Service is horrible. We were second in line and waited to order for 20 minutes prior to leaving. Their was only 2 workers and appeared significantly understaffed. read more

Ordered 2 burgers fries and a milkshake using the app. Price was a bit high .Burgers were soggy and,fries were cold. My wife went to pick the order up and they didn't give her the milkshake. We called to see if they could take it off the order but they refused, said there was nothing they could do about it. Now surely if they can take my money over the app they can do a refund. Piss poor customer service. Bad food and over priced not a good combination.will NEVER GO THERE AGAIN . read more

Great staff, was my first time; very informative helping me order. ... food was delicious.

The service was very fast and accommodating to busy individuals on lunch breaks or time crunch. Workers were. Ery friendly and the food was amazing and flavorful read more

Smashburger - 3cheese mushrrom burger - Burgers Near Me - Fort Mill, South Carolina

Went during lunch time on a Thursday. It was fairly empty. I liked that it was clean and quiet. Parking was available but a little tight because there are so many other places around it. I couldn't decide what I wanted I was thinking I either wanted french fries or milkshake. I ended up getting both at the suggestion of the cashier. He was very nice and I'm sure he appreciated how willing I was to purchase both. Lol. As far as taste goes, my milkshake was fine but my fries were WAAAAYYY to salty. Granted, I tend to order fries with no salt so that may be why I thought that but I wanted to rinse the fries off with water. They were sturdy enough to have survived that. My Oreo milkshake was good but a little too runny. I would try smash Burger again but not sure I'd go back to this location. read more

Smashburger - Burgers Near Me - Fort Mill, South Carolina

We came in about 8:30 on Saturday night for takeout. I realize they were starting to close, but the cashier was super rude the whole time and more concerned with her phone than with us. Being the only customers there, you would expect your food to come out in a timely manner, not such here, as it took almost 20 minutes to get our food. The food was good, but the service was terrible. Hopefully the management will do something about this as it ruined one of our favorite places. read more

Not really all that good. Also overpriced. Basic burger and drink is right at $13. Ingredients look to be fresh as described but prep work is lacking. This location has some work to do before earning a 5 star rating. Fried pickles barely have breading. They short you on the toppings. Received one piece of tomato that was barely bigger than a quarter. read more

This is the third time I tried to order from this restaurant via Postmates... guess what it's the third time my order was cancelled. Why even participate in the Postmates platform if you can't even meet customers demands. Totally disgusted right now....and believe me I hardly ever complain about anything. read more

The food was good. However, the portions are SUPER SMALL for what you are paying. We didn't find the staff super helpful and it was hard to find a clean table. I think we will just stick to Five Guys from now on. read more

A really good burger, and some unique appetizers. We had brussel sprouts, PLUS french fries. The burgers were tasty, with lots of options for toppings, and different bun options. We sat outside in a decent area. The only downside, no craft beer. But for a burger, I would say one of the better ones I've had. read more

Smashburger - Brussel Sprouts - Burgers Near Me - Fort Mill, South Carolina

My feelings of smashburger: Meh. First visit: It went okay. It was close to closing, I was able to order and get out within a decent time. I thought the avocado burger on multigrain bun tasted good. The smash sweet potato fries were just okay... didn't get the full effect because when I got home and unpacked the food, it seemed like the topping was everywhere but on the fries. The salted caramel shake tasted pretty good, but was small. Second visit: Ehh. It was around noon. Only one register open, that was frustrating because it seemed like it took forever to place my order. I got the standard smashburger but with grilled chicken. I had a free side so I went with smashtots. Tots were ok, just tots to me. Chicken breast was ok, just odd that it was paper thin. Can get pretty pricey pretty quickly. read more

I absolutely love this place. Seriously they are like a well oiled machine that is working from the minute they open to the time they shove you out the door to close. My wife and I have been coming here since the day they opened their doors. The food is crazy good and everybody is beyond friendly. Kalia who came over from another local job is probably the best server at any place in the region. We love Smash Burger. The burgers, chicken sandwiches, Tots, and Fries are all divine. Kudos to the folks here and keep up the good work. read more

Lunch with Boo! Fast, friendly and hot! Great casual place for a quick burger and tots! Classic burger, added pickles, lettuce and sharp cheddar cheese. Tots were cooked perfectly, slightly crisp! We will be back! read more

This is a burger place (do have a great veggie burger also). Good place for kids and you don't have to wait for a server to order. Think people expect more due to the location. Its not fancy but food is good, they have Veggie options and everyones very nice. Also try to remember COVID has affected staffing like everywhere else. So I appreciate how great the staff is when its slammed. read more

The man that manages this Smashburger is a great person: a grinder and a former marine. We had a chat to do that was inspiring. Go visit him. He's a positive force in a world that needs it. And of course the single classic burger is good too. read more

Extremely rude owner or at the least the guy that said he is the owner. Went in a few days ago and the food was not only cold but portions are small. Complained and was blown off so I spoke to the owner who was nothing but argumentative and arrogant. Skip this place if you value your money. Food was extremely salty and fries are about 1/2 the portion as other locations. All other staff members were nice. read more

We went for a late lunch on 3/20. First of all, the young woman taking our order was less than friendly. We ordered our food. $30.00 for two black bean burgers and tots. Yowza! We tried to find a table that wasn't dirty, nope. Had to go ask for an employee to wipe down a table. Every table was dirty. Floor was filthy. Garbage cans overflowing. Won't be back!!!!! read more

We ate here this past Saturday, the restaurant is under new ownership so we decided to try it out. The staff was extremely friendly the food was hot and delicious and the restaurant was clean. Spoke to the general manager Will and he was a super nice guy. Would highly recommend this restaurant. I would drive past 5 guys to eat at this Smashburger! read more

Greatest Burger Ever, the fries are so crispy and delicious this is best burger place and best fast food place

Stopped in for lunch, the owner/manager was very accommodating & friendly, seemed genuinely thankful for our patronage. Fairly quick service, Colorado burger and grilled chicken sandwich were yummy. Seating was spaced out. Place was clean. read more

I got a "large" burger for me and my husband. No sides. And spent $17ish ... very expensive for what I got. This is not an ideal size for a "large" burger. Not to say the lettuce and tomatoes in it. I'll give 2 stars for good customer service. read more

Smashburger - Burgers Near Me - Fort Mill, South Carolina

The burger itself was pretty good, the meat was seasoned and cooked all the way through. The tots were good too. I'm pretty disappointed though in the amount of avocado I got. I ordered a bacon avocado club, you would think that when ordering a burger with avocado in the name it would come with more than 1 slice..... I guess I thought wrong though. read more

Smashburger - Burgers Near Me - Fort Mill, South Carolina

This place is struggling to staff the appropriate amount of personnel--- 25 min wait on 2 burgers at 7PM on Thursday evening- I feel sorry for the one girl that was running around in a constant fire drill - read more

Went for soft opening on pay what you want day. Staff was friendly, food was flavorful. The triple double burger was a great value and came out looking and tasting great. Smashfries were ok, nothing to write home about. Mine were doused in oil and loaded with herbs and Parmesan. Will try again after they get through their grand opening days. read more

Smashburger - Triple double bacon burger - Burgers Near Me - Fort Mill, South Carolina

See all

Stopped in on a Sunday early evening. Everything was great! The brussel sprouts were really good especially dipped in ranch (which makes nearly everything tastier). And the burgers were pretty good size. Definitely leaving full and content. Thanks Smash! read more

Fast service even when it's packed. Always have great rewards on app. I loved the Cobb salad. Very big, I could only eat less than half lol nice staff. And don't forget to get a Hagen daas milkshake. They're so good. read more

Smashburger - Burgers Near Me - Fort Mill, South Carolina

Remarkably unremarkable. Just a burger. Wendy's, Burger King, McDonald's...RELAX. I had the Classic Smash and a side of French Fries. Nothing special or particularly tasty about the meal. read more

Smashburger - "Remarkably unremarkable " - Burgers Near Me - Fort Mill, South Carolina

This place is extremely overpriced. For three people it cost around $50. The burgers were small (like really small) and Five Guys is so much better. The tables were dirty and so were the floors. The only reason why I'm giving this a three star and not a two is because my salad was surprisingly really good. The staff also wasn't the greatest and seemed bored. read more

Went to grab a burger last weekend, and was very disappointed. I ordered the bbq bacon smash burger; there was no cheese, no bacon, and the onion straws were all burnt. Burger was extremely dry, and the employee working the expo line never changed his gloves. I watched him pick up trash, and go right back to putting food in bags. This place is definitely not the same as when it first opened. read more

This place sucks they took 45 minutes to make a burger and the service sucksssssssssss

What a disappointment. My burger was smaller than a McDonald's quarter pounder and about the same flavor. I spent $15 dollars for a burger, tater tots and brussel sprouts. Holy...chit .. Never again. While I waited for my order (to go) I watched them have to fix 3 different orders the cook got wrong. I will NOT go back. read more

Very nice and attentive staff but the food isn't great and it gets real pricey fast. Food came quickly. Burger was extremely greasy and the fries were unremarkable - basic frozen fries. No flavor. I'd grab a burger here in a pinch but not my first, second or third choice. There are better local options. read more

Burgers, Fries and Strawberry Shakes were delicious! Manager came around, thanked us for our business and had wonderful service.

This was the worst experience just now. Food took 35 minutes and half the order was still cold. There were no signs stating that indoor eating was not available and were told we couldn't after we already started. This is terrible food and service for what basically tirned out to be fast food. The teenagers working were even locking the doors 2 hours before closing whith people constantly banging to get in. This was so bad i will not return. Terrible given the prime location and nice places surrounding. read more

For a recently opened restaurant the food and service were good. I had a coupon from previous visits to other Smashburgers, and using it was a breeze, unlike other new restaurants. I have celiac disease and need the gluten-free bun and gluten-free preparation. Even though it was a busy time, the staff was careful about my food. That said, the milkshake had a too large amount of ice and the avocados on my burger weren't ripe. Otherwise, my burger was enjoyable. My friend ordered a salad and enjoyed it. She cannot eat onions and asked for them not to be on her salad, but it came with onions. Pretty easy fix, though. Overall both my friend and I enjoyed our experience at Smashburger. I think the restaurant will continue to improve as the crazy busyness of the first days wears off and a few improvements are made. read more

Isn't Smash Burger supposed to cook your food after you order? Well that wasn't my recent experience. My food arrived just 2-3 minutes after I ordered. while the fries were 100% fresh and great my burger was like warm and tasted reheated. Will avoid this location in the future. read more

Oof. Don't go. 45 minute wait for a burger. Love smash-burger but this was clearly the worst franchise I've ever been to. Corporate Smash-burger ownership would be ashamed and embarrassed. I am not one for writing bad reviews but for the sake of the employees and management of this location , I want them to know that they have to improve the service or too many people will not be coming back. I wish you all the best! read more

Went for lunch but was reluctant cause of previous reviews on here. Glad I went I got the truffle mushroom Swiss and it was magnificent. So tasty!!!!! I'm such a five guys fan but this burger had more flavor. And my guest enjoyed his avocado bacon burger. A definite winner! read more

It's unfortunate that I can only give one star if I could give a zero I would. Smash burger started with such promise it was good when it first opened but the service and the quality of the food is gone downhill dramatically over the past couple months. I doubt I'll ever come back. They just can't get an order right and the food is overly oily and falling apart and the poor service team here, They just don't know how to solve a problem or take care of customers. I hate to write negative reviews and I would really rather see people be successful but my experience at Smashburger today caused me to write a negative review. read more

First time eating at Smashburger. Service was quick, food was decent. Five Guys is five minutes from my home in one direction, Smashburger is five minutes in the other direction. Five Guys makes a better burger, I probably wouldn't eat here again if I'm in the mood for a good burger. Five Guys is just better. read more