Upon entering, the Decor of the cabin is very impressive. The train decor was a big selling point on us renting this cabin over others.
But a few things made it not as much fun. For one, the biggest issue, that made me dock one whole star... upon arrival, the locks on the back door that goes from the Master bedroom to the hot tub area were broken so that they didn't completely lock. The break is at the top of the door frame, where the upper locks 'should' lock... but the wood is broken in such a way that they can still be pushed open even when they are supposed to be locked. The deadbolts near the handles do not prevent this from happening. So it isn't secure. A determined child could push these doors open and get to the hot tub area. This could be a safety issue, if a child got out unattended. And a safety issue in that outsiders could probably just as easily enter at this point. So don't keep any valuables in here when not here.
Next the Master bedroom... must be Mama Bear's bed because it was just WAY too soft. I felt like I was sinking into it... that is considering if one could even climb onto it for being so tall off the ground. I am only 5'4", and my husband 5'7". It was a challenge. If you are gonna have a bed that high, there should at least be a step stool. But getting back to the soft bed... I don't recommend it for anyone with back problems or other Orthapedic issues. It doesn't provide enough support. I'm not saying have a hard bed, but it should have some support. It was hard climbing out of bed as well.
Next, the bathroom. The toilet is not bolted down tightly to the floor and it rocks when you sit down and stand up.
Smaller issues. The second bedroom... there needs to be a curtain or something to block outside light at night. The lights outside made it hard for the kids to go to sleep, even though that door window is translucent. And the lights... there is like a gazillion switches in this place for lights, and many of them were hard to figure out what worked where. It would be nice if they were somehow labeled, so one can figure out which switch they need for which light. Another issue: The VRBO description said there was an Ice maker, and there isn't. Unless you consider an ice cube tray to be an ice maker? I don't. The description also said coin laundry, but there is no laundry located on the premises. So the description should be changed to say no laundry on the premises. Part of us choosing this site was because it gave the impression that there were laundry machines on site.
The living room sofas (if you could call them that) were not comfortable for relaxing after a fun filled day in the Smokies. The hot tub was nice, but the bench outside needs some smoothing down. It has all these little warped areas. One last thing. There wasn't enough TP or garbage bags to last a family of 4 for a whole week.
As cute as this place is, I probably would not stay here again unless the issues were resolved. Just spending too much money for these issues to be present. Next time I will go for the better deal over the razzlecdazzle. Too bad, because this place has such potential. read more