Pretty ok smash burger Tried this place out just because I walked by and was curious. The inside renovation is nice, looks hip and modern. Tables were kept clean. Lots of seating room The staff are pretty friendly, gives you utensils if you ask them. The wait to the cash register was kind of a long wait but it worked out ok. The burger was supposed to be smash. Maybe it was but I couldn't tell. Tasted like any normal burger. Price and portion size are also reasonable. Overall an ok average burger place. read more

Smashburger - Original smash burger - Burgers Near Me - Sacramento, California

I had a classic burger extra sauce and pickles Omg it was delicious Didn't even get a chance to try any of my girls fries because I ate my burger so fast I was waiting for her so we can leave read more

Smashburger - Callie Thomas and I went 2 Smash Burger and it was BOMB - Burgers Near Me - Sacramento, California

Stopped by Smashburger and unfortunately, the experience didn't live up to expectations. My food came out soggy and cold, which was a letdown after spending $15. I asked politely to have my fries redone, but was met with attitude and told I was "late" and should "come on time" next time. Definitely not the kind of customer service I expected. The whole interaction felt unwelcoming and really put me off. While I've had better experiences in the past, this visit makes me hesitant to return--probably won't unless it's the only option around. read more

This place needs more stars because I've never had a single issue, not even a small one, and the manager there named Isaiah was super nice and helpful and always greets me. Super cool guy. Highly recommend. read more

My burger was fresh, hot, melty and delicious! Friendly service! I'm a happy camper! I think I just found my go to when I'm craving a burger near work read more

I been to the Smashburger location a few times. Services is good and the restaurant is always clean. I came after the lunch crowd.This Smashburge Fair Oaks location is my favorite because they have some of my favorite shops See's Candies, Nothing Bundt Cakes, Smashburger, Save Mart grocery store. Burger was delicious cooked just right I order All American Smash and added barbecue sauce no mustard no ketchup . Monique was my host she was patient with me trying to used my Smashburger app for my free Birthday Milkshake. read more

Smashburger - All American Smash - Burgers Near Me - Sacramento, California

Burger was good, not great. It was made fresh. I ordered the classic single smash burger with slight modifications. I asked for a wheat bun and substituted pepper jack cheese instead of american. Fries were hot and crispy. Service was slow but the place looks clean. read more

Smashburger - Burgers Near Me - Sacramento, California

Still a big hit with my pallet after 28 years. I look forward to my daily stop for my "To go" lunch order. Hungry? Give Smashburger a try. You will NOT be disappointed. read more

The app refused to add in my bogo discount. 99% of other restaurants are like "we can't help you, call corporate, sorry!" But this store? Monique made it happen! Now that's what I'm talking about! Competitors take notes!!! You just got SMASHED!!! read more

If someone is there for an on line order and you don't see it , you should ask what they ordered and prepare it , that's good customer service ;if your part of a franchise. To go to pick up an order, then be told order isn't there, only to actually be at the correct address for pick up 30 minutes later is rediculous ( the food is cold and staff did not offer to prepare the order fresh due to their error ,just asked if we wanted Ketchup !!! Wow )I'll never refer or return. I haven't even tried the food so I'll never suggest this location! read more

Been here a few times now. Service is always great and friendly. Food came out quick and cooked fresh to order. Lobby and tables clean and music playing. For sure a well run spot. Sanjeet was awesome :) read more

Ishariya was incredibly sweet and very welcoming. Her friendly attitude and genuineness helped me feel very comfortable and well taken care of. She took her time with the order and was full of positive energy. Will definitely be returning! read more

The manager acted like her life depended on a burger being remade for an allergy accommodation. I put in the note of the order no bacon because i have an allergy! She refused to make another one I've had better and more expensive restaurants be more accommodating. But because i ordered through Grubhub it was a problem but y'all are still getting the money for it! You said you would remake it if i order there it's same expense i was calm and politely asked if it can be remade due to my allergies and just had to leave the burger there was ridiculous! read more

Ishariya was very patient and kind when helping me order my meal. I'm grateful for all the kind service at this restaurant!

Ishariya was super kind, professional, and helpful. She made everything feel comfortable and was really patient with the questions my child had. You can tell she cares about making sure customers are satisfied. read more

Smashburger has instantly became one of my favorite burger restaurants. The food is always fresh & flavorful. I'm a huge fan of the smash fries and Bacon Smash Burger. Put that in-front of me and I will inhale it down lol. The bacon is always crispy and never rubbery, the hamburger meat is of quality. Only small complaint is sometimes it's a little greasy but that doesn't stop me from ravaging it. The customer service is friendly and the last time we were there they came around three minutes after bringing us our food to check if everything was good, which I greatly appreciated. read more

Smashburger - Bacon Smash Burger, Large Smash Fries - Burgers Near Me - Sacramento, California

Shared parking lot. There was a loiterer sitting on the curb loudly talking to herself, not too far away from the storefront. Clean interior with plenty of seating. No line if you arrive before the lunch hour on a weekday. Only one employee was manning the front counter and bringing out food to diners, so there was a slight wait before my order could be taken. However, the food came out quickly. Drinks are self-serve. The staff don't wear masks, but there is a hand sanitizer dispenser in the corner, along the wall where customers line up. I would recommend dining in rather than ordering to go. The crispy chicken sandwich was great! It came out hot, and the chicken was crispy on the outside and juicy on the inside. The sweet potato fries were okay but not the best seasoning I've had. Every table has a ketchup and mustard bottle. I didn't like their ranch, but you can ask the staff if you want some. The person I went with ordered a BBQ bacon cheddar burger with a single patty, which looked small for the price. read more

Smashburger - Menu - Burgers Near Me - Sacramento, California

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Awesome burgers. Huge..messy..requiring the use of many napkins. Excellent customer support. Good prices.

These burgers are 100% delicious! I've had great service every time I order and will honestly say these are the best burgers in our area! Yummm! read more

I have eaten at Smashburger and I have enjoyed the food. The burger is tasty and not undercooked or overcooked. This time I went for a black bean protein and not meat. I really enjoyed the black bean burger. My favorite item from the restaurant is the smash tots. The tots are very yummy, they are seasoned well, and I get them every visit. The service was good, the wait was not long. The staff is kind and the wait to receive the food was not long at all. The restaurant was clean, plenty of space, and you are able to get certain things on your table, condiments and napkins. I recommend if you are looking for a tasty burger at night. One downside is the price, they are pretty pricey and you can get a full meal for the price at other restaurants. So be prepared to pay a little more than you would for a cheaper burger place. read more

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WHY WE WENT HERE: - SO's go-to burger joint when we lived in the Arden area THE LOOK (ON THE OUTSIDE): - located in the Loehmann's Plaza Shopping Center off of Fair Oaks Blvd and Munroe St - located closer to Bank of the West in between Boudin SF and Noah's NY Bagels THE LOOK (ON THE INSIDE): - dine-in closed; open for take-out only THE MENU: - signature burgers - crispy chicken sandwiches - grilled chicken sandwiches - turkey burgers - black bean burgers - fresh salads - kids meals - beverages - shakes & desserts - fries & sides WHAT WE ORDERED: - smoked bacon brisket burger - classic smash burger - BBQ bacon cheddar burger - crispy brussels sprouts - smashfries THE TASTE: - SO's go-to order was always the smoked bacon brisket burger - classic smash burger was cool, but not my favorite burger - BBQ bacon cheddar burger wasn't as preferred as the smoked bacon brisket burger for the SO - crispy brussels sprouts was always ordered, even though the seasoning and doneness of them wasn't always consistent (sometimes too salty and sometimes not roasted enough) - smashfries are light and crispy CUSTOMER SERVICE: - OK read more

Terrible experience today at smash burger. Fries were cold and the burgers. Burgers were over cooked and tasted like it was cooked in old great. Not sure why it was so bad. Last time for was good read more

Did an online order and went to pick up. Was told when I went in they were bagging it up. 10 minutes or so went by and still not given my order. I was in direct line of sight of the person how was putting the orders together, the same person who said they were in process of bagging my order. During all this I was watching people come and go with their online order but I remained patient. Another 5 minutes or so goes by and a guy walked in with the same name as me. He was given a large back and he started to walk away. He then turned back as he looked at the receipt and knew it wasn't his order. I then went up to the counter and asked if that was my order, showing the order on my phone as I did when I first got there. He looked at the bag and then gave it to me. I then said that I've watch that bag sit in the counter for 15 minutes and he looked at me and said "all right " and walked away. I couldn't believe how rude he was! I asked for his name and he said "none of your business ". Truly shocked, I took a picture of the person so I could identify them when calling management. He then looked at me and said "leave - get out". I can tell you there were at least 3-4 sets of other customers waiting there and we all looked at each other in total disbelief! read more

Smashburger - Unbelievably rude employee! - Burgers Near Me - Sacramento, California

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Smash smash smash!!! Well atleast the hulk isn't here to smash the burger to smitherines. Parking is plenty in the shopping lot area. The store is pretty clean, employees were friendly and busy for the times we encountered them. Came a few times and the burgers were cooked perfectly and tasted good. From the truffle mushroom to the spicy jalapeño the burgers are good and the choices to make a gourmet burger are awesome. You can go regular or make it a Big size. If you like artisian Buns or not they got 5 choices, classic egg, multigrain, spicy chipotle, lettuce(bun free) & Udi's gluten free. You can choose your style of burger sandwich with beef single or Big, chicken fried or grilled and bean. They do have full salads too. The smashed tots with the rosemary and garlic have been great. Cooked golden and flavored nicely. They have a good amount of sides/appetizers to from fried pickel slices, tots, fries, side salads and more. Dont forget about the Milk shakes. Lots of flavors but they got my favorite peppermint! Smash on!! read more

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Monique and her staff are great! I had the double bacon cheeseburger with all the fixings, fries, and an Oreo shake. Fantastic meal and good seasoning on the juicy patties. Thanks again Monique and team! I'll be back! read more

Small and simple menu. Customization is allowed on their burgers. I tried the Classic Smash Burger and found it to be okay at most. Well done burger with light servings of onions, pickles, tomatoes, lettuce, and ketchup/mustard. Vegetables tasted fairly fresh. However, the buns were cold. I wish it was warm and toasted to make it more enjoyable to eat. Their fries are well seasoned with rosemary but some weren't very crispy and seemed undercooked. Shakes are great! The Strawberry Shake has a smooth consistency and isn't too sweet. Goes well with their food. Service was quick and very friendly. Venue itself is clean and a great place to eat at. Overall, food can be improved. read more

Smashburger - Burgers Near Me - Sacramento, California

This place needs some improvements. I had lunch here yesterday, August 27. I've been to the one in Roseville and that establishment is top-notch. I ordered the Colorado Single Burger burger and it was very good. I went back to the register to order the brussel sprouts because I had skipped breakfast and I was still hungry. The worker turned me away because the previous order was a big order. That is what she told me. She went to kitchen to help dress the previous orders. I'm confused as there were two chefs in the back. Are they not qualified enough to dress the food? She looked like the manager on duty as she wore a different uniform than the chefs in the back. It took over 5 minutes before she returned to the register. I never went back to order my brussel sprouts and it looked like she lost two sets of customers as they left because no one was at the register to take their order. The worst part is that the A/C wasn't running in the restaurant. So the dining area was somewhat warm for us. It is no wonder why most customers I saw just ordered to go instead of dining there. Overall, I'm definitely not returning back to this location. read more

Such a disappointment now for both food and service, some of it is their corporate office. They used to be fun and tasty, now you would have to pay me to eat their again. read more

Just read other reviews, this place is has very slow service (yet mostly empty store) and our burgers were sort of a disaster. Bacon burger with no bacon!? Last time trying Smashburger. Good luck if you expect quick food or tasty burgers. Try In & Out instead. read more

Smashburger - Empty slow smash burger - Burgers Near Me - Sacramento, California

Waiting half an hour for two burgers at 2:00pm on a Sunday is ridiculous. Will not return. read more

Good Burgers and crispy fries. I would come again. Classic Smash Burger. Made fast and easy checkout. No lines when I was there read more

Smashburger - Burgers Near Me - Sacramento, California

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We ordered Classic Smashburgers and Smash Tots. The burgers were juicy and the tots were hot and crispy. The place was clean. Good location with good parking. Staff was friendly. read more

16 tater tots for $4. Unreal. This was $15 with no drink. I hope you go out of business! read more

Smashburger - 16 tater tots for $4. Unreal. - Burgers Near Me - Sacramento, California

Had a great meal at Smashburger! The guy who took our order was friendly and the restaurant was clean. Had the Jalapeño Burger with tots. Tots were crispy goodness and the burger had a nice spicy bite to it. read more

Something is just wrong with this place from food to service. They need a manager on staff or a new one Start to finish I would offer a zero if I could There's a reason this place is empty It's so unfortunate because the other Smash-burgers are good read more

Yikes I'm not sure what happened this place used to be really good know it's just bad...my order wasn't fully correct and they had me wait an extra 10 minutes for cold food... not sure what happened lol read more

Food was great! The customer service could be improved. There is only 2 cooks in the back and only 1 person for the front register and assisting orders in the back. I saw 2 customers cone in ti order then left only because no one is at the front register to take orders. The same front person is the only one bringing out the food to the tables. Also, very poor air conditioning. Felt hot siting in the restaurant. Other than the food, the place needs alot of improvement. read more

Ordered a few items for the pair. We both snacked on the fries and brussel sprouts. I ate a burger and friend had a chicken sandwich. A few hours later...food poisoning hits! We both feel like death 12 hrs later. Never again! read more

First impressions are the last impressions. The food is actually pretty good it's the protocols, disorganized staff that I will never come back . Literally seems like it's everyone's first day maybe it was ? The think that gets me is the food handlers . First there was a girl getting the food out that after every order would have to adjust her pants , thumbs in there wiggling up ... then grab all your precious open container fries bring them to you and then back to pull up the pants and finger more fries . She disappeared then the cashier was up to getting orders out . Right after he handled my cash and several others . No courtesy wash no gloves . I'm not a super germ person but maybe who ever handling the food shouldn't be touching money and inside there jeans ? You need a better cleanly system read more

This location is always on point and the employees are really nice. 10 out of 5 stars. The crispy Brussel sprouts make my car smell like farts, but I can't stop ordering them. So shut up, next morning carpool it wasn't me. read more