Daren went above and beyond to provide outstanding service and support for me today. I am a senior…read moreand have not ridden a bike in several years. I purchased a used Cannondale bike online and took it to Bikers Edge for an overall safety check. Not only did Daren take the time to assess my bike but he gave me a lesson on mounting, dismounting, braking and changing gears for safety. He lowered my seat so I could handle my new bike with care. The pricing was more than fair and I left feeling like I had attended a class in biking safety. Wow! This is definitely worth the drive to get the best bike service from an organization that knows that GREAT customer service goes a long way. Do yourself a favor and check out Bikers Edge if you want the best.

Absolutely love this bike shop. This is the second time I've brought in a freebie bike. They are…read morealways so friendly and helpful here! Both times they've charged me a nominal fee to fix up my newest, old bike. I really appreciate that they don't try to sell you extra product or downgrade the wheels ya got. They are an equal opportunity bike shop!! Super friendly, nice folk here who share their love for all things bicycle. I recommend this shop without hesitation.

This place is awesome. I'm not a big mountain biker or anything but do have a bike and have needed…read moreseveral things fixed or replaced on it. Every time I go there, they are super helpful and knowledgeable. I drive across town to go here specifically and know I made the right decision when I leave. Great company and group of employees

The owner is the most unprofessional dick head I've ever dealt with at a bike shop and he's got…read moreBeavis and butthead as mechanics that can't fix a freaking three-speed rear axle on a Sikk beach bike. The idiots had the bike for 5 days and they can't fix it they left dirty greasy fingerprints all over the white wall tires and grease on the whole bike from their greasy fingerprints, I had to come home and clean the greasy fingerprints off my white sidewalls And wipe the whole entire bike down with greasy prints on the whole frame then they scratch the bike up with their bike holder that locks on to the bike....if Beavis and Butthead mechanics work for me they would be packing their bags. Owner is very sarcastic and rude and unprofessional he likes to interrupt you when you try to talk to him on the phone, matter of fact he text me at first and said we have to contact the manufacturer about your rear Axle. I never got a call for an estimate also they just started to fix the bike and said the rear axle had internal problems in the three-speed gearing. Nothing but complaints on Yelp over this shit hole bike shop. Never had a owner send me a text he should be calling customers on the phone so finally I called back and talked to him that's when he started interrupting me when I was trying to talk very belligerent and very rude. I would not recommend this shit hole bike shop to anyone nothing but complaints about this place. Then I'm checking the bike out and looking at the rear tire and it's not even straight my God Beavis and Butthead here can't even put a rear tire straight it's on an angle so now I have to recheck everything and fix it myself. If the company is called Exhale.... they might want to probably inhale more crack..lol

BUYER BEWARE!! DO NOT PURCHASE A VELOTRIC BIKE!! DO NOT PURCHASE FROM ROGUE ELECTRIC CYCLERY IN…read morePHOENIX!! Battery is terrible. Warranty with Velotric is worthless. Rogue sells you a high-priced bike, pockets your money, and takes no responsibility when things go bad. I paid $1,500 for a new Velotric Fold1 in late 2025. By Spring 2026, the battery (with a full charge) would go only 2 to 3 miles, then completely die. After cooperating with Velotric's warranty department to troubleshoot, they concluded what was obvious: it needs a new battery. Only after several weeks of back and forth troubleshooting did they inform me they have no batteries in stock and it would be another 2 months until they had any. They provided no compensation of any kind for the major disruption, nor did Rogue Electric Cyclery. Both Velotric and Rogue Electric Cyclery continue to sell new very expensive Fold 1 bikes that come with new batteries. However, neither Velotric nor Rogue is willing to provide one of those batteries to cover a customer's legitimate warranty issue. I am still waiting for a new battery covered under warranty.

The guys at Rogue are the best. They have done multiple tune-ups on my Aventon Aventure bikes, and…read morethe work is always excellent. I recently purchased an Aventon Ramblas along with a bunch of upgraded parts. Dave built the entire bike and upgraded all the parts for me, and I could not have been happier. The bike is a dream. Love the team at Rogue and highly recommend them for all your ebike needs.

My neighbor Mr. G is starting his first jobs. Earning what I think is pretty good money…read more Got first jobs im the USA? what do you do? Spend Money! Mr. G's first desire? He blew one payday 100% taking his friends on a bowling? Eating? Game playing spree? I'm not sure. This time he wanted a bike. Wheels. Transportation. Independence. For weeks he's talked about when he gets paid and his new bike. Would I help him pick it up? We scoped out a nearby bike shop. He switched to a pawn shop on his bus route home. Today was Thursday Sit and Chat, 2:30-4 pm Corner on the Market. He loves it because people enjoy him. Plus food and Independence! On the journey home was Grey Matter Bike Shop. We stopped to investigate. You donate a bike, they refurb it. Proceeds from used bike sales are donated to Barrow Neurologic Hospital. The owner's son died from brain cancer. Barrow treated him. The owner is paying back by healing old bicycles and donating the profit.. They also have a full showroom of fine electric and pedal powered bicycles at standard pricing. Plus excellent repair and service staff. Mr. G wanted a bike with a wide, comfortable seat. Sit and Chat Dave advised him to pick a bike short enough to not injure his groin areas when putting both feet on the pavement. We found a One Speed coaster brake cruiser, semi-fat tires. Simple to ride and repair. Wide, supportive seat. Built for comfort. Nearly new, brand new rear tire. $125.00. We pick it up tomorrow ar 10 am.

Finally a bike shop I feel like I can trust. Unlike the bike shop around the corner(Landis) they…read moreare not jerks here, nor do they think they are above you because you don't ride a Pivot(one can dream though). Took my recent build bike to them to finish it off. Quoted me pretty in par with other bike shops and was done the next day. Although I do wish I had specified to cut my cables as they are a bit long. Oh well.

If I could give this place 0 stars I would !!! My 13 yr old son came here on his bike and bought a…read more$81.30 bike tire. Right when he walked out the store with his bike, his chain popped off. He asked the guy if he could put the chain back on or use his tool and he'll do it and the guy said he would charge him an extra $10. I left work came to get my son and got a refund! There is no way I would let this horrible man keep my son's hard earned money or business! Probably why his business ISNT thriving ! He does not do good business. My son would've brought his friends here for bike repairs etc. But this store owner lost out on that extra business ! Never will I allow my son to come back here !! Definitely giving business to another shop and recommending a different store to all of our friends!!

Not sure if this place has gone down in service. Anyway, I recently took my bike to get some…read moreheadset cups installed PROPERLY as well as a crown race on my fork. I asked if they had the appropriate tools and if it's something they could do. The man said yes. $28 for the two installs. When I picked up I noticed the bottom headset had a nick. He said it was fine. It wasn't until I got home and later than night that I noticed the crown race and steerer tube had tons of marks as if it had been installed with a screwdriver. The worst part was the obvious attempt to cover up with a sharpie. Never again. This shop has lost my trust go elsewhere pleas

Always had a good time here. The staff know what they are doing and are not pushy if you feel like…read morea new bike. Thank you guys Simon

Needed expert advice on how to fix the seat and wobbly handle bars - took us in back immediately,…read morehad the right tool to immediately fix it and said thank for coming in we'll just call it a safety check - No Charge! No my daughter will be safe on the road - we are patrons for life. Thanks gentlemen!!!

I almost never leave online reviews, but SWB has earned a shoutout. I took my Bacchetta Bella…read morerecumbent in to SWB for some long overdue maintenance and a minor but confounding steering issue. I paid for a tuneup and got what feels closer to a rebuild; it looks, feels, and rides like a new bike. My concern that anywhere other than a specialty recumbent shop might not properly service my Bacchetta was off the mark. Great people, great service, fair prices. SWB will be my go-to bike shop as long as I'm on the pedals.

I have been a customer of Southwest Bikes for about 20 years, I have never been given bad advice or…read morepressured to buy anything. They are honest hard working folks, professional and committed to customer service. I have been to other shops occasionally but Jeff and Mike make me feel like a friend not just a customer. I give this shop my highest recommendation

This is an awesome, albeit a little bit off the beaten path, bike shop. It's well worth the drive…read moreup to Cave Creek to visit with Crystal. She provides straightforward service, quick turnaround, and always looks for ways to save money while fixing your bike perfectly. I will definitely return next time I need service.

10/10 amazing owner. Fixed me up with gravel tires in my…read morehybrid that I desperately didn't realize this an option. I love my bike so much and more now, as hitting the fun trails in cave creek. Next step are my breaks and chain replacement. thank you thank you !