Saturday, June 8 6:00 PM. We were a party of 10 celebrating a friends 59th birthday. We had a slight wait as they needed to clean the area, no worries. Our first indication that things might not go well was how filthy and sticky the floor was. Our shoes LITERALLY stuck to the floor! You could hear the suction sound as we walked and you could see the stickiness in the sunlight. (I swear they said they were cleaning up the area before we were able to sit down.) All was going ok (we thought) after we sat down. Our drinks were a bit slow to get to us, no worries, but...I was given the first of two wrong drinks. Others drinks arrived late or had to be requested again. Must be really busy, right? Wrong! When it came time to order food, all seemed to be going ok. Several salads were ordered, a bowl of stew and a bowl of chili and our main meals. After awhile two of the salads arrive. Then someone's full dinner was presented right as she began to eat her salad. ??? She was also sharing a meal and it took quite some time to get the extra plate. Then the stew arrived. But still no chili. More dinners arrive, but one salad is missing as well as the chili. Requests were made for both. The salad showed up (the meal was already on the table) as well as two of the smallest plates to eat the Bone Fire they ordered. Why???? The chili showed up but was in a cup. Cup? Bowl?? I suppose the two words sound alike. (Ha!) That went back so a bowl could be brought out. When that finally arrived the server stated "It was marked as a to-go order". Um, ok, but why did it come out as a cup first then??? No need to lie! Next several people ordered more drinks...and I did not. I DID NOT ORDER ANOTHER DRINK. I'm clear, right? Except I got another sangria THAT I DID NOT ORDER. WTF? Two drinks I never ordered given to me. Meanwhile several who ordered water never got them. Now on to the food. I will only speak for myself and my husband even though I know things were wrong with several other meals. The hubs: He ordered the chicken and with it, two orders of the baked beans. Now he already had his chili messed up so how on earth could it get worse? Well.....he was given his chicken with two baked potatoes. Potatoes...beans...maybe in another language they sound the same? Took some more time for him to get the beans. His chili? Well it arrived but was by far was a joke to call brisket chili. He likened it to canned Hormel with a few pieces of beef on top. His chicken was ok, moist but not really that flavorful. Mine is next. I ordered the 6 oz sirloin with a baked potato and broccoli. I ordered the steak medium rare. Did I get a medium rare steak??? No, of course not. But by now I have just given up. My steak was only partly consumed as it was like a piece of shoe leather. Even BBQ sauce couldn't help. Our waitress, when she showed up to the table, appeared to be upset, perhaps in tears. I'm not sure what her issues were but...she should of stayed home. She was not in a good mood which totally set a bad tone to what was supposed to be a great night celebrating. Now comes the bill. It was presented and I noticed we were charged for one of the two drinks I never ordered. The hubs said "don't worry about it, let's not make a scene since it so and so's birthday and she chose the restaurant." So I let it go. No where on this was the gratuity. Imagine my surprise when my card was run and the receipt given to me to sign...there was the added gratuity!!! I wanted to remove it but....we did not need to make the birthday girl feel even worse for everything that went wrong. So...we paid almost $100 for a crappy meal, with terrible service but could not say much of anything as we did not want to hurt our friends feelings. By the amount of poor reviews for this place, I guarantee we will not be back...and will make sure others know how bad the service and the food were. If it remains open that long. read more