They gave me an estimate very quickly. I did not have to bug them to get one. We look forward to…read moregiving them a call when it's time to do our installation.

Smart Fire Protection promptly responded to my request for service on YELP on a Saturday and…read moreprovided a fast quote. We had a leaking sprinkler head, which had caused water damage to an area of the garage. We shut off the water and had to work with a mitigation team to remove the wet dry wall and the ceiling around the sprinkler head to confirm the leak was coming from the sprinkler head itself. It was a stressful situation for someone encountering this type of a situation for the first time. Smart Fire Protection said they can come out to the house same day, which I really appreciated. The rate was higher than expected but I figured it is due to weekend pricing, and it was not unreasonable. We wanted to get the water turned back on sooner vs. waiting until Monday. Jose was professional and courteous and answered all my questions with patience and kindness. I learned a lot about the sprinkler system. He replaced the sprinkler head, checked the pressure gauge, pointed out some calcifications in the pipes to keep an eye on. He flushed and recharged the system and recommended we check back in for an inspection of the overall sprinkler system throughout the house later in the year. Overall a great experience and worth recommending!

Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

Thank you Kevin N. for repairing our sprinkler system today (a Sunday)…read more We were very anxious having needed this repair for the past few days - in advance of heading out of town. You brought professionalism and skills to the task at hand. We now have so much more peace of mind.

This company serviced the fire extinguishers in our community last week. The technician littered…read morethe community with the old tags from the fire extinguishers rather than gathering them and throwing them away. We thought it was a one off that ours was sitting on the ground outside our house but we've found 4 in total since his visit. How hard is it to collect them and dispose of them?

Peter M. is 110% right. Stay away of Adobe Fire Protection. If you really want them to install your…read moresprinkler system, make sure you include in that contract the latest date you need the job done by. If you won't do it they'll take their time forever and will not answer your calls. I personally went in Horacek's office to ask him to finish the job. They had only reacted when I told them I will stop the payment on the work they completed and that I will continue with another contractor. Mentioning the Arizona Registrar of Contractors could also help. I have also posted photos relevant for the quality of their work. I welcome you to come to my home and to check it out for yourself. They haven't even fulfilled their contract totally and it's been more than six months since they "finished" the work. The contract stipulates they would leave a couple of spare heads for replacement if needed, and that has NEVER happened. BEWARE!

Adobe Fire Protection was hired to install fire sprinkles for a day care center in 6 months. It…read moretook them over a year to install the sprinkles and still didn't comlete the job. They were non-responsive to our calls and when they did answer, we were given the run around. As a business owner, this is the worst contractor I have ever dealt with. Poor customer service, dishonesty, poor work ethic, and no consideration for quality of service. This company ultimately cost me a rentor that would have leased the property for 5 years, a total of half a million dollars in rent lost. The owner's name is Jonathan Horacek. Beware of this person and this company.

Matt was amazing. We had him come out to clean our dryer vent. He discovered that the vent was…read morecracked and jammed up and we had lint all over within our walls. He knew somebody who could handle the entire job (including drywall work) and the guy was to our house within an hour and between these two, the problem will be completely solved and fixed tomorrow. Not only did Matt solve our problem (and couldn't have been nicer), but he discovered a major fire hazard that could have turned ugly! Thanks Matt - you're the best!

Matthew did an excellent job with our dryer vent cleaning yesterday. He explained what he was…read moredoing, what he found, and was thorough and professional. I recommend his services 100%!

Terrible experience! Had two separate bills and paid the larger of the two thinking it contained…read moreboth in one. Honest mistake and when I got the "severely delinquent" reminder 6 weeks after the initial invoice I paid it immediately. When I asked to get more details Tyler immediately belittled me by saying "Well what did you expect? We don't work for free!" He didn't stop there. There are other options out there and I would recommend exploring those.

This was the worst experience I've ever had with someone in any kind of business…read more I was unable to find him or his van on video. There were 2 addresses on the paperwork. He sent an invoice and an estimate because one of the back flows failed. He mentioned removing the tag he placed last year when I spoke to him. He was describing the other address on the paperwork. I texted him a picture of the tag on the one still there. He replied telling me that was the wrong one and I was an idiot. WOW!!! The other back flow has never had a tag. We had another company test them and they both passed. My boss called and spoke to Tyler. He informed my boss that the fee that we pay every year was not going to hurt loosing our business.

We called Reliable Fire Protection for our annual fire sprinkler inspection, and we couldn't have…read morebeen more pleased with the experience. They were able to schedule us within just two days of our call, arrived right on time, and completed the inspection efficiently and professionally. Bryson was extremely knowledgeable and took the time to point out features of our system and answer all of our questions. He also identified that the gauge needed to be replaced to meet current code requirements and took care of it during the visit. Bryson's expertise was apparent, but just as impressive was his easygoing demeanor and exceptional customer service. It's refreshing to work with someone who is both highly professional and genuinely pleasant to deal with. We will definitely use Reliable Fire Protection again and highly recommend them to anyone in need of fire protection inspection or service.

We called because we found a sprinkler pipe leaking through the ceiling, and Bryson responded with…read moresame day service! He cleaned up well and communicated through the whole process. The quote was fair and even though the service took longer than he thought the price remained the same. Highly recommend!

Great service, dependable and professional . Rates are very reasonable. Highly recommend. Will…read morealways be your customer. Bartending Academy Tempe

Just yesterday, it was my 3rd year getting my fire extinguishers recharged and inspected by Fire…read moreState Protection. It's been the same person every time and he is on top of his game making sure to call when its time. Being a business owner, it's one less thing to worry about, which really helps!

Felix was very profesional , we recommend him 100% , He took our call personally and was able to…read morehelp us right away. Anyone that needs repairs with their sprinklers should call him.

Great experience! Felix is professional, prompt and I would highly recommend him to anyone needing…read morerepairs with their fire sprinkler systems. I live in Scottsdale at Grayhawk and yesterday I called Felix Fire Protection at about noon. He said he could be here by 4:00 to assess the issue and provide a quote. He was right on time!! We scheduled the repair for today and again, Felix was right on time. He replaced the leaking valve and shut-off and emailed the invoice when he was done. I paid him and he was on his way. In today's world, dependability is rare. Thank you so much for EXCELLENT service!!