We Live Rural Surprise, & had a custom home built that required a Fire sprinkler system. After 5…read moreyears we never heard from the company that installed it . I went on Yelp to find companies that serviced our area, & reached out to several. Andy replied to me immediately, was very professional, easy to work with, on time & very knowledgeable. His price was the best out of everyone I contacted . I would HIGHLY recommend his Company to anyone looking to have their system serviced , checked out, or installed. Atttttt, Thank You so much Andy.

Andy was so wonderful to work with. Within a few weeks he was able to get us our certificate of…read moreoccupancy. He handled all of the repairs permit submittals and scheduled the reinspection. Working with him has been so easy and a pleasure. I would recommend him to Anyone and will be using him for our yearly maintenance.

Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

Great customer service, they were on time and very polite. Highly recommended. I would choose them…read moreagain

I don't know why complaints and yelpers have expectations as theres but this company has always…read moregone above and beyond. working at previous highly respected company as a supervisor I worked with these guys and they have always went above and beyond. always on time, thorough, reasonable prices and dealing with new company heads who I work for now can be difficult but they are patient and understanding to tighter budgets etc. every crew who comes out always have positive attitudes, professional and are easy to deal with. Even the younger guys with less experience have patience and are educated in what they do... I highly recommend and they know what they doing. rebuilding our town center in Gilbert past year and they have played a big part in our success. thank you metro fellas and gals!

Felix was very profesional , we recommend him 100% , He took our call personally and was able to…read morehelp us right away. Anyone that needs repairs with their sprinklers should call him.

Great experience! Felix is professional, prompt and I would highly recommend him to anyone needing…read morerepairs with their fire sprinkler systems. I live in Scottsdale at Grayhawk and yesterday I called Felix Fire Protection at about noon. He said he could be here by 4:00 to assess the issue and provide a quote. He was right on time!! We scheduled the repair for today and again, Felix was right on time. He replaced the leaking valve and shut-off and emailed the invoice when he was done. I paid him and he was on his way. In today's world, dependability is rare. Thank you so much for EXCELLENT service!!

Thank you Kevin N. for repairing our sprinkler system today (a Sunday)…read more We were very anxious having needed this repair for the past few days - in advance of heading out of town. You brought professionalism and skills to the task at hand. We now have so much more peace of mind.

This company serviced the fire extinguishers in our community last week. The technician littered…read morethe community with the old tags from the fire extinguishers rather than gathering them and throwing them away. We thought it was a one off that ours was sitting on the ground outside our house but we've found 4 in total since his visit. How hard is it to collect them and dispose of them?