We met Tom Semark about a year ago, and, as usual I felt suspicious about most salesmen. I called him about three times, as I considered solar for my roof. Tom sold my neighbor a solar roof, wow, his monthly electric all but disappeared. Again I became interested, and, I was very motivated to order the solar immediately. Tom never pushed me, or pressure me, to purchase, in fact, he was very easy going, pleasant and informative. So, now our two month bill is about $138, before the installation, the bill was $650. read more

Don't believe the tv Installation of our solar system was a nightmare of broken promises and accounting errors. Now we are having problems with our system and it took 2 business days to get some one out read more

System: 8K system including inverters and panel upgrade. I interviewed several install companies including Sun City, Varengo, Sun Power and some independent contractors. I decided on Peterson Dean because of the following: -They are roofers. I have had roofing issues in the past and you will have 4-6 people walking around on your roof, you need to know they won't damage it -In the future if you re-roof (I will in about 10 years) they will remove and replace the solar for free as part of the job -They use the best equipment -They have highly trained installers -I have a metal roof. This is very delicate to work with, Peterson Dean had no issue with this -Warranty on the solar system, install, inverters, panels and my roof are top of the line -Excellent ratings on yelp Pros: -Install team - sharp, well trained, native English speakers, roofers (everyone on my team was a roof guy), Excellent design (their drawings for submission to the HOA were perfect and technically complete), excellent customer service, left my yard and house clean -Great job on electrical, they upgraded my panel and it was a very clean job including the wiring AND the stucco work and paint -Equipment - their panels are first class as are the inverters and other gear -Installation - every panel is flush and level, every wire and tube was custom bent to follow the curves of my house, every piece was painted to match the trim or the house color depending on where it was mounted -Work with permitting and working with my personal contractor. Both were done professionally and quickly. -Entire system installed in one day Cons: -Price - they are not the cheapest. Independents are definitely much cheaper. I believe you get what you pay for. This is something that likely takes 8-10 years just to pay for itself so service/warranty and support may become critical. With independents they may be here in a year or may not. With this size of investment it was important for me to have support and repair if ever needed. read more

My husband and I researched 4 other companies before settling with PetersenDean. Our consultant Brian Pease was great and provided excellent service. The contractors installed quickly and we've had our system for 4 months now. It's producing more than anticipated which I'm glad they were conservative with the numbers rather than over promising and not delivering! My last electric bill was $.66 and feel that the process was seamless from start to finish! read more

So, this is a bit of a belated review, as PetersenDean installed our solar system over 8 months ago. However, I'm still thrilled with it, and here's why. Starting off, the price was very fair. They gave us several discounts that reduced the cost to less than what I was originally expecting to pay. The salesman that visited our house worked with us very professionally and honestly, with no pressure or up-selling. Once we signed, the entire installation process was handled smoothly via an online project management website, and a project manager that worked with us throughout the entire process. We always knew where we were in the process. The panels are truly good quality, and have performed better than PetersenDean's original estimate of 70% reduction (yes, I know they are conservative in their estimates). We've eliminated 99.7% of our electric bill since installation 8 months ago. This is much better than a friend of mine, where a different company installed (obviously) lower grade panels and who is getting much worse generation than I am, even with 8 more panels than I have! Here's the reason I finally decided to do a review. This winter we've had rain, rain, wind with rain, and then more rain. I've heard the horror stories about leaking roofs after solar installs, especially when installing on an older roof (like we did)... well, not when you choose a roofing installer that is as professional as PetersenDean, because not a drop of water has come through that roof. If you're considering solar, go with this company. There is a reason for so many 5-star reviews here. read more

Before I went solar I would ask around how others felt a year or so in to the investment and never found a single regret. Still, the hoops I thought I would go through seemed a little daunting. Several friends recommended Peterson Dean and I knew it was the right decision after the first phone call from my sales consultant, Jason McCormick. The experience was fantastic and communication was the best. Every step in the process was thought through and organized so well. When one step was finished contact for the next was immediate, sometimes within the same hour. All the while Jason calling in to make sure my experience was the best. What a team! Highly recommend. read more

Went with Petersen Dean based on Veteran's/Military Discount and technology (micro-inverters vs big box on the side of your house) that would address shade issues better. Tom Semark was the last of 4 Sales reps to come out and was the best prepared. I certainly liked his honesty in mentioning and quoting a possible main panel upgrade - fortunately it was not needed but none of the other Solar companies mentioned it so I would be willing to bet their customers had an unwelcome surprise if they needed it. Tom turned it over to Karyn Ellis and she managed the project very well and kept us informed at every step of the way. I like the way P-D does the project tracking - we were notified when we went from one stage/phase to the next and could track it online - no phone tag or emails back and forth. Our survey showed we had roof tiles broken and missing and they were replaced as part of the project - P-D are licensed roofers so that part was included in the project and went smoothly - other solar installers may not be licensed roofers so you might have to juggle two contractors. My neighbors went with the other companies and have the big inverters on the side of the house viewable from the street and their children say they can hear them humming - my wife and I said no way - we are glad we went with Petersen Dean! read more

After listening to Jim Peterson whine about his competition I don't think I would ever purchase solar from his company. He seems so intent in trashing his competitors he loses his company's credibility. read more

Brad Schmidt at Petersen Dean is an excellent salesperson at Petersen Dean. The options where clearly spelled out and as well as monitoring our needs for solar. We weren't pressured to make a decision and the warranty service that Petersen Dean are superior to others. With PD we have a 30 year warranty and we are using USA made parts. I wonder if the others smaller and larger companies will be around after the solar incentives run out. Even after the purchase, Brad continues answer questions and help out with our needs. It is so nice to see our meter going backwards. No question but to go with Petersen Dean! Tell him Mucho sent you. read more

My 1st review on Yelp. Brian, Amber, and the installation crew did an amazing job. Will recommend this company to friends and family.

We called Petersen Dean and set up appt for estimate for new roof and solar. Tom Semark came out, after one week, and then sent us a request for information on July 18. We sent back all pertinent information to him. Have not heard anything back from the company nor salesman. Had to call Tom today and ask why we did not have an estimate. "oh, sorry, have been really busy". Told him to take a hike and obviously they do not need the business. Then called the company and asked to speak to manager. The telephone person could not find a manager to take my call and said he would take a message. THIS IS NOT ACCEPTABLE FROM A COMPANY THAT TOUTS ITSELF AS SO PROFESSIONAL. Will neverr do business with them. read more

In September of 2019 I sign on with Peterson Dean Solar. The salesman I dealt with seems very helpful. I was concerned about getting the solar installed before the end of 2019 to get the 30% tax credit. I was told that shouldn't be a problem. I paid them on the day payment was due every time. I called my project manager many time to get status of my small project...12 panels. It took six weeks for the planning stage. My project manager said not to worry. In December I was told that they would not be able to complete by the end of the year. All along the way they lied to me. It seemed like I had to keep pushing them to get any information at all. Then I was told maybe January...nope, February...Nope. Finally in March of 2020 they completed the 1/2 day Job. Six months to do a 1/2 day install, and all along the way I kept hearing "I apologize for that". My choice to trust Peterson Dean cost me $900.00 in a smaller tax credit, plus another $400.00 for three more months of utility bills. I would have received better service from a guy working out of his garage part time. If you like being disappointed and lied to, go with Solar 4 America. read more

I contacted numerous Solar companies for a quote before I talked to Petersen Dean. I was not too impressed with many of the companies I spoke to, or the people representing those companies. When I contacted Petersen Dean I was helped by Gary Phillips of the inside sales team. He was awesome. No nonsense, didn't try to hard sell me. Just gave me straight answers. Of all the companies and people I spoke with Gary and Petersen Dean were the best. If your interested in solar power I suggest you give them a call. read more

I had a roof leak and heard an ad on the radio, so I called Peterson dean. They tried to give me an estimate by using google maps. I was told that a person would be out on Thursday to go over the bid with me. They never showed up, but emailed me a bid on the following Sunday. It was 2000 more than another contractor. I then got a follow up call three days later and when I asked about the price difference, I was the price difference, I was told that what I needed done was too small and they needed an additional charge to make their daily quota. Glad they care about the customers. Run from these unprofessional people. The portion above was written on February 5, 2017. What follows took place on February 6, 2017 Today while at work I received a phone call from a San Diego-based Number that I did not recognize. When I answered I was told that it was Jim from Peterson Dean calling to discuss what I had written previously on the site. I first of all found it to be very interesting that he was somehow able to track down my telephone number but I was more than willing to speak with him about my experience with the company. Jim was extremely pleasant and seemed like a very nice guy over the phone and explain to me that there must've been a "miscommunication "between me and his sales person. I was willing to take this at face value until he informed me that his inside sales people work on 100% commission. This made me scratch my head a little bit. He assured me that they did not have any quotas, but I remember the conversation I had with the sales person he did say that there would be an up charge for the simple fact of the square footage of my job that I need it done would be so small. That may not be a "quota "but anybody with common sense or basic logic would realize that is what it is. Our phone call was very friendly and it lasted about five minutes and I was very pleased to hear from him and I thought what great customer service and follow up even though I chose to go with a different contractor. My pleasant conversation quickly turned sour when Jim asked me if I'd be willing to change my yelp review. Every time I was considering it but I did not think that was very professional for him to call me to request that, but I understand that reviews help drive business so I was willing to at least consider it. Then when I got home I saw an email and read the response that he wrote which in my view he basically says I'm a liar and what he said transpired between him and his sales associate did not transpire. So as I said before, I do not think that I would ever use this company personally, but if you choose to go with them that is your choice. If you live in the Riverside County area of California, I would suggest looking at what else I have reviewed if you want to find a contractor for use the exact same material and did it for about $2000 less. Also, if you were from Peterson Dean roofing, please do not call me again asking me to change my Yelp review read more

From beginning to the end, everything went so well. From Milo, the sales rep, to Gloria the office person who communicated the progress and status, to the installation guys, to the inspector Gabriel at the very end, EVERYONE was really awesome to do business with. So professional and so nice. Really a wonderful experience which we appreciate so much! We highly recommend Petersen Dean Roofing and Solar! read more

I am doing various projects in my home. One of them was the dreaded re-roof. I've known that I needed a new roof for the last couple years. I interviewed several roofing companies. I met with Larry Cohan from PetersenDean, during his visit he asked me very specific questions related to my project. He explained the differences in roofing systems and made it clear that all roof installations aren't the same. Petersen Dean is installing one of the highest quality roofing systems and I really appreciate them looking after me for years to come. I'm going to be very happy replacing my roof with Petersen Dean. Very happy so far! read more

When we decided to go solar we had interviewed several companies. One of the company's was PetersenDean. Larry Cohan came over and explained everything in detail. He did not come off as a pushy Salesman. He was more of an educator. As it turns out we decided we were going to sell our house and not do solar for this house. I called Larry and asked if he could help out with a painter and a termite guy. Through his networking he gave me two good references. I did get my house painted and it turned out great. As soon as I decide to add solar I am going to call Larry back. Thank you PetersenDean. read more

I can't begin to tell you all how unhappy we were with this Company but the previous post (yesterday) probably gives you an idea. However, we were sitting at our dining room table reading the paper when a knock and repeated doorbell were heard at 8:00Am. I had no idea who was so insistent on speaking with us this early and assumed it was one of our neighbors. It was an overnight courier with our refund check and a letter from the call center supervisor, Becky Norton, from PD. She had escalated our issue to the President of PD. They apologized for their flawed refund process and promised that this would be fixed moving forward. Becky also called our residence the day after I had left an email on their Contact us page. As she so appropriately pointed out they can't change what happened but they can change the process in the future. I really believe that PD does take their customer satisfaction seriously especially by their actions in rectifying our refund check. I understand that everyone makes mistakes but the great companies are built on how they respond to their mistakes. Thanks Petersen Dean , Becky and Yelp for all of your assistance. read more

I'm in the process of getting solar panels installed by Petersen Dean. So far, everything has been going very smoothly. My sales rep, Larry Cohan, along with my project manager have been in constant contact with me. The blueprint that I received was very professional looking and just what I was promised. Everything about Petersen Dean far exceeds the other companies that I checked out. 12/20/16 My project has been up and running for a few weeks now. Everything is working as promised. The communication with my project manager, Aveline and sales rep Larry were great throughout the project. Regular email updates and phone calls. Gloria at the scheduling office kept me informed of when to expect workers, inspectors and Edison Co. The electrical panel upgrade by JP Electrical was great. Very clean and professional looking. Overall I am extremely happy with all of the work performed and all of the Petersen Dean employees that I had contact with. read more

We are very happy with everything. Tim & Connie were very patient with all our questions and concerns, changed things around we wanted different and didn't bat an eye. The guys who changed out our electrical panel did a great job and cleaned up after themselves. The guys who installed our solar panels were amazing, very efficient and clean. We are very pleased. read more

We signed up for a solar system and roof replacement with Larry Cohan of Petersen Dean last week. Larry was very friendly and helpful. He didn't try to pressure us or rush us into making quick decisions. He was straightforward and honest. We got a fair price from a company we feel we can trust. We look forward to getting all the work done soon. We'll keep you posted throughout our upcoming construction experience. read more

Petersen Dean installed my Pardee home, they have repaired it 6 times, 9 mos after the warranty was up, they want $21,000 to repair it again

Just had Petersen Dean Roofing and Solar install 45 solar panels, from start to finish this company was the best. I have been through an extensive remodel and out of all the contractors that have come through my house ONLY Petersen Dean came at the time they said they would. Most companies think it professional to give an hour leeway for a start time, which I think is unprofessional, Petersen Dean Roofing and Solar was there 10 minutes early......that is professional! They were clean, quick, respected my new roof and explained every step of the process. From start to finish this was an incredibly simple process proving I made the right choice. Thanks Petersen Dean!!!!! read more

The rep Larry Cohan was very professional and answered all the questions we had. Looking forward to our new roof.

Got our 18 panels installed in April 2016. We could not be more pleased. Install went great. They actually installed in the rain. Looks great and works even better. Original quote included suggestions on how to lower our interior electric costs with LED lights. With that change we lowered the number of panels from 22 to 18 and our electric bill is less than $10 per month. I highly recommend Petersen Dean. Very professional and great work. read more

I have been thinking about installing solar last year but was completely turned off when I had Verango Solar come to my home to give me a estimate and they very pushy and when I said I wanted to take some time and think about it they transferred me to a closer salesmen that became very rude and insisted that any company other than Verango would be a mistake . Petersen Dean was a complete opposite experience , very helpful , polite , informative and patient . I would feel very comfortable recommending Petersen Dean to someone considering Solar and would like to get an no pressure estimate . read more

I interviewed and received bids from 10 different solar companies. Tom Semark was by far the most prepared of all the sales people. He had the best understanding of the overall process and answered all our questions - a true professional. he has continued to stay in touch and provides updates with the recent PUC discussions regarding solar and the utility companies. During the process, follow-ups were always on time and thorough. Tom helped guide us the entire time. Jennifer Knupfer, our Project Manager, was also very professional and helped us navigate the path with SDGE. As with Tom andJennifer, the installation team were very professional and did an outstanding job. When solar is installed on your roof, nothing beats a top notch roofing company to ensure it is done right. I highly recommend Petersen Dean. read more

Wanted to write a quick review of my PD solar installation. We chose PD after researching the locally available solar companies. We started the process back in July, got our pre-approval with the HERO program for financing and got 4 different quotes. PD and the salesman Doug Hein where thorough and honest on what the system could do and the true cost involved. Living in the city of Anaheim we applied for the grant and the project was contingent on our receiving the grant. The grant application window closed on September 30th, we received our letter of approval for the grant on October 28th and the system was installed on November 4th. The crew that PD sent out was professional, respectful and knowledgeable. They did all they could to make the installation as visually clean as possible. All that is left is the City inspector approval and Anaheim Power to approve it for grid connection. I look forward to my new power bills and my small contribution to reducing my carbon footprint. I wound not hesitate to use them again in the future. Robert and Traci read more

We talk to diferente companies that seems they were hiding something, everything was marginal; until we meet Larry Cohan with Solar 4 America Petersen Dean, I was plain and brutal and he was more open and transparent that me. He explained everything to us from start to finish in words we could understand. Everything he said was comply with, and it was delivered. The company, technicians, and supervisors knew what they were doing and the expertise to work with the roof was fantastic. They even fixed problems we have had with our roof without charging for it. The system is working better than expected. We're very happy with them. We can not said enough good thing about them. read more

I don't normally write reviews, and most people only write reviews when things don't go as planned. In this case, we interviewed a few companies when investigating a solar installation on our home. We decided on Petersen Dean, along with SunRun, as the price and program was right, and their references were pleased with their prior installs. The process took a little time due to permits and Permission to Operate our system. However, I must compliment Tom and Duk in their offices for leading us through the process, and especially the installation team -- they were extremely responsive to our needs. On the day of install, their entire team was polite, efficient, safe and professional, and we appreciated them making the installation as seamless as possible -- it was impressive it only took basically one day for installation and they answered and addressed all our questions. Now after nearly 2 months of operation, it appears our Petersen Dean / SunRun system is operating according to plan -- and will help us save significantly on energy costs for the next 20 years. Thank you! read more

We live in Simi Valley and called PetersenDean in 2014 for solar. They were quick to respond, and had an estimate within days. As pool owners, our 'level pay plan' with SCE was $400 per month. The process to install the solar was quick and easy. We needed an upgrade of our electrical panel (tract home built in 2000) which was an additional $3000. The electrical upgrade and solar installation took two days total. We had watched our neighbors solar installation earlier in the year that took over a week! One of their electricians upgraded our garage electrical (running new conduit and multiple new outlets) while the new panel was installed for the cost of materials - talk about above and beyond! We got the 30% rebate on our taxes, which significantly offset the total cost. We also upgraded our pool pumps at the same time. As of today, we are paying less than $100 per month for electricity, averaged over the year. And we just got a $125 rebate from SCE/The Gas Company for upgrading to a smart thermostat. The experience we had with PetersenDean was exceptional. We are saving over 75% of what we were paying to SCE, and that is with pool expenses. The process and customer service when we purchased (again, it was 2014) was the quickest, easiest, most efficient experience I have ever had with any contractor I have ever dealt with. I recommend PetersenDean to anyone who has ever asked about solar. I certainly hope that this level of service has continued over the years as the company has grown. read more

Last year, during Anaheim's Solar Rebate season, I researched many solar companies and went forward with Petersen Dean (PD). One of the main reasons I went with PD was I had metal roof and I felt with Petersen Dean I would get the expertise in roofing and solar. The project manager that was assigned to my account was outstanding. Always responding quickly to questions/concerns or directing me to the correct individual. I got a 6kW system and I love it. The electric panel was upgraded in 1 day from 120 AMP to 200 AMP, the solar was installed in one day, then 2-3 months waiting on Anaheim (inspections, energy exchange contracts, etc). Installed end of October. Fully functional in December. I thought I wouldn't be getting much energy production in the winter. Even on rainy, cloudy days, I get 6-7kWh. At the time of this post, I'm producing close to 35kWh on a sunny day in April. Exactly the amount I need for my pool pump, electric vehicle, and my tech gadgets and lights. I actually send a few kWh back into the grid daily. I would highly recommend Petersen Dean. I financed the solar with the HERO program. read more

We did a lot of research before committing to a solar company and ended up going with PetersenDean Solar4America last July. Their warranty was one of the best in the industry and the panels are made in the US. They are well known and have been in the solar/roofing business for years. We wanted a company that stood behind their product with a strong roof/product warranty. They were also very competitive and offer great discounts. We really like the regular monitoring and can see our prodution daily if we choose. We worked with Tom Semark (714) 800-9711 who was referred to us by a friend. Tom was incredibly responsive throughout the entire process and has continued to stay in contact with us throughout the year. Our final true up bill for the year was $9.84! Since then my brother, dad and another friend also installed PetersenDean solar panels. My Dad was in the roofing industry and was very hesitant to put anything on his roof. We are all very happy with our panels! Thank you Tom! read more

We installed solar on our home in July 2016. We interviewed 4 companies before choosing Petersen Dean. We chose Petersen Dean because of their experience and knowledge of both roofing and solar. We wanted a company that we knew was going to be around for a long time and who had a solid reputation - Petersen Dean met both criteria. They inspected our roof and ensured that there were no issues before they installed the solar. They also use American-made solar panels and warranty the panels for 25 years. Our sales contact, Phil, was up front and honest about pricing, and he ensured we got the best price possible. Our project manager, Amanda, was knowledgeable and she guided us through the entire process, keeping us informed at every step. The time from purchase to "permission to operate" was quicker than expected. We were very impressed with everyone we encountered. In fact, when we purchased a new home a year later, we again utilized Petersen Dean to install our solar. We requested both Phil and Amanda as our contacts, and this made the second solar install as good as the first. We have recommended and will continue to recommend Petersen Dean to our friends. read more

I went through the process with my representative after paying the $49 refundable reservation fee. It was fine, had some follow-up questions but could not get them answered and when I looked at another company I found some pretty large differences in the cost. Items like main panel upgrades and other add on fees that I didn't understand. Why not just include them in the price? There was a big difference in the power output between the companies I talked to. PD was very high on the power generation output but I was told by other companies that I could not put that many panels on the roof due to weight and there were shady areas that did not make sense and I would not get anywhere near the power generation quoted. Others were very upfront about that and would not promise anything higher than 6KW. Two companies said the same thing so I am not sure PD really thought through the proposal they presented. Less panels would have lowered the price but we still had issues with the add on's. I decided not to move forward and PD returned the money within a few days on the first call. I liked the idea of a roofer doing the work but from the cost situation I could not get close to the competitive quotes I received. I am guessing the 2.99% vs. the 5.99% from others had something to do with the add on's as well to cover the buy down of the loan. I would say talk to them but you need to chat with at least 3 companies. The technology is different which drives the pricing in many directions. My payback was at least 8 years for a 6 KW system in today's environment and that could change depending on the what the PUC allows SCE to charge in the future for connection fees. I switched to time of use pricing with SCE and have been saving about 20% a month right off the bat with some adjustments on when I run pool motors and other appliances. That has helped. Have the conversation with them for sure but prepared to do the homework and math to make sure it is right for you. The ROI is longer than I had hoped. read more

When we decided to install solar on our house, we interviewed three different companies, all large with good reputations. The pricing was comparable from all three. We decided on PetersonDean because of their reputation, but mostly because of account rep., Ross Rowe. He was great to deal with, very professional, responsive and knowledgeable. While he was not physically located in our area, we were able to accomplish everything via phone and email without a hitch. If we had a question or concern, he was on the phone with us immediately and had an answer or a solution quickly. We have recommended PetersonDean to our neighbors because of Ross and have referred four different neighbors directly to him and two have purchased their systems from Peterson Dean. Our system is up and running and we are very satisfied with it. If you are considering PetersonDean, call Ross. You will be extremely pleased you did read more

I did a LOT of research on solar options - companies, financing, panels, roofing systems. Took me about 2 years to finally pull the trigger. I compared written estimates from 5 vendors. I chose to purchase (not lease) my system from PetersenDean. I liked their panel and inverter specs, their roofing experience, and their discounts and promotions got me to a price that was competitive. (Note: I found out two things were going to cost more AFTER they preliminary engineering work was done. 1) I had to upgrade my main panel even though it was already 200a because it was an old, recalled panel that was unsafe, and 2) there was a surcharge for working with my specific type of roof tile. Both of those were very unwelcome surprises, but there wasn't a lot I could do about it and I likely would have had the same issues with other vendors anyway.) PD's service was superb. I really like how the project managers stayed in contact with me and were very responsive to any questions I had along the way. They also took care of all the communication and scheduling with my city inspectors and Southern California Edison. The guys on site for each part of the project were really good to work with, always wanting to make things right, even if it took extra effort. The install was very clean and orderly. They carefully routed the conduit right under my eaves and painted it to match the house. For my particular roof tiles, they had to use a rack system that put the panels about 8 inches above the roof. Although the whole system is on the back of my house, I have a single-story home and I could see up under all of the panels at the racking system. Didn't look good. So I asked PD if they could fabricate a "skirt" along the front edge to hide all the hardware. Some systems have that option; this one didn't. They sent out a guy with metal fab experience and he created a nice-looking custom skirt. The guys installed it very well, including hand-painting some of the rack edges and mounting screws black to match the skirt. The extra skirt project was done at no extra charge just because I asked and to make me a happy customer. And I am. My 36-panel system is working well, generating up to 50kWh on a clear sunny day. I love the Enphase app for my phone were I can see production data in 15-minute increments at any time. read more