The food was rather unhealthy, at least in vibe and taste, but the employees are wonderful and I…read morelove the smell of the place.

First time we went to this restaurant and we will never go back! There was a roach on the wall that…read morefell on our table then fell on the booth seat I was in. I said something to the waitress who said she'd tell the manager. We moved tables and stayed because the people we were with wanted to eat. Had it just been my husband and I we would have left! The food was flavorless and they had to add a bunch of sauce ti it. I was grossed out by the roach and didn't even eat. I went up to the counter to ask for a sauce for my husband and pickles w/o roaches please and the manger goes "it was only one And it's not like it was the bad kind anyway!" I said ummm excuse me, IT definitely is a big deal when there are roaches around my food and if there's one there is definitely more! He never even apologized, he just had an attitude and acted like it was not a big deal. I spent almost $60 on wasted food!

The food service and the people are nice the food is good the service is great I would recommend…read morecooking yo eat here

Great food and beyond great service by Elijah. He's a member of the family that owns the place, he…read moreloves food and helping people. I'd have given 5 stars but the chicken wasn't ready by 2pm as it was supposed to have been. It's not a fancy place but they make up for it with food and service. The portions were enough for 3 days depending on your appetite. The taste of the food was awesome and I love their sauces. I look forward to going back again and trying some other items. P. S. The funnel cakes fries are perfection and so much easier to eat than traditional funnel cake yummmmmm.

We've only been once a couple of years ago because we couldn't ever find it again…read more Small operation, only take out but they have a couple of picnic tables. Ribs are fantastic!!! Only open Thur, Fri and Sat. Around 10-6 Looking forward to getting down on a Saturday because we live in Douglasville.

The customer service could be better but the food was great. Called over the phone to place an…read moreorder, was asked for my cc information I provided it but was told oh I put in the wrong number honey just come in tomorrow and pick it up because I got ppl at the window trying to buy lunch. I arrived at the pick up time and was told there was no pick up Order ticket then the lady says oh I remember that, I threw the ticket out give us a few minutes it will be ready.

The best fried okra I have had since my grandmother passed away. I would come here for that alone…read more Loved the grits too. Why am I talking about sides and not the main meat. Ohh the meat is good, real good. But this was the BEST okra I had in years.. I need to come back for some fish too. The rib tips were delicious. I respect your talents and appreciate your food. 5 stars

I have not been there in sometime...but their food has always been good and the most important…read morething was their customer service, was excellent!

TLDR: pretty good, especially for Atlanta area bbq. Great onion rings. Meat+pickle+bread+sauce=good…read morebite. We came here as a large group wanting to compare to places like heirloom bbq and (perhaps unfairly) places we've had in Texas. I shared with a group of 3 people and we ordered 1 pound of brisket, 1/2 a pound of turkey, and an app of onion rings. For the brisket, we asked specifically for the fattier side when we ordered, and honestly we were pleasantly surprised. Definitely better than fox bros, and as good as heirloom. Sadly there were still some dry parts so can't just give a 5. Seasoning was pretty good, and where it was lacking the 2 bbq sauces made up for it. One was vinegar based and another was a molasses coffee sauce that I quite enjoyed. The turkey was not as juicy / tender as I've had at places in Texas, but it was still pretty good. I would recommend if you need a palate cleanser from the heavier red meats. The onion rings were surprisingly good! Shatteringly crispy and when you bite into the onion ring you don't just pull the whole onion out. One piece was overbattered but overall not too heavy. I wish they had a blue cheese dip though Our server was very nice and also filled our waters attentively. 20% tip is already included for larger parties. All in all, would come here again if I'm in the area, and they have some fantastic weekday lunch deals too.

I don't normally write reviews because I usually overlook minor issues. Mistakes happen, especially…read moreduring busy times. What matters most to me is how they're handled. A sincere apology and a willingness to make things right usually ends the conversation. Unfortunately, this experience deserves a "PLEASE BEWARE." When we arrived, we were greeted promptly, and the host seated us at a high-top table near the bar. We asked if we could move to another table, and he accommodated us without hesitation, which we appreciated. However, the new table had just been wiped down and was still soaking wet--so wet that our cloth napkins became damp from sitting on it. We had to ask someone to come dry the table before we could settle in. When it was time to order, we learned that several menu items were unavailable. Over a holiday weekend, that's understandable. What wasn't understandable was our server's response. Instead of simply apologizing, he became defensive, explaining that it was the Fourth of July, they had been busy, and one of the unavailable items was one of their staples. His tone came across as if we were inconveniencing him by asking a reasonable question. Sensing the interaction was heading in the wrong direction, I asked for his name and thanked him in an effort to ease the tension. When our food arrived, one of the side dishes was incorrect. We informed the food runner, who immediately apologized and brought the correct item. That's exactly how customer service should work--acknowledge the mistake, apologize, and fix it. No issue there. After we finished eating, our server cleared only one tray from the table, leaving the other. He then brought the check, but half of the receipt was wet. At that point, we just looked at each other. It was another example of poor attention to detail. Another employee walked by, and we asked if we paid at the register. She offered to take the payment herself, which we appreciated. By then, all we wanted to do was pay and leave. As she took the check & card for payment, she asked how everything was. We hesitated and simply said, "It was okay." She asked again and once again; We hesitated and simply said, "It was okay." She asked yet again and said that if there was a problem, she was the person to tell. Based on her tone and body language, however, it felt more confrontational than welcoming. The person paying explained our concerns: Several menu items were unavailable. One side dish came out incorrectly. The receipt was delivered soaking wet. Unfortunately, every concern was met with an excuse rather than an apology. For the unavailable menu items, we were told they had been busy and there were other things on the menu. For the incorrect side, the response was that the kitchen was busy and they could have just swapped it. For the wet receipt, we were told it could have gotten wet in the back or from the table, followed by, "Do you want us to print another one?" At no point did we receive a genuine, "I'm sorry." That's what made this experience so disappointing. Every issue by itself was minor. The problem wasn't the mistakes--it was the dismissive attitude and complete lack of accountability. Customer service isn't about never making mistakes; it's about how you respond when they happen. If you're going to encourage customers to share their concerns, be prepared to actually listen instead of becoming defensive. We could have quietly paid our bill and left. Instead, the interaction convinced me to write this review because the service felt dismissive, unapologetic, and unprofessional--especially if the person responding to our concerns was, in fact, the manager.

Service need improvement. Let me start off saying I love City Barbeque food. The problem I had at…read morethe newly open store # 10075 McDonough GA. location was this. The young man who were preparing your food had no gloves on and no hair net. When picking up your meats he did used tongs in one hand while holding and looking at his cell phone in the other hand. I don't understand why you need to look at your cell phone while preparing food. Can you at least wait until you finish your orders or go on break. Do you know how filthy your phones are. And the area where you get your condiments were also filthy with paper and sauce that had spilled all over the counter. Managers this is unaccepted I will not come to this store again. This was my first time visiting this location and it will be my last.

We ordered a dinner for five through drive thru windows. 2 meats;Smoked turkey, brisket, 2 pint…read moresize sides;Mac n cheese, green beans, five buns. $70.19. Good portion size of meats. Everything was delicious, except the brisket was dry and burned. I called the resturant. The manager on duty, Artis was very apologetic and allowed us to return it and replaced it. The brisket was freshly cooked and soon delicious. The best I've ever had actually. They also added some $5 coupons. Thank you Artis and the team there on Sunday 5/17/26. It's not my first time giving an excellent review. I recommend highly and will dine there again and again

We have eaten here for the last 10 yrs and I have never had a bad experience. The food is always…read moregood, the service is great and the beer is ice cold! I have always loved the way the building seems like a smokehouse and smells like it when you go in. I also have never witnessed anyone unhappy with their visit. I don't know how it's not more busy than it is. "Fresh air what???" Blind pig blows them out of the water from their pulled pork to the ribs and especially the stew!

First time eating a blind pig was a real treat, I got to talk to the owner and for me that they had…read moredesserts, but they were out of one of the desserts that I like which was a chocolate pow cake, but that's okay. I had the full rack of ribs, okra coleslaw and Brunswick still and it was absolutely amazing. So if you're down in Jackson, you need to go Uber to blind pig with gosh, they have really good barbecue.

Some restaurants are old…read more Fresh Air Barbecue in Jackson, Georgia has been serving customers since 1929. When you walk inside, it doesn't feel like a place that's trying to look old. It feels like a place that simply never stopped being what it has always been. The old pit, the brick walls, the long tables, the signs on the walls, and the simple serving line all remind you that Fresh Air has been doing this for a very long time. One thing worth knowing before you arrive: this is Carolina-style pulled pork with a vinegar-forward sauce. If you're expecting sweet barbecue sauce, reset your expectations before that first bite. This is a different barbecue tradition, and that's part of what makes the experience interesting. We ordered the Deluxe Plate, which comes with pulled pork, Carolina barbecue sauce, homemade Brunswick stew, homemade coleslaw, a dill pickle spear, and two slices of plain white bread wrapped in plain white paper. That little package of white bread may not sound like much, but it perfectly fits the restaurant. Nothing here is trying to be fancy. The focus is on the food and the tradition behind it. The lady who took our order was very nice and a wonderful example of Southern hospitality. She patiently answered our questions, helped explain the menu, and recommended the lemonade. She told me it was excellent, and she was right. My cousin said the Brunswick stew may be the best she has ever had. I'll let that statement speak for itself. Fresh Air Barbecue has been serving barbecue for nearly a century. Looking around the dining room, enjoying the food, and talking with the people who work there, it is easy to understand why people keep coming back. Some restaurants serve food. Others become part of a state's history. Fresh Air Barbecue is one of those places.

I can't think of how to describe the BBQ here except as baby food…read more The service and space are fine but, the food just didn't cut it for us. Friends who grew up in the area told me that they'd never recommend it to me. I wish I'd spoken to them beforehand. We shall not return.