Jason from General Fire came out to look over our tenant improvement project. He was on time,…read morefriendly very knowledgeable. They provided a quote promptly. While they were not the lowest, they were the most responsive and knew their business well. We had them do the work and while they were here, they also did the Annual and 5 year Fire inspection, which included the sprinkler system, fire extinguishers, Exit and Emergency lighting. The provided a written report and provided guidance needed for compliance. Their crew was professional, friendly and also knew the business. They cleaned up after themselves. General Fire Systems is now our go to for our Annual Fire Inspections and related work.

The work is now complete. John had to come back to install some piping support (which should have…read morebeen done originally) and lower position of sprinkler heads. I was under the impression that the invoice I paid when he did the work would cover the minor adjustments after remodeling was done. It did not and I received an additional invoice. Additionally, it was difficult to get him back to the house to do those adjustments in time to prevent holding up the carpenter. Overall, somewhat disappointing.

We Live Rural Surprise, & had a custom home built that required a Fire sprinkler system. After 5…read moreyears we never heard from the company that installed it . I went on Yelp to find companies that serviced our area, & reached out to several. Andy replied to me immediately, was very professional, easy to work with, on time & very knowledgeable. His price was the best out of everyone I contacted . I would HIGHLY recommend his Company to anyone looking to have their system serviced , checked out, or installed. Atttttt, Thank You so much Andy.

Andy was so wonderful to work with. Within a few weeks he was able to get us our certificate of…read moreoccupancy. He handled all of the repairs permit submittals and scheduled the reinspection. Working with him has been so easy and a pleasure. I would recommend him to Anyone and will be using him for our yearly maintenance.

Terrific. Smart skilled worker on difficult job. On time, nice…read more Definitely recommend.

Buyer beware. Company charges three hours of labor even if they come out for only one hour of…read moreservice. Now I'm stuck with an $1100 bill for someone to come out and replace one sprinkler head. Two stars because the guy was quick, one star because I was screwed out of an extra $500

Matt was amazing. We had him come out to clean our dryer vent. He discovered that the vent was…read morecracked and jammed up and we had lint all over within our walls. He knew somebody who could handle the entire job (including drywall work) and the guy was to our house within an hour and between these two, the problem will be completely solved and fixed tomorrow. Not only did Matt solve our problem (and couldn't have been nicer), but he discovered a major fire hazard that could have turned ugly! Thanks Matt - you're the best!

Matthew did an excellent job with our dryer vent cleaning yesterday. He explained what he was…read moredoing, what he found, and was thorough and professional. I recommend his services 100%!

Friendly ladies in the front office that are happy to help your fire protection needs. They have…read morebeen at this location since 2009 and are great safety resource. They offer demonstrations for employees to use extinguishers safely which is very useful, hands on training. Highly recommended from this Safety and Environmental Coordinator.

The fire sprinklers throughout the house were in need of replacement. Thomas and Jake were…read moreexceptional. They were informative, professional and completed the job seamlessly. I am overly pleased with their service. Also, Britany who took care of scheduling and follow-up was kind, understanding and ensured a smooth job. Highly recommend.

Responded quickly. Fixed a small leak in an older fire sprinkler head before things got worse. Work…read moredone quickly, cleaned up after the work was done, and the price was competitive to other companies we discussed the issue with.

Purchasing a home with a fast turnaround time. Bryson responded and set up an inspection date that…read moreworked within the short timeline. Technician was personable, thorough, explained each of the issues by pointing them out to my agent and I. Additional questions were answered, an inspection report and an estimate received that day. Based on their knowledge, and outstanding customer service, I most certainly will be using them for the required work that is to be done. Highly recommend.

I'm a roofer and I recently installed a brand new tile roof system on the home of a customer who…read morewas a bit of a handful... While we were putting a new roof on for him, one of the cosmetic covers on my client's fire sprinklers fell off of his ceiling and hit the ground... I knew it wasn't our fault and it was an improper installation, otherwise it would've never fallen off the ceiling throughout the course of a regular roof installation, but homeowners don't know that, and technically, it was (Presumably) my men hammering that made the improperly installed cosmetic cover fall off.. (and of course it was 22 feet off of the ground on the highest voltage ceiling, you can imagine someone having).. I thought about doing it myself, but not only could that be considered a violation of my license, but in addition to that, I am not trained in handling fire suppression systems... Everything in me was thinking " I've been in skilled trades since 1991, there are very few things I don't know how to do, it's just a cosmetic cover, I'm sure I could just repair this and snap it back on." but then I thought to myself, "No, that's not right... how would I want another contractor to treat one of my family members ? ..the right thing to do by this client would be to hire and pay for the best, most reputable, licensed bonded, and insured fire suppression company I can find to take care of this the right way." So that's what I did... I got three bids from the three top rated companies... One of them was only about $70 parts tax labor out the door.. but I wasn't interested in a cheap price, I wanted the job done right- so contracted with Kerry and Firehouse. Reason I did that is because I wanted it done right, plus, I'm the best in my field, and if I'm going to send somebody into one of my clients houses, and they're going to be an ambassador for me, I want the best. Kerry did not disappoint... Everything was exactly as I would've expected from someone with his reputation. I was very pleased, and even my problem client was pleased. Kerry is a pro through and through, as is his right hand man who was with him. Kerry knows how to roll with the punches, and get the job done right, by code, the way it should be done. Thank Kerry

I count on Kerry to make the house safe. He is a professional and an expert in his field. A gem of…read morea business and everyone I have recommended him to has been very happy. This is an important part of home/building maintenance.

Great service, dependable and professional . Rates are very reasonable. Highly recommend. Will…read morealways be your customer. Bartending Academy Tempe

Just yesterday, it was my 3rd year getting my fire extinguishers recharged and inspected by Fire…read moreState Protection. It's been the same person every time and he is on top of his game making sure to call when its time. Being a business owner, it's one less thing to worry about, which really helps!