I put together a project requesting a quote for a brand new window in my home office. The team…read morecontacted me right away, was very communicative and helpful. They helped me understand my options so I could choose what would work best for me. They nailed it! The service was incredible, fast, and the value far exceeded the cost. I absolutely would recommend them to anyone looking for a new window in the SoCal area.

This review is long overdue. Our windows were replaced in May by this company SoCal Window Pros. I…read morefound out about them through online search. Our home is 29 years old, and the windows had been showing wear and tear for a long time. We finally got a quote from a company that constantly sends flyers to our mailbox, but even with a "huge" discount for just a few windows, the price was close to the cost of a swimming pool. That pushed me to search online, and I found SoCal Window Pros, a highly rated local company. Jack, the owner, came out with sample windows and gave us an estimate. He was straightforward, no‑nonsense, and genuinely kind. The windows were impressive -- solid engineering, well‑made, great warranty, and locally manufactured. We also met his son Alex who is much involved in this family-owned business, and he was equally professional and personable. We ultimately decided to replace all of our windows as well as our sliding door, and we're very happy with the results. Our house looks refreshed and updated, and the old rubber seals that kept popping out are finally gone. The windows look beautiful and have made a noticeable difference in the overall appearance of our home. I literally let out a sigh of relief every time I see the windows. Gratefulness and gladness! There were a couple of windows that took a little longer than expected to arrive, and two were delivered in a different color than originally specified. In the end, I decided to go ahead with the installation, and fortunately, the color worked out beautifully in our home. Jack and Alex checked on the installation throughout the process, and their crew was helpful and efficient. Despite a couple of minor hiccups, communication was good, and we felt that Jack and Alex were attentive and committed to making sure the project went well. Overall, we're very happy with our experience and with our new windows. We would definitely recommend SoCal Window Pros to anyone considering replacing their windows. It was a blessing to have found a local company with quality products and people who genuinely care about their work and their customers.

We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

From start to finish, our experience with Hometime Windows was outstanding!…read moreAustin provided our estimate and was timely, knowledgeable, and professional. He was very flexible and offered several options to accomplish our project. He provided all the details so we knew what to expect and did a great job of maintaining communication. The office kept to schedule and did a terrific job reminding us of the appointment and keeping us informed on when the installers would arrive. Our installers: AKA "The A Team" Enrique, Christian and Carlos came completely prepared and performed the work in a professional craftsmen-like manner with much attention to detail. When you can find tradesmen that do work with attention to detail, respecting your home and investment, they need to be applauded which I extend to this Team! To top it off, Andrew, the owner of Hometime, reached out personally, the same day of the installation, to check on how the job went and see if we were satisfied with the job. To summarize: If you are considering replacing windows and are looking for a quality job with a company that takes pride in their product and work, you need not look further!

My front door was not closing correctly and allowing the fire smoke that was going on in the IE to…read morecome inside, it made the entire house smell like a bonfire. We reached out to reliable that provided a reasonable quote to Repair. They showed up as promised worked on the door and got it back into working order.

The speed and care is Amazing!! My window repair was measured, quoted, and ordered the same day I…read morecalled. The replacement was accomplished within the time I was quoted. All done with complete professionalism, care, genuine friendliness. I highly recommend!!

I'm still waiting for one broken window, but all the other windows they replaced were awesome!read more

Words are hard to describe how I feel about J R door and window. I was referred to them by…read moreanother company to replace some doors that were in their last leg. From the time I walked it to view their products to completion, absolute pleasure. Not the cheapest by any means, the sticker shock really shows the times. I had three doors replaced and absolutely night and day difference. The sales was quick and timely, understanding manufacturers process as everything is custom made to my specifications. dealt with the dad in this family business, Jeff, and great guy. Danny did the installation, master at his craft. Everything is just beautiful. They cleaned up after themselves, extremely polite and courteous. Down to earth during the install with conversation and my endless questions.

We contacted Andes again to replace some interior doors on the bedrooms and bathroom. The doors are…read morebeautiful and sturdy. Three years ago they replaced our front door and fire door (garage) Great prices for the quality doors you get as well as the professional installation. They put on new door frames as well and cleaned up well when finished. Highly recommend.

My experience:…read more So i reached out via yelp to andres and was replied to pretty quick. He was able to visit the following day to get measurements / estimate price. He was nice and explained everything. Plus gave suggestions... I gave a downpayment of 10% for everything to proceed. They then ordered it. Rough estimate would be 3-4 weeks for the entire process. They have a physical store in norco which was being run by Andres' wife. After 3 weeks or so give or take... i got a message that they were ready to install. Well within the time frame.... They informed me when they were on the way. They probably took roughly 2.5 hours. Lucas, Andres' son was present. Nothing was rushed and i saw how they handled everything... They can reuse your old door handle... but in my case, i bought a new one... just because. The price: It's pretty fair. It isn't cheap but you get what you paid for. For the peace of mind... ill do it again. Since i got a door replacement, everything was included. From removing the old one , to clean up, trash, installing... and thankfully.... the door i got doesn't need any paint. So it's pretty good. Threshold was top notch. And it seems water / insects wont be able to pop in. Will i choose to work with them again? Probably yes... Once i opt for a screen door... maybe in a couple more months once it gets a little bit cooler.

Quality customer service, professional and friendly. Top.notch craftsmanship reasonably priced and…read morehighly recommended.

I reached out for help with two door issues at my house and requested a quote. They came out and…read moregave me a single quote listing two separate line items -- "Interior Door with Installation" and "Entry Door Repair" -- each priced individually, as two distinct jobs. I decided to move forward with the entry door repair first and schedule the interior door install for later. When I called to book, they refused to come out unless I committed to both jobs at once. This was never disclosed when the quote was given -- nothing indicated the two line items were bundled or contingent on each other. Unprofessional, and a waste of my time after being quoted as two independent jobs. Not using them for either project, and wouldn't recommend if you want straightforward, flexible service. Update: The business responded claiming this was a "small repair" that was only offered as an add-on, contingent on booking the interior door install. For the record, the itemized quote priced the entry door repair on its own at $813.39 (new astragal + planing the door to open/close properly) -- a real, standalone job, not a minor add-on. Nothing in the estimate stated the two jobs were contingent on each other or that the repair required booking both.

I previously ordered windows through Design windows and doors and they were installed today. The…read moreteam was very professional, and the product itself is great. The windows bring in so much light and are very smooth to operate and high-quality. From the outside, it make the house have a much more modern feel. I'm excited to see how well they keep the cool air out and the warmth in. Thanks so much for all your hard work! Would recommend!

Terrible experience working with this company. I would rate 0 if possible…read more They had a measurement error which led to the project going 38 days beyond the contractual obligation. They also made a handshake agreement to install security doors, which is why we gave them the contract. They did not install these doors and clamed "this wasn't in the contract". Once they collected money, they had no intention of completing the doors. (See text message below from the owner stating they would install the screen doors). He added it to "notes" but the contract. See owners response below, he claims they were not the right doors, how can they agree to install something they didn't measure? Did they never have intenion of installing the doors? Dishonest and unethical business practice, terrible customer service. Do not work with this company.

We had an unexpected accident from our gardeners cutting the grass and had our sliding glass door…read morecompletely cracked and about to shatter. We needed an immediate assessment and repair. Glass Man was able to send someone out pretty quickly and quoted us a fair cost. Within a few days after the assessment, they were able to come and remove the old glass and install the new. Very professional and fast. Definitely would recommend.

Victor does amazing work, very organized and provides excellent service from beginning to end…read more Highly recommend!

What a great experience we had with United Builders from the first phone call all the way to the…read morefinal payment and finished product. The whole team was phenomenal, professional and the customer service was the best, by far, that we've experienced in many years, we can't say enough about this wonderful journey in getting our new windows. The team always called to introduce themselves and tell us their part and what we could expect from them and then, they always followed up with a text when they couldn't reach us on the phone. Punctuality, great product, communication, price and I can't say enough about the customer service.. off the chart! We had 15 windows installed and the quality in the installation and the precise cuts in the framing added such a great detail to each window inside the house and the way they retro fitted the exterior part of the windows with our wood trim.. it came out looking better than before and like they were one piece with the wood trim. My picture window and rain privacy glass windows are my favorites, they stand out and wow, is an understatement. Im a very picky, cautious person and a big do it yourself person...Thank you to the whole team for surpassing my expectations, putting my nerves to rest and for making this undoubtedly one of my best hiring experiences!

TL;DR: One star. The installation itself may have been fine, but when the crew damaged my mother's…read moreTraeger smoker, the owner, Rick, initially accepted responsibility and promised to make it right. After weeks of one-sided follow-up, he reversed course, accused us of essentially trying to scam his company, and refused to cover the repair. We had planned to hire this company for an upcoming $10K+ project. We are incredibly grateful we found out how they handle problems before moving forward. Run, don't walk, to the next company you received a quote from. During a door and window installation, the crew knocked my mom's Starlink panel off a table next to her Traeger smoker on the deck. Fortunately, the Starlink wasn't damaged. However, the incident immediately drew our attention to the adjacent Traeger, where a knob had been completely sheared off. My family had recently cooked a meal using the smoker, and it was fully functional--including the temperature-control knob--before the crew arrived. We immediately called Rick that same afternoon. He told us mistakes happen, emphasized that his employees were like family to him, and assured us he always makes things right. During the conversation, Rick even volunteered stories about other incidents involving his crews: a $700 lamp they had broken at another customer's home, a screwdriver dropped from a roof that broke another customer's windshield, a broken garage door he was dealing with at another home, and so on. At the end of the call, he took $150 off our nearly $5,000 project and promised to get the Traeger repaired. I specifically told him I did NOT have the time to manage the repair myself since his crew had caused the damage. He agreed. The next day, Rick texted that his guys didn't know they had damaged it but were extremely apologetic because they liked my mother. He again accepted responsibility and said they would handle the repair. See Exhibit A. Then nothing happened. I followed up. See Exhibit B. Eventually, I was told the foreman was looking into metal glue. Then nothing happened again. After another follow-up, the story completely changed. See Exhibit C. Rick essentially accused my family of trying to defraud his company and said he wasn't spending $600 on an "old, rusty smoker" because his team hadn't damaged it. Please. This was almost a $5,000 project. Do you really think I would spend hours following up, contacting Traeger, researching repairs, and dealing with a contractor over a few hundred dollars because I wanted to scam someone? This was never about the money. It was about principle, integrity, and accountability. Rick is a smooth talker--he can talk the talk as a salesman. Unfortunately, in our experience, he didn't walk the walk. At one point, Rick sent us back the same photograph we had originally sent him showing the Starlink on the ground next to the smoker, apparently as part of his "investigation." Rather than honoring his original commitment, he used the photo to construct an explanation for why he believed his crew couldn't have caused the damage. See Exhibit D. I ultimately spent hours dealing with Traeger technical support. Traeger confirmed multiple times that there was no way to simply glue the sheared component back onto the smoker. Interestingly, while Rick and his team claimed they couldn't find the part because it was such an old smoker, Traeger immediately located it and emailed me the price, quote, and ordering information. Surprise: metal glue wasn't going to cut it. I paid $160 for a replacement temperature controller box and then received a $450 quote for a handyman to travel to my mom's house to complete the repair. So much for "just use metal glue." My mom is absolutely infuriated. I'm honestly not sure what upsets her more: being called a liar by Rick or having her beloved smoker referred to as "old and rusty." And that's the real lesson here: Mistakes happen. What matters is how a company handles them. Rick initially accepted responsibility and promised to make it right. After weeks of inaction and repeated follow-ups from my side, he changed his story, questioned our integrity, minimized the damage, and refused to stand behind what he had promised. If you have multiple contractors quoting similar prices and the main thing drawing you to this company is how smooth Rick is during the initial sales pitch, RUN -- don't walk -- to the next company on your list. Maybe you'll have a five-star experience. I genuinely hope you do. That's what we expected based on the majority of the Google and Yelp reviews. But you may also end up in the one-star section of Yelp wondering why nobody warned you. Go look at my other reviews. I don't make a habit of bashing businesses. I generally prefer smaller companies because I want to support people who genuinely care about their customers. Rick says he cares about his customers. See Exhibits F. In our experience, the follow-through simply wasn't there.

I had used this company previously to replace a sling glass window and decided to have them upgrade…read moreall the windows in the house. The salesman that came to give the estimate was very polite, professional and prompt! The ordering process was simple and I even got a rebate back from my purchase, so that was a plus! The installation went smooth and the difference is felt in the home in regard to temperature with the new look windows! Thank you!

Quality work very impressed. Thanks to Lisa for being an…read moreinspiration from the first call to completion. Dave, arrived introduced himself, shown window for replacement, took measurements, told I would receive estimate within an hour. Approved, of price follow protocol of company. I was given the time date for installation, answered all questions. Wow, the gentlemen were on time, professional,courteous, knowledgeable of job to be done and cleaned up on completion. Have more windows to change and will be calling Window Guys again. Highly recommend. Linda C.