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I got the classic smash but with just the patty, american cheese, smash sauce, grilled onions, and pickles. It was really good! The regular fries were okay but not anything special, next time I'd rather try the smashfries or the waffle sweet potato fries.
Overall, it was an okay experience. Located inside UTC mall, the burgers and fries were good but didn't taste as fresh as we'd hope. Really wanted to love it, maybe i'll try it again next time.
Went here for lunch. Easily accessible fast service. Burger was delicious i almost forgot to take pictures. The sweet potato fries were also very good perfectly crispy. I enjoyed the smash burger and the melted cheese on the burgers i love mushrooms so this was pretty good. The place was clean.
I'm pretty sure this is the best Smashburger location I've ever been too. The burger came out so hot off the grill I had to let it sit for minute! The patty was cooked perfectly. The fries were as good as I remembered. As others said the customer service was fantastic, Kelsey was great. Nice location in the mall, glad to see it was busy - I was worried they would have a hard time with several other options already being there. Hope they stay for a long time!
Service was quick and friendly. Burger parties was nice juicy, the truffle compliments the burger and cheese. Fries were well seasoned. We definitely try again.
Stopped in Smashburger for a quick bite and Kelsey was so welcoming and sweet! My brain was tired at the end of a long day and she was patient, friendly, and I'm so glad she talked me into the Mushroom Truffle burger! It was delicious, buttery, and I still got my veggies on the side! The tots were PERFECTLY crunchy and salted, which I feel is rare to achieve that perfect balance.
The burger was good but avoid getting onions here, we got moldy onions. Fortunately the staff was nice was able to change and make us a new order (without onions of course). The meat was good, it didn't have a animal like flavor. The cheese was really good and so was the bread.
I just had an amazing cheeseburger with Parmesan spicy fries and root beer.It was so fresh and juicy . I'll be back soon. Great service by Kelsey. Thank you .
I had placed an order on-line for pick up and it was very quick. My order was ready within about 5 or so minutes of my arrival. I was welcomed as I walked in and the staff was very friendly. I got a chicken smash burger, it was good but would have liked a little more seasoning . We also got the Brussel sprouts which sound like an odd choice but they were so good, the hot tots (tossed in Nashville hot seasoning. They were spicy but yummy) and a regular smash burger which was beyond delicious. A few of the items were on the $5 (both burgers were) menu which is a pretty good deal and the sides just shy of $5 as well. I had a coupon for $5 off of $15 so it was like buy 3 get 1 free. Being at UTC there is a good amount of seating inside (including some bar top style seating so you can sit and people watch while you enjoy your food or shakes) as well as plenty of shared seating in the grassy/courtyard area outside. Overall pretty good food and experience and I am looking forward to heading back. Smashburger is a great, filling, budget conscious option in the La Jolla area.
The truffle mushroom burger was actually one of the best burgers I've had in my life. Along with the sweet potato waffle fries, it made for a much needed delicious lunch! The service was also fast and the woman working the front (I believe it was Alisha or something along those lines) was so smiley and kind and friendly -- really made the experience even more enjoyable! Causal ambiance, I sat outside and it was quiet enough for me to take a call!
First time at this establishment. Ordering was easy and fast. The food came out quickly and the mushroom burger was juicy and tasty. The french fries were crispy like I requested. Overall, this was an epic visit to Smashburger. Love it!!!!
smash burger milkshakes area so the and creamy! lived their salted caramel shake a real treat! lots of indoor seating, friendly service.
First time trying a Hot Dog from Smashburger and it was so good. I think the Texas Toast Style Bun is what makes a delicious difference. It's called the Americana Big Dog that has Ketchup, Mustard, Onions and Sweet Relish. I ordered mine without the Sweet Relish and it was still a great hot dog. We ordered to go so didn't really check out the establishment, but the atmosphere felt inviting and very friendly. Our ordered was made fairly quickly so hardly any wait at all. read more
18 days ago
After having tried most of the menu, I put everything I like about each item together into one - truffle mayo, chopped chilis, deluxe Smashburger with extra veggies. It's extra, and extravagant. There are indoor outdoor seating spaces dining in. Staff are helpful and quick with pickup at the counter. read more
5 months ago
I got the classic smash but with just the patty, american cheese, smash sauce, grilled onions, and pickles. It was really good! The regular fries were okay but not anything special, next time I'd rather try the smashfries or the waffle sweet potato fries. read more
4 days ago
2 months ago
Overall, it was an okay experience. Located inside UTC mall, the burgers and fries were good but didn't taste as fresh as we'd hope. Really wanted to love it, maybe i'll try it again next time. read more
Went here for lunch. Easily accessible fast service. Burger was delicious i almost forgot to take pictures. The sweet potato fries were also very good perfectly crispy. I enjoyed the smash burger and the melted cheese on the burgers i love mushrooms so this was pretty good. The place was clean. read more
I'm pretty sure this is the best Smashburger location I've ever been too. The burger came out so hot off the grill I had to let it sit for minute! The patty was cooked perfectly. The fries were as good as I remembered. As others said the customer service was fantastic, Kelsey was great. Nice location in the mall, glad to see it was busy - I was worried they would have a hard time with several other options already being there. Hope they stay for a long time! read more
4 months ago
Service was quick and friendly. Burger parties was nice juicy, the truffle compliments the burger and cheese. Fries were well seasoned. We definitely try again. read more
2 months ago
5 months ago
Stopped in Smashburger for a quick bite and Kelsey was so welcoming and sweet! My brain was tired at the end of a long day and she was patient, friendly, and I'm so glad she talked me into the Mushroom Truffle burger! It was delicious, buttery, and I still got my veggies on the side! The tots were PERFECTLY crunchy and salted, which I feel is rare to achieve that perfect balance. read more
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This is the kind of review that warms our hearts, Leah. And fires up…
7 months ago
The burger was good but avoid getting onions here, we got moldy onions. Fortunately the staff was nice was able to change and make us a new order (without onions of course). The meat was good, it didn't have a animal like flavor. The cheese was really good and so was the bread. read more
7 months ago
I just had an amazing cheeseburger with Parmesan spicy fries and root beer.It was so fresh and juicy . I'll be back soon. Great service by Kelsey. Thank you . read more
I had placed an order on-line for pick up and it was very quick. My order was ready within about 5 or so minutes of my arrival. I was welcomed as I walked in and the staff was very friendly. I got a chicken smash burger, it was good but would have liked a little more seasoning . We also got the Brussel sprouts which sound like an odd choice but they were so good, the hot tots (tossed in Nashville hot seasoning. They were spicy but yummy) and a regular smash burger which was beyond delicious. A few of the items were on the $5 (both burgers were) menu which is a pretty good deal and the sides just shy of $5 as well. I had a coupon for $5 off of $15 so it was like buy 3 get 1 free. Being at UTC there is a good amount of seating inside (including some bar top style seating so you can sit and people watch while you enjoy your food or shakes) as well as plenty of shared seating in the grassy/courtyard area outside. Overall pretty good food and experience and I am looking forward to heading back. Smashburger is a great, filling, budget conscious option in the La Jolla area. read more
1 year ago
The truffle mushroom burger was actually one of the best burgers I've had in my life. Along with the sweet potato waffle fries, it made for a much needed delicious lunch! The service was also fast and the woman working the front (I believe it was Alisha or something along those lines) was so smiley and kind and friendly -- really made the experience even more enjoyable! Causal ambiance, I sat outside and it was quiet enough for me to take a call! read more
10 months ago
First time at this establishment. Ordering was easy and fast. The food came out quickly and the mushroom burger was juicy and tasty. The french fries were crispy like I requested. Overall, this was an epic visit to Smashburger. Love it!!!! read more
2 months ago
It's been ages since i visited a smashburger. The cashier seems new. It took awhile for her to get the order. We got classic burgers, chicken tenders and smash fries. The fries were still as good as I remembered. My favorite from Smashburger used to be chocolate peanut butter milkshake. Unfortunately they didn't have it here. The service was ok. We had to remind them about our fries order. I would come back to get a chicken burger and some sweet potato fries. Hopefully they'll have the shake. read more
3 months ago
3 years ago
I'm not sure why the negative reviews... everything was absolutely delicious! I like burgers but to me they get old quickly. It would take a really tasty burger for me not forget and want to go back! Smash burger it is with that Double Smoked Bacon Brisket burger! I ordered the burger with Smash tots a lemonade and a Oreo shake. The burger was perfect with thick juicy brisket slices on top. I didn't how I would like brisket on top, but it worked together well. I enjoyed it so much, every single bite was devoured! I would've like more smash tots since they were really yummy and I think the portion was a bit slim compared to the giant burger. I'm not sure if I've had Tractor Lemonade before, but I'm a fan! The Oreo shake is one of my favorite things in general and it was delicious! It was not super busy when we arrived. Staff were friendly and the restaurant was clean. The food came out quickly and the Oreo shake came out a bit later. I think the ice cream was beyond frozen and they had to put some muscle into making it, Thanks! Everything was better than I expected! Thanks for a yummy meal and delicious Oreo shake! 2024:5 read more
About a week ago, I was at this Smashburger location for a Yelp Elite Event, and at the time, I promised to return to the turkey burger, and I did, to pay homage. I had the single patty turkey burger with a side of sweet potato fries. The burger was very good, although I did hit a couple of heavy pockets of salt. The turkey patty itself was very tasty and juicy. The burger is a great alternative to the beef option for those who do not eat red meat. The pickles, red onions, lettuce, and tomatoes were fresh and crispy. I liked the way they toasted the buns on the turkey burger. The sweet potato fries were great. They had crispy nature to them, were lightly seasoned, and tasted great. I would order them again. The young ladies at the front were super nice and helpful. This location offers inside and outside seating. It is located at Westfield UTC. Great turkey burger. read more
3 years ago
The Westfield UTC Mall has undergone such a positive expansion with a new slew of restaurants and eateries on the Crate and Barrel side of the mall. This has really transformed the mall into an all day affair with so many great options to kick up your feet or get a sweet treat mid shopping (if only the parking was free for more than 2 hours!) Smashburger is a Denver-based chain that has made its way back to San Diego. The staff was super friendly and the food was good. Tasty burger, crispy fries and a hearty salad. I appreciated that they had a great healthy option on the menu. Food takes a bit of time, so be patient. My guess is that things will start to move quicker once the restaurant is open for a bit longer. read more
Had the opportunity to dine in this establishment recently for an Elite Yelp event. I have never been here before nor have I ever tried a smashburger. Upon entering the restaurant, I was greeted by Tamaree who had taken my order. I ordered the following items: Classic grilled chicken sandwich Bacon double smashburger with side of fries Strawberry milkshake After my order was taken, my son and I sat down and patiently waited for our food. When it did come out, my chicken sandwich came first. We waited a few more minutes until the burger and fries came out. Once it did come out, we dug right in to enjoy our meals. The classic grilled chicken sandwich was tasty. The lettuce and tomato were fresh tasting. I do wish the grilled chicken itself was a bit bigger, but I did enjoy the sandwich. I took a bite (or two) of my son's bacon double smashburger and was nice and filling. The burger itself was pretty meaty with all the protein stacked up. The burger was cooked well and seasoned perfectly. We came on a Friday night and it was pretty busy. It was so busy that the restaurant had ran out of napkins. :( Nevertheless, we enjoyed the opportunity to dine here. The strawberry milkshake in the end totally made up for it! Thank you, Hannah and Yelp for the invite! I truly appreciate it! read more
I love the set of eateries that has opened at The Collection which is on the east side of the Westfield UTC Mall. The parking is much better because it's less crowded, plus the businesses are much easier to access than those in the middle of the complex. Smashburger has returned to the central SD area with its debut in a suite between a local sandwich shop chain and an Italian restaurant. Several tables were located outside on the front patio. An equal number of seats was available inside for seating. The burger game has been uber-competitive in this market so in a way, it's surprising that this chain has decided to re-enter the fray. There was a featured Mac & Cheese Burger on the first menu screen, but I was here for one of the seven Signature Burgers. The Double Truffle Mushroom Swiss as a single patty was my choice along with a regular order of SmashFries. I took a seat at a two-top table with a claim number. About ten minutes later, a worker brought the food out. Double certified angus beef, aged Swiss cheese, sautéed crimini mushrooms, and truffle mayo were served on a toasted bun. The burger was juicy, however the crispy char on the edges of the patty was not noticeable. That was my expectation for a smashburger, especially given the business name. The french fries were tossed in rosemary, garlic, and olive oil. The rosemary provided a unique fragrance to the crispy spuds that I haven't experienced elsewhere. For the price and quality of my burger and fries, I felt it was slightly above average. That equated to a 3.5 star rating for my meal at Smashburger. read more
Overall it's what you would expect from a fast casual burger spot. Meat seems like good quality and the food came out quickly. Everything was pretty greasy - the onion rings were good and crisp, but left a coating of oil on your fingers and on your mouth. The burger was filling and good quality. The full meal cost $20 which is a little high for a fast casual spot but like I said, it tasted like good quality ingredients. read more
I will probably never eat here again. :( I think this location is fairly new..maybe that's why it's not great yet? The food was very bland. I could've made better home made burgers, but we decide to give this place a try because we've heard great things about smash burger. I had the spicy mac n cheese burger. It was spicy in the beginning. Then slowly became mild as I kept eating it. Not sure how that happened. The Brussel sprouts were good! I'd order those again. My husband originally wanted the Colorado burger, but they didn't have the ingredients. So that was disappointing. I love that they had a kids menu. My daughter had the chicken tenders and fries, but it was also lacking flavor. I'm grateful they had ranch and ketchup. The condiments saved us. The service was good. The cashier seemed annoyed at their fellow employees, but they were kind to us. And our food came out quick. I'd give 4 stars for service, 2 stars for food. It's definitely a fast food joint that I will not be returning to read more
3 years ago
I used to always go to the Smashburger off the 15 and after it closed down, I was really sad, but I'm so relieved that they opened up one in UTC! The location is conveniently next to the parking lot and surrounded by other food establishments. We were lucky enough to come in on grand opening day and snagged a water bottle give away, which was really cool! I appreciated the nice servers and the cleanliness of the restaurant. There was ample seating inside and outside. The food itself was fresh and delicious! Though, the smashfries were overly greasy, so I don't think I'll get that again. The Brussels sprouts were the best part of the meal! Overall, it was a great meal and the workers were really nice. This was my second time here and I'll definitely be back for more. read more
Finally open in UTC! Easy to walk to from the east parking lot and lots of seating indoors and outdoors. This is fast casual--you order at the counter and have a number for it to be delivered to the table. They have TVs for the games, too. The staff was very friendly and helpful. While it is not a cheap meal, you get a good bang for your buck. We got the double brisket burger, smash fries, and Oreo shake. The burger was HUGE! Big enough to share honestly, and the fries were fresh and delicious. Would definitely recommend the brisket burger. The shake was good--on the thinner side but lots of Oreo chunks. Overall, we'd keep this on our list as a reliable burger spot if looking for something higher quality than fast food but not as formal as a sit down joint. TLDR; delicious burger, good portions! read more
5 months ago
3 years ago
I've heard all they hype about Smashburger and had to see what it was about. I came here on Fri eve with my son who LOVES burgers, generally speaking "it's just ok". I thought they would be thinner patties since it's called smashburger, but they are regular hamburger patties. I had to settle for the single burger (I wanted the kids burger) with smash tots and my son had the double bacon burger and large fries. You order at the counter and your food is brought to your table. Ordering easy, but the fact that they suggest tip for counter service doesn't align and you tip before you get your food. Regardless we tipped not knowing if service or food was to our liking. I don't like big burgers and usually order kids burgers. I asked if they were the same but just smaller. She said they are the same, but if you order kids burger you can't customize, it will be just the bun and the burger and you can't add anything...lettuce, onion, pickle or whatever they have available for all other burgers. The food came out within 10-15 minutes, but mine came before my sons, so basically I was eating while he's waiting for his food. The burger was good but not exceptional based on the price point. The tots were nice and crispy but way too greasy (see pics) and I had to stop eating them, knowing I was consuming all that grease made me queazy. My son gave his burger 2.5 out of 5. We did notice our burgers were not cooked the same. His was made well done, mine not so much. But they also don't ask how you want your burger cooked so we thought they would be the same. Based on this visit, I don't think we would come again. There are so many other good burger places. Poor value, too expensive for what you get. read more
1 year ago
Food is good it's a quick lunch if your in a hurry service is sell order. Not a long wait for order. Ambience is cafe style. read more
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Consumer Manager
That’s awesome, Shirley F.. Let’s do it again sometime. You free for…
3 years ago
The classic smash burger was yummy. Veggies were fresh. Tasted good. It would've been much better if the bun wasn't cold though. The bun looked to be toasted on the inside but oddly the outside of the bun was quite cold. We waited about 10 mins for it which I thought wasn't the worst. But they do advertise that food is served "in less than 6 mins". We didn't get any fries but I saw others with them and they looked really good. I will say it seemed very chaotic and disorganized despite having no line of customers and not even every table was full. I'd guess that it was like that because they opened so recently and are still trying to get into a groove of working as a team and learning roles because I could hear the manager correcting kitchen staff multiple times and expediters asking the kitchen to communicate because orders were getting messed up. I saw a very sour looking customer leave after getting her burger cuz she thought the wait was too long. I felt kinda bad for the employees cuz as a past restaurant server, I'm sure they're trying their best and it's not easy dealing with hangry customers. Service was friendly and gracious. We had someone ask if our entire order had arrived and if everything was okay which was nice. Quality checking is always good. Also, as people were leaving there was someone from the kitchen keeping an eye and thanking customers and asking them to come back. I thought that was nice. I imagine they'll be running like a well oiled machine soon enough. Would I go back? If in the area and craving burgers - yes. read more
5 months ago
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More info about Smashburger
4577 La Jolla Village Dr
Ste 1233
San Diego, CA 92122
University City
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(858) 250-0882
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http://smashburger.com
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