school that day and I missed work. No apology from the front desk or anything just a "there's nothing we can do and we don't know how this happened". In the end Sr. Sadowski was WONDERFUL, he answered all my questions and gave great advice and I felt totally confident in his work and why Dr Serrano referred him to me. I was ready to pay for my son's work and get the process started, but I couldn't get past his front office staff. I would hate to have the same situation happen again or worst with my son coming in on his own. I in turn decided to contact Dr. Serrano for another option in order to complete his dental work. 5 star rating for the Dr but his staff totally knocked down his rating. read more

New patient. First visit and onboard process was easy. Kayla at the front desk is great. She followed up and made all the paperwork a breeze by texting links and addresses, etc. great start! read more