This was my second time visiting this location, and I did notice some improvements compared to my first experience. Right away, I appreciated that the music was set at a reasonable level and had a calm vibe, which made it easy to relax and even hear myself think. The ordering process at the register was also much smoother this time. It was quicker, easier to understand, and I felt like my order was actually heard. Unfortunately, the biggest drawback of my visit was the wait time. It took nearly 30 minutes for my food to come out, even though my order was just two sets of wings and fries. Meanwhile, the two friends I came with received their food much sooner, and I noticed multiple DoorDash orders being completed and handed out before in-store customers were served. When the food finally did arrive, it was hot and the flavor was decent--overall, I'd give it about a 6/10. The wings had good seasoning, but nothing that really stood out as exceptional. In short, while I've seen some improvements in both the staff and the food quality since my last visit, this still isn't a place I'd come to regularly. It's not ideal for a quick, easy meal, but if you don't mind waiting 30+ minutes for wings that are just "okay," it might be worth the stop. read more

On 11/16/25, at about 12:30 pm, we ordered, for the first time ever, from Wingstop on Conant. I ordered the Classic For Two, 20 wings w large fry and two sauces - for carry out. Due to the way, their website is set up. I was relatively forced to order online and pay ahead of time as I was unable to find their phone number on their website. I was unable to order two separate types of flavors so I just ordered them plain. My wife picked up the order, then had to turn around and go back, because they forgot our fries. When she got home, we reheated our food briefly, then got our plates and had dinner. The wings were VERY small and with only average flavor. I was really surprised at how small and how little meat the wings had. Now I know why they consider 10 wings a serving for one. The sauces were both ranch, (my wife's choice), which she said was fine. The seasoned fries were good. We also used condiments from home. Overall, this was a disappointing and underwhelming experience. We will not be going back. read more

Very poor customer service, lady upfront was super rude! They were busy but only 2 people were working everyone else was just staring and talking to each other! Will Never come back simply due to this girls attitude (it's girl with the Laker sweatshirt) read more

Wingstop - No one is working except 2 people with 7 people back there! - Chicken Wings Near Me - Maumee, Ohio

25 minute wait for 6 lousy wings!!! First time and LAST time coming to wingstop! Horrible service and food read more

Wingstop - Table - Chicken Wings Near Me - Maumee, Ohio

This is the first time I ordered from Wingstop. The food was great. I ordered delivery, when it arrived, it was hot and fresh. Food tasted great, fries were still hot a crisp. This is definitely a keeper. read more

Service is going down hill! Literally waited an entire hour for my food. Placed an order online at 4:40pm, did not get all of my food so I had to drive back up to place to get the rest. Called ahead and told them I was coming and still did not get my food until 5:40! Mind you several consumers came and left while I'm still waiting. Finally got fed up and turned up to let them know it's no reason why I have to wait even longer for something I ordered an hour ago! It was at this moment they finally gave me whatever was made when that should've been the case the moment I said I was back! Central is no better they mess up and forget countless meals as well. read more

No gloves hair just everywhere extremely disappointing. They don't even answer their phones this place is filthy read more

Wingstop - No hairnet no gloves never picks up the phone - Chicken Wings Near Me - Maumee, Ohio

I just want to start off, Wingstop is delicious and I order food from there often. However, I ordered from there two days ago. I ate my food and it was just fine. But yesterday, my stomach was feeling terrible and I felt nauseous, so I had to stay in bed. Later on that night, I threw up a ton in my toilet, only to find out that both me and my sister had food poisoning from their wings. read more

I have visited this store before and had no complaints. After my last visit, ordered online items were left out of the bag (the bleu cheese dips) 20 boneless chicken wings now became 18, 10 pieces of corn now became 9. I have heard of shrinkflation to maintain profitability but shorting prepaid orders does not seem to make good business sense. After getting home with the order and noticing the missing items it was too late to go back. I called the next day to talk to a manager and asked if his employees could count and was told that he was ending my call and hung up. If this is how Wingstop wants to conduct business they just lost mine. read more

Everything was great. Great restaurant, great people great food. I will definitely be back for sure

I have been here a couple of times the wings were good and the price wasn't too bad. I called in my order and it was ready when it was supposed to be. The staff was friendly and fast. I'll be going back again. read more

Slow, unprofessional and unorganized. Spent $100 on wings and they want to charge for ranch. My last visit....

Called to place an order - was told "we're not accepting phone orders." Went in to a crowded restaurant full of people waiting on wings and people waiting to order. Left with several other customers after waiting to order and never being addressed by staff. Shame - WingStop is usually great but this is the 4th time we've tried/failed to get food here. It's always something... read more

The food was too spicy, it hurt my mouth. I do not recommend eating here unless your mouth can handle being burnt. I cried and threw up from this horrible food. read more

Wings came out super dry and over seasoned with salt to the point I couldn't eat the wings. Fries were were as cold as if they came out of the fridge, they were basically grey, and had no seasoning. And the service was very very slow. read more

Ordered from here 11/12/21. Waited for almost an hour for food, the staff is extremely immature and should be supervised by a real adult. I witnessed the girl at the register talking about a man who was calling in to order over the phone. She continuously called him "retarded" "slow" and "stupid" to THE MANAGER who did absolutely nothing about her behavior. They were making fun of the man because he couldn't identify what type of credit card he had. After waiting for awhile I stood up and reminded them I was still waiting and suddenly my order was ready. I left, went home and attempted to eat just to find a bright yellow/green hair in my wings. We called the store to notify them and they told us we would have to bring the food back with the hair in it. We have no problem doing that so we will be doing that this morning. The manager spoke to my husband in a manner that no manager should ever speak to anyone. I hope the general manager or owner gets involved in this store before I call the health department. No one was wearing hair nets or gloves while touching food. Stay away from this location! They're terrible!!! I attached the picture of the hair, I laid it on a black surface so everyone could see the color of it. The manager has neon colored hair. Naturally after finding this hair in one box of wings we couldn't stomach eating anything else we purchased. read more

Wingstop - a close up of a black fabric - Chicken Wings Near Me - Maumee, Ohio

the lady who was taking my order was telling us she was a week untrained and looked back at the staff that was laughing and it took 10 minutes to place a small one person order. food took 15 minutes for a small combo read more

Lame. Wings were ridiculously small. See attached photo. I would have given two stars but the cashier actually wanted to charge me for a water cup. Then reluctantly gave it to me. They should only charge a quarter for these since that's how big they are! read more

Wingstop - Small wings - Chicken Wings Near Me - Maumee, Ohio

Placed online order that said would take 16-21 minutes. Sent my daughter to pick it up. Called after 55 minutes and the first thing the girl that answered the phone was asked was if I would place an online order. When should put the manager on she said they were having problems with online ordering! read more

service is horrible...ordered just under $60 worth of food....they delivered only half the order...called immediately about the other half of order...lady on phone is rude as hell...gets manager...manager offers to remake...I'm waiting for second delivery it doesn't come...I call back and rude lady answers again saying they don't deliver even though they delivered my first order...so manager gets on phone and offers drinks for inconvenience...I send my son to get his food and THEY ARE RUDE TO MY KIDS. smh....never got drinks...used to eat there often...will never eat there again the nasty attitude isn't worth it! They should hire people who don't hate life and their job. read more

Food was way to salty and over cooked not pleased at all.

This could have easily been a complaint post if not the actions of the asst manager at this location, Liz. We ordered lunch delivery and the order got mixed up with someone else's order though no fault of Wingstop's. After going back and forth several times with the store and the delivery service, this asst manager stepped in and created a reorder that she personally delivered. That was above the call of duty in my eyes. That and the food was tremendous! I wish more places of this caliber had managers that were that service oriented! read more

Honestly the worst restaurant experience in my life. I used to order wingstop at least twice a week from this location because I work late nights and it's one of few restaurants that are open when I get off. A few nights ago I ordered ahead online so it was ready by the time I got there. I placed the order at 9:32 and was told it would be 16-21 minutes. I drive there (about 15 minutes) and let one of the workers know my name and that I'm there for a Togo order. I continued to wait and asked about my order again after waiting around for about 20 minutes in the lobby. I was told it would be another 10 minutes by who I believed to be the manager or supervisor or higher up. I asked again after an additional 15 minutes and found that my order had been sitting on the shelf the whole time I was there. I told 3 separate people and waited over an hour for some cold food and horrible customer service. One of the times I had asked about my order I had to wait over 5 minutes before someone acknowledged me. Some made eye contact but didn't do anything. I even added a tip hoping it would give them some motivation to make my order. Very disappointed in my experience and won't be going to this location again. I even created an account on here just so I could leave a review of how disappointed I was. read more

why is this guy here touching everything with no gloves on looking at his phone and rubbing his face then packing up all the food

i placed a mobile order and was notified that my order was ready, proceeded to wait another 30 minutes or so to actually be ready

Wings are good but the workers have the WORST attitude and I will never go there again. Not unless they fire the people answering the phones. I asked her questions about the flavors and tried adding more but she told her coworker (while still on the phone) "this order is all over the place" and was lying when I asked her if there were any special combination deals. She was so crazy rude. read more

They have the best wings I have ever had! Every Monday and Tuesday is 60 cent boneless wing night. They have earned money from my wallet!

This review is entirely for the employee who was written up today - he was awesome. The rest of the staff was not - including Kelsey who wrote up the employee. Sure, I don't know the whole story, but this is what the customer experience was like today. (I've been here every week for the last 5 weeks and today was the first negative experience) I walk in, one employee ignores me, another walks from the back, tells me my order is five minutes behind. Ok, I ask for my cups to get my drink ready. Of course I notice 2 employees off on break, at separate tables so there's only 2 open, and the two that are open are disgusting. There is a problem with the CO2 or the syrup- I ask the only employee at the front if he can check on it. After he gets on that I had to approach him again to all for the tables to be cleaned. Then he gets asked by another customer to restock the paper towels. Part way through this Kelsey finished writing up the employee that was helping everyone. She asks a customer "have you been helped?" - "oh, yes, I ha-" the woman doesn't even finish her sentence before Kelsey yells out to no one "the printer is out of paper!" .... she realizes and apologizes for ignoring/cutting off the customer but instead of hanging around she quickly buddies herself with something else. Ok, 3rd customer waiting in the doorway hasn't been helped yet, but sure keep ignoring her. We get our food, sit at the table the one good employee cleaned for us and then Kelsey chooses this as the right time to discuss disciplinary action for the one employee that was helpful today. (More customers come in, the drink station is out of lids, one employee is still on break - yeah, great time to do this.) I eavesdropped and have to say the argument from the employee was beyond compelling. He said he missed whatever it was he was supposed to do because he was running around and helping customers. He thinks customers come first. If it's between thing 1 and helping the customer, he's going to pick the customer. Not only was this a defense - I saw it in practice. After our dinner, I asked to speak to Kelsey. I told her this gentleman was the only one who helped us. He cleaned tables, he restocked paper, he serviced the customer. Her other employees-herself included did not. She told me there were other issues, but thanked me for sharing my opinion. To the general manager - please please please hire more employees like the young man who was written up today. He actually cared about your customers. Employees who walk away from customers, ignore them, or choose inappropriate times to do admin work are not a good look. read more

If I could give zero stars I would. This place is disgusting and unorganized. We stopped in for some wings last night for dinner and as soon as you walk in your feet stick to the floor. That should have been the first red flag to leave. But we were exhausted from driving for hours. Ordering was fine but when I went to sit down the taste was so disgusting, I wanted to ask for a rag so I can clean it myself. While we waited for our food we got our drinks and the machine had no ice. Then I received the wrong order after waiting 40 minutes. So they took the food back and it sat there on another table. (Was still there when we left) Then we had to wait longer because the lady who's order we received was there for her order. After an one hr and 20 mins we get our food and it's not edible besides the carrots! The wings were drench in oil and no sauce. We all needed tuna that night and one threw up as soon as we left. I will have to take this trip again at some point and I will not stop here to eat. read more

My guilty pleasure. Coming here since they opened, there are occasionally minor problems (a forgotten ranch, slightly soggy breading), but most of the time quick tasty wings with decent sauce selections. Make sure you get the Parmesan seasoning on your fries. Felt compelled to review since the current rating has not represented my experience. If you're looking for the best wings ever- go somewhere other than Toledo. Otherwise this dog will hunt read more

Best Boneless wings in town.. Very clean and always friendly staff.. Great flavor with all the different sauces and the hand cut fries are amazing.. read more

We ordered food for a football game , two ten piece bone in wings , boneless and some thighs , one large ranch and a few small ones. When we got home there was no bone in wings at all and zero ranch. When we called to let them know they basically said we were lying, why would we go through all that trouble all we wanted was our food and to watch a game! They told us to come back and get the order and when we did they asked where the bag was, no one ever said to bring back the food for them to check it, my kids were eating their boneless wings at home! If they told us on the phone to bring it we would have. The lady on the phone was so rude she hung up on me, when I talked to the manager the next day she was unapologetic and said she would refund us and never did. read more

Every time I try to eat here/pickup food here it always goes wrong. They will say pick ups ready at 8:30 ect and when you get there you'll be lucky to pick it up near that time. The restaurant is also very dirty on the inside and never feels welcoming. read more

avoid avoid avoid! this place was absolutely disgusting and i literally got sick from eating the food here. the wings were undercooked and mushy, plus i has to wait over an hour to get my order. i generally like wingstop but this location is horrendous. read more

So at first I walked in and couldn't hear the guy at the counter. The messed up my order and the wings were basically generic crickets. BUT THEN I had one of their fries and I fell in love. I've never had better fries. Like they blow Arby's McDonald's and the Taco Bell fries out of the water. 10/10 will be back for the fries. read more

Wingstop - a basket of french fries with dipping sauce - Chicken Wings Near Me - Maumee, Ohio

Nothing special. Food is okay, the sauce didn't seem to have a lot of flavor. The service was good, although the price is not worth it.

Its Wing Stop! You cook one thing!! One would assume they would be really good at wings....WRONG!! Frickers does wings better. At Wing Stop the boneless wings are over breaded, cooked too long and tough. Traditional wings are scrawny at best. Sauces, you've got Open Pit or Frank's Hot Sauce. Overall, sucked, go somewhere else. read more

Great fresh wings. A little wait but worth. Next time I'll order ahead. Love the Louisiana rub. Got good kick to it. The left over re-heat well in my toaster oven. read more

It's weird. I really like Wingstop and want to give them more stars, but I can't. The wings (the real wings not the boneless) are awesome and I highly recommend the Louisiana Rub. But every time I go it takes forever. Even with an online order that took me 15 minutes to drive and pick up, I was still waiting in the restaurant for my food to be ready. It's like this every time I go. It would be easy to blame the workers, but they seemed to be hustling and have a good system going. I think the issue is the owner or manager is trying to run the place with too lean a staff. While I was there,, there was never less than two people waiting in line at the counter the worker trying to race back into the kitchen and bag outgoing orders and answer the phone every couple minutes. With as much volume as this location apparently does, there is no reason it should only have three people working. read more

This chain is popular with the college crowd. Unsure why. They are more expensive and smaller wings than any of the local chains. This is a brand new restaurant so it was not surprising the staff unable to compare the heat of their sauces to the sauces of other popular local wing restaurants. The peach habenaro was very hot when compared to Ralphies. They had very few mid range heat sauce choices so I had to opt for the BBQ and lemon chicken. The kitchen is open to view which is not in their favor as while they were preparing our order they dumped soapy water on the floor and started mopping the floor. The cashier completed a customer's transaction at the register, readjusted her ponytail inside her baseball cap, walked right past the hand washing sink, did not don gloves, and started preparing a to go order. The BBQ wings were slimy and did not have the crunch of fried wing. The BBQ sauce had a little bite. The lemon pepper was more crunchy but boring. Neither was breaded and they were very small. Fries were overcooked and very salty. The nice thing about their menu choices are with the combo, you are able to pick 2 wing sauces and a dipping sauce, and a side. I found their honey mustard dipping sauce to be delicious and wished it was an option for a wing sauce. Celery or any side can be substituted for french fries in the combo. Extra celery can be purchased for .99 cents which is as is should be everywhere else. Overall. we will not go back and will continue to wait to be seated at Frickers. read more

Wingstop - Wingstop Maumee - Chicken Wings Near Me - Maumee, Ohio