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    Recommended Reviews - Orvis

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    4 years ago

    So very sad to hear you are closing next month. Your clothes are superior and customer service is excellent.

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    8 years ago

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    12 years ago

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    Cabela's

    Cabela's

    2.3
    (193 reviews)
    20.4 mi
    $$

    Having moved from Maryland to NoVA I sure do miss the Arundel Mills Bass Pro Shops. And there isn't…read morea Bass Pro remotely close to me in NoVA (closest is the MD location) so I have to settle for Cabela's. Let's start with the good: I love that I can sell guns here and I've sold one before and felt I got a fair price. The guys behind the firearms counter are good an knowledgeable but depending on what time you go you could be waiting for what feels like an eternity to get served. This location is also rather small? Or maybe it's just because the inventory is a bit underwhelming for me, especially in the archery department. Idk every time I've been to Cabela's it feels like they don't have what I need unless I get it shipped. Yet when I've gone to Bass Pro in MD they always had what they need. Also there's been two instances where I ordered something online and despite this location having plenty in stock I've had to wait over 6 days for them to tell me my order was ready for pickup. At the Arundel Mills Bass Pro Shop if something was already in the store inventory and I ordered it in the morning itneluld be ready within 3-5 hours.

    Prior to the new Virginia state law, made an on-line order for a new firearm, 5 days in advance,…read moredid not received at the store till the 1st of July ...TOO LATE ... was told sorry, nothing we can do about it but we can give you a discount on something that meets the new laws ... If I had known they were not able to meet the dead line, I would have gone else where that could have ... they charged my card, have yet to get credited back.. Didn't receive what I ordered and paid for, after July 1st item no longer available, and now I have to fight with Cabela's/ Bass Pro to get my money back .... totally f'd up Will not be going back anytime soon.

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    Cabela's
    Cabela's
    Cabela's

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.5
    (43 reviews)
    1.5 mi
    $$

    I went into the store Saturday, January 18 and spent about $900 on weightlifting equipment…read moreincluding one major item which needed to be shipped to my house namely a Nike squat rack. I received notification from Dick's Sporting Goods and also FedEx that it had arrived at my house today however what I found was simply too posts which make up part of the unit but that was all. So in other words I received something that was totally unusable and didn't compromise the majority of the parts that were supposed to arrive constituting the whole unit. I'm including two pictures attached here. One is an actual picture of what the unit is on the website and the other is what arrived at my house. I called the online store location since that is where it ultimately came from and they didn't know what they were doing and it took me forever to get them to understand what the problem was even though it's a very simple scenario and they told me that I would either have to repack everything and let FedEx pick it back up and wait for a new order to come in or I could wait for them to contact the manufacturer and see how long it would take them to replace whatever pieces are missing. I got no idea of how long either option would take. So I spent time repackaging everything for a future FedEx pick up. I called the Woodbridge Dick's Sporting Goods store to give feedback to the store because they are the ones that I paid for this and they are the ones to put the order in and I have to say that I didn't get any empathy at all. I'm sure that I wasn't in a good mood when I spoke to them but they weren't at all helpful or nice about it. They weren't rude either. All I can say is, after spending a little bit less than 1000 bucks, I really thought I would get better service and results than this. I'm hopeful that UPS does come and pick up what they sent and then brings me a new box that contains all the parts so that I can actually have what I paid for. I don't know how long that'll take no idea but hopeful. I would advise anybody to be very careful shopping there to make sure that things are done properly.

    I was visiting the store to make a return/exchange. Upon entering, I attempted to walk to the…read moreregister to tell the employee (Shams) that I would like to make a return. Instead of a polite greeting, she rudely said, "you have to get in line." I was confused and she repeated it with the same tone. I didn't mind getting in line, however there was only a woman entering the line from the other way. Nonetheless, my only reason for entering that way was to announce I was returning something because I lost my receipt. When It was our turn, Shams looked at the shoes I was returning and asked if they had been worn. They had not. I actually purchased 2 of the same shoes, just different sizes, and kept the other one. I said they hadn't been worn. She replied, "no one is gonna buy these" with an attitude. I said, "excuse me?" Still with an attitude, she said, "nothing." At the end of the transaction, I asked for her name and she said (again with an attitude), "Shams, why?" I told her so that I can leave a review of her service. I have shopped at Dicks several times and have never been met with such a nasty attitude, especially upon entering the store. I hope Shams can be coached or refreshed and on what customer service should look like, because what I experienced was below standard.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    Orvis - menscloth - Updated August 2026

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