I went in for a glass replacement for my living room window. Excellent customer service. Glass quality and price were better than chain home improvement stores.. Order fulfilled quickly while I waited in shop. Would highly recommend. read more

Use this place twice to order table tops. Glass was made exactly to order. The people there are nice.

He cut glass for my cabinet door, had it tempered, and installed it for a great price with quick turnaround. This is the only place that I will go for glass in the future. read more

They are the only Glass & Mirror shop you need. Best service in Chino, California. I would refer this company anytime. read more

Called them on Monday to make an appointment to look at a window that was coming loose from the frame. Arranged for service today to come out and take a look at it and great customer service. Came within the appointment timeframe and fixed it up within 15 minutes. So happy! Would definitely recommend. Thanks! read more

Great service. Quick and reliable. Came over the same day I called for a free quote. Made an appointment a few days later for them to come back and replace the glass in my window. read more

Loren's Glass & Mirror - Condensation in my window that needed to be replaced. - Glass & Mirrors Near Me - Chino, California

Woke up to a broken window and they had someone come out within 24 hours of calling! Service was fast and prices were good. Very satisfied

Small family owned business with fair prices. Their location and facilities are a bit dated and not in the best neighborhood, but they do provide good service and will give a good price break if you can bring your item in versus having a house call. I had them re-glass a broken window with a special low energy tint that was popular 20 years ago, to match the adjacent windows, and they were able to make it happen. It only took a few days to get the material custom ordered and the pricing was very reasonable. Overall, they did a good job. read more

They did a wonderful job, they were very diligent. We needed a new window repair for our living room window. They were quick to schedule and make an appointment. I got a quote the same day. And they came the very next day to get the job done. We are extremely pleased with their work! Thank you Justin! read more

We are very happy with the service and the price to replace one of our double pane windows! They were very professional and did a very nice job for us read more

Had an appointment for them to come out and give me a quote in person. Made sure I was home. They rang the doorbell once and left. I was upstairs and didn't hear the doorbell. They said I need to reschedule. They didn't try to call me or knock on my door. Very frustrating. read more

Family-owned and operated. Quality work at fair prices. I have had all of my wood tables custom fitted with glass table top and would recommend. Also had new glass shower doors installed with zero trouble. And recently, I had a bathroom window glass replaced and it's beautiful. These guys are friendly and honest. They have my business for life. read more

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I needed plexiglass for a crane claw machine. The original cracked. I called First to make sure that they had what I needed and the lady on the phone said they did. I went down there got a fair price and the service was done within about two days. read more

I had used a mobile screen repair service a few months ago but completely missed the gaping hole in the kitchen screen. I called at 11 am asking how much for the repair and how long. I popped the window out, brought it in and in 15 minutes I was on my way home! These guys are fast and fair. Thank you! read more

Great small local business with outstanding customer service. I needed several glass shelves for my kitchen cabinets. I provided the measurements over the phone and was quoted a reasonable price. The order was placed over the phone. A few days later, shelves were completed and pick up was easy. This will be my go to business for any glass related projects. read more

Great work at a great price! Highly recommend for all your glass - mirror and window needs. read more

I ordered 2 mirrors and paid in full upon order. The girl was supposed to call me when both mirrors were in. About a month later I called and she said they were in. I explained that I was out of state due to COVID and she told me they were there and to call her when I was going to pick them up. My son came back from out of state (North Carolina) and went to pick them up and they said without the receipt they could not look it up. I found the receipt and the next day he went back to be told that they only hold items for up to 90 days and the items were gone. No refunds. So much for supporting local chino business. I will never use them again and do not recommend them. They are not an honest business. read more

Kevin with Loren's Glass and his staff is on time, professional, quality work! He had the job done very quickly and come out exactly how I wanted it. We will use them for the next job we have in our home and refer them to everyone. read more

Loren's Glass & Mirror - New mirror and glass shelves in the bar area. - Glass & Mirrors Near Me - Chino, California

I have been using this company for about 15 years. Everything from custom glass table tops to shower door replacements. Also broken window because of a baseball. Great company to do business with. read more

My local Glass store. Staff always friendly. The work is done nicely and fast Heidi recommend them.

Always the go to place for glass needs & window glass repair. We are in property management & we have been going to them for 20 years. Best service & price. Very reliable read more

Had to wait awhile for the actual window repair, but when the day arrived, it took him only 15-20 min. to replace the glass. Nice and efficient. The inner edge is different than the original window glass, but it won't be noticed. I can highly recommend, unless you are in a big hurry. I'm sure if it was an actual broken glass, they have emergency appointments, but this was just a broken seal. read more

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They were fast and affordable and very polite. Definitely recommend. They helped me out with a broken window my Great Dane puppy decided to break. read more

Absolutely saved the day! I've always known about this place but just recently finally used it. They fixed a broken mirrored medicine cabinet door in just a few days and at a price that was super reasonable. 100% recommend this spot. read more

I needed a broken window glass replaced and I chose Loren's Glass & Mirror because of other recommendations in a local Facebook group. I called and they were friendly and I was able to quickly make an appointment. The repairman was super quick in replacing the window glass and he very nice as well. The prices are affordable. I highly recommend them and I will definitely call them again if I need their service again. read more

Loren's Glass & Mirror has been a staple business in downtown Chino for decades. I haven't seen any capital improvements during that time. However, it is a small local business, and perhaps there is no need to make any updates or improvements. Upon entering, there is a small dated office, and you will see miscellaneous orders occupying most corners of the office. Behind the office is the shop, which is visible. There appears to be one employee who is tasked with taking orders, answering the telephone, and assisting customers at the counter. When I entered to place my order, I waited several minutes until the conclusion of a telephone call. Since there is only one employee, be prepared to be patient. I ordered several 1/4 glass tops for all of the furniture in three bedrooms; three dresser glass tops and four night stand glass tops. When I placed the order, the employee called another business to get pricing. Glass is not as affordable as I expected. My order was almost four hundred dollars. Once my order was ready a few days later, I went to pick up it up. After paying my balance, I started to load the glass. I also discovered that glass is heavier than it looks. There was no offer by the staff to offer assistance opening the door or loading the glass. Since I had so many pieces, I had to return the following day. The following day, I picked up the remaining pieces of glass. I entered the business, and there was no one at the counter, but there was a person working in the shop. I started to remove the glass, and during the entire time, there was no acknowledgment by anyone. Again, I had to deal with opening the door, holding the door open, and walking out with large pieces of glass. I was glad I didn't break it. Ultimately, I got all of the glass home and covered my furniture. The glass came out great, and now I have that hotel feel. This is no indication that I will be covering my couches with plastic next. Come to Loren's Glass & Mirror for the products, but do not expect any frills or fluffy customer service. read more

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Ordered on Friday , Picked Up Monday ...Very quick and Friendly ...Would recommend nice new look for our new breakfast table read more

Loren's Glass & Mirror - 35x35 inch table top - Glass & Mirrors Near Me - Chino, California

We remodeled our bathroom, and we needed a custom sized octagon shaped mirror with a 1" beveled edge. We called them and they picked up right away. We put in our custom order and they had our custom mirror a few days later. They are the best in the business, no doubt! So thankful to business with such great people. 10/10 recommend. read more

We ordered smoke gray glass for our sideboard and dining table. We previously ordered glass for our desks. All pieces have been exceptional. This time due to the size we had the glass delivered. Cody, our glass installer, was so professional and did a fantastic job. The whole team at Loren's has been a joy to do business with. They return calls promptly and delivery is flawless. We are so pleased with Loren's. read more

Loren's Glass & Mirror - Sideboard - Glass & Mirrors Near Me - Chino, California

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Called for a quote on glass table tops, made the deposit through Venmo and my order was ready for pick up 5 days later. Was supposed to be ready within a couple days but I forgot to check back. Definitely will use them again if needed. read more

I was recommended by Lowes to come get some advice on my shower glass door issue. The first time I visited, I had a great impression with advice from Joey who was very clear and reasonable. He had requested me to provide detailed measurements for the part for my shower glass door. I went home and returned as quickly as possible with the information. I was told that I'd be contacted, but never heard back. When I called to follow up, I finally got a quick estimate, but not final because they need to visit to see the situation in person. When I finally waited for him to come take a closer look on what work we'd like to get done and lock on the pricing, he wasn't willing to wear shoe guards nor remove shoes. We had just cleaned our carpets. It was a pity. He also didn't have a good attitude and claimed that he had an accident... read more

Lorens glass is a great local company, very professional and took care of our home. Thank you guys. read more

Loren's Glass & Mirror - Glass installed. - Glass & Mirrors Near Me - Chino, California

I have gone here for years for window and glass repairs in the Chino area. I love to support small businesses. This company may be slightly rough around the edges and the owner a little gruff but the staff make this place wonderful. They always answer the phone during business hours and are nice and polite.. the office lady(ies?) are wonderful. They come out and measure, they follow up and for my jobs (usually small) they collect payment after. I would 100% recomend them. read more

During the recent thunderstorm my dog broke out one of our rear living room windows. Had spoke to another glass repair company close to my home and they told me my entire window frame and all needed to be removed and replaced. We live in Eastvale California any friend told me to try Lauren's in Chino. Gave them a call they came out the next day to do a measurement and provided me with an estimate. Told me there was no need to replace my entire window and frame they can replace just the glass and would only have to order it it would take about two weeks. The very next day they called to schedule an installation appointment and said the window should be in within five days. My installation time came today between 10 and 12 was the window for the repair man to show up. At 10 o'clock on the nose my doorbell rang. At 10:50 AM my window has been replaced everything is cleaned up and the gentleman in his left. He also saw the torn screens that the dog rip to break the window and mention that they do screen repairs along with the frames. He took the friends with him and told me I can pick them up within the week. Extremely impressed with the service, follow-up, follow through, craftsmanship, and price. Would highly recommend to anyone who has any glassware window repair needs. read more

Have used them in the past and they were great, but this time needed a screen for a window. Went to pick it up on the day they said it would be ready. It wasn't. Went back next day. Now they say it is lost and can't find it. Got a refund. They wanted to write a check, no I don't think so. Paid in cash and wanted a cash refund. Will not be using them again. read more

Super helpful. They took my order for some glass shelves over the phone, with a small deposit. I wasn't sure of what I needed because the shelves were for an old hutch and I didn't have the original shelves to know how thick they needed to be. I was worried because they would need to be able to support China and crystal, and the shelve measurements were long with no supports in the middle. They were very knowledgeable about the type of shelves that were typically made during that era, and so I felt confident that I was getting shelves that could support my grandmother's precious china. The order was ready early and they even helped to carry and place them in my car. read more

I ordered a 18"x 16" piece of tempered glass on Monday, I was told it would be ready the next day. I came back on Wednesday to pick up my glass, the girl at the desk let me know she forgot to order it . I called on Thursday to see if it was ready, the same girl told me it was, when I arrived, she told me she was mistaken , one of the owners came out a made me feel like it was my fault that it did not make the delivery truck. They called me today to tell me it was ready- $ 14.00 worth of headache I will check Yelp next time I need some glass first read more

Loren's cut thick, custom glass shelves for us with a beveled edge. They did an amazing job at a great price. read more

Loren's Glass & Mirror - Glass floating shelves. - Glass & Mirrors Near Me - Chino, California

Mike and his front office gal Alejandra are ABSOLUTELY perfection when it comes to customer service and professionalism. We have been to this family owned business twice and each time we were kindly welcomed and treated with nothing less than excellency. Mike and Alejandra gave me great advice and both were upfront and honest with prices. I love to buy/shop locally and this is one spot I have already recommended to ALL of my neighbors . P.S.; get the window cleaner...its FABULOUS! read more

We went through this company as a client required two (2) glass pieces for their front doors, mind you the client is disabled as required the front doors to be finished asap and this was my experience: Day one (1) of first week: Went to the shop dropped of the template and told them we needed two (2) glass pieces for two (2) front doors. They took our template and were told they were going to be ordered. Week two (2): Went to follow up on our order. The front desk lady said that she was away and the person who took our template did not relay the info to her and thus she had to place our order for the first time! We now tell this front desk lady that we do want to process our order , so she agrees and then we leave. Week two (2) days later: Went into the shop to check up on our order. Guess what? Front desk lady said she did not know the price of the glass, hence why she did not order and now that we are in the shop she tells us the price! I mean why not call us to confirm the price and process the request accordingly? She had to wait for us to go into the shop again... in order to process the request! At this point we already have an irate client as they are upset as much as we are. Front desk lady says it will be ready the following week... Week three (3): I go into the shop to confirm my order. Front desk lady says the glass will be in the next day, however, she only ordered one!!!!! After time and time, we explained we needed glass for TWO (2) FRONT DOORS!!! The note the initial person left with our templates noted two (2) glass pieces were needed. I ask for a full refund on the one (1) glass piece I did pay for. The front desk lady then goes to speak with whom I can only assume is either the manager or owner of the place, Kevin. I try to convey my issue with my order , but rather than trying to be a professional , he puts up his hand and waves as to say "shut up". He does the least to speak with me or try to see what went wrong, but instead hands me my refund and goes about his day. This was going to be the place where we were going to place our orders for our customers, but seeing that the (manager or owner) could care less about its customers, I went somewhere else. Not only did I make the order Loren's glass failed to complete but also placed a new order with the new glass shop we found. I would say avoid this place. Not only is their work ethic a mess, their organization skills, communication skills and customer service is terrible. I would have rated a zero (0) if I could. read more