The reason I gave it 3 stars is because it's so slowwwwwwww. The only redeeming quality was the kid at the register, Braddock. (I'm sure I'm spelling it wrong) He hustled and tried his best to make everyone's experience good. I'd give him the golden star! read more

It took 40 minutes to get our food. Once received the bun on the burgers were cold as if they were in the fridge. Cheeseburger tasted burnt. Overall pretty disappointed in the wait time and food quality. read more

Smashburger - You can see the cheese is burnt. - Burgers Near Me - Lehi, Utah

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Chipotle fried sauce is really gooood !! I couldn't stop dipping my fries with that sauce. I think this place is nice for casual dates because it has a nice interior, fast service, great hamburgers, affordable and easy access from the freeway. It is also a good place for families and groups of 4 to 6 people, if it is bigger you might need to arrange your sitting ... if not busy I think that is an easy task; first come, first serve. read more

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Quick burger place it is pretty decent. It takes a little bit to make your order but at least it isn't sitting around cold. My kids liked their kids burgers. I liked the buffalo & blue cheese. We tried a dipping sauce we thought we asked for fry sauce and got something a little different but still good. Prefer this place over JCW. read more

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So good and a really good price. The food is sublime and has a ton of extremely good options. The employees are extremely nice and will even give you tips on how to make it cheaper even when they serve you food they complement you it and it's just so nice. The ambience is pretty good. A lot of the time it's pretty empty but you can find it most packed in the night. It's a really fun time. Definitely recommend getting it. read more

Maybe I just got the right thing but I thought this was pretty good. Certainly better than some of the other reviews I read. I really like the buns here. Light and airy. I also think the charbroiled patties have a nice crisp salty taste that accents the beef well. Get the double patty though because then you'll taste the meat more than bun or sauce and that is key to having a better burger experience. The sweet potato fries are tasty, nice crisp outside with gooey tender middle. I also like the rosemary fries but be warned that they have thin shoe string fries not fat fries like a lot of people like. Decor is clean and inviting. Staff were a bit lifeless but efficient. Food came out quick. read more

Smashburger - Beef Classic Smash Burger with double patty - Burgers Near Me - Lehi, Utah

I'd like to imagine the employees were just in a bad mood perhaps because they got called in to work a shift they were anticipating. I'm going with that theory to help me try to forget the way we weren't really welcomed as guests there. The person taking our order was far from friendly. Then, the employees who brought our meal to us were visibly put out when we asked for our drinks, which we ordered, and more condiments. And when I asked for some lettuce, pickles, onions and mustard to be added to the kids burger I was told that wasn't usually included on the burger (which I am certain my husband requested when ordering). However, with a pouting attitude he told me he would get it for me. I have never felt like I was such a burden at a restaurant before. I mean, really? Are they not called "servers?" We had just finished our burgers and fries, when finally our oreo milkshakes arrived. At least, that's what I thought we ordered. What showed up was a form of a vanilla milkshake with maybe one oreo used per shake. Very weak on the oreo addition. The food was good -- overpriced. I wasn't expecting to pay $85 to feed my family, but hey -- you gotta try it once. ONCE is enough for me. If I am treated like this every time I come here, I don't want to return. The entire staff could be taught a lesson on hospitality. read more

I've given Smashburger a go a few times and each time I come out thinking "it's ok, but if I'm going for a burger there's a few others on my list that I prefer". The service this time was not good. We called our order in ahead of time and were given a time to pick up. We get there and they hadn't started making it. We had to wait 45 minutes. Food was fine, but all in all it was a 2 star experience. read more

Smashburger - Baja burger (lettuce wrap) and fried Brussels sprouts. - Burgers Near Me - Lehi, Utah

Decided to update my review after finding out this place closed. I'm happy to report that I haven't been to any Smashburger since this horrible experience and I will never visit any in the future. Goodbye Smashburger and good riddance! read more

We are medically exempt from masks. They told us we needed mask or they would take our order outside in 30 degree weather and then we could come back inside and eat. Horrible service. read more

Smashburger - Smash burger - Burgers Near Me - Lehi, Utah

**Best Fries** went here for lunch. Great service by Sam. The smash fries are unbelievable! I recommend them. Got the baja guacamole burger it was delicious. **5 stars** read more

Smashburger - Baja guacamole and smash fries - Burgers Near Me - Lehi, Utah

Had the best experience tonight! Fast and so friendly! Steve took such good care of us and our food got out to us so quick! Best Smashburger Ive been to! read more

Steve the manager is very helpful in suggesting items and he made my first Smashburger experience a true smash

I really enjoyed the Double Classic Smash but didn't have anything special to say about the fries. We ended up waiting for our food for quite some time which usually I don't pay too much attention to, but this was definitely noticeable. In essence, a slightly above the middle of the road burger joint. Hence the 3 stars. read more

Came out hot and tasty. The card reader was having issues but they were helpful and service was good.

First time eating here while on vacation. Good was great. The cleanliness of the resturant not so great. Workers was very polite and respectful. We will definitely eat here again! read more

Smashburger - Truffle Mushroom Swiss Burger - Burgers Near Me - Lehi, Utah

We went to this location for lunch today. What a wasted of time. Paid for my order and waited for 20 minutes for no food. They said it would be another 10-15 minutes before we'd get our order. I asked for a refund so we could go elsewhere. I watched several people come in and walk away. I know help is hard to get these days, but this was nuts. I also wanted to use my points, but they have some idiotic policy that takes them away if you don't go in as often as they would like you to. How Does this place stay open? Never again will I enter one of their locations. read more

these people have never gotten my order right either it's not what I wanted at all and or they always get 1-2 things wrong! Then there's always a hair in my freaking food!!! you guys suck balls!!!! read more

Delicious burgers! Seriously, the meat is tasty by itself. Such great flavor! I LOVE the haystack onions- wow! Crunchy & moist chicken fingers- yum! Open on Sundays! It's not cheap, but it's very good food. read more

We went here for a bite to eat after hitting the Luminaria at Thanksgiving point. When we arrived the place was a bit less than half full and there was no line we went straight to the counter. The reason I mention this was what was to follow was not ideal for this level of business in the place. Our wait to order as I said was insignificant and the guy taking our order was great, very helpful for those of us like myself that had never been there before. We were given a number and took a seat to wait. A quick note on that. When I sat down I almost fell down. My seat was in the corner and while the floor wasn't visibly dirty it was clearly covered in grease. I'd imagine that whoever is in charge of mopping the floors here is not the king of attention to detail. I don't even want to consider what that says about the places overall cleanliness. An interminable wait later our burgers and fries finally came out. No shakes though, just the food. The burger was OK. Nothing special, just OK except it was DROWNING in mayo. Scraped a bit of that off and it was an average burger. The fries were fine. I'd like to say more but I really can't. It was just bland. Well after I finished my burger my shake finally arrived as we were getting ready to leave and ask for a refund on it. It comes in a cup with the metal blender cup on the side with the "extra". Which normally I love. Sadly this was not one of those times. First of all if the "extra" is just a splash of stuff that you didn't put in the cup but could have, don't bother. Secondly, a strawberry shake should taste like I dunno, strawberries? But again, not much on the flavor front. Also, while I appreciate that the shake was an actual beverage and not what they call a shake in Utah, ti should have some thickness to it, this was closer to vaguely strawberry flavored milk. I did sign up for the loyalty program that had the flyer on my table as I waited, needless to say, I won't be taking advantage of it. read more

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45 minute wait, order messed up. Burgers were cold and raw. They sat under the heat lamp for 20 minutes waiting for the fries, that were suppose to be smash fries but were regular. Floors were mopped with grease so slick almost fell. Not worth the hype. read more

I love smash burger. They have one of the best truffle mushroom Swiss burgers out there. It's a nice CB environment to eat at or have take out, but they could do a little better on there fries and side items; Thicker fries with truffle would be better and fried mushrooms or cheese curds. read more

The Smash burger I had a nice and juicy patty! I also loved the fancier bun and their delicious sauce. I was surprised the kids burger came with no toppings or condiments, but I guess I should have payed closer attention. They also forgot to give us our drinks for the kids meals which normally wouldn't be a big deal, but we ordered from DoorDash so we couldn't just ask for them. I'm a big sweet potato fry fan and theirs were pretty good, just a tiny bit salty for my taste. read more

I love the burgers and fries at Smashburger. Both their normal fries and their sweet potato fries are delicious. I love the buns that they use; it's not just something cheap like other restaurants use. I love that they use green leaf lettuce, and not just iceberg. You can tell that they use good ground beef and not pre-made patties, which makes a huge difference. In this particular Smashburger you get a great view through their many windows. It's a very open restaurant and has a modern feel to it. read more

Smashburger - Basic burger and sweet potato fries. - Burgers Near Me - Lehi, Utah

Poor service; ran out of items; wouldn't cook certain items as they wanted to close early because " it was a hard day."

Fast food that takes an hour and my dehydrated ass doesn't have water 30 minutes later cause they gotta get that ish for you. I never review. I'm that thirsty. read more

Smashburger - Not my water in my belly - Burgers Near Me - Lehi, Utah

Really liked their burgers and fries, but today my experience was unsatisfactory. I order grilled mushrooms, and they gave me onions instead. I didn't realize this until I got home with my order, and when I called them, they said there was nothing they could do. I even spoke with a manager. Sad that their customer service has declined. read more

Smash Burger makes a good burger. The fries are great as well. We came here for a work lunch and had about 10 in our group. While they have good food, I don't recommend this place for large groups. There just isn't available seating for a group larger than 5 or 6. Luckily we found multiple tables and were able to make it work, but it was a pain to get our food to us and distributed to the correct person as we had to spread out a bit. The parking here is also atrocious from noon to about one thirty. This parking lot just isn't big enough for all the people around here and it gets really packed during lunch time. I didn't pay for this meal, but I think that I can still give it a fair rating as I've ate at other Smash Burgers. The Smashfries are great. They are tossed in oil, rosemary and garlic, which seems to be quite the popular thing to toss fries in lately. I wish they had more types of sauce to dip them in though. They have ketchup at the table, but I find ketchup to be boring. I asked for a side of their chipotle mayo to dip my fries in and they were very accommodating and quickly had it to me. I had a Spicy Jalapeno Baja burger. The jalepnos were very fresh and the burger was well made. The chipotle mayo was a good compliment to the rest of the burger, as was the pepper jack cheese. Guacamole was good and I dipped my leftover fries in the parts of it that fell off the burger. It took them a while to bring us out the food, but I don't know what else you can expect with the lunch rush over there. Anywhere you go near here is going to be packed. I also ordered a nutter butter shake. I asked for it to be in a soda cup with a lid on it, instead of in their traditional shake glass, because I didn't want my co-workers to be jealous. It came out as a to go shake cup, placed inside a red glass soda cup. Not really what I was going for, but we had a good laugh about it...until I realized I had a much smaller shake than other people because of how small the to go cup was compared to the regular cup they give it to you in. Oh well. For a burger and fries you're looking at around $8-$9 pre-tax. Add a drink or shake to that and you're over $10 a person. It's a good place, a little more expensive than other chains, but I think it's a good value for what you get. read more

Shame on me for assuming that this was going to be just another burger joint. My husband and I ordered SALADS that totally rocked. Of course, we also enjoyed some veggie frites and deep fried pickles, just to include the obligatory fried food to our experience. I'm looking forward to coming back and trying a burger. Their "smash sauce" is a combo of ketchup, mayo, relish, mustard....and I can't wait to see what that is like on a burger!! read more

Smashburger - Harvest salad - Burgers Near Me - Lehi, Utah

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This used to be my favorite burger place! I don't know what has happened to it. The burger was dry and over cooked. The sauce was lightly used. The fries have been changes from the delicious skinny ones to what looks like McDonald's style. However they are still as good as ever, which is why I gave them an extra star. It's sad, I used to love this place so much more, corporate price cutting often gets the best of the quality of food that makes restaurants great in the first place. Also not sure why but they ditched the beehive burger which was fun when you traveled you could get different burgers in different states. Probably another cost cutting blunder. Anyways probably won't go back. read more

The food at Smashburger is on point. Always fresh tasting high quality ingredients. I really like that they have a ton of options that are customizable. The best part is their website with their nutrition menu in which you can add and remove items at will (including minor things like butter on the bun) and it totals up your calories and macros. I've had both their chicken and their burgers and they're both really delicious. The chicken portion is generous and they get a great sear on the burgers. I love love love their fries. The regular fries are super thin which is my favorite and the sweet potato fries are cooked perfectly so that they're soft and fluffy on the inside but crunchy on the outside. Their smash fries are equally delicious albeit greasier. This particular location is what brings down the rating. Every time I've been there the tables are dirty and covered with old food. They just don't seem to have enough staff to handle the lunch crowd. Today I tried to bus my own table and couldn't find any trash bins. On top of that I find their prices for what you get are a little high. I got 3 kids meals and just a chicken sandwich (not a meal) and still ended up paying $30. Overall it's yummy and fairly healthy but I won't be making it part of my regular weekly lunch rotation. read more

Smashburger - Grilled chicken with spinach and goat cheese and 1/3 of a normal order of sweet potato fries. - Burgers Near Me - Lehi, Utah

Everyone there is incompetent and inconsiderate. This is consistent each time we go. Each order is a chore. The manager on duty last two times we've gone seems to set the tone. The food is delicious. We try to keep our orders short so we don't have to hear them grumble. See you all again next week. read more

Food is always great so this is a high three! Super busy and waited a long time. I'm also pretty sure my Brussels sprouts were sitting there the entire time I was waiting (thirty minutes) getting cold. But again the food was great overall read more

This place is terrible. There is way better burger places in the area you can go to. Five guys, Habit, and even chicken sandwich from PDQ would be better. The portions are tiny. The rip you off for sure charging you a lot and not including a side. You purchase a $2-$3 side its like 5 tots. There slow and the place is a mess. Had a good experience here awhile back do we decided to give it a try again and just a whole different feel. Given they charge you normal price for a burger and it's a smashed burger should say it all. We won't be back. read more

Worst experience ever!! stopped on the way south on I 15 placed order immediately, and waited 22 minutes for 1 burger, that was mushroom, Mayo and a burger!! workers slow, dining room a complete mess, with napkins, straws and French fries on the floor!! not to mention 6.00 dollars for a medium shake!! seriously, I will not return sould have asked for refund, but didn't want to wait 15 minutes for the manager to refund my order! read more

Their food is tasty enough for me, but the only reasons I have eaten here are because I had a coupon and then a gift card. It's too expensive for what it is, which is like a five guys or in-n-out or some other kind of in-between burger joint that isn't fast food nor is it a sit-down restaurant with waiters. The employees seemed nice enough, but not really trained or maybe they just didn't care. My girlfriend ordered a chicken avocado club with the bacon on the side and the multi-grain bun switched out for an egg bun. When we got home with our food we found that the bacon was on the sandwich, the bun was still multi-grain, and for some reason the avocado was in a container. The receipt was correct (it said "sub egg") and we heard the cashier tell the cook to put the bacon on the side, but as our food was nearing completion we heard some confusion between the employees about the order ("Wasn't it no bacon or something?") as we sat five feet away. The price to tastiness to service ratio just isn't good enough to return. read more

Smashburger - Receipt was correct, but the actual food wasn't. - Burgers Near Me - Lehi, Utah

Very good burgers; moist and buttery on a nice soft bun. Fries are not included in the burger price which is a shame, but the fries do come in hefty portions and are crisp and well-seasoned. For the food you get the prices are too high IMO. The guac tasted out of the bag. Service here is all right. The place was pretty dead when we came in though Cubby's next door had a huge mob. Went through 4 ketchup bottles before finding one full enough to squirt without all that obnoxious shaking, sputtering and spraying fart-style delivery. read more

Smashburger - Baja Jalapeno burger. - Burgers Near Me - Lehi, Utah

Every single time I come to pick on pick up an online order this big huge guy in the skinny guy always tells me the same bullshit oh we've been really busy today I didn't see that I'm sorry will get your order ready right now I just drove all the way from Saratoga to Lehi for these two juggle heads that always say the same bullshit I wish the owner would read this and tell them to get off their lazy asses and perform a job and don't use the stupid line oh I didn't see that oh we've been busy we already know that's a crock of shit if you pay attention to the apps for DoorDash read more

The food tasted good, it was lukewarm when it got to us because it took 45 minutes. It sat on the shelf for 15 minutes. The restaurant was super slammed so I was expecting a little wait but 45 is a little long. read more

We ordered truffle mushroom burger, brisket bacon burger, regular smash cheeseburger, and sweet potato fries. We had it delivered to our house 10-15 minutes away. We got our food and just the brisket bacon burger was hot everything else was cols. Sent an email on smasburger website received a response back from the franchise owner Michael Walker blaming the delivery driver. Told him the problem was 1 item was hot and everything was cold and we would not be patronizing his business and I would write a review on all avenues. He sent me a response back saying he doesn't appreciate my threats. No threats. This restaurant is the worse!! Like I said doesn't take ownership for problems. Everything cold except 1 item! Would have done 0 stars. read more