I am impressed!!! They answered the phone when I called first time! they were able to come the…read moresame day!! they arrived on time! Very reasonable price! worked super clean. Trustworthy, reliable and reasonable!! Will definitely recommend them and use them again!! Good Job!!!

Had an afternoon appointment with this company but after waiting an hour after the scheduled…read moreappointment I was told that he couldn't make it. I had an upcoming Fire Department inspection and he rescheduled for the following Monday at 3, and promised that he would make it. Called one and two hours after the scheduled time and he never called or texted, ever. No tags on my extinguishers for the Fire Department Inspection. So if you use them, good luck.

Just yesterday, it was my 3rd year getting my fire extinguishers recharged and inspected by Fire…read moreState Protection. It's been the same person every time and he is on top of his game making sure to call when its time. Being a business owner, it's one less thing to worry about, which really helps!

Great service, dependable and professional . Rates are very reasonable. Highly recommend. Will…read morealways be your customer. Bartending Academy Tempe

I needed my 30 year old Scottsdale home's residential fire sprinklers replaced due to a recall. I…read morecontacted several companies and Carlos came out and got the job done right away. He was reasonably priced and very courteous. Answered all my questions and I couldn't have been more happy. Highly recommend him to anyone who needs this kind of service. Nancy

Action Automatic is the go-to team for fire sprinkler system services. After moving into my house,…read moreI asked them to check my fire sprinklers, and they discovered that the alarm bell on the exterior of my home was not working which would be critical in case of a fire. This bell is important because it alerts neighbors if the sprinklers inside the house are running. Keep in mind that prices for this type of work will be higher than for standard plumbing services, as fire sprinkler systems require specialized expertise. A year later, I called them about an odd late-night knocking in my pipes and a humming from the electronic switch in the garage that controls the fire sprinklers. Although they didn't need to come out for a visit, they were very patient, answering my questions and coordinating with the plumber who was at my house. They even offered some suggestions, which ultimately led me to try some other ideas. I was eventually able to trace my problem back to an issue with my pool autofill system.

Manny came out and repaired three sprinklers today. Super professional and friendly person. He got…read morethe work done quickly. Would definitely recommend.

Jeremy is professional and talented I recommend him highly. Our fire springier began to leak and we…read morewere beyond knowing who to call thanks to my husband he called Service 1! Jeremy climbed into the attic and throughly inspected every inch not just the problem pipe. Fair pricing for the service done well! Don & Rhoni M

I can't really review their work service, because I can't get anyone to get back to me with a…read morequote, respond to emails or texts. I have spoken to Harry twice, with no luck other than him sending me a text of what he needed along with his email address. I sent it a week ago, nothing. Text him to make sure he got it or if I needed to resend, nothing. I can see he read the text, but no response. I wouldn't suggest them if you need service of any kind.

I have had the best experience with Joey and Platinum Fire Protection. I had a roof leak. The…read morecompany who I will not name, but it begins with "Serv" sent people to do the demo of my ceiling. In the process, they knocked one of the fire sprinkler heads off and broke it. I cannot proceed with the ceiling repair until the sprinkler is fixed. I've been trying to get someone to my home to fix it since the beginning of December. Joey came out yesterday, exactly on time, and is going above and beyond to find the part that I need. This is a small job, and I understand that companies don't want to waste their time on something that doesn't pay much, but I so appreciate his professionalism and willingness to help, even on a job that doesn't mean much to the company, but means so much to me. I would never use anyone else. I HIGHLY recommend Platinum Fire Protection.

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

We had an issue with several electrical outlets. One of the plugs had sparked, a scary thing…read more After reading some reviews I chose TrustPoint Electric. We made the appointment where Alex was going to service our needs. We had a four hour window for the staff to visit. Alex texted us before arriving at the beginning of the four hour time. He wore protective shoe guards in the house. We explained the issue. Once the price was discussed and what was covered, we signed a contract. Alex got busy and told us to interrupt him if we had questions. He located the issue and fixed it in a timely manner. Not only was he professional, he entertained questions. He also provided a suggested work plan to consider. We will discuss that in detail before making a decision. The cost was high and the workmanship more than made up for it. The work is guaranteed for the lifetime of our time in the house. Not many contractors can offer that. I highly recommend this company for your electrical needs and issues.

TrustPoint was very eager to send out a team to provide an estimate. I was VERY impressed with the…read moreteam while they were at my condo and of the 3 estimates I received were my top pick. I went to review my estimate and noted that my estimate was materially incorrect. They stated things like installing a hood over my stove when all I wanted was an A/C outlet for a new above stove microwave/hood combo. They put installing a new switch in the bathroom when all I wanted was a bathroom switch to be rewired to accept control of another switch. They left off one of the items altogether (eliminating a 3-way switch). There was more. Now, all of this I accepted as an oversight because the techs were having trouble uploading edits as we walked through the house. This is not a problem--I understand tech. SO, I carefully reworded the estimate to make corrections and tried to respond via email. The email from which the estimate was sent did not accept responses. I then tried to call TrustPoint three times using the phone number at the top of the estimate. All three times as my call rang through, the system disconnected me. I do understand technology hiccups, but when it causes material mistakes, then doesn't allow your customers to resolve the issue, then your technology loses your customers, as it has done in this case. I hope you are able to resolve your technical challenges and get up and running. You seem to have a great company and team; it's unfortunate that I didn't have an opportunity to review you on merit instead of technical malfunctions.