Terribly disappointed in R&B customer service after ordering 3 versions of the same sweater to…read moredetermine best customer fit only to discover the item was final sale. I normally would not take issue with this policy, but contacted the company regarding their misleading and deceptive marketing practices in this instance. The 'final sale' notice was provided in the most microscopic print and required scrolling down the website page to see. R&B opted to dig their heels in and stick it to me. Really tired of short sighted and deceptive business practices that are only concerned with their bottom line rather than retaining a long time loyal customer.

I am lucky enough to have been shopping at the Brooklyn Rag & Bone store when a wonderful fellow…read moreShauad worked there. He has since moved on to pursue his dreams as an actor at which he is sure to succeed! He left me in the hands of the most WONDERFUL people!! Aliana,Rose & Nicholas to name a few of the kindest, most eager to please & most genuine people who I assure you will quickly become your friends! If you want to be the best dressed shop at this store with these wonderful people!! Have fun!!!

I went as soon as they opened on a Thursday. They seemed overstaffed for a weekday opening shift…read more The staff were having many personal conversations despite the store having 3-4 customers. I did receive assistance right away and tried on some shorts. They only had the Easy Short in one color in store desperate the short being offered in 4-5 colors on the website. Everything was neatly laid out but some products I wanted didn't have my size out on the sales floor and the staff had to grab some from the back. They should check all sizes are out before they open. Would save the staff and customers time. I would shop here regularly if they actually stocked more colors and sizes but looks like I'll stick to ordering on the website.

I came here on a Sunday afternoon during their opening festivities. I was expecting a long line, as…read morethe Soho store had long lines when they first opened. I guess that's what coming to Brooklyn does. You don't get the crazy crowd that Manhattan gets. There was no line outside and the checkout line was reasonable. There were definitely a good amount of people inside. Not too many, but enough. Nice store. Much more spacious than the Soho location, which means a little more inventory as well. I came to return some pants, and look at a few new items. The men's Uniform Collection is here, and nice to see in person. Also, the new women's short sleeve cashmere top, the new washed silk pieces, and the new bodysuits. All great to see in person.

This is a review only of the redhead manager. Everyone else is nice to work with…read more I would sincerely hope the person responsible for running a clothing retail location would understand what someone means by I would like the money refunded to my credit card and not on a gift card. She tried to embarrass the f out of me in front of a full line bc I asked to have my purchase returned to my credit card which was the means by which I made my purchase. Routinely saying "I'm not following you at all" "I am so confused what you're asking for" "you want to do what????" in a very snarky rude demeanor. The customer service was -100/10. Learn how to do your job and stop being rude. And also, no one should allow you to be customer facing.

This isn't so much about the store, but about the brand…read more I've been a huge Madewell fan for at least the past 10 yrs. Lately, we're not in alignment as much. In the past, I depended on Madewell for consistently delivering on quality leather goods: tote bags for work, leather boots, loafers and cute casual bags. As an educator, those were my staples. They also had great smooth cotton graphics tees and my faves were when they'd collaborate with orgs such as the NY Botanical Gardens. Rummaging through the sale sections during off season is usually catch some great cardigans and blazers for the fall and great bandannas and jewelry to add a little razzle dazzle. Nowadays, the prices have risen astronomically. Little stackable earrings are now on average $58 and the clasps are weak and poorly made. One day after purchasing 2 pairs from this store, they're coming apart. Purchase a purse, the leather is trashy. A lot of the classics that myself and half the teachers at my school used to purchase have been removed from the rotation. Super annoying! Madewell, please get back to basics. I know the political climate has driven production up , but don't loose your entire customer base and maintain integrity around production. Thanks

Comfortable and functional clothing is always great and being from Georgia, coming across a nice…read morewell stocked Vuori store is very hard to come by. This store has a great selection of Vuori products and an easy going vibe and atmosphere. Came here for Valentine's Day and left happy with some great and comfortable clothes! Prices are a bit high but reasonable for the quality of Vuori. 5 stars and thank you to the staff and Vuori brand for being here!

Vuori is home of the softest clothes ever and so cute too. What is the store because it's so big…read moreand they have everything I could ever want or need, it's not too expensive. The sales people are really nice and helpful. I'm buying soft tops.

Worked with an associate named Em and she was very helpful. Nice conversation, easy selling process…read moreand she made sure I understood what guided her decision making.

disgusting seller customer service, manager Samantha was very unprofessional and dismissive!!…read morehorrible experience

Sabah means "morning" in Turkish & it is a boutique that sells handmade Turkish footwear -…read moreSlippers, Shoes, (for men/women/children) as well as a variety of accessories (scarves, belts, socks, etc.), clothing & market goods. Sabah @ this location is on Bleeker St. in Lower Manhattan. Myself & a couple of friends were at Sabah the week before Christmas to attend the Diaspora Co. Holiday Party. Diaspora Co. Founder / Owner Sana Javeri Kadri, along w/ Highbeam Bank partnered / hosted the holiday party. Natoora catered the event. Guests were given a special preview of curated bites inspired by recipes in Kadri's."The Diaspora Spice Co. Cookbook: Seasonal Home Cokking from South Asia's Best Spice Farms" Book coming out in March 2026. Guests were able to sample the following at the holiday party: Roasted Carrots w/ Carrot Top Sambol & Anchovies Peanut Chutney Roasted Squash & Labneh Dip w/ Seasonal Veg. Crudite Kerala Duck Rillette in Chicory Boats Pepper Kari Devilled Eggs Seeni Sambol Focaccia Spiced Date Cake w/ Coconut Caramel Definitely an intimate, cozy & inviting holiday party. There were also special crafted cocktails. Everything was so good & it was a uniquely - beautiful experience. Sana Kadri had lovely energy that radiated as she spoke to everyone throughout the holiday party. Diaspora Co. had their spices present for purchase. The Live Music was fantastic! www.diasporaco.com @diasporaco natoora.com @natoora @natoora_northamerica Wonderful Sabah Staff were there to provide information to people about their products & slippers as well as other items that were available for purchase. sabah.com @thesabahdealer

First time and my sales pro Bryant was amazing! 2 pairs for my bday trip to Greece and the pony…read moreones are haunting my dreams so may go back!

Decent store. A bit chaotic but I've been here enough times to feel comfortable navigating…read morethroughout the store. There are a few outlets along Fulton Street and Old Navy holds its own. I visited today and their current promotion of $8 PJ pants was pretty good. Everything else in the store was 40% off. I didn't make a purchase but noticed the long checkout lines. It's to be expected with the upcoming holiday although it's typically like this here. For quality clothing, Old Navy ranks last for me after Banana Republic and Gap which accounts for the 3 stars, location aside. I've been here enough and there are some fun items for all ages.

The store is good but the clientele that comes here is a complete mess which gives the store bad…read morereputation. Got some jeans yesterday for 20 bucks and was in and out the store in like ten minutes. Workers were pretty nice too.

Dear Banana Republic Customer Service,…read more I am writing to share one of the most embarrassing and upsetting customer service experiences I have ever had at one of your stores. I have been a loyal customer of the Banana Republic location at 101 Liberty St. #1420, New York, NY 10006, as it is conveniently located near my office. About a week ago, I purchased a pair of off-white jeans. They only had one pair available in my size. When the sales associate brought them to me, I noticed visible dirty marks around both front pockets and on the back of the jeans. I asked whether another pair was available, but I was told there was not. Because I was in a hurry, I decided to purchase them anyway. On July 30, I returned to the store because I had decided not to wear the jeans and wanted to return them. As soon as I showed them to one of the sales associates, she immediately asked whether I had worn them. I explained that I had not and reminded her that the jeans already had those marks when I purchased them. She said she needed to call the manager. When the manager arrived, she did not introduce herself or greet me. Instead, her first question was, "Did you wear these pants?" Before responding, I simply said, "Good afternoon," because I expected at least a basic level of courtesy. She then told me the store could not accept the return because of the condition of the jeans. Once again, I explained that the marks were already there when I purchased them. Rather than handling the situation privately and professionally, the manager walked over to another display table, held up a different pair of jeans in front of other customers, and loudly stated, "This is how the pants should look when they haven't been worn." At that moment, I felt publicly accused of being dishonest. I told her that this conversation should not be taking place in front of other customers because it was humiliating and inappropriate. I left the store feeling embarrassed, disrespected, and unfairly judged. As a Latino Black man, the interaction left me feeling profiled and treated differently. While I cannot speak to anyone's intent, the way I was approached, questioned, and publicly challenged made me feel discriminated against. Every customer deserves to be treated with dignity, respect, and professionalism, especially when there is no evidence of wrongdoing. I am not only disappointed by the outcome but also by the manner in which I was treated. Regardless of the store's return policy, there is a respectful and private way to handle concerns with a customer. Unfortunately, that did not happen. I would appreciate being contacted by someone from your Customer Relations team to discuss this experience and the conduct of the store manager. I believe this matter deserves review so that no other customer has a similar experience.

Wow, the store associates here go above and beyond! They hunted down the last pair of shoes in my…read moresize just to find me the perfect fit, even though they had to check nearly every display in the store. This is by far true most expansive BR I've ever seen, with a variety of styles and pieces. And it even has an elevator!