Went on a Thursday morning. The young lady who assisted me was awesome and she helped me find a…read morebracelet for my sister in honor of her last day of chemotherapy. She pulled out a few items for me to look at and even recommended that I look at some sale items. The sale items could be sorted a bit different. I was overwhelmed with that table of sale items and passed on browsing. Overall this was a good shopping experience.

I had an awful experience at one of the Alex and Ani locations. I've shopped with Alex and Ani for…read moreseveral years; this is the first time I've felt like I no longer wanted to patronize the stores. I shopped at the Baltimore National Harbor location and although busy, Aneese gave me wonderful service. I bought 4 bracelets (2 of which she suggested) and checked out. The registers were having trouble running cards so it took a while to check out. ANEESE was attentive and communicated very well but she never mentioned signing up for anything or a warranty. One of the bracelets I purchased was the "Path of Life" bracelet ($40 value) and the charm had some crystal stones on it (an upgrade from the one I was replacing). By the time I got home, 2 of the stones were missing. The next day I went back to the same location. Immediately there was a different vibe. A woman named TYRICE appeared out of the back room, stood still and folded her arms. No welcoming gestures at all. I explained to Tyrice that I purchased a bracelet the previous day and stones were missing. She explained that maybe it was just that one and they could possibly replace it IF I had a warranty. Although she offered to replace the bracelet without the warranty. I told her I didn't want the same bracelet. It seemed that I would lose stones with this design. I offered to purchase more bracelets with the price difference. She said okay but still pushed to replace it with the same design. She finally let me get the "Path of Life" bracelet that had no stones on it but lied to me and said this one costed more than the one I was returning. She switched the bracelets and when I asked for a receipt... refused to give me one. I'm assuming this was so I could not see that she was charging me the same price for a cheaper item. She told me several times that I shouldn't be able to exchange because I didn't have a warranty. I understood the policy but was willing to purchase more with the $20 price difference. I ended up ordering online. Unfortunately, I will never shop in your stores anymore. Tyrice was so dishonest. I felt like she wasn't welcoming at all. While she was trying to avoid an exchange/return she actually made me not want to purchase anything else.

Glad I did this. Good fitting bra is actually much more comfortable. Don't have much else to sayread more

Mary is a great resource for all types of custom fitting bras - from athletic to mastectomy. She…read moreis a registered nurse and knows the "why" of each bra. She offers over 500 sizes to fit each person as needed. Mary also provides medical support garments - leggings, compression socks and more. Her medical background provides the knowledge needed for quality and professional services!

Update 2026: Got the…read morenew lip oil, Ghoul Friend, a dark strawberries, ghostly peony and spine-chilling citrus scent , from Bath and Body works and used my coupon online to get a free Cotton Candy Cobwebs, Gentle & Clean Foaming Hand Soap. It is a new scent in their Halloween line of products. The scent is gourmand and I prefer it over the classic Halloween scents like Ghoul Friend and Vampire Blood. The description of this new scent is : Prepare for sugar overload (in the best way). The sweet carnival treat of your dreams gets a spooky twist this Halloween season with a touch of dark berries and delicious mischief. Notes: spun sugared webs, fresh berries and fluffy whipped vanilla. Loved the new Halloween display inside and wish they had more gourmand scents like caramel popcorn. Didn't receive help finding products there yet everyone was nice there. At the cash register, I purchased a small slim square container with honey vanilla spray hand sanitizer, a pocket spray sanitizer, to give to my husband, so he could use it at work. Online the scent is described as: Inspired by the warmth of the season, gingered white pumpkin and golden caramel glaze mingle with rich blended spices for pure indulgence. Notes: honey drizzle, blossoming neroli, whipped vanilla bean. I wish I had bought one for myself and the purse carrier for it and the hand soap in this scent. It is a good scent and perfect for summer and fall. I, also, thought of going back to buy the pocket hand sanitizer holders for Halloween.

I wanted to buy a specific scent while the $5.95 sale was on, but the location near me was out of…read morestock. I was in the Springfield area and decided to check the mall. I was immediately greeted when I entered , and asked if I wanted to test one of the new scents. I was on a mission, so I asked for the scent I needed. The sales associate searched for a while, and then said she'd check the back. I was so excited when she came back with a box and asked how many I needed. The travel sized perfume is usually $14.95, so $5.95 was a great sale !

The employees here are really helpful. I couldn't resist…read moreand ended up buying a new bag .When I arrived to the counter with my purchase my sales associate requested a new one from the back. He did this on his own without prompting. Nice touch. My purse arrived encased in plastic . It's an outlet so the bag was heavily discounted. The price wasn't listed at first, but the associate looked it up on the computer and the price he estimated to its actual cost was only a $10 difference so I couldn't leave it behind. Parking was free and easy in the lot.

Love the staff at this location! No matter when I come to this location, they are always super…read morenice and friendly and very helpful! What I have found is if you ever receive the surprise emails from Kate Spade and then take a chance and come into the store, the prices may be cheaper here in the store than on the actual email. This was the case on a particular visit because the store was offering an additional discount off the already discounted price which in turn made it even cheaper. The store is always clean and almost ocd organized so finding what you do and don not need is very easy. You never have to look far for assistance as there is an associate at every turn to give assistance and even tell you the actual rice you would end up paying. Do yourself a favor and visit the very back of the store, pre fitting room because there is a shelving unit that has items that have additional mark down on them. The trick is if you do purchase something from this super secret mark down section, you only have 14 days to return it, which is not always disclosed at checkout. Experience taught me that! That's the only real con, everything is a pro for sure!

Meh! I have noticed a different vibe in this store for sure. The former store manager was so…read morepersonable & customer oriented, but the current management staff leaves much to be desired & are not very friendly. Tonight took the cake - they were vacuuming a good 2 hours before closing, while customers were shopping. All I could hear was a high pitch whirl coming from the vacuum. Also, DSW employees always ask if you need any assistance or if you were finding everything okay but not once did any of the employees on the floor greet or even make eye contact. Sadly, it felt like they were only concerned about closing. No bueno.

I like DSW, the only thing I dislike is how aggressive they are at getting your phone number or…read moreemail. The cashiers will literally get in trouble by management/corporate if they cannot collect this information and I think that's terrible. I guess your database will just be filled up with bogus phone numbers. Corporate. DO BETTER! Customers hate this crap.

My experience of this location s has always been positive. Staff is friendly, helpful and the store…read moreis clean. The only gripe I have is parking but that's not the fault of the store. I often find discounted items there so that's always a win. In the rare occasion that products have not met my expectations due to poor quality, the store has always remedied the situation. I haven't come across a time where that hasn't been the case. I've been wearing Lululemon for the last 15 plus years and even have some pieces that are that old that I still wear

Anyone else get a little hesitant before going into a store to request an exchange? Well if you're…read morelucky enough to get Jess as your educator you can kiss those stubborn butterflies goodbye! I had damage to a favorite sweatshirt that I needed to remedy and from the moment I walked in the door, Jess made me feel valued, heard, and willing to work with me. She assured me that she could help, offered a mutually agreeable solution and had my in my way in about 6 minutes. She even took the time to, you guessed it, educate me on the nuances of the exchanged item. Prompt, efficient, respectful and courteous is how I'd classify my engagement with this store, and with Jess in particular!

Theses bitches are so dumb I came in there to order a dress cause I didn't find it in my size only…read moreS when I paid extra for express btw I have something coming up. Tell me why it comes in the mail and it's a size S when i literally told them bitches L ‍‍

Even though it's getting a little expensive. I was able to find a last minute outfit for a concert…read more The selection has improved as well as the feel of the clothing.

Sierra is a really cool store that mainly focuses on the outdoors, but there's so much more to it…read morewhich is not surprising considering it's part of the TJX Companies, which owns TJ Maxx, Marshalls, HomeGoods HomeSense, & Winners (which I am not familiar with). Sierra Trading Post was founded in Reno Nevada in 1986, explaining their focus on the outdoors, and they were bought out by TJX in 2012. They have a variety of clothes, shoes accessories, & outdoor gear as well as your typical TJX items like food, cooking, home decor, & pets items. On this trip I picked up a pair of nice gloves, chocolate and gum lol. I was also looking for a supplement my son wanted that he saw there (this is one of his all-time fave stores). The prices are always great, they have name-brand items and the employees are always so friendly and helpful. I literally have never had the staff be anything but stellar!

We went into this Sierra today and it was a very large store. We specifically went to look for…read moreshoes and they had a decently sized selection. Most of the women's shoes were size 9-12, which unfortunately were too large. The styles they had in size 7/7.5 were not anything that I liked or was looking for. The store has outdoor decor, men's and women's clothing and shoes. They have good deals on all the items in the store. I would go back again to see if they get new items in.