We used Snoridge Self Storage for years - no issues. In Fall of 2025, they transferred ownership. We were locked out of our storage unit for 2 months. This is when we typically use our storage unit the most -- transferring our summer/outside stuff into storage and collecting our winter gear. For 2 months: one answers the phones, no voicemail box, no one responds to emails, and no one is in the office during business hours. And then I get a bill for $300 for the 2 months I have not paid -- when I have not had access and unable to get ahold of the new company. I do not recommend this business. read more

Excellent customer service. I rented a unit for a long time. Then I needed a larger unit, and was helped by the owner himself. He showed me the sizes available, the locations of the units, and the rates. It makes me very happy with the pleasantries that are exchanged when I visit my unit. Everyone who works there is always willing to answer any questions I might have. I have worked with all 4 of the staff. I have also rented different sized U-Hauls, and I would highly recommend this storage facility for all your storage and U-Haul needs. Thank you, Robin read more

Clean, accessible and an incredibly helpful staff. Fair pricing. Will definitely use if we have future storage needs.

Worst customer experience I've experienced... one of the workers was threatening me and kept coming up close into my face when all I did was ask for a door code. Very unprofessional.. DO NOT RECOMMEND! read more

I rarely need to rent a u-haul truck, but I've done it once from this location and was absolutely thrilled with how I was taken care of. The gentleman that I rented the truck from a few saturdays back was great. He gave me a great deal on the 15ft truck and gave me advice to save me some money. However - a second issue, not related to Sno-Ridge, but directly caused by U-Haul itself, I wish I could give U-Haul **ZERO** stars and flame them big time. DO NOT USE THE MOBILE CHECK IN / AFTER HOURS RENTAL SERVICE ON U-HAUL WEBSITE. I am so upset with U-Haul itself that I may never rent another U-Haul truck and will advise people that they should never do so because of the poor way I was treated and the utter failure of the application that allowed this situation to occur. 1) The Mobile Check in service *does not* have the ability to know if the local facility is capable of using the Mobile check in / after hours rental that the website advertises. 2) The reservation system is notoriously inaccurate and I was told that even when you reserve a truck online, that they don't know for sure if that truck is even available. 3) It took me nearly a full two hours of being on-hold on the phone while being passed through three people before finally confirmed that the U-Haul website was blatantly wrong in allowing me to rent a truck using their mobile check in / after hours rental service at this location - this location does not participate in mobile check in / after hours rental AT ALL - yet the U-Haul website is stupid enough to allow me to setup the rental and not even try to inform me that this was not able to occur. DO NOT EVER USE THE MOBILE Check In / After Hours rental service on the U-Haul website. DO NOT TRUST THE AVAILABILY of Trucks on the website - Even the agents on the phone told me it is absolutely unreliable. read more

Hard to get much of an impression when they don't answer emails or requests for quotes submitted online.