The service was excellent and the food was delicious . I would highly recommend everyone to try this place out! Plus the burger was humongous it's was enough to feed two people. read more

Smokey Bones Lansing - Barbeque Near Me - Lansing, Michigan

Y'all suck at everything the salmon does not taste right the cheesy broccoli wasn't even cheesy. We didn't get one plate of our food. Didn't give us the right drink. Just everything sucks and y'all need to just close down And the the chicken taste like how must smells. read more

If I could give this place zero stars I would. The first time I came here, I got sick and puked in the parking lot. This was about a year ago. Well fast forward to tonight and I decided to give them another try (because I'm a glutton for punishment apparently.) While I didn't toss my cookies in the parking lot, I did have to contend with slow service, burnt food, and a manager who really didn't care but to take our stuff off the bill. My hamburger was so burnt, it was falling apart on my plate. My friends Hamburger was also burnt, but his onion rings were raw. Also, the guy in the kitchen that has the Santa beard does not wear a hairnet over his beard. Stay woke. Go over to pancheros. At least their food isn't burnt and tastes better. read more

When we arrived and asked for a table for 7, the two wait staff took 10 minutes to decide where to sit us in an empty restaurant. Absolutely the worst service. Waiter was argumentative when we questioned where our food was after a 40 minute wait. The steak was cold and cooked to shoe leather . All other meals were room temp and cold. No apology from the waiter, no management on site. read more

Been here a few times when I lived in the area, the food was always good. Tons of options on the menu. Great drink selection, too. The last time I was here, about a month ago, I was with a group and two of us got the wrong meals. They were able to fix one (apparently just grabbed the wrong meal), but mine was something no one at my table had ordered. We had plans after so I just ate whatever it was (still a burger, but NOT the one I had ordered). It was good, just not my preferred choice. The waiter didn't seem to understand and we still got charged for it with no fix... thought that was odd. Again, we had plans after and didn't throw a fit, especially because our previous experiences went fine. Side note: The BBQ sauce variety at each table is a fun touch, everyone I go here with enjoys them. read more

First time here ,visited because of special chicken& ribs and two sides for 15 $ yeah but when I picked up food filled out tip for 2$ as I phoned in and picked up order get home and get text they changed tip to 6$ oh well maybe transcribing error but meat was overcooked and dry ,tasted as if meat had been cooked,cooled and reheated.later on last night I experienced heartburn and upset stomach for a few hours . I seriously doubt I will ever eat here again ,changing tip amount was first strike but bad food is definitely a game changer for me . read more

Over salted, flavorless food. The only thing to make up for it is the extra sauce they give you at the table to cover the terrible flavor. The only plus is the building looked nice from the outside. read more

Stopped in while shopping at the mall and was disappointed with the food quality. From the outside it looked like it would be a great dining experience but the service was slow, the food just ok and the price too expensive. We ordered some of their specialty burgers - mine was undercooked and my husband wasn't crazy about his burger either. Servier was friendly but food is the real reason we go out. Next time PF Changs! ( it is next door) read more

Great baby back ribs that fall off the bone they are so tender and delicious! I love the dry rub they offer and the Cornbread topped off my meal it was so tasty! Smokey Bones Bar and Fire Grill surely knows how to impress a woman with friendly service and a delightful, home-style meal you cannot find anywhere else! read more

I had visited for a special dinner the night before and forgot to use a $10 coupon I received in the mail. I returned the day after to see if it would possible to get the discount from the night before. In the back of my mind, I knew it would not happen but still wanted to try. When I asked to speak with the Manager of the store, he came out and was extremely rude. He did not introduce himself, did not shake my hands and the first things that came out of his mouth was, "What do you want?" Maybe he was not having a good day or was extremely busy. I decided to let it go and proceeded to tell him my situation. All he said was, "I don't do that, but use it next time you come" and walked away I was extremely disheartened by his remarks and how he treated me. First off it was only $10 dollars, and I walked in there knowing that it might be too late to ask. He could have been a lot friendlier, and even pretended to try to do something and in the end told me that it was not possible or he couldn't find the receipt or some excuse and I would have been fine with that. He just rude and his last remark, "..use it next time you come"? Are you kidding? Does he really think I would ever come back after how he treated me? I was extremely upset and will not be coming back to this restaurant. I have spoken to other managers of different chain stores, and was never treated in such disrespect and rudeness. I hope whom ever reads this complaint in HR realizes that Smokey Bones in Lansing has lost a customer, not because of bad food or dissatisfaction with the service of the servers but because of the rudeness and the lack of respect shown to me by the MANAGER of the store who should be the example to all employees of the store. The lack of effort, the lack of interest he showed to my problem (customer) really showed me what kind of business he was running in that establishment. This is not about the silly $10 I did not get back but rather about his lack of respect he showed a customer read more

So Smokey Bones has probably the 2nd best chain restaurant pulled pork next to Bubba Gump's. The bad thing about theirs is that it comes kinda plain. The good thing is that they have like 6 different kinds of barbecue sauce at every table for you to lather your pulled pork (or whatever else you may have ordered) up with. Go here if you like corn bread, barbeque and lathering things up. read more

Ordered 1/3 baby back ribs, veg, fries on a quiet night. Ribs & veg were room temp, fries arrived toward end of meal. Wanted to like this place but everything was average and ill timed. Probably just an off night but just wasn't happy. Server apologized but still not a great meal. read more

This is the second time we have ever been to a Smokey Bones. Our first visit was quite enjoyable so when my husband had a craving for ribs, we came here to satisfy him. I decided I wanted to eat somewhat healthier so I opted for the cold turkey cob salad. I ordered it without the blue cheese dressing and used balsamic vinaigrette only. The way this salad comes originally is tossed in the balsamic with blue cheese dressing on top, which seems to be too much to me. Anyways, the salad was quite good. With all of the protein in it, it satisfied my craving for a good salad. Husband had the ribs (of course) done 2 ways; one set with dry rub the other with BBQ sauce. This is a lot of meat. Luckily it was all very good so he didn't even eat much of his vegetable sides. I am a big fan of their one BBQ sauce that comes in the red squeeze bottle, perfect amount of spice with not too much sweetness. I'm not a big fan of sweet BBQ sauce. I would probably buy it if I could. So for around $37 we got a big plate of ribs, tasty salad, and a giant beer. Not bad. We will be back. read more

Very Yummy!!! plus my waiter was super pleasent . :)

Food was good, service was good. Manager was a @&$#%. The music was so loud I couldn't hear the person I was with. So I went to find her. When I ask her to turn down the music she just look at me. Didn't speak, so okay or anything. And she didn't turn it down. I ask the waiter, he said she mood a lot of the time. Don't go if you want to be able to hear the person your with. read more

Tried this place again. $4.50 Sauza margarita was spot-on, well-made. Server was friendly and efficient. They turned up the music when we sat down, but it was too loud and speakers were whacked out. We asked if they could turn it down, but the server said the manager said it was already at the lowest level (which I found hard to believe since they just turned up when we sat down!). To the server's credit, she did offer to seat us elsewhere. Food was better than then first time I stopped here. read more

This was the second time I have been to Smokey Bones, it will be the last. The first time the waiter reached across my plate which I wasn't finished with, to remove a drink of Merlot my brother was drinking. He just got the drink. Bad service. The second time was because I heard the service and food changed. It didn't. 7 people at our table 5 were out of their drinks before the appetizers arrived. The salads we're terrible and the 6 oz steak was a little bigger than a silver dollar. I had 6 oz steaks bigger than this and the food was cold. The water was cold in the restroom to wash your hands as well. For the prices, lack of service and one waiter running from one end of the restaurant to the other with 10 working that I counted. No excuses. They really need to up their service game for such a great location. read more

Ok brisket got 2 pieces of meat and one large slab of white fat, after waiting an hour for food. Chicken wings small and very dry. Server was friendly and very accommodating. Would not choose to go here in the future with all the other good bbq places in town. read more

I have been to Smokey Bones about 10 times and unlike some other reviewers, I am not well versed in BBQ so I cannot compare this to other BBQ places. I am reviewing them based on consistency and service. I have recieved wonderful customer service each and every time I have visited no matter how busy and the food always comes out the same. I usually just get the shaved turkey platter and I love it. Everyone I have brought there likes it too. read more

I took the previous reviews with a grain of salt as they were all pretty old but knowing knowing Smokey Bones is a franchise, I got pretty much what I expected. Here are a few thoughts. 1. The one thing I found consistent across time (from previous reviews) is management does not manage space/seating very well. There are booths and high top tables all around the bar but are controlled by the hostess. We were told there would be an hour wait but there were at least six tables open in the bar area. I think, because they were separated from the hostess station, the visibility and control was lost. We were able to elbow our way to the bar so all was good with us. 2. The very crowded bar had two bartenders, and neither were very fast. This was a bit painful, but we persevered. 3. We finally got seated (yep, in a booth right behind us - crazy), and out waitress was fantastic. She was attentive and engaging, so Kudos. She kept our drinks replenished as requested and got our food to us in a very timely fashion. This was different than at least one of the reviews. 4. Our food was very good. I am a BBQ aficionado and I found their dry rubbed baby-back ribs hot, very tasty, tender, and just spicy enough. The full rack was exactly that - a FULL rack. If you like ribs and have an appetite, it is the right way to go (I love to eat and can do it well, so you can trust me on the quantity). 5. We had two appetizers, kettle chips and corn bread. The kettle chips were mushy, undercooked and unflavored slips of potatoes. The cornbread was thick, moist, warm and came with mouthwatering pecan butter. Guess which one was the better appetizer (and I am a potato man from way back). 6. They had a pretty good selection of draft beers, but were very expensive. I would recommend this place over most of the franchises like Applebees, Fridays, Round Round, etc. read more

Ribs were simply not good - the meat dry and the sauces watery and not anything special. The pulled pork sandwich was likewise dry. You also expect a ribs place to have some good local brews, but Michigan ales were sorely lacking. The sayings plastered all around the restaurant were chauvinistic. The waiter was a smart ass. Rarely do I give a 1-star, but this gets it on all 3 counts - food, ambiance, and service. read more

On a Friday night at 7:30 pm the place was pretty quiet. Was flying solo so I sat at the bar. Bartender was quick to get the drink order but then seem focused on being social and not on the customers. Ordered the build your own platter or whatever its called. St. Louis ribs, smoked wings and smoked sliced chicken. Ribs and chicken were totally cold, you could tell they had been quickly reheated. Wings were tasty but quite salty. My sides of bbq beans and corn were the highlight. 10 years ago I would have raved about this place, but it has really gone downhill. If they only put as much effort into the food and service as they did the recent remodel. I wont be back. read more

Not a bad place to grab a quick bite. Called in my order and it was ready as stated. Customer service good. Food hot and as requested. Had BBQ burger which was good but not great. I heeded the warning and stayed away from the fish & chips which I would have preferred. Convenient location. Plenty of parking. Open until 2am which is good for late nighters. read more

Ater a long day on the road, saw a sign for Smokey Bones, stopped in and to my surprise the all you can eat tacos were just like my moms! And that bartender Kelley is one of a kind! The GM also was visiting with all guests, you don't always see that. I'll definitely be making this stop again. read more

Had never heard of it before. Though it seems to be a chain. Good food. Great ribs and pulled pork.

Fantastic bbq.. I haven't the foggiest idea why they call Killian's 'Bone's Brew', but it's always cold so whatever.. I've been here in multiple occasions. The smoked wings are a must try. Anything bbq is amazing and I quite like the mustard bbq sauce.. read more

This place used to be scrumptious with the aroma of fire roasted ribs, our last visit at the beginning of June was poor customer service. We were three friends out for the day choosing to bypass the fish market, to have ribs. When we received our orders, one friend had a food particle or debris on her drink glass, another had a nasty fork, as well as other food significant food discrepancies. These complaints were refund worthy. A third of a rack of ribs were small and mediocre and the manager was notified and blew off our experience and said she thanked us for bringing it to her attention and basically have a nice day!! Never again at this Smokey Bones. Northerner's serve their custom ers slop and take no pride in their cooking. read more

Brisket sandwich- fatty, salty, skimping on the beef. Pulled pork was good. Liked the coleslaw and baked beans. Many beers on tap. read more

Smokey Bones Lansing - Sauces ...."red, yellow, green,blue" said waiter. Not impressed. - Barbeque Near Me - Lansing, Michigan

Meh. Slow service and mediocre food. Brisket sandwich was rubbery and the fried green tomatoes were good but way over priced for the two tiny ones that you get. read more

Food was great, but the service! It took 40 minutes to get just a drink, and 2 HOURS to get my meal! And yes, the place was only halfway full the whole time.. I recommend you eat somewhere else unless you have nothing else to do with your life. read more

Fantastic BBQ restaurant all-around. I spent some time in the South and I would put Smokey Bones up against any of my favorites down South. Great atmosphere and great service. These guys have always gone above and beyond expectations I've never had a poor meal at SB.....and I keep trying! read more

This place is great for mostly a late night drink since they close at 2AM. The food is decent, nothing really special. The ribs, steak and pulled pork were fine, not amazing by any means. I find Smokey Bones to be a better burger place than anything else ironically. The other menu items just seem sub par to some of the other BBQ Smoke Houses in the area. read more

Smokey Bones is my FAVORITE place for wings. I eat a LOT of wings. I've had them almost everywhere I've been that sells them and this is the place. If you like buffalo wings, look no farther. I've never had wings that were this wonderful. Fantastic sauce. Not super greasy or over breaded or fried, but the skin isn't soggy either. Big pieces, not like some places that seem to have miniature chickens or something. Also, the prices are fantastic. Particularly if you sign up to get their coupons via e-mail. There have also been raves about it because they have $3 house chardonnay. I'm not a wine drinker but I particularly enjoy the company of an avid chardonnay drinker, and I therefore know that $3 a glass is practically a steal at a restaurant. All around - fantastic. Highly recommend. read more

Just don't! Go to Claddaghs instead. The food was very expensive and nothing special.

First and last visit. Waitress was rude, swore while asking for my id, kept directing us to us the new computer system on the table instead of waiting on us and rushed us. Hostess ignored us and waitstaff was standing at the entrance talking when we tried to leave. Seemed irrated that they had to move for us. My meal was awful. Received a small amount of old, cold fries. Even with a $10 off a $20 purchase it was still too expensive. The place was empty and the waitress complained about how "swamped" they were. read more

Looking for late night food this is not the place! We wanted 15 min to be seated. Late night menu sux! No beef? Wtf....bartender is the best server in the place... read more

I had a great time here today. Morgan was the server and she really did a good job. Made sure we had what we needed at all times. The food was a lot better than I thought it would be as well. I'll definitely go back again! read more

This is kind of a BBQ version of an Applebee's. The service was decent, the food mediocre, and pricey for what you get.

It all starts with whom ever is serving you and in the "customer service" business there are some people not cut out for it. That being said, our waiter should look for something he is happy about doing.....My friend and I looked over the menu and asked about a "variation" of one of the items...The response was, "you get what you see" in a sarcastic tone. So we ordered our food and an appetizer. The onion rings came out fast and were not that bad, they were crispy and not over cooked. We waited over a half an hour for the other food to come and the place was not busy at all. My friends chicken tacos were sub-pare with cold chicken. The sauce (guacamole?) that came with it was old and tasted funky. We had no time to re-order as we had a 2:00 meeting 15 mins away. (we came in just before 1:00) So that was not an option. My pulled pork was ok however greasy (as I read in another review) and no real smoked flavor like a slow roasted pork butt should taste like. The sliced chicken I ordered as an extra meat was dry and not that warm, fries were limp...Don't you hate limp fries!? I do not know why it came so late as it should have take 5-7 minutes for the prep of our meals and like I said they were not busy at all. Joshua (our waiter) you really need to find something in life you like to do, I (we) do not think customer service is where it's at for you. Both my friend, and I travel every week for work and have been doing it for a long time....when in town we will not be back here. In all fairness we did not bring the issues up as we were cramped for time because of the long time to get our meals....my friend did say to our waiter that we were in a hurry after waiting 20 minutes with no food. read more

the food is good! the service aspect of this place is definitely the draw back!! stopped in for lunch today and the service was pretty much a let down.. went thirsty, took forever read more