First time buying a suit and I couldn't have had a better experience here. Ask for Alex, she was…read moreincredibly kind, patient, and knowledgeable! She walked me through the different fits, helped me understand what to look for, and gave great advice on putting together the right set. The store has a great selection 10/10 would recommend getting fitted here!

I love their clothes and have been buying over last few years. Had a wonderful experience this…read moreweekend stopping by to upgrade my wardrobe for summer. The collection was good and the staff were incredibly helpful. Alex at the store was super attentive and helped me explore some new styles and find a perfect fit. Great experience overall.

Exceptional experience from start to finish! My husband chose Franco Uomo for his custom wedding…read moretuxedo this past May, and we couldn't be happier. The team's service was outstanding, guiding him through every step of the design process with expert advice on style and cohesive details. Their meticulous attention to detail during fittings ensured a flawless fit, making precise adjustments. Some adjustments were so subtle only a master tailor would notice, yet they elevated the entire look! We've recommended Franco Uomo to countless friends, not just for their impeccably crafted suits but for the unparalleled service. They genuinely care about making you look and feel your absolute best.

I had an AMAZING experience at Franco Uomo - Palo Alto. We worked with Ibrahem, and from the…read moremoment we told him this was our first time doing a custom tux, he opened up Pandora's box for us! It was an incredibly informative session that opened our eyes to so many possibilities. The world of custom tuxes is next-level, and Ibrahem walked us through every detail with such care, creativity, and enthusiasm. They truly have EVERYTHING --a wide variety of fabrics, shirts, buttons... if you can imagine it, they have it. His thoroughness got us genuinely excited about our wedding, and we even learned a few things along the way. Before we left, he even gave us a thoughtful list of questions to ask other tailors we were planning to meet with--which really speaks to his confidence and professionalism!! We left feeling informed and incredibly grateful for the experience. Highly recommend.

Got a suit and the salesman Armani was great. He was really patient and helped me pick the perfect…read moresuit. Ended up getting a suit with two dress shirts with alterations for about $1000. Pretty good deal for a quality suit.

If an appointment is necessary please have it labeled as appointment only. What store does not do…read morewalk in? Also with very snobby people working asking questions and trying to see samples weren't possible. No matter how good the suit is if it starts off with a negative impression odds are I will not be back.

Nice place with a pretty solid selection of suits and more casual garments. The staff is helpful…read moreand willing to chat with you in depth about the offerings. Prices are quite reasonable for what you get -- there was a nice Corneliani blazer in camel for about $1200 which is a great deal for that kind of piece. Recommend to folks in the area looking for some fine tailoring!

My now husband and I had the best experience here. Starting off, my husband knew exactly where he…read morewanted to go to purchase a suit for our wedding. They where open and clear on rent vs purchase and having pricing on the options, he decided to purchase due to wanting a specific color and wanting to keep his suit for future uses. From there we went on to see exactly what shade with great help from Jim. Every single step was just great and the owner came out to even great us and started giving our 2 kids candy and a toy car to push around the store. We felt so welcome, he also heard me talking about my dress color and suggested a custom tie that would pull in the shade of ivory from me dress and my husband's white dress shirt together. Shortly before leaving, they mentioned they also do alterations on wedding dresses since I had mentioned my dress still needing alterations. Fast forward a week later and I'm getting quoted an amazing quote to have my dress altered, so much stress was relieved! Every visit in to pick up our wedding attire was 100/10 and I highly recommend going in. We absolutely loved the entire experience and can't say enough about everything!

I've been working with Anjum for years, well before he opened Bossini, and he's consistently been…read moremy trusted go-to for suits. His depth of knowledge, professionalism, and genuine honesty really separate him from the typical retail experience. He has a great instinct for what works and isn't just trying to push a sale, which makes a big difference. What stands out most is how much he cares about getting the details right. From fit to fabric to overall style, he makes sure everything comes together so you leave feeling confident and put together. Whether it's for work or a special occasion, you're in good hands here. Highly recommend if you want expert guidance and a smooth, no-pressure experience.

Very thoughtful and kind people and helped me with picking out a nicely fitted suit. I recommend…read moregoing here in case you're having trouble choosing a proper suit, they made sure it matched all well together and gave me helpful recommendations!

Luxury branding, questionable authenticity. A $239 "ESSENTIALS Fear of God" item started peeling…read moreright away and showed multiple red flags inconsistent with genuine merchandise. Proceed with caution.

**Horrible store employees, asking you the same question 7 times, and they all think you are going…read morein there to steal. They're not welcoming at all, I will never go back to this store. i went in yesterday and me and my friends were harassed by the employees. While checking out, one employee, (has tattoos the other one has pink hair lol) asks my friends what else did he have, insisting that he has something else. then he reviewed the camera footage and realized he's an dodo bird. DO NOT GIVE THESE PEOPLE YOUR MONEY

This is a long overdue review since I think this was back in March or April (I am home sick and…read moreposting my Yelp drafts today), but I had a great experience shopping with Jai in the lingerie department! I was looking for some everyday bras and she was extremely helpful and professional when it came to fitting and recommending bras. She also was super funny which made the experience even more fun! I really loved both of the pieces I bought from her, and wanted to highlight what a great representative of Nordstrom she is!

I thought about this, and I think these are the issues with this store:…read more1) No employee seems to stay long, and most people seem inexperienced, bored, and new. The old Nordstrom I knew had employees who stayed for decades. For years, the same guy who sold high end shoes always helped me and knew me. The cosmetics staff were super friendly and knowledgable and I would return to them (they gave me their card). Not one employee at this store is recognizable anymore from one trip to another and no personal cards. 2) The customers are ruder and more entitled and don't even buy stuff (which might explain the exodus of the best employees). 3) used to have great special events, like a huge holiday makeup event with experts from the industry for card holder you had to RSVP 4) live piano music!!!!! 5) dressing rooms: you are on your own most of the time 6) the vibe is completely off here and no one seems to be selling or buying much... 7) the physical paper copy of the Anniversary Sale I grew up in Seattle, and, when I moved to Silicon Valley 25 years ago, Nordstrom was still my favorite best store ever. I miss it. I actually prefer The Rack in Saratoga these days or just shopping online.

Visited TravisMathew Santana Row recently and left pretty disappointed with the in-store…read moreexperience. We walked in and weren't greeted or acknowledged at all, even though Joseph (the manager) was present. When we asked a simple question about a promotion, his response came off as irritated and dismissive, which felt completely unnecessary. It wasn't a complicated ask, just a basic customer question, and the tone made the interaction uncomfortable. The store itself is great and the product speaks for itself, but the service really missed the mark. A little professionalism and basic courtesy would go a long way here.

Walked in there all enthusiast about one of my favorite golf brands ready to get a new polo. The…read moreguy working there immediately gave me look like I didnt belong there amd barked a sharp and disingenuous and annoyed "hello", then proceeded to watch me like a hawk rather than offer me assistance. I could smell the racism. I'll buy a shirt at the pro shop and let this guy my age bask in his career choices in the empty store.

I went her with my friend David to get some clothes for a fancy dinner or something he was going to…read morewith a bunch of important people. I was helping him pick out stuff but I mean I barely knew what I was doing cause I never shop for fancy guy clothes lol. Anyways we asked a man there for help & he was amazing. He went into so much detail about which shirts go with what pants, what colors work well, shoes etc etc. He definitely took his time, didn't rush & was very nice. Great customer service!

Sales person today 11/5/24 at 830pm…read more I was shopping around here looking at clothes. My 5 year old special needs son needed to use the restroom which they have in the back. We asked politely to use it and asked for special needs & disability accommodation. The sales person very rudely said it's not for public use. I reiterate my child's special needs and was again rudely denied with even more attitude. Totally cold & unneeded, I was planning on spending some money here until I had this interaction. Rude

Was doing last minute Christmas shopping for family when I stumbled upon this store(they opened in…read moreSeptember 2019). Had seen their online store many times but was unsure of the quality. The style of clothing is minimalistic with mostly neutral colors in both classic and trendy silhouettes. The interior is aesthetically pleasing, especially the layout and the lighting. Price point is anywhere between $40-$220. I was helped by Amy, who saw me holding a bunch of clothes I wanted to try on. She asked for my name, took the clothes, and started my fitting room. The only other times this kind of service has happened to me were at Madewell and Nordstrom. The sweater I ended up getting was $68($72 after tax). After washing it, it has not shrunk and has kept its shape well. The only comment is that the fitting room did not have any mirrors so I had to go outside and see how the clothes fit. Other than this, the store has impressed me and I will return whenever I go to Valley Fair/Santana Row.

Such a lovely shopping experience! Areli (I hope I'm spelling her name correctly) was the absolute…read moresweetest! I had a few items I wanted to try on and she also put in extra pieces for me in the fitting room that are similar to my style! I have such a difficult time finding jeans that fit nicely and she was a genie in getting my perfect size without even measuring me and found the cutest trench coat too! Loving how curated it feels shopping here now.