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    Soma

    3.3 (4 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

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    8 months ago

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    8 years ago

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    7 years ago

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    Something Else

    Something Else

    4.1(9 reviews)
    5.4 mi
    $$

    I popped into Something Else the other work. I really liked how they offered both women's and mens…read moreclothing - all of which were trendy. They had a decent selection but not too much that you were overwhelmed. I would have liked to see a larger size range but for the area the merchandise they have makes sense. The items were pricey for myself personally, but again, for the area not at all especially since they were popular brands. I did pick up some gifts and jewelry for myself and will likely be back for more of the same!

    I'm so disappointed with Something Else. I have LOVED this store. Literally, I would drive from…read morePhoenixville to Doylestown to shop here. Despite all their brands being available either direct through the store (Free People) or other retail shops (Nordstrom), I've committed to Something Else because it's run by a small business owner. Today, I was let down. I had scheduled a girls day with my mom which included shopping here. My mom had a few returns. Apparently it had been ~35 days since her purchase and the policy is ~21 days. I appreciate policy; however, I'm in the customer service business and fully recognize some instances require an exception. A few things to note: 1. It was very recent since the original purchase. 2. My mom alone spends a TON of money in this store - as do I, and her girlfriends, all of whom she has personally introduced the store to (in other words, she's always sending business to this company). 3. Upon pushback from the associates, we asked the girl to call the owner - Kristin. Kristin shockingly denied the return request (FOR STORE CREDIT) because of the "quick turnover of clothes on the floor". I actually buy into this logic - HOWEVER, WHAT MY MOM WAS RETURNING WAS, IN FACT, STILL ON THE FLOOR. It candidly felt like a bad canned response. I'm shocked they wouldn't make an exception for a (very) frequent customer. The girls behind the desk were also difficult when we were showing some store credit we have (which, incidentally, was given to us as a result of spending so much money there). At this point, we are struggling to find a reason to shop here. Big retailers have better sales, larger selections, and significantly better return policy. We used to shop here for the small business owner, but will not anymore as a result of how we were treated.

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    Something Else
    Something Else
    Something Else

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    White House Black Market

    White House Black Market

    2.5(2 reviews)
    0.1 mi

    I went recently to look for clothing for work, everything I liked that was my size the salesperson…read moresaid she was buying for her daughter. It ended up I had to order my clothes and the salesperson was able to bring home what I wanted to purchase.

    I went to WHBM (for the first time ever) looking for a dress that would be appropriate for an…read moreoutdoor wedding. I needed something kind of summery, and since everyone has fall/winter stuff now, I headed straight to sale rack. I thought it odd that I greeted and asked one sales associate how she was before she asked me. Later, another sales associate started a dressing room for me, and asked for my shoe size. I thought that was odd too, but told her anyway. By the time I was ready to try on what I had picked out, the sales associate had filled my dressing room with complete outfits. I guess that's what they do there-- a personal shopping service-- but I really wasn't interested in trying on black jeans and $100 satin pumps (which, I admit, were very comfortable). Nothing I tried on did the trick for me, but I did want one dress in a different size. I couldn't find the associate from poking my head out of the dressing room, so I got dressed and found her. They didn't have the size I needed on the rack, so she went to the back to look for it. I waited. And waited. And waited. Finally, another associate asked if I was being helped. I told her what was up, and another associate said that the one helping me was actually on the phone and probably forgot about me. So someone went back to look for the dress and came back seconds later-- no dice. On my way out, the original associate came back out and apologized, saying the district manager was on the phone. I'm sure the DM is very important, but I can almost guarantee that she would have liked for a ready-to-spend customer to be helped.

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    White House Black Market
    White House Black Market
    White House Black Market

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    DSW Designer Shoe Warehouse

    DSW Designer Shoe Warehouse

    2.1(11 reviews)
    0.1 mi
    $$

    First off.... Store was a mess! I went in for work shoes, the aisles were so messy, not a single…read moreassociate greeted me or asked me if I needed help. I finally found something and went to the register. Boy oh boy was that not a pleasant experience. The entire register area was so trashy looking covered in boxes and just looked disgusting. The woman who rang me up was so incredibly unfriendly and borderline rude. I almost felt like I was bothering her by making a purchase. I have been coming here since the store opened and every year the experience just gets worse and worse. While this location is closer to me I'm going to have to try shopping at other locations. Such a disappointment.

    Rageful customer service. The front desk lady literally screaming at us while we tried to walk in…read morewith 2 toddlers. Why? Because we were rushing and their store was closed until 12 due to staffing shortages. So we parked at curbside. We only had 10 min at the most and I knew exactly what we needed: 3 pairs of kooligura for kids. And I had the sizes and we didn't need to try on. Dear front desk lady, promise we would have re-parked. We are good citizens. You just startled us with the screaming and attitude. Not how you treat customers. I get that there are tons of shitty people who do shitty stuff, but today you were the one who acted like that. Curbside is curbside I get it, but there are no laws prohibiting us from parking there because it's not "disabled" space. And the only reason we grabbed that one is because we wanted to be out of the store within 10min. We learned our lesson. We will never do it again. Learn yours too: be nice.

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    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse
    DSW Designer Shoe Warehouse

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    Head Over Heels - New cruise wear- ready for spring break!

    Head Over Heels

    3.5(2 reviews)
    4.9 mi
    $$$

    I went to the HORSHAM location today 12/22/19, after going to Jos. A. Banks and spending $292.00, I…read morefigured I would stop in HOH because I have been there many times before. I walked in and was greeted by a couple of employees. One lady was familiar to me as I remembered her from a prior visit to store, her name was Laurel. I walked around with my bag in the cuff of my elbow. This one particular employee who did not greet me kept looking at me, as I walked past her she was trying to look in my Jos. A. Banks bag as I walked by, it was freaking obvious. I stopped at a rack and looked at the clothes and guess who was close by. As I went to the counter to pay for the various earrings that I was going to purchase, oh the bill came up to $175.00, the associate was at the counter talking to another customer who was checking out. As I finished my sale, I asked Laurel and the dark haired assoc. who the woman was and she said that her name was "Liz, she's the owner". I told them that I wasn't feeling her and that she was trying to look inside my bag as I walked by. Liz made me feel very uncomfortable today. I guessed she assumed that because I'm a BLACK female that I was going to steal. I left the store and was hurt and angry. I still may call up to the store. Liz made my usually happy experience a stomach turning experience today. This was the first time I saw her as I have not seen her in the store on previous visits. I have been to the Skippack location which is closer to my house in the past with NO issues. This is the first time that I was humiliated at the Horsham store which is close to my job. I love the merchandise at Head Over Heels but it's not worth the humiliation of being followed or looked at suspiciously. Sadly this will probably be my LAST visit at the Horsham location. I may be done completely especially if Liz is the owner of all of these stores. Racism is alive and real.

    This location is actually closed. There are 4 other locations. I love this store!!!…read moreYou will find many North American made products and just an amazing selection of unique items.

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    Head Over Heels - Come in to check out our new spring home accessories display!

    Come in to check out our new spring home accessories display!

    Head Over Heels
    Head Over Heels

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    Soma - womenscloth - Updated August 2026

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