Slow service, terrible horrible disgusting lackluster customer service, cold food. Unapproachable employees.

Food looks and smell great. They are slower but they working and trying to help all. One of the gripes I have is that the receipt is not provided until it's on your bag. I wanted to double check my order to see if was correct and the young guy at the register told me that it printed out and was being used "back there, and it would be on the bag," I guess I ordered the candied bacon biscuit and I'm so glad I did. It has great smoky flavor on the bacon and it's a nice balance of sweet and savory. It's slow here but I will come back: later in the morning, they are faster, but I came a little bit before 8 and the morning rush it's slowing them up. If anyone is looking for a job, I'm sure they'd appreciate the help. Cook is still learning. The lady working here says " can't wait until you run outta meat to cook it, these people are in break and going to work" They are trying, I get it. I had to have my candied bacon biscuit re made bc the yolk was very runny. Came here to grab something for breakfast from work, but if you don't have TIIIME to wait, find another stop. Wait was over 30 mins with re make read more

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Corporate needs to come, fire everyone at this location, and start over. The incompetence is ingrained into the culture. Great location but it will go under because no one is sailing this sinking ship. Many times I've come here well after the established hours for opening to find the restaurant closed and employees dancing inside. The food quality is shameful at this location. read more

We keep trying with this Gold Hill location, but it just never works out in our favor. About a month ago, my wife and I decided to stop in for breakfast. It was a little after 8:00 a.m on a Saturday. The door facing the road was locked so we walked around to the other door. It was locked, too. We peered into the window to see an employee swirling her arm up in the arm. We took that as she was saying we needed to go to the drive-thru. We didn't. We just left. Yesterday, we stopped at the QT for gas and then drove over to Hardees. There was a guy attempting to get in but the door was locked. Chairs were still flipped upside down on the tables in the lobby. I looked at the time. It was 8:29 a.m. We left and went to the Hardee's on Dave Lyle Blvd where we got hot, fresh and delicious Super Sausage biscuits, hash browns, Diet Coke and 2 sides of gravy. The service was exceptional, as well. It's an absolute shame that we have to drive to Rock Hill to get a good Hardee's meal when the Gold Hill location is 2.3 miles from where we live. We Love Hardee's. Especially their breakfast. Please, someone step in and save this restaurant before it's too late. read more

I am sitting in the drive thru right now...been here for 5 minutes....only car in line. They told me to hold on when I was waiting for about 2 minutes. As I type this several minutes later they have still not asked for my order....absolutely insane. I just left read more

I asked for a medium one cinnamon raisin biscuit combo firstly I was given fries I sent back so I checked my biscuit which was a reheated biscuit so I sent that back she asked could wait which turned out to be 12 minutes for her to give me the small hash brown and a burnt biscuit again terrible food terrible customer service. read more

Hardee's - Fast Food Near Me - Fort Mill, South Carolina

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Every time I order , they can't either hear , or get my order right , I wanted a Nashville hot sandwich with a friscoe bun , and they kept asking me if I wanted a meal , when I clearly said entrees. Fix the speaker or get new people who can hear , they also charged me for meals last time I went when I only wanted entrees , these guys just hurry people up in a non busy location read more

Hardee's - Nashville Hot Hand-Breaded Chicken Sandwich Combo - Fast Food Near Me - Fort Mill, South Carolina

Pull up to drive thru. Go ahead....... I order. Pull around....... Only one in line. What customer service!! Do better! read more

The servers are always cheerful and helpful. Maybe their attitude affected my rating of the food. Whatever, my biscuits always taste fresh and flaky. I've eaten Hardee's biscuits at other Hardee's but these are by far the best. The sandwiches are always hot and the meat is never hard or tough, which is what you get served at some other restaurants in the area. I sometimes even drive out of my way just so I can eat at Hardee's. read more

Amazing good under new management it's so much better they do better job than before keep up great work

Been here a couple times for breakfast now. Drive thru can be slow at times even with little to no cars in the drive thru however the food always comes out hot and fresh and tastes great. Bacon Egg and cheese biscuit combo is the way to go! Hardee's is a great breakfast alternative when the Bojangles down the road is crowded. read more

This hasn't always been the best Hardee's but we noticed over time it was getting better and better and we found out that it was under new management and Ms. Virginia and her team treat each customer like family, the food is always fresh and the service has never been better! Thank you Ms. Virginia and your team! read more

I was very surprised by high quality of my breakfast at the Hardee's on Gold Hill Rd in Fort Mill. I know Hardee's had a better than average breakfast menu but this Hardee's served the best breakfast biscuit meals I've eaten. The sausage was hot, cooked to perfection, with enough spice to complement the cheese. The biscuits were buttery and tasted great. If your heading to Rt 77 and want a truly exceptional breakfast, try this Hardee's. read more

Took forever to get food. Very disappointed. We will never stop here again! Extremely sorry we chose Hardee's

Usually, going into a Hardee's, I find most are not very well kept, and the people are not very welcoming. This particular one was very clean, the food was hot, a people were very nice. As in the words of Arnold, I'll be back. read more

This is my second visit to this Hardee's, my first being years ago. The teams customer service at this location in particular is terrible. It's 9:18am, I just left the drive-thru. I pulled up and no proper greeting (Hello, good morning), instead i received a "Go ahead with your order." I wasn't sure I heard her correct so I responded with "I'm sorry?" She repeated: Go ahead with your order. I asked for a bacon egg and cheese slider, before I could fully get the words out she rudely responds "we don't have sliders." I paused and asked "You're out of them or don't sell them." (As they are still listed on the menu) She responds snappy "We don't have sliders." I politely drove off and came over to QT where I should've come to begin with. Please hire more quality people and people who at least sound like they want to be at work. What an awful way to start your morning. read more

I always go here for breakfast before work their country fried steak biscuits are the thing to get they are so good.

The customer service at this Hardee's location was absolutely unexceptable. I am unsure of the cashier's name but i know she has a thick mustache and she was extremely rude. I had a rewards offer for a free tender and the lady stated i could not open the app while in drive way. She stated there was a time limit which i was aware of. I stated that i know i there is a time limit but if we opened the code too soon the timer would start. In other words i stated we would have to wait anyways because the app has a timer and the cashier was moving very slow. While i was speaking to her she closed the window in our face and walked away. Not to mention we already waited 15 minutes for the 1st order of tenders. Not only did we wait a long time for tenders but i went back around the drive thru because the order we had did not have the sauces requested. We asked for 1 honey mustard and 1 bbq and received 2 honey mustards. My boyfriend asked for the sauces and was willing to simply trade out the one he didn't want and instead she was rude and said "Look i already gave you sauces and it only comes with one". We didn't ask for extra sauce just wanted what we asked for. I will not ever return back to this Hardee's. Because of her poor customer service i decided not to eat my appetite was ruined. read more

Went thru drive thru. Not able to order shakes because "no ice cream." Ordered 4 items only received 3, 2 of which were incorrect items completely.The burger was cold and bun hard like it had been sitting for hours. Tried call manager and Michelle just said they would replace order next time. 2nd bad experience at this location, there will not be a 3rd attempt. The worst fast food restaurant in Fort Mill!!! read more

Really slow and bad service. Food was cold and missing some items. I tried calling to file a complaint and it goes straight to Voicemail. Keep driving past this S hole garbage dump. read more

Very long wait in the drive thru. We are still currently waiting long enough for me to write this review. I don't know how the line is so long every time I come here. I get it sometimes there is a wait but this is crazy. Update: we left because we got tired of waiting. read more

I just got my order and the fries were good but the burger was disgusting. I always inspect my hamburger before I eat it. Let's just say it looked like they dropped it on the floor in a puddle of water and tried to cover it all up with mayonnaise. Threw it away. read more

I have not been to a Hardee's in 10 years so thought it was time to try it again. It think it'll be another 10 years before I go back. In short: Our order was incorrect. The french fries were cold. They did not provide any utensils with our order. I think I had to get up and go to the counter 3 times before I could sit and try to enjoy our meal. My wife tried the Grilled Cheese Bacon sandwich. It could've been very good except they did not or hardly toasted the bread. Yes, that did make a big difference. The soft chicken taco was nice but the beef burrito lacked flavor. I tried the side of beans which were runny and tasted worse then beans out of a can. No spices or flavoring. One bite and the rest was trashed. The whole time we were there (25 minutes), the unsweetened tea container was empty and never filled. The person taking our order, while polite, seemed a little indifferent to everything. The one shining star is their Fruit Loop Doughnuts. Yes, they did have a nice Fruit Loop smell and flavor! They would be great with a coffee in the morning. From all the reviews here, it's obvious managment either is ineffictive or does not care and that is sad. read more

Typical fast food establishment. Only one in drive through. Employee was pleasant and friendly. Took about 8 min for food to arrive. Overall what you can expect from a fast food establishment. Double cheeseburger was lukewarm, fries were hot. Lukewarm cheeseburgers plagues all Hardee's I have ever been too. I keep hoping to find a hot one somewhere but no luck so far. read more

I wish I could give a lower rating than one star. I stopped by on my way to work for a spicy chicken sandwich. I was more than halfway through it when I see the chicken was RAW. Not just undercooked, totally raw. I notified corporate but their response was lacking. Beware before you dig in to your meal, especially if it's chicken... read more

Hardee's - RAW chicken sandwich - Fast Food Near Me - Fort Mill, South Carolina

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Horrible. Waited forever. Attitude workers. And a soggy Frisco burger. Had to throw it out.

If I could give zero stars, I would. I found an eyelash/short hair in my hash browns last time I went. I stopped getting gravy biscuits from here because they started to taste funky so I was like oh well maybe they're just slacking. Anyways, I waited a few weeks and came back. My gravy biscuit was in a salad container? Completely closed? Anyways my "biscuit" was pudding. I ABSOLUTELY hate spending hard earned money on something I can't even enjoy. Ugh, gross. Will never be back. read more

Hardee's - This is a photo of a "gravy biscuit" - Fast Food Near Me - Fort Mill, South Carolina

This may be the worst location I have ever visited. I sat in line at the drive thru for 28 mins for my order. There were only 2 cars in the line. The car behind me went inside and was able to get their order while I sat for 18 of those 28 mins waiting at the window. When I asked the lady what the hold up is, she said they were out of biscuits. Something they could have told us to see if we wanted to wait or not. When I told her that it was unsatisfactory customer service, she said it was not her fault. Again unsatisfactory customer service. I will never be back to this location. read more

Got there at 6:30am today. Had a paper saying the hours of operations on the telecom stating it was open. The employee then tells us they wont be serving until 7:30. We run our errands and come back shortly after 7:30 to be told the biscuit maker isnt in and they wont have any biscuits for another 15 minutes.. sad to see terrible management at a great location. read more

Ordered before 12pm. Weak burger (very skinny patty and tons of veggies to make up for it.) :/ soggy fries. Nothing was warm. Only one in the drive-thru line. Kinda regret ordering it. This place has a 1 and half star rating. Should have looked at reviews before coming here. Bummer. read more

I had lunch there today. They served me burnt chicken strips that tasted like smoke. They were awful. There is no pride in the food that they make. read more

So I don't frequent fast food restaurants often, and it's usually because of the experience I just had. A friend and I went through the drive through (it was just before 9:00pm). I tried to order chicken tenders and was told that they don't have anymore for this time of night. I know in fast food terms, that just means the employees have gotten lazy and stopped making them. Not even an apology. I was stuck ordering something I didn't even really want. I ordered the nachos. Although there was a car in front of us, I do feel like waiting 15 minutes for our order was just far too long for a "fast food" restaurant. It's clear to me that this particular Hardees is just mismanaged and should probably be evaluated. Also - just as a side note as to the attitude of the employees - lights were flickering on and off and so when I looked inside, one of the employees gave me a very discomforting look. read more

Worst location ever, rude employees and snail paced service. I forgot it was bad, may I never forget again. HORRIBLE!!!

I have never seen or experienced a group of employees that were that disrespectful or flat out rude in my entire life. From an employee becoming confrontational to me at the front counter to hanging up when I called for district managers phone number. read more

Service is very slow. Not sure why kitchen isn't more efficient. Usually 15 minute wait at drive through, when you're the only one in line. Love the grilled burrito, but be prepared. It's not "fast" food. read more

I have eaten at Hardees all my life all over the south and this by far was my worst experience! I was not impressed with the service or quality! The woman who took our order did not tell us the price of the food and she was unpleasant at the window. My family and I ordered a breakfast platter, a sausage and egg biscuit, a bacon egg and cheese biscuit, and a biscuit and gravy platter. All the biscuits were stale burnt hockey pucks! Our dogs wouldn't even eat them. It was like they used yesterday's left over biscuits! My family and I were on the road to begin our family vacation and chose Hardees for breakfast because of positive past experiences with the quality and service from Hardees. We only had time to make that one stop. The food was so bad we didnt finish it and were hungry with no time to stop for other food! Next time we will be eating at Bojangles! The only reason they get one star is because the sweet tea was decent! read more

Awful hardees location. I go here in the afternoons mostly, and have had awful experiences every time with employees and attitude. Rude drive through customer service, awful attitude towards customer's. The disdainful looks I receive at the window every time look like the employees are doing you a favor giving you food. I only stop because it is on the way home and the food is decent to grab on the go, but awful location. The franchise owner should either restaff entire store, or be forced to give up his restaurant. Corporate office should be embarassed to let this location continue to operate with this level of service. I would give them a -10 stars if was an option. read more

Great customer service- I don't think I have ever been to a fast food place that had professional quality customer service representatives/workers like this location at the drive thru nonetheless!! read more

They are horrible at customer service. I waited in line this morning for 25 min. They screwed up so waited another 10 min. The food is mediocre. This Hardee's really needs some help. read more

Worst experience ever. From cashier who does not listen to rude cook and incompetent management. Too many other places to eat close by... save your money read more