Emanuel C THANK YOU!!! This review is all for you…read more I had such a genuinely great experience at Old Navy the other night and just had to share. I came in right before closing (had no idea they closed early that night) and ended up having three separate orders that needed to be sorted out. It was way more complicated than I expected, and I kept apologizing but Emanuel never once made me feel like a burden. He was incredibly patient, kind, and calm the entire time. He stayed fully present, walked me through everything, and reassured me without any frustration, even though it was a Friday night and they were trying to close up. What could have been a stressful situation felt easy because of how he handled it. That level of care and professionalism is rare, and it really stuck with me. I'm so grateful for the extra time and kindness Emanuel showed to me, it made a big difference. Thank you for going above and beyond. It did not go unnoticed.

This Took Pl., July 31, 2026 at approximately 7:30 PM.Service was great in the fitting room. the…read moreyoung lady was kind and personable. Once I reached the line, there were 2 cashiers. Suddenly when it got to my turn the sales person looked at me with a kind look, but proceeded to notvoffer to ring up my items. The li e was gro and she addressed no one. She left the rest of the customers for the one sales person. I Thought she would stop in speaking to serve myself and the other customers. It was about a good five minutes, and decided to put my merchandise down and leave the store and go across the hall to H&M we had great customer service and I remember the gentleman first walk in the store with a smile. I also remember that a few months back Young man served me Even though the store store was closing. Had a great selection of items and an amazing sale of items 70% off of the sale price. found jeans for about $5. And a full seat cover that was really cute we're about five dollars. Value was amazing.

Sales person today 11/5/24 at 830pm…read more I was shopping around here looking at clothes. My 5 year old special needs son needed to use the restroom which they have in the back. We asked politely to use it and asked for special needs & disability accommodation. The sales person very rudely said it's not for public use. I reiterate my child's special needs and was again rudely denied with even more attitude. Totally cold & unneeded, I was planning on spending some money here until I had this interaction. Rude

Great service and collection! Very good quality apparel. Would shop here again for sure.read more

Purchased a new set of lifestyle original icon leather classic slip-on shoes in black, replacing…read morethe stained and deteriorated more-than-a-decade-old pair I happened to be wearing this past Saturday when I visited the store. The place was clean and organized with a wide range of adult unisex styles and kids' footwear displayed on the wall... or should I say "off the wall"!?! Disposable slip-on sox available for trying on different sizes, and various other merchandise offered throughout the shop including clothing, bags, and skateboards in unique designs. Also, friendly and professional service on the floor and a quick transaction at the front counter. Not much more I could ask for.

Went to Vans at Oakridge Mall in San Jose. Outstanding service this afternoon from Hector. He was…read morevery approachable, attentive, helpful, friendly. Hector made several recommendations to us that were very helpful on colors and styles. Walked out with three new pairs of Vans for my teenage daughter. 5 star service from Hector and the team at the Vans store today! (P.S. Vans: do everything you can to keep this team in place - they rock!)

Had a great shopping experience at Carter's. The sales associate was friendly, helpful, and made…read morethe whole visit smooth and pleasant. The store had an amazing variety of kids' clothing, and the discount rates were especially impressive which meant a lots of great deals across different sections. We were in and out pretty quickly and didn't end up buying a ton, but we still accomplished exactly what we came in for, which says a lot about how well the store is organized. Everything is very clearly laid out, making it easy to browse without feeling overwhelmed. The store itself was extremely clean, well-maintained, and neatly arranged. Overall, a solid 5-star experience. Highly recommend stopping by this Carter's location if you're shopping for kids' clothing in the area.

I went to Carter store again for the first time in one year because I had a bad experience last…read moretime and I live nearby. I was desperate in need to look for a onesie pajama for my son, I was the only customer in the store walking in. There was two ladies I would assume one is a manager and the other one is an employee I asked the manager politely if they have onesie, she made me feel unwelcome and doesn't know what I'm talking about or even a onesie is, I asked her a simple question and her employee was very rude. She looked at me like I'm an annoying person, they seem personally bothered, I am a simple customer with a child , but she gave me an attitude. This was the scariest experience as a single mom, bringing my autistic son to the store and dealing with two amateur adults who works at Carter's people that do not deserve a job when I asked a simple question I think there is a discriminatory going on because the manager is White and the employee girl is Mexican and I am Asian. It was on Jan 6 2026 around 5 PM in the evening that I experienced this and I hope nobody experience like this and I don't wanna experience like this again or if I can make the smart decision to never walk into that store anymore . This was very scary I had to lie and say I will probably come back in February, and those two employees were talking behind my back and stare at me until I walk out of the door.

I went there to find size SMALL T-shirts but did not have a lot of luck; though they did have many…read moreother lovely things in the shop! If you are looking for Medium T-shirts this is the place for you!

Just an update from my previous review, I actually ended up coming back here for the nightmare…read morebefore Christmas handbag and I absolutely love it. It's such a beautiful bag and very sturdy. I also purchased a handful of pins and stickers. I love The selection of pins they have here, and just the overall selection of anime related merchandise, shirts/pins/stickers/beanies/makeup/jewelry etc.

Great store lots of options at a good value. Love the self check out. We got a bunch of shirts at a…read moregood sale price and hubby was very pleased lol. Will be back!

Super exciting!! Uniqlo has been brought to the south San Jose area! I love this new installment at…read moreOakridge mall. It truly helps the community find their clothing needs with such a popular, reputable brand like Uniqlo. Majority of us would either go the Valley Fair or Great Mall location, so this is a time saver and easier commute for the community. The Uniqlo team had an awesome fun grand opening weekend from Friday - Sunday. I went to the Friday and Sunday openings, and it was professional, fun, and well managed. I loved how the management partnered with a local groups for a Taiko performance and Ikuka baker from Los Altos for catering. The free merchandise was great from Japanese candies, tote bags, and Uniqlo knot bag. The store is well stocked with the latest collabs of one piece, mofusand, and more. The staff are very friendly and interactive with their customers. I can't wait to return to this Uniqlo!

Juan is an exceptional manager who consistently creates a positive and productive environment in…read morethe store. He leads by example, stays organized during busy shifts, and makes sure both customers and team members feel supported.

Love the store it's self the brand however this store is ran so terribly- opens at 10 but waking…read morethe mall around 11 and still not open... really sucks I love going to these store and the brands the hold and stuff went to the mall just to go there walked around the mall just to give it time to open still wasn't- maybe hire people who are actually capable for arriving on time or at the very least update you times to reflect when it will actually be open.

I recently needed a new suit for a destination wedding with very specific color and style…read morerequirements. I was honestly a little concerned because I have a larger build (although I'm working on that!), and I wasn't sure I'd be able to find the right color, the right fit, and a suit that looked like it was custom made. I brought the wedding attire requirements with me, and Solomon immediately put my concerns to rest. From the moment we started, Solomon provided exceptional customer service. He listened carefully to what I needed, offered thoughtful recommendations, and guided me through the entire process with professionalism, patience, and genuine care. I never felt rushed or pressured--only confident that he wanted me to look my best. During the fitting, Solomon was incredibly thorough. He carefully marked every area that needed alteration, including the sleeves, shoulders, waist, chest, and pant length, making sure everything would fit perfectly. My wife and I arrived less than an hour before closing, but Solomon never once made us feel like an inconvenience. He stayed a little past closing to ensure every detail was right, which says a great deal about his commitment to outstanding customer service. When I returned to pick up the suit, I was genuinely impressed. The fit was outstanding and looked and felt like it had been custom made specifically for me. The alterations were flawless, and the complimentary cleaning and pressing service was an added bonus that made the experience even better. Outstanding customer service has become increasingly rare these days, which made this experience even more memorable. Solomon's professionalism, attention to detail, and genuine desire to make sure I looked my absolute best exceeded every expectation. I highly recommend the Men's Wearhouse on Almaden Expressway, and if you're fortunate enough to work with Solomon, you're in excellent hands. Because of this experience, I'll be returning for all of my future suit and tailoring needs. Thank you, Solomon, for helping me look and feel my best for such an important occasion.

Came in for a couple pairs of pants, and shirt requiring alteration. Aaron had me in and out the…read moredoor within 20 minutes, he seriously knew his stuff. Great service made the inventory better, not a hassle.