I love this place! My go to order is the red dragon jasmine green tea the staff is so friendlyread more

Service sucks. They won't acknowledge you when you walk in. They'll ignore you while you're…read morestanding at the register ready to order drinks and then they'll be upset when you take pictures to show to their boss, how inadequate their employees are. I even asked the girl Cynthia her name and she laughed. I hope it's funny when you continue not to have any customers and then don't get a paycheck. I even called her boss at the other location to let them know the reason why their shop is empty because of customer service like that. if you hire employees that don't even greet or even take orders, how do you expect to keep going or stay open? Can't say the food was great or anything, but the store was completely empty. The service sucked. It looked clean, but other than that I can't say much.

Such a cute spot! The atmosphere was welcoming, the coffee was actually GOOD, and the service made…read morethe experience even better. I'm big on places that feel comfortable enough to sit, work, catch up with someone, or just enjoy your coffee without feeling rushed -- and this place definitely gave that vibe. Good coffee + good energy + good service = I'll definitely be back!

My wife and I love coming to Trio since moving to the AV the last few years. Although, we wished…read morethey opened earlier like they used to. Hopefully they can change their hours to open earlier as that would make us want to come back again daily. My rating would be higher but because of their hours I'll give them 3 stars for now.

This is such a cute It's Boba Time! It shares a space with Yoshinoya, so you can grab a sweet treat…read moreand a nice hot meal too if you're feeling Japanese food. It's kind of funny walking in and seeing the difference in decor between It's Boba Time and the Yoshinoya right next to it but I like it. My orders have always come out right, and thankfully this location also carries treats. That's a plus because not every It's Boba Time carries macarons or other pastries. The place is nice and cool, there's plenty of seating, and it's a comfortable spot to sit down and relax for a bit. This place gets a solid 5/5 from me!

This place is one of my favor spots. You can never go wrong with "It's Boba Time" I don't care the…read morelocation, it seems to be always consistent. But yeah, the AV is the AV. Got my drink yesterday and it's still perfect . Service at this location is okay. The place looks clean and somewhat welcoming. The drinks taste Fresh. Anyway, I'm driving, sipping and chewing on my drink ...lol... Enjoy your day

I wouldn't return. Drinks were way too sweet even though I requested 0% sugar…read more Only milk options are non-dairy creamer & sweetened almond milk.

Love this place but went today and it has a sign on the door that said they would be back after a…read morebreak. We waited for a while and still no one came. We ended up leaving. We were so sad because we love the boba here!

Delicious! I have yet to try something I didn't like. Their shaved ice is so yummy and the texture…read moreis perfect. They also have good serving sizes and lots of flavors to pick from.

Great for Hot Days: This was the best treat after a hot day at the softball field…read more Smooth Texture: The shaved ice was very smooth and light. Combo Themes: You can choose fun combo themes. They come with ice cream and a great mix of flavors that taste amazing. Good Size: A medium size is just right for two people to share. Flavor Note: The syrup is not too sweet. It does not compare to the real thing in Hawaii, but it works well in this hot weather.

Stopped by for some coffee and a smoothie while at the mall. Smoothie was good, the only thing is…read morethat they use syrup instead of real fruit. The person behind the counter seemed a little stressed but was handling it well. He was a little busy and was the only one there. Coffee shop is small but nice!

I'm writing this review mainly because of the barista who was working last night on 4/27/2026. I…read morecome here often because I love their drinks, and the staff is always friendly...but she truly stood out. I forgot to ask for her name, but her customer service was top notch from the moment my daughter and I walked in. I asked if she could make a banana matcha with cold foam, and she made it so delicious that I came back later to order a larger one because my daughter loved it too. After finishing our drink, she noticed she had a little extra and instead of wasting it, she kindly gave my daughter a small cup of her own. That completely made my daughter's night and made her so happy. We thanked her and told her how sweet that was. She was warm, thoughtful, and genuinely went above and beyond. Service like that is exactly what keeps customers coming back, and I truly hope we get to see her again. And if you happen to read this review, I just want you to know my daughter was so thankful for the drink you gave her. Your kindness truly meant a lot to her.

I love coming here and am guilty for being a regular. I've tried their matcha horchata, horchata…read morelatte, Fresca con creama matcha, amate latte, and cortado. Their coffees are truly yummy, refreshing, and a well rounded choice. It's hard to find a good study spot in Lancaster and this is by far my top spot right now. Great atmosphere to study, come with friends, and just hang out. I love the lighting. The service is amazing as well. The servers are so kind and make sure that everyone feels welcomed and well served. I truly appreciate it :) Overall a good review, especially for a cafe in Lancaster.

Cute place. But you can miss the location if you don't pay attention to the signs. Plenty of…read moreparking and space. Service is great they have a few snack items as well.

A friend had been telling me about this place and I finally made my way over. The coffee here is…read moreAMAAAAAZING! My go to drink is the Cinammon Roll Latte and it is truly *chef's kiss* The establishment is so pretty and pink (it is my 5 year old's paradise)! Love all the knick knacks that they sell. Truly a beautiful coffee place. Definitely my favorite out here in Lancaster :)

I got here at exactly 9:30am on a Saturday and not a soul was there. I decided I'd go run an errand…read morearound the corner and come back. I came back at 9:50 and still no one was there. I went and did something else to kill sometime lol. I figured, 3rd times a charm right? I came back around 10:10 and they were open! The place is so cute inside. There were bouquets and a little library. I didn't take any books because I didn't have any on me to trade. I was greeted right away. There's so many cute things to look at. I purchased a romper which fit me perfectly. I also got some squishy toys for the kiddos. I then headed to order drinks. I got the Night in Paris latte and a kids strawberry lemonade. I was given a discount and a stamp card. The girl was super nice and helpful when ordering. Every room is so nice. It's a great place to take pictures at. I loved the comfort and the decor. There was a tiny kids kitchenette that my daughter really liked playing at. Overall I had a really pleasant experience and if I'm ever in the area again, I'd love to try something else on the menu.