The absolute worst customer service I have ever experienced. Rated a one star as that is as low as…read moreI can go. Billing lost my credit card information so locked me out of my locker. Billing lost my insirance information so charged me monthly insurance. Have been promised a refund but every time I call I get the stall tactic, still waiting...

Its air conditioned. You can pay online. I wish it was back to 24 hour access. But don't think it…read morewill be again.

I have been there for several years now, even when new places have opened up I have stayed. They…read moreprovide good rates and value.

Around town everyone knows that this is the best storage facility. If you factor what you're…read moregetting vs. the price, this is the obvious choice. Very nice and helpful staff. We have met the woman on the weekends and the weekday staff; all great people that are accommodating and pleasant to work with. They were pretty full but they had a couple of units to work with and they were able to get us in right away. The facility is air conditioned, clean, and is organized really well. They offer a lot of equipment to roll your stuff to your unit and they have a big elevator. It's not 24 hours but they have good enough hours for us. We feel good about our decision to keep our belongings here.

Employee assisted his buddy in stealing my information and registering a truck under my name and…read morenumber. I called the store to confront this man and he told me a guy Tom was in and rented it under my name. Said he couldn't help me even though he was the person who made the reservation. I was never in this store. I never gave my name or number. But he can't help and I had to call corporate lines to cancel. Why wouldn't he cancel when it was proven I was Brandon from my number. Enjoy your negative reviews. You earned them

Paulette has continually helped me with our storage needs! We are in a situation where my parents…read morehad their house stolen from them and Paulette has been a GODSEND!!! Give her a HUGE RAISE!!!

It's unusual to find good service these days, and when you find GREAT service, you're bowled over!…read more At Smart Stop in Jupiter, you can rent your unit through their online portal and then just check in. However, the real excitement happened to me yesterday. I cleaned out my unit Sunday and went to the office to close out, but I was too late and they had closed. I made a note to call Monday afternoon. Midday Monday I got a moveout confirmation letter. Turns out they do rounds twice daily, noted that my lock was gone and the unit was empty, and they took care of everything for me! When I need storage again, there's no doubt where I'll go.

i initially gave a great review at signing up for a storage place. i mentioned the big pothole by…read morethe push button entry is so deep it MUST be avoided! The button entry is on a post that wobbles so badly you have to go very slowly to not push the wrong numbers. The side doorstop constantly drops so you have bend over and hold it up as you shut the door. these are not hard maintenance issues to fix however, when I brought it to the manager's attention, all she said was "yeah I know I keep sending request out to corporate, but they never do anything." I get this sincere feeling that there no follow up.

Absolutely terrible experience. Negative stars if it was possible. The most unprofessional moving…read morecompany I have ever worked with. Multiple broken pieces of furniture and 2 employees got in a verbal altercation during the move. Stay away from this business!!

Avoid This Company…read more I'll start with the only positive: Ivana was wonderful. The initial consultation with her was professional, clear, and gave me confidence I was dealing with a competent company. Unfortunately, it was all downhill from there. Brooks Moving and Hauling turned out to be an absolute disaster. It was painfully obvious they intentionally moved at a snail's pace to inflate the hourly bill. The so-called "foreman," Ronny, spent most of the job on his phone. Zero leadership, zero urgency, and he wouldn't let the other two movers do anything without his approval, which meant three people standing around while time (and money) burned. We specifically requested that beds be dismantled and reassembled. Despite that, I had to argue with the dispatcher just to get the bed frames put back together. After the move, I had to follow up to address these issues, and Nikita said she would get back to me--but never did. No accountability, no resolution, just silence. Only after emailing and her calling her back did I suddenly pop back into her memory. Nice! They claimed it was "reasonable" that it took 7.5 hours for three men to move only large items (beds, couches, tables, etc.). For context: our previous move took 6 hours and included every single item, from the 17th floor to the 2nd floor. This move was just large items from the 2nd floor to the ground floor. The comparison speaks for itself. To make it even worse, Ronny destroyed our bed frame during reassembly. He rushed the job, didn't even screw the pieces in properly, and left me with a bag of unused hardware. The bed is damaged and unstable--see the photos attached for proof. Aside from Ivana, this company was unprofessional, inefficient, and dismissive when problems were raised. Be warned--this is a pathetic excuse for a moving company, and I strongly recommend taking your business elsewhere.

We had two units at this location. In October of 2025 they redid the roofing with no notice and…read moredestroyed both of our units. They have done NOTHING to help us in any way. They told us to file an insurance claim with Orange Door. They took 6 months and then denied the claims, which is illegal in the state of Florida. We have spent countless hours emailing, calling and responding to requests for evidence. We have dozens of photos and videos that were sent in. We are at the point where we have to meet with lawyers and contact the news to warn others as it is clear that have no intentions on doing the right thing. Never rent here. Ever.

We had an issue with our storage unit and Tiffany the district manager in Jupiter helped us resolve…read moreour issue and was very helpful and very nice! She was amazing!

Here's an important update on my last review. During a big move like ours, issues came out like…read morelost pieces or damage to a drawer. We called Nick the business owner and he sent William to repair and restore the damaged furniture. His service after the move is awesome, you can tell that customer satisfaction is very important to him, very rare nowadays. Impressive!!

What an amazing experience ! Nick owner of DP coordinated a fantastic move. Imagine TWO 26 foot…read moretrucks of precious delicate furniture, antiques, crystal & china arriving in perfect condition ! The crew Joshua, Jonathan, Jaxson & DJ treated everything as though they were moving cartons of eggs. They were so polite kind & considerate. We worked together for two full days. Their attitude was always positive. I was SUPER nervous that something precious to me would get damaged in such a move. Everything arrived in perfect condition. The pricing although not the least expensive of the (4) movers we interviewed, was reasonable & fair. Nick, thank you for sending us such a wonderful moving team ! So refreshing to find people who still take pride in their work & keep their word. DP moving & storage deserves 10 stars ! We would use you again & recommend you to everyone !

I recently had my new BMW XM ceramic coated, PPF wrapped and graphics at K2 Motorcars. Tim and his…read morestaff did just amazing job. I would highly recommend them from the storage of your vehicle and protecting your car from the elements.

When I purchased a new Porsche I knew I needed to protect the paint and K2 came highly recommended…read moreto me. Tim and his team did an excellent job applying PPF and ceramic coating; the car looks amazing! This place is immaculate and I'll never take my cars anywhere else!

This is by far the best storage facility I have rented. It is clean and climate controlled. The…read morestaff are friendly and helpful. The price was fair. You are also able to rent U-Haul trucks which is very convenient.

Convenient! Clean! Safe! Great Customer Service!! We searched many local storage unit companies and…read morethis one is the best! Right off Indiantown Road in Jupiter. Check it out if you are looking to rent a storage space!