Great customer service, they were on time and very polite. Highly recommended. I would choose them…read moreagain

I don't know why complaints and yelpers have expectations as theres but this company has always…read moregone above and beyond. working at previous highly respected company as a supervisor I worked with these guys and they have always went above and beyond. always on time, thorough, reasonable prices and dealing with new company heads who I work for now can be difficult but they are patient and understanding to tighter budgets etc. every crew who comes out always have positive attitudes, professional and are easy to deal with. Even the younger guys with less experience have patience and are educated in what they do... I highly recommend and they know what they doing. rebuilding our town center in Gilbert past year and they have played a big part in our success. thank you metro fellas and gals!

Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

We Live Rural Surprise, & had a custom home built that required a Fire sprinkler system. After 5…read moreyears we never heard from the company that installed it . I went on Yelp to find companies that serviced our area, & reached out to several. Andy replied to me immediately, was very professional, easy to work with, on time & very knowledgeable. His price was the best out of everyone I contacted . I would HIGHLY recommend his Company to anyone looking to have their system serviced , checked out, or installed. Atttttt, Thank You so much Andy.

Andy was so wonderful to work with. Within a few weeks he was able to get us our certificate of…read moreoccupancy. He handled all of the repairs permit submittals and scheduled the reinspection. Working with him has been so easy and a pleasure. I would recommend him to Anyone and will be using him for our yearly maintenance.

Benson Security has been nothing but helpful, kind and compassionate to my elderly friend. I would…read morehighly recommend their security system. Thank you to the office staff and service technician.

Very unprofessional company! Especially the accounting department. The only reason we used them…read morefor security monitoring is because the landlord was using them when we started our lease. When Benson came out for the start up they never hooked up the system to our phone lines. When the building was sold the landlord discovered they never cut their phone line and we lost our alarm. Benson wanted to charge us to come hook up to our lines again! I agree with all the other reviews giving them a poor, poor rating! All they do is threaten people and never fix anything. And when you cancel them they say you have a contract but can't produce it!

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

Father and son duo! Best service, honest, friendly. Highly recommended for having smoke detectors…read moreserviced.

Professional, on time, quality service. Would recommend 10/10. Took time before I sold my home to…read morereplace all my detectors and even taught my son what they do. Genuinely good honest, loyal people/company