Had 2 windows replaced, including removing a kitchen bay window. Christian and Martin were polite and went the extra mile, and the windows look great! The project manager kept in touch prior to delivery, which I really appreciated. read more

Design Windows And Doors - Bedroom window. - Windows Installation Near Me - Ontario, California

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Terrible experience working with this company. I would rate 0 if possible. They had a measurement error which led to the project going 38 days beyond the contractual obligation. They also made a handshake agreement to install security doors, which is why we gave them the contract. They did not install these doors and clamed "this wasn't in the contract". Once they collected money, they had no intention of completing the doors. (See text message below from the owner stating they would install the screen doors). He added it to "notes" but the contract. See owners response below, he claims they were not the right doors, how can they agree to install something they didn't measure? Did they never have intenion of installing the doors? Dishonest and unethical business practice, terrible customer service. Do not work with this company. read more

Design Windows And Doors - Owner admitting mis measuring the window leading to contractual breach and acknowledging the security doors were agreed upon. - Windows Installation Near Me - Ontario, California

We spent 30K to get all of the windows In our house replaced + add two security doors. They mis measured one of the main windows , so when they came to install it, they didn't have the proper window to install. Two weeks later they returned to install the correct window, but had failed to measure the security doors. So now they are unable to install the security doors. We are over a month beyond the original install date and the project is still not completed. We choose this company, despite costing significantly more than others and have been very disappointed with their professionalism and lack of respect for their customers time. I am highly disappointed and would not recommend working with them in any capacity. Attached is a text message directly from the owner stating they would install the doors. read more

Design Windows And Doors - Owner of Design Windows & Doors confirming via text they would install security screen doors. - Windows Installation Near Me - Ontario, California

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I previously ordered windows through Design windows and doors and they were installed today. The team was very professional, and the product itself is great. The windows bring in so much light and are very smooth to operate and high-quality. From the outside, it make the house have a much more modern feel. I'm excited to see how well they keep the cool air out and the warmth in. Thanks so much for all your hard work! Would recommend! read more

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For a front door and screen over $13,000, way to much.the guy that came over was great but keeps calling and text because I mentioned windows, four calls and three texts one day after quote read more

These guys did it again! Design Window & Door previously installed new windows and shutters at my previous home in 2015. Loved their work and quality so much that I contacted them again. They installed new windows, doors and shutter again at my new home this month 2025. This company also has the best product, the quality is outstanding, and my windows look amazing. Highly recommend! As far as the professional installers, I can't say enough good things about Bernardo Jr., Christian, and Kent! They were professional, friendly, and extremely knowledgeable from start to finish. The installation process was seamless, and they clearly take pride in their work. read more

I am most pleased with Design Windows & Doors. Very curtious and prompt attention. From the first meeting with J.R.. to talking to and emailing Sidney, to the installation work of Noe and Emilio, everything went smoothly. This company carries some high end products so you will pay a little more, but my new front door is stunning. Thanks to you all! read more

The most expensive and dishonest door and window company. Terrible customer service, they only care about taking your money. Do not waste your time. read more

I want to give a big thank you to Mr. Bernardo, Christian Bernardo Junior, Kent, and Noa for the fantastic job they did installing my windows. From start to finish the entire team was professional, efficient and courteous. They arrived on time to work with great attention to detail and make sure everything was cleaned up Beautifully afterwards and that I was satisfied. The installation was done flawlessly and the windows look and perform even better than I expected. It was clear that they take pride in their work and care about customer satisfaction. I highly recommend this team for any window installation needs. Excellent service and outstanding results!!! read more

Design Windows And Doors - Window - Windows Installation Near Me - Ontario, California

RUN ‍ RUN ‍ far away from this company. I replaced all the windows and sliding door in my home with this about company 3 or 4yrs ago. Paid roughly 20k and there has been nothing but issues ever since. Numerous delays and cancelations on the installation, installers requesting to use my restroom. Even when I thought I was done, the windows and doors started to leak everytime it rains. Save yourself a headache and go with a reliable company. This company is a joke, but im the clown thats stuck with this disaster smh. read more

Had a window project so I requested a quote from several businesses. Design windows texted me 7 times with 3 different people and called me 6 times to confirm the consultation appointment. I was working at the time so could not pick up. I've canceled the appointment since I went with another window installer and they are still calling me to schedule an appointment. Please go away and stop calling. Don't have to be that desperate. read more

What a GREAT experience getting our new windows! They arrived early and were ready to go when I was ready. There was no rush. These three gentlemen, Cristian , Bernardo and Noe felt like family. They were so professional and easy to talk to. There set up, install and clean up worked in a smooth orchestrated manner. It was like watching a performance that had been really well rehearsed. It was fun to watch them in action. They took few breaks and completed the project way faster than I expected. The work was top notch, making the walk through easy, and to make it even better, the windows are so beautiful! We are really going to enjoy these beautiful new windows. Steve did a great job of keeping us updated as we waited for the windows to get delivered, as well! It was easy to schedule the install date and he was really considerate about the changes we had on the install date. They told us they will check in to make sure all the windows are working as expected in the future. I don't expect to have any real issues but I truly believe if something does go wrong, they will be quick to fix it! We priced around and saw all the new options you can get with windows now. We didn't need fancy windows. We just needed to replace our very old ones. They were able to provide at the lowest price, and still give us a way better "beautiful"windows, than what we originally had. They provide excellent windows at a great price with excellent workmanship! JR, the owner, is the best! He knows this business really well and is a blast to hang out with, even during a sales call visit ! Lots of laughs, fun stories and a great sales pitch! Love this company! read more

Excellent Work! I love my Beautiful 15 windows Definitely a 5 Star Business, Very Professional!!!! Would recommend this company for all windows and doors . read more

Save your time, initial visit from Design Windows & Doors salesman result was a $5,000 quote to replace a small 30" wide door that neighbors have replaced for less than $1500! Absolutely ridiculous! read more

Design Windows And Doors - 30 inch wide garage pedestrian door to side of house. - Windows Installation Near Me - Ontario, California

Bernardo and Bernardo Jr. were very professional and friendly for my install. ----------//////

We had an excellent experience with DW & D. Initially a major company quoted $30,000 for four windows, but Scott at DW & D provided a much more reasonable price. A few weeks later our new windows arrived and the difference is amazing -- our home looks so much better and the windows are clearly superior to our old ones. The installers, Kent and Cristian, were on time, professional, highly experienced, and very pleasant to work with. Their workmanship is outstanding. Highly recommended. We highly recommend Design Windows and Doors for window replacements. read more

My beautiful iron door was installed today! It added great style to my home. Great service from Bernardo, Bernardo Junior, Christian, Kent, and Noe. They worked carefully and completed their job with no mess left behind. Thank you to JR, Sydney and Design Windows and Doors! read more

We had a great installation by Kent, Cristian, Bernardo, Bernardo Jr and Noe. They came on time. They we courteous and communicated well with us. Their work was efficient and clean. read more

my husband and I were very pleased and impressed with Design Windows and Doors The crew. Kent, Node, Cristian, Bernardo and Bernardo Jr were excellent. They were very respectfu, professional and neat I would recommend your company to anyone read more

My 8000.00 dollar slider leaks water into my dining room I called and they said they would schedule a water test but nothing happens nothing but bs from this company I'm not ok with water into my dining room read more

Bernardo, Cristian & Rene did an absolute awesome job. Very professional. Thanks guys.

Christian amd Bernard did an amazing job with this installation. The work was great. The site was clean. They were very good about explaining everything. What an awesome crew. I'm very happy in the work and the quality of the product and would definitely come back again for future window and door needs. read more

Today I had new windows installed. The installers, Kent and Bernardo, exceeded my expectations. They arrived early, were incredibly courteous and took all the mess with them. Kudos Design Windows for providing your customers with such a professional team. When you purchase from Design ask for this duo. Oops! Sydney took over the paperwork and continues to complete that task. I'm sure we'll have closure real soon. Thanks for stepping in Sydney read more

I have just had 7 windows replaced and have nothing but good things to say about the crew that replaced the windows. Bernardo had measured the windows and worked today to install and match the wood molding to the front house windows. Kent made sure that all was going well with made sure that the finished product was working and done right. Christian and Noe also installed the windows making sure that there were no gaps and the caulking of interior and exterior windows looks amazing. Thank you all for a job well done!! Best of all the cleanup was perfect and no mess was left. I definitely will use Design Windows and doors and ask for the same efficient crew!! Thanks again!! read more

Bernardo, Bernardo Jr., Noe, Christian, and Kent did an absolutely outstanding job replacing our original windows from 1947. The new heat-resistant, sound-barrier windows have made our home feel significantly cozier and more comfortable. They also replaced two main entry doors, which required them to completely remove the old, tricky frames and start from scratch--but it was no problem for this team! Their craftsmanship is top-notch--no gaps, no cracks--and everything looks beautiful. We couldn't be happier with the results! So glad we made the jump on this investment into our home! Thanks guys! read more

First of all, the product is first rate! The expectation is that the workmen will do a good job. Kent, Bernardo, Cristian, Rene, and Noe were exceptional. Their work ethic is unsurpassed and their attention to detail was spectacular. They are true professionals who very obviously take pride in their work as they should. Thank you gentlemen, you are the best! read more

Bernard and Aceves were our install team for our new front door and they did knocked the job out of the park!!! Super clean work, the door looks amazing! They showed up on time and made quick work of the project. The quality install and time it took them to do it showed they know what they're doing. read more

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Bernard and the other service person did a great job repairing our back door. When the installers first installed the door last year, they didn't do the best job sealing it and unfortunately it was susceptible to moisture. After the recent atmospheric river, the door no longer closed completely. Today, the service people diagnosed, repaired, and cleaned up the area in a couple of hours. Great job! read more

The installation was great went without a hitch. The two workers who installed the doors did a great job in walking me through the end result. Thank you Chris and Chris for being professional and respectful in my home. Although I never thought I would pay as much as I did for doors I do believe the product speaks for itself and I am happy with the outcome. read more

Windows are amazing quality and looking amazing. Christian and Bernardo did an amazing job. They were on time, fast and very professional. I would definitely recommend this company for your window replacement needs. read more

Installation crew was friendly and well equipped to handle install. Very professional installation job and very clean work. Chris and Christopher techs work fast quietly with great results. read more

Design Windows And Doors - Front window replacement installed by Chris and Christopher. - Windows Installation Near Me - Ontario, California

To the owners of Design Windows & Doors your employee Joshua was impatient' unreasonable and demanding. Not a good representation of your company. His entitled attitude is off-putting and we had a horrible experience working with him. read more

We highly recommend this company. Their employees, Kent, Bernardo and Cristian know their product and aim to please the customer. You won't be disappointed ! read more

Bernardo and Brandon were amazing. Great workmanship and very professional. Went above and beyond installing my new door. Kris and Chris also did an amazing job installing my 6 windows. Super fast and great work. Highly recommend this company with its professional employees. 5 stars all the way. read more

Kent , Bernardo & Cristian arrived at my house promptly at 8am to install 9 windows and one patio sliding door. They were extremely polite and professional as the went over what I had scheduled to have done and made sure I understood the process. They worked efficiently and cleanly as they removed 9 windows and a slider. Some of my widows are hard wired to my alarm system and they made sure that the windows were drilled in the proper location and that my wiring was strung through properly. When they finished they walked me through the house and made sure everything was clean and working properly. I percent would recommend these guys to do your work. read more

Had 7 Windows installed which were high quality with beautiful finish. Only 2 issues was that we had to reschedule due to solar company not finishing their work on time and incurring $500 late fee non refundable for 2nd install appointment. 2nd issue the factory window on one of the windows came without a balancer so whenever you open the window it opens UNEVEN. read more

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Bernardo's crew along with his kead Adam did an amazing job. They are very professional and work so well together! I am very happy with the communication with Bernardo and his team!!!! read more

Design Windows And Doors - Before - Windows Installation Near Me - Ontario, California

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Zero stars... AVOID this company. Unexplained delays, insufficient installs and multiple requests for damages to be repaired are not something anyone should have to deal with when they are hiring a company. While this job started out lovely, with a nice sales rep, etc. the job quickly went down from there. Once we FINALLY had approval for permits and the type of windows we were allowed to get according to the Long Beach Code of Appropriateness office (that's a whole other issue with the city, which took 10 months to deal with), we then waited for our windows. When the team came to install our windows, they backed their truck into our brick and iron fence, damaging it. They promised they would fix it. They never did, to the point that I had to ask for a credit. Once the windows were installed, we were told parts were missing. Handles were the wrong color on some of our windows, caulk around the windows hadn't been triple checked, so that was missing as well, meaning WE had to go back through and caulk the sections of the windows and trim that they had skipped over the weekend. Screens were also missing. A week or so later the missing screens arrived. The door that the team had measured for on multiple, separate occasions, and was supposed to be installed with the windows, we were told was the wrong size and they would have to measure AGAIN and reorder the door. SEVEN MONTHS LATER we were told we finally had a door. And then the installation delays began. It took weeks, strongly worded emails and the owner stepping in to finally get our new door installed. Of course they left the nail holes visible and put up the wrong trim on the inside of the door, causing more emails to the owner, a request for a credit on the damaged gate after their team came out and said they couldn't fix it and it was a multiday job, something no one had told us when the damage was caused. I had originally asked for a lower credit, but once I heard how long the job would take and priced out how much more the gate repair would cost me to hire someone else to do, I asked for a larger credit, which the owner denied saying COVID had hit their business and prices. Yes, I know, I'm paying those inflated prices, and will now have to do the same with the gate I will need to get repaired on my own dime. I am generally a very reasonable client, having worked with contractors for 2+ years restoring our current historic craftsman house, and I've worked with contractors in different states on two previous homes we had lived in. This was by far the worst experience I have ever had with any contractor or business. I finally had to agree to the lower credit because I really and truly just want to be done with this company and never see or hear from them again. I will pay their inflated prices, eat the cost of the damage they did to my home and will have to pay out of pocket to repair, and await them coming out to fix the trim and nail holes they left in a $3000+ door install. I don't have much hope that this will happen anytime soon or be done right, so I will end up having to do this myself as well. Needless to say, avoid this company at all costs. I love to support family and locally owned businesses, but if this is how they are going to treat an almost $50k job, then I don't know what they will do to someone else. read more

I would leave a minus star if I could. We ordered 4/5/25 and still have not received windows. This is not a small job it's a whole house replacement. They didn't have a problem taking 50% of the cost upfront. Difficult to get information and someone to talk to regarding our project. Of course the owner was happy to talk to us when we were considering ordering but not now. I would have been happy if they stayed true to what they sell. Very dissatisfied !!! read more

I searched several companies, design windows had the best price, the workmanship was great read more

Design Windows And Doors - Windows Installation Near Me - Ontario, California

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