I went to Smashburger for the first time. I had heard great reviews about it from my friends. So I figured I would check it out. LMAO I will never listen to my friends again. I ordered a very simple meal. Large soda and a plain burger with fried onions. Apparently their idea of a "large" soda is every other fast food place's medium. I got my burger and was gonna head out. I'm so glad I looked, because there weren't any onions on it. So I can only assume this is how this place stays opened. They charge for things that the customer doesn't get and smashburger pockets the rest. So I guess it's their way of giving a huge F.U to the customers. Never going back and will laugh when friends rave about the place. It's a complete waste of money (unless u get what u actually ordered) good luck with that! read more

This is our first time eating Smashburger (on a road trip from CT). If we lived locally, I would frequent it for the hospitality alone (even though the burgers/tots were more than enough of a reason). Don was incredibly warm and inviting. He even made sure to say goodbye to patrons as they left. You don't get service like that often when stopping in for a quick bite. Please give this spot a try if you're in the area. read more

500RTE 23n: Get rid of that horrible one inch sq P.O.S. screen with the micro-miniature font immediately. *Every other system* shows amount then "No Yes" option. Others after me looked in confusion too. Purposely disrespectful Not all are 20yrs old. read more

Great service and amazing food! The staff member at the register was extremely friendly and answered all of my questions. The Colorado burger and sweet potato truly surprised me. Everything was made to order and tasted fantastic! I will gladly come back. read more

Smashburger - COLORADO BURGER & SWEET POTATO FRIES - Burgers Near Me - Nanuet, New York

Food was great but me and my friends walked into the restaurant at 10:29 am est and to our surprise the burger boy screamed from the kitchen, "This place opens at 10:30 you fuck nuts" Me and my friends were baffled at our stupidity, how could we be so dumb! Everyone else was super nice tho read more

Fries are coated in greasy (mind my french) bullshit that tastes like a frenchman's spit. The burger is cooked well done when that isn't average practice in the burger industry (yes, I am an expert) the sprite machine gave me the incorrect ratio of soda water to the sugar formula, WHO DOES THAT? This place needs to be tore down and turned into a fucking trash heap, because at this point i'd rather be there right now. Service was good. read more

Smashburger - a prison meal - Burgers Near Me - Nanuet, New York

I think I ordered a burger from here once in order to assuage my hunger for vegan burger and fries cause bare burger was too expensive for delivery (the one time I seriously wanted to order). Conclusion: the burger was delicious. I never ordered from here again but I should cause I enjoyed it. The service was quick too like the Flash. read more

A friend wanted do lunch and he was paying, I wanted Five Guys but friend suggested SmashBurger so I agreed. The menu looked nice and when I saw the Cobb Salad, that was my choice. It was delicious. We also had the Brussels Sprouts which were amazing. The gal at the cash register was very sweet. Place is a bit pricier than I would choosebut the food was very good. read more

Smashburger - Yummy Cobb Salad. - Burgers Near Me - Nanuet, New York

Ok so another try at Smashburger and this time it was much better. My cheeseburger was good, the fish sandwich was fresh and the sweet potato fries were crunchy. I actually received ketchup and napkins this time.... The woman running the cashier, Steph, was very helpful and polite. She even came over and made sure everything was good. So all in all a good trip. I need to try one of their doubles... soon. read more

Burger was horrible, fries were horrible, cashier tried to add her own tip after I declined (no tipping if no table service!), luckily the gift card didn't have any more funds. Never going here or to any Smashburger ever again. read more

Yum. A guilty pleasure when you want a KILLER fast greasy burger & a Häägen Däzs milkshake!!

I'll make this short and sweet but this was traumatizing honestly. Me and my boyfriend came here last Friday night. He doesnt like Smashburger but I do so he even just came for me. Plenty was wrong with our order but mistakes happen and they aren't a big deal. The HUGE deal was when I noticed my boyfriend looking extremely distraught and disgusted and asked me to just eat fast and refused to keep eating his food. I kept asking him what was wrong but he wouldn't tell me at first until finally he pointed behind me. We were in one of the booths closest to the registers that also have these like "half walls" behind my side of the booth and chairs on the opposite side of the table. Well these have walls have MANY ROACHES CRAWLING IN THEM AND LOOKING LIKE THEY WERE CRAWLING OUT OF THE WALL!! Immediately I got up and started to get my stuff to leave. I quietly went to the cashier (there were a lot of people in the restaurant) and whispered to him that this is a disgusting major problem that they need to be aware of. I left so fast my boyfriend was still in there helping clean up our stuff. I was so distraught I didn't even know I just left all my food on the table. So disgusted we did not ask for a refund immediately, we did call the next day as the food was $45 and we barely got to touch it. I hate to write this but this is so so so bad. The guy working told my boyfriend he's sorry and they've gotten plenty of complaints, when he came in for his refund the GM told him it's so weird and they don't know where they came from. Do not do not do not come here. read more

We were in town and stopped at Smashburger since we had never tried it. The food was good and the service was amazing. Thank you Don for your excellent customer service! read more

First time at smash burger and I have to say it's fantastic. I'm gluten sensitive and I heard smashburger has gf buns and gf fries. I ordered the burger and smash fries. Both were excellent and I feel fine. The manager was really nice too telling me which items didn't have gluten and he told the cooks to toast my bun on the grille rather than the toaster. Also had the cook change gloves without me even asking. I'll definitely be back read more

Smashburger - a plate of french fries and a burger - Burgers Near Me - Nanuet, New York

Today I ordered a meal from this smash burger location in nanuet. With my meal I ordered one of their new Vanilla cold brew late. As you can see in the picture it's just a regular vanilla shake. My order was placed online and at pick up this is what was given to me. He said "oh you have a shake" and went to take this out of the fridge. I said no... I have a vanilla colde brew late and he said yeah. I'm like is this the cold brew late? He insisted that it was. When I ordered online the drink did not look like a shake. I don't even think there is even any coffee in this. I must have asked him like 3 times and he said yes. This is not the coffee. Other than that burger is good. I don't know if he was just lazy and didn't want to make another drink or what but this is not what I ordered. Of course I ended up just drinking it as to not waste my money. read more

Smashburger - NOT vanilla cold brew laté. - Burgers Near Me - Nanuet, New York

I think these are the best burgers in the north east hands down. I have once a week. Maybe twice, don't tell my wife. Somewhat expensive. Burger and fries 16 dollars. A single hamburger is not a hamburger. I get double classic with no ketchup or tomato and sweet potato fries. read more

One of the best fish sandwiches I have had in years! Fresh. The perfect blend of real fish, roll, breading, tarter sauce, fresh lettuce and cheese. The service was quick & excellent- thanks Steph! The place was clean & well stocked with all the necessities. Next time I will add pickles! read more

Smashburger - Fish Sandwich & Sweet Potato Fries - Burgers Near Me - Nanuet, New York

Listen. I love me some Smashburger. However, after multiple attempts of ordering, the lag time in orders is unbearable. Some people may have time to wait for their orders, but my family is a pack a savages and would not be happy if we ordered there again. Sorry guys. Maybe when the pandemic is over it will be better??? read more

Usually a good visit. Not super busy at all. Food was very hot just the way I like it. Presentation was fine, I have nothing bad to say at all. Food came within 10 minutes, all the food was hot, cooked correctly and real good. Customer service was great, and the place was clean, couldn't ask for more. read more

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I just ordered and Oreo milkshake and it taste so good. The consistency is just right. The service was good. read more

Smashburger - Oreo milkshake - Burgers Near Me - Nanuet, New York

Tried the plant based burger , pretty good . If you are vegan you would find this satisfying

Bring back the Vegas burger dammit...that was my favorite. The New Yorker and Avocado Club are also good, the latter of which makes for a bangin chicken sammich. That said, this Smashburger has been like every other one I've been to (a whopping 2) The truffle mushroom burger hit the spot and was appropriately juicy and greasy. This location gets props for getting the smashfry oil ratio right...skinny fries can't be drowned in the stuff (ahem, Herald Square)...appropriately seasoned but still crispy. I'll be back, I work nearby. read more

Smashburger - truffle mushroom burger - Burgers Near Me - Nanuet, New York

6/15/24 During the lunch shift on this date. The only person working was a young lady named Rose who somehow, facing extreme hard work, was able to help all the customers in a crowded restaurant, while working the grill, while cleaning the floors, maintaining the restaurant, all while taking the order. And managing the phone besides that, this place would have been deserted without her. read more

The food is amazing and the service is great, i enjoyed my time at smashburger i highly recommend coming to this location

Everytime I go to smash burger the food is always good and the quality of the burgers always encourages me to come back. However one employee does seem to have an attitude towards customers. I order a cheeseburger with just cheese on it and his reaction makes it seem like he's annoyed with it. Besides the encounter with the employee the whole aesthetic of the restaurant is very well done and the restaurant is very clean. read more

Ordered the New Yorker with a black bean patty. Delicious! Great option for vegetarians. The sauce in this burger is seriously good. I also got the sweet potato smashfries. So good! The herbs and spices are the perfect amount and who can resist sweet potato fries? Only reason for the 4 stars is that it's very light. I'm not a big eater but this felt very light to me. Which is also not a bad thing. Either way, simply good! This is a very convenient location, in a plaza with plenty of parking. Very clean, updated place, with very nice people! read more

Smashburger - New Yorker with black bean patty with sweet potato smashfries.. - Burgers Near Me - Nanuet, New York

If half a star was an option that would have been the case. Ordered almost 50 dollars worth of food. I requested a well done black bean to go. The burger was soggy. I ordered a cheeseburger kid meal for my kid and fries and burger were not fresh. I've eaten at other smash burger restaurants throughout New York but this will go down as the worst. Do not waste your money. Service was great but the food was horrible. Black Bean Burger read more

Smashburger - Smash burger bag - Burgers Near Me - Nanuet, New York

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Got the spicy Baja burger. Delicious!!!! I substituted it with a chicken sandwich instead of the beef patty that goes in there and they were able to accommodate the change which was nice. Spicy Baja burger has a slight kick but definitely is not spicy. I'd honestly recommend trying it. read more

Mediocre! I had the chorizo cheeseburger with fries. Thank god I did because the chorizo was the only thing adding flavor to the cheeseburger. As a matter of fact it was very dry. The fries were decent. There was nothing special about this fast food chain; better off at McDonald's or Wendy's. read more

The food is the food. Satisfying if not distinctive stuff. This particular spot is now seemingly run my a group of slow moving, distracted teenagers who will check their texts and chat before even taking your order, then slowly but eventually and if you're lucky accurately (I wasn't lucky enough) deliver your order read more

The burgers here are terrific and the selection is very, very good. Friendly service. The location has very good parking area's.

i'm going to give this spot 5 friggin stars...this is my most reliable spot when it comes to a burger my way. I love the sweet potato fries a lot. read more

While Smashburger food is always good, the service at this location is not good. The prices are now much higher, like many burger places. But they now charge over $3 for a medium size fountain drink. They charged for ice tea which they did not have and then they said we could have fountain water for the same price. $3 for a medium cup of tap water? The manager was of no help and was not even apologetic. What has happened to respecting the customer and being hospitable. People, both customer and service workers need to be accommodating and polite. read more

My wife and I get in here maybe once per week or every others. One word...consistent. They simply do a great burger..all the time. Always with a smile and they are always glad to see us. More often than not, we split a burger and they go out of their way to bring us two trays. And those Smash fries??! Yowza, as good as fries get! We thought the Smash-Tots name reminded us too much of "Scott's Tots". Got to laugh out loud We (me) downloaded the app and now we get point for all sorts of stuff. Do it. Just do it if you go there. Look, you can get a good burger lots of places. BUT we think these guys do it well. Their GM is always there, always pleasant, professional. For cry'n out loud it's not just ANY burger, it's a SMASH burger. Give 'em a try. read more

Had a spinach, cucumber and goat cheese burger with smash fries and a chocolate Oreo milkshake. The burger was good. For a place that prides themselves on using fresh ingredients, especially the beef, it's a good sign that the beef patty isn't in a perfect packed circle! There's rosemary, olive oil and garlic on the fries so it smells really good. It's also really oily, but I don't eat Smashburger very often, so i think it's okay. The chocolate Oreo milkshake was alright. It could be made thicker. They probably blended it too long so it got kinda watery. Took one star off for that! The service is good! The workers are friendly and nice and the place is clean and neat. read more

Smashburger - Spinach, cucumber & goat cheese burger with smash fries and a chocolate Oreo milkshake - Burgers Near Me - Nanuet, New York

Burger was good, thus the 2 star vs 1 star. EVERY table was dirty; had to scour the floor for a chair that wasn't also completely nasty! All this filth, and yet I was prompted to TIP an hourly worker at checkout! Tipping is for service; and this is not a restaurant, it's a fast-food place. If I came again, I would order ahead, pay with cash to avoid the most INSULTING tip options, and bring the food to a city dump where I could find a cleaner area to eat. Seriously, completely disgusting tables and yet I'm asked to tip AN HOURLY WORKER??? Nope. NEVER read more

Food was great but the manger was yelling at the worker for no reason not busy at all unpleasant experience

Best burger's i had in my life i jus dont like the big onions in them . Jose and Mark are the best cooks.

Ordered through Uber Eats, when I got the food the buns were ice cold, not impressed at all. They charged me $2.99 for a can of soda. I was expecting a 2liter. Any other place I order from their 2liters are that much. Definately wasn't expecting just a can. Not at all satisfied. First time and last time ordering from them. Not happy at all. read more

Been to this place a few times... Burgers are good no complaints. read more

Smashburger - Cheat day. - Burgers Near Me - Nanuet, New York