Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

I needed my 30 year old Scottsdale home's residential fire sprinklers replaced due to a recall. I…read morecontacted several companies and Carlos came out and got the job done right away. He was reasonably priced and very courteous. Answered all my questions and I couldn't have been more happy. Highly recommend him to anyone who needs this kind of service. Nancy

Third generation, family-owned and operated-been around since the 60's. Knowledgable staff and…read moreleadership, and an excellent contractor to hire or work for here in the valley, in Tucson, or in the Northern Territory.

Our home restoration is still ongoing, so this three-star rating reflects our experience to date…read moreand will be updated once the project is complete. We understand that a large insurance restoration is complicated and that not every delay or decision is within the contractor's control. However, our experience has required far more homeowner involvement than it should. We have encountered significant communication, documentation, job-site oversight, and contents-related concerns that have taken considerable time and effort to address. The brightest part of our experience has been Kim Helmick. Kim has been compassionate, responsive, level-headed, and willing to listen when we felt overwhelmed or unsupported. She has genuinely made us feel that someone within the company is advocating for us and working toward a better outcome. Kim's service has been five-star, and without her involvement, this would unquestionably be a one-star review. We sincerely hope the remaining issues are resolved and that the completed restoration gives us a reason to update this review even more positively.

Thank you Kevin N. for repairing our sprinkler system today (a Sunday)…read more We were very anxious having needed this repair for the past few days - in advance of heading out of town. You brought professionalism and skills to the task at hand. We now have so much more peace of mind.

This company serviced the fire extinguishers in our community last week. The technician littered…read morethe community with the old tags from the fire extinguishers rather than gathering them and throwing them away. We thought it was a one off that ours was sitting on the ground outside our house but we've found 4 in total since his visit. How hard is it to collect them and dispose of them?

Our sink backed up and our home warranty company sent out a plumber to fix it. When snaking the…read moreline the plumber said that our pipe had broken under the slab and quoted a price between $2100-$3100 to fix it. We decided to get a second opinion and John came out to take a look. Before he could take a look at the problem with a camera, he quoted a price to fix it at half what the first plumber said. On the day he was going to fix the problem he took a look at the pipe with a camera and found no breaks in the pipe. He even had another company come out who used a different camera to verify his findings. John saved me a lot of money and headache. Thank you!

Extremely disappointing experience…read more Over five weeks, their technician, George, scheduled six appointments with me. Not one went ahead, and not once did he have the courtesy to call and cancel. Each appointment required me to coordinate three members of my crew to prepare the cooler space for an equipment inspection and quotes. Before scheduling with George, I had even driven to their facility--one hour each way--to look at the Chiller. I invested considerable time in this process, remained patient, and followed up as needed. When I finally pointed out that this was the sixth time an appointment had fallen through, George hung up on me. I then contacted Dean, the manager, hoping for a resolution. His response was that they were busy and might be able to come out in another month and a half. Being busy does not excuse repeatedly missing appointments, failing to communicate, or hanging up on a customer. In my experience, both the technician and management showed an unacceptable lack of professionalism and respect for my time and my crew's time. I would strongly recommend avoiding this company.

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

We had a great experiance with Israel Willett. He was responsive. Helped to get us a quote that…read morewe could work with and ensured we got the fortified roof we needed to protect our home. He was prompt, easy to communicate with and kept us informed on the progress of the project. Would highly recommend for your roofing needs.

My underlay was bad and my roof started leaking with all the storms. I got 3 quotes. Armored wasn't…read morethe lowest but he followed up, answered questions and I liked that they offered a choice in products. I Had to wait a bit because they were booked. But they did a great job and kept me up to date with pictures and explaining as I'm out of state and could not be there. Kreig was my contact and I recommend this company.

Superior water damage services by Square 1 Restoration. This company responded with urgency to my…read moreemergency (thank you) I called them as soon as I noticed water damage in my ceiling. The ceiling had started to bubble and it looked bad. The techs that showed up knew just how to handle the issue. Identifying when the issue was and how to solve the problem. Each step of the way they conducted themselves as professionals. Thoroughly dedicated to delivering excellent services. Fire Water & Mold, they take care of it all in Scottsdale & Phoenix Arizona.

Ryan and his team were great! This truly is a great company to work with. They were fast to arrive…read moreand very nice customer service. By far the best I have worked and dealt with. Highly recommend their services!