Shaquan was soooo helpful. She was able to secure the exact spot and size I was looking for. Good…read moredeal. Safe clean location. Get your storage unit here. You won't be disappointed. .

I used a unit in this facility for almost 4 years now. It is conveniently located near my house and…read moreI never had an issue. Though the price changed along the way, as did everything else in the country, the space secured my belongings as well as promised. Jennifer helped me over the phone to turn off my autopay on the app and walked me thru the steps to cancel their services. I am leaving as a satisfied customer.

10/10 Storage units. They are air-conditioned and easy to access if you have your passkey. The…read morefront desk people were also super helpful!

IF I COULD GIVE ZERO STARS, I ABSOLUTELY WOULD!…read more Prime Storage has been a complete disappointment since taking over from CubeSmart -- which, by the way, had fantastic service. The transition has been nothing short of chaotic and unprofessional. To start, our accounts were completely shut down for weeks during the handover. We weren't even able to make payments until recently, when they finally sent out new rental agreements (which, sure, is expected with a company switch). But prior to that, I went in person trying to pay, and was told they couldn't process anything because the system was down. Fair enough -- transitions can be messy. I tried paying through the app (which we have NO ACCESS to now whatsoever) and on the phone in the morning which did not work as the system was spinning then tried again later on through the automated system to pay. It still didn't work. Eventually, that was when I went in person. They did not give me a hard time each time I interacted with anyone , like the lady today. I gave them all the information needed and they were trying to help. Around the end of last week. While I was there, I asked one of the Prime Storage employees if the prices would increase. She assured me they wouldn't, but said if they did, I should call and speak with the manager so they could try to keep the rate the same. Fast forward: I receive the new agreement and -- surprise -- my rate jumped $20 more for the same small unit. I called today, as instructed, to speak with the manager. That's when I encountered RUE, the so-called "manager on duty", who was completely unhelpful and downright rude. She would only take a payment -- that's it. Which is absurd. She didn't ask me a single question about my relationship to the account holder. She didn't ask if I was an authorized user. She didn't try to verify me in any way -- I was just immediately and completely dismissed. Imagine calling on your HUSBAND'S or WIFE's behalf on a unit that you all share/pay for and being treated like that. No effort, no professionalism, just, "I can't speak with you." Period. So I walked to my partner, who works from home, and had them get on the phone with Rue. Rue asked them for their name and unit number. My partner couldn't remember the unit number offhand, so I said it out loud in the background. Rue then claimed that my voice in the background "voided" the security verification. Which makes no sense -- unit numbers are not security questions. And again, she never asked any proper verification questions, just a name. At that point, I gave up and decided to go in person. But honestly, if this is the level of "customer service" and management Prime Storage is now offering, I want no part of it. I strongly suggest looking elsewhere. They've raised prices without warning, are disorganized, and clearly lack any concept of professional or respectful customer service. You're better off finding another storage facility that values its customers. Avoid this place at all costs. First impressions are KEY. Remember that.

What they advertise and what they give you are two different things. Very unprofessional, I just…read morewant my money back. It might be a good place to store your boat or your camper or your truck for your business, but as far as a personal storage don't do it. They're liars. Nobody works in the office everything is done on the phone.

Rented for 23 months went to pick up my stuff It was full…read moreof DEAD RATS storage don't want to take responsibility Was tall to call insurance co DO NOT RENT FROM THIS STORAGE

Gave us a binding estimate based on the inventory being moved. Then when they arrived to load the…read moreprice went up almost $1500. AND they didn't even bring a large enough truck to fit all of our stuff so we had to give some things away. We had to be out of our house the next day so no time to find a different mover. They knew that and they take advantage when you are vulnerable. If that wasnt enough they broke our 55" TV and refused to pay for it. **** ******* was the salesman and ******** is the so called operations manager. If I could give ZERO stars I would... AVOID THIS COMPANY AT ALL COSTS...!

Awesome job. Super flexible. My storage unit (Public…read moreStorage) had a power outage and the elevators were out of service. My unit was in the 3rd floor!! These guys knocked it out without a single complaint. I've used All My Sons, College Hunks, Two Guys and Truck. Never again. I'll use Stress Free Storage every time.

We consider this moving company as THE BEST MOVERS EVER! We were so impressed w the level of…read moreservice. We moved into a high rise in Riviera Beach. The rep set us up for such an efficient move-in. (Our neighbors have shared their nightmare - hours long stories w elevators.) These guys got it right. We had such a smooth and easy move into our condo. I am so very grateful for their crew and we will continue to recommend. Bald Eagle Moving are THE BEST MOVERS EVER.

Bald Eagle is a pleasure to deal with. Their pricing is competitive and their staff are polite,…read morerespectful, and friendly. They take extra care to wrap up your belongings and shrink wrap or blankets and tie them up and whatever is needed to protect your goods. They are truly efficient and put me at great ease. I would recommend them highly for your moves in the Jupiter area and beyond.

It has been nine, NINE, days since there has been any light in my hallway where my unit is located…read more From day one when I moved in. $250.00 a month. Can't see to move anything. What makes matters worse is that I need to move from another storage unit into this larger one and there is very little time to accomplish this as there is NO light to see where to place anything. I have repeatedly tried to contact management, and have been assured that the message has been passed along. At this point my favorable recommendation has turned into not so favorable. Look somewhere else. I will let you all know how this resolves.

Thanks Richard for an awesome and professional service!!! It was easy and great price super clean…read moreplace!!

CubeSmart Storage raised my monthly rate by more than 30% without any notice. That is an…read moreunacceptable way to treat customers, particularly when there was no advance warning that such a substantial increase was coming. A price increase of this magnitude should be communicated clearly and well in advance, giving customers an opportunity to decide whether they want to continue renting under the new terms. Instead, I was simply hit with a dramatically higher monthly charge. I am extremely disappointed with CubeSmart's lack of transparency and customer consideration. A 30%+ increase without notice is unacceptable, and based on this experience, I cannot recommend CubeSmart Storage. One star--and only because zero stars isn't an option.

My experience was great! I the customer service I was received was thorough the entire time my…read morebelongings were in the unit. Juliette was very helpful . I definitely recommend this location

I have been there for several years now, even when new places have opened up I have stayed. They…read moreprovide good rates and value.

Around town everyone knows that this is the best storage facility. If you factor what you're…read moregetting vs. the price, this is the obvious choice. Very nice and helpful staff. We have met the woman on the weekends and the weekday staff; all great people that are accommodating and pleasant to work with. They were pretty full but they had a couple of units to work with and they were able to get us in right away. The facility is air conditioned, clean, and is organized really well. They offer a lot of equipment to roll your stuff to your unit and they have a big elevator. It's not 24 hours but they have good enough hours for us. We feel good about our decision to keep our belongings here.