The food is always good which why we come back as little as we do. But every single time we come to this location, without fail, our order is messed up. We have allergies in our house which means certain, very simple, things need to be left off or replaced. But from having to send wrong orders back to having our order completely given away to someone else, every single time something goes wrong. read more

I absolutely love Smashburger! My favorite is their chicken bacon avocado smash. Their rosemary fries are also delish! And their chocolate shakes are amazing!! It's my favorite place to go. read more

After a long and stressful day I stopped to satisfy the hunger cravings. I ordered the double bacon smash, Oreo shake, and smash fries. I don't leave a review often and when I do it usually is negative, but I can't say enough nice things about smashburger. It was literally the best burger I've ever had the fries and shake were immaculate and the staff were all happy and offered the best service. I'm pretty sure every employee checked at least once to make sure we were doing okay and to top it off they cleaned up my trash that I was preparing to throw away. "Oh no worries I'll take care of that". I feel bad that I didn't give a better tip read more

Tried to call in a order and ended up going there to order and all i got was excuses that they did not hear the phone and they were busy. I was standing the restaurant.I am not blind. read more

I ordered through Uber Eats. I got a Smash Mushroom burger and some Tots for 17$ and I'm not lying, I got 10 tots and a kids meal size burger. I normally don't rate a place If I'm less than satisfied and just don't order again from there BUT THIS IS RIDICULOUS!!! I had to go ahead and whip up a Rice side I had in the cupboard just to fill a bit more. I'm SO SAD that delivery has come to this unlike 10 years ago. read more

Yum! Burgers are easily one of my favorite foods and this place has bomb.com burgers! It's hard to pick but my favorite yet is the bbq bacon and cheese burger. read more

I ordered on GrubHub, NOT only was food ice cold, but I heated it up so I can try to eat it....for $27 (that was just the food) tater tots, way less than half full and the this umm burger, horrible. read more

I stopped by again with a friend recently. It was at about 7:30pm on a Tuesday. The restaurant was clean and there were open tables. I ordered the Classic Smash Burger, Smash fries, and a Butterfinger shake. I really enjoyed the burger and milkshake, but wish I had gotten the regular fries. The seasoning on the fries was a little too strong for me so I didn't eat them all. (Don't worry, my friend finished them off happily.) Last time I ordered the chocolate shake and wasn't impressed. The Butterfinger shake I got this time was delicious. read more

Smashburger - Classic Smash, regular fries, and Butterfinger milkshake - Burgers Near Me - Boise, Idaho

The food is fresh, and tasty. The fries are so amazing they will tease your tastebuds. When you first walk in the smells hit your nose and provide for an even more delightful time. If you like Bacon and avocado I highly recommend the Bacon Avocado Club. that sandwich will be among the best ones you will ever have in your life. but the classic smash is also great but was not had this time around. If you have kiddies, the Kiddie smash is also filling. The crew here is among the best in my opinion and will treat you as a customer not a number.. so for great food and great people come down to get some smash on. read more

Smashburger is so good! I absolutely love their truffle mushroom Swiss, brussel sprouts and smash tots! Decently priced and something different than your average burger joint. Sure to please the whole family! read more

Before heading back home we decided to stop by and get something to eat! Fiancé remembered eating at smash burger when he was younger so we thought "hey why not let's stop" omg!! My first time here and absolutely loved it! I got their bbq ranch salad with crispy chicken so delicious! Fiancé ordered a double avocado bacon burger they forgot to make it double but they were so sweet when we told them about the error and made us another single so he got 2! Restaurant was clean, staff was friendly! Definitely will be going back read more

Smashburger - BBQ ranch salad with crispy chicken - Burgers Near Me - Boise, Idaho

Pretty damn good burgers! A solid four stars. We went here with a group of 14 people (one of the stops on our burger-palooza). Almost all agreed this place serves above average burgers. I was impressed with the option to have a beer (they offer several bottled beers) with my burger. I also appreciated the freshly formed patty, much tastier than a burger that's been preformed in some meat factory somewhere and then frozen for a month or so before it makes it's way into my mouth. I was not impressed with the shoestring fries, but that's just a personal thing (I prefer bigger steak fries). I did however like the flavor of the rosemary seasoning on the fries, yummy. Overall, I wouldn't hesitate to send someone to Smashburger. read more

Smashburger - Burger, fries and a beer... beautiful! - Burgers Near Me - Boise, Idaho

I was a little reluctant to give Smashburger a try. My mother took me there for lunch and I am glad that she did. Do you want a real hamburger? Go to Smashburger! The burgers are nice and juicy. The fries are wonderful and seem old school to me. And their shakes? Their shakes are to die for and I hate shakes. I am not sure what to say about the cost; my mother paid. According to her it is expensive, but it is all worth every penny. read more

Great burgers and fries, but I have to say I have to eat here in moderation. My burgers are always in grease, and the fries are loaded with seasoning. Does not stop me from treating myself to a stop in or order for delivery every so often. Great burgers if your wanting a mouthful. read more

A man at the register made me feel super uncomfortable ordering. He had no energy or any sort of enthusiasm in him. He didn't acknowledge anything I was saying, he just starred at me which kind of made me feel stupid. Sorry Jessie maybe this isn't your line of work. read more

Stopped in for a snack; ordered fries and a shake. Fries are ok, little greasy but taste good. Chocolate milkshake is an epic failure. Talked to the guy at the register and expressed that it tasted a little like cardboard and he said sorry but no refunds. And for almost $5, look how little it is. read more

Smashburger - Burgers Near Me - Boise, Idaho

I went in to this Smashburger hoping to get a plant-based burger, when the place I was planning on going to was closed. I remembered they had a not too bad plant-based burger. I found they only had a black-bean burger, and the ones I have had before were mushy and packed with jalapeños, so hot I have never been able to finish. I asked the young lady at the counter if the black bean burger was hot, she said it was not, so I ordered it and went to sit down. The first order she brought over was for a regular hamburger, she did offer to leave the fries which were mixed into the burger, so I declined. She finally brought what I had ordered. I was not fond of the mushy texture, but it took the second or third bite for the spice to kick in and boy, it became really hot and really mushy. I only ate about 2/3 of the burger because I was that hungry, but could not eat anymore, I did finish the fries and took my ice tea with me to put out the fire. I am the first person to say, I am a big baby about hot, spicy food, I do not know why when someone says "plant-based " They say Let's make it so hot they cannot eat it!" This is not 1990, there are scads of really good, nutritional, plant-based meat alternatives, that are not burn your digestive system HOT! I have been paying for that burger all night and into of this morning. I will not be returning anytime soon. And I know it is breaking their hearts, but fellow Plant-based aficionados find somewhere else to eat. I did give them 2 stars, as the place was clean and the ice tea fresh and brewed, not tap, but even the music was annoying. read more

Shithot burger. Ordered the Bronco in the Big size... deliciousness all the way around. Also had the Smash Fries and as I had read on another post... they could have had a higher temp on arrivak... that said... excellent t shoestring cut and rosemary too.... yumm! Only real downside (timing perhaps) is that I'm not a huge fan (nor a hater) of Coors Beer. But a beer sounded good so I had one as it was the only thing avail.... like I said.. not a Coors hater... had it been Bud... I would have skipped it... Also, great, friendly and helpful staff. Cooks knocked my meal out in quick order.... digging that as well. I'll definitely come here again and will recommend highly to others. read more

One of my favorite chain burger places. The hand smashed burgers are really good, and the smash fries are unique. Great service here too. Always a great choice! read more

Smashburger - No onions for me! - Burgers Near Me - Boise, Idaho

Great service, good food! Had a mix up with my order, it was corrected immediately with no charge. Sweet potato fries are the best I've had anywhere, crispy and not smoosh-soggy, but still sweet and "tater-y" inside! Crispy Brussels sprouts-yes!!! Dipped in ranch, it's a good thing. Black bean burger is also yum! read more

If portion sizes were a little larger then this place would be a 5. Smash fries and onions are super yummy. The kids were happy with their chicken and kids smash. We will visit another location when we are close to one. read more

Smashburger - Burgers Near Me - Boise, Idaho

They don't know the difference between an in lobby to go order and a call in to go order. My order sat in the warmer area for at least 15 minutes before I had to ask if my order was lost! Staff looked dirty and gross. Didn't appreciate the view of watching the manager removing the grease traps with a broom handle. Won't be back ugh! read more

I'd definitely say as far as fast food goes, Smashburger is better than average. Stopped in for a quick bite (actually took it to go). The double smashburger was really good. I'd say the fries are above average. Forgot to order a side of fried pickles.....so good. Very friendly staff! read more

The buffalo sauce on the burger is something I never would have done myself but it ended up being a great comination.

Thier burgers are out if this world ! So fresh and delicious !! We eat there at least once a month . The staff is friendly and professional

Omg. Just ate there 30 min ago. For a basic burger, fries and shakes &13.97. However that's on my for not paying attention. Anyway the 1 star was the bun was hard and the burger taste like FISH. It was disgusting and made me sick to my stomach. read more

My family and I walked in to order and experience Smashburger for the first time. A young male employee with brown hair was holding a full trash bag with no gloves. He then started picking his nose in front of us. I stared straight at him and he continued to pick it more. Soo disgusting!! I was ready to walk out then and there. The young lady cashier took our order and asked if I wanted fry sauce. I asked what is it? The young male guy who picked his nose told her to get the fry sauce out of fridge. He then grabbed it with his bare hands after picking nose and holding garbage can and didn't even attempt to wash his hands. He then afterwords grabbed another customer's order and sprayed whipping cream on the milkshake and never washed his hands. I told another worker standing at the receiving end of orders- not the cashier that we did not want him to touch our food. When we got home I was so disgusted with that experience that I did not enjoy eating any part of the food!! I will never go back to that Smashburger ever again. We were very close to just walking out. As we were leaving I could here him mimicking us and my daughter turned around to look at him and saw him put his hand in a position of flipping us off but as he saw my daughter look at him so then he acted as if he was stretching. He had very odd, unclean and disrespectful behavior which ruined our entire visit and experience with Smashburger!! read more

This is the best burger I've ever put in my mouth. If they shaped it like a males private part and it still tasted the same I would not hesitate to stuff it in my mouth. I'm not kidding when I say this but I'd go gay for the owner if he gave me free smash burger for a year, hell even a free burger I'd at least go bisexual for the guy read more

Oh, the juicy burger goodness! If you're looking for a juicy, better-than-McDonald's burger, I recommend Smashburger. The burgers are delightfully flavored and the french fries are good too. They also used to have a VERY awesome seasonal peppermint shake that made me drive across town just so I could experience the minty goodness taste bud party that seems to occur every time I've had it. I have my fingers crossed that they bring it back this year! read more

Great in store experience. Great online experience. Amazing food! I especially love the Smash Fries and milkshakes!! The employees here are so friendly, and the food is always great. Quick service, too! My go-to burger place in Boise. I literally crave those smash fries!! read more

Just ordered through DoorDash. I specifically asked for three sides of ranch because i ordered a large fries and Brussels sprouts. I got one half filled container of ranch. I SPECIFIED ranch in the order and they failed to follow even simple direction. read more

I was not prepared to like Smashburger. Why? Because it's not only a corporate-envisioned burger joint (owned by the same parent company as Quiznos) but also because it's fast casual and in my opinion, burgers are best either served up slow - or at a greasy take-out window. But I was traveling through Boise and figured "what the heck" and needed a fast meal. It's a good thing that my stereotyping is flexible... because it would have missed out on an amazing burger. The burgers definitely have a fresh, not frozen taste. That's good since that's one of the selling points of Smashburger. I liked that the ingredients I selected seemed to be in perfect proportion to the burger I selected, but also to each other (nothing is worse than a bad condiment-to-topping ratio!) You can select not only burgers but also chicken (grilled or fried) and salads. They have suggested burgers but anything can be customized which seems the way to go if you know how you like your burgers. The real selling point for me, however, were the sweet potato fries. Holy smokes... those are the best fries (of any kind) that I have ever put in my mouth. Like so good that a day later, I'm still craving them. It's a good thing that Smashburger just opened in my hometown. Or maybe a bad thing... check my cholesterol in a month as I have a feeling I will be sneaking back for those fries and to try a few other menu items that caught my eye. read more

Pretty good burgers at this location. I tried the one on Eagle Road and was unimpressed. Salty, but it's not like I'm coming here for the health food. I saw a salad come out and it looked pretty good. Again, you're on your own if calorie counting. The burger is skinny and I was concerned the meat to bun radio would be off but it's perfect as they use these light bodied potato buns. Recently got the spicy cowboy burger-garlic jalapeños, cheddar, bacon and BBQ sauce. It was a lot of BBQ sauce. Next time I'll ask for it on the side. They have good sweet potato fries and I have seen several complaints on Yelp that they had removed their fry sauce from the menu but it must be back. Because I got some and I can see why people were missing it. I'm not a big fry sauce person but this is GOOD! Their regular fries are skinny, not my thing. But appear to be cooked well. Onion rings are thin also (and yummy) but I didn't order as they are the same as what comes on the burger I ordered so I don't know what the side is like. The salted caramel shake is YUM but not for anything special smash does- it's just haagen Dazs ice cream at its finest. And pretty spendthrift. Staff is friendly, once they made an error on a takeout order (a pretty big one - the bacon on my burger was barely rendered) but they took me at my word, made good on it quickly by giving me a free meal for next time. Quick easy stop. Not too greasy read more

Wow. Though I don't usually eat burgers I was surprised. Veggie choice, healthier bun plus a 'careful' presentation. Why can't most of other American fast food chain serve the same level of expertise as this place? read more

Smashburger - Black bean veggie burger 690cal/serving - Burgers Near Me - Boise, Idaho

Ahh the hamburger, a culinary mystery wrapped in an enigma and folded into a bakery fresh bun. Ok... so it isn't quite THAT complicated, but it can be! This humble staple of American cuisine is so simple on the surface, but so many places get it so, so wrong. Thankfully Smashburger is NOT one of those places. We actually "fell in love" with Smashburger when we first visited the Boise area almost four years ago............. and then we moved someplace with NO Smashburger at all! Silly us. Now we're back in Boise for good and this Franklin location is just a quick drive from our house, so it has become our "go to" spot when that burger craving hits. In my opinion, Smashburger is the best "quick service" burger there is. It's definitely more pricey than your straight "fast food" options like Wendy's or Carl's Jr. but you also definitely get what you pay for. The extra couple of bucks is easily worth it in terms of the improved quality. They have a selection of burgers with a wide variety of toppings (BBQ Bacon is my favorite, but the Bronco with hot sauce and bleu cheese is good too.) But if none of those suit you, you can mix and match toppings to your heart's content to make your "perfect" burger, although "premium" toppings like mushrooms and bacon will cost you extra. The burgers themselves are about as perfect as you can get in this setting, never had a bad one. The only reason I have to knock off a star is that on several occasions, by sides have been terribly oversalted, almost to the point of being inedible... and that's unfortunate because their selection of fries and such is generally very good. I like their regular Smashfries with rosemary and olive oil. The sweet potatoes fries are good, as are the haystack onions. But when they are so salty you can hardly taste anything else... it not only ruins the fries, but your burger too as your palate is completely "burned out" by salt. So if I could pass on one suggestion............ easy on the salt shaker guys! Aside from that everything else about Smashburger is excellent. Their customer service is great. I came in once just twenty minutes before closing and they were just as happy to help me as if I had walked in during prime time. Oh and get a shake too. Oreo shake, peanut butter and jelly shake, or huckleberry when they are in season... all are great. Basically you can't go wrong with much at Smashburger. Just ask them to lay off the salt a little! read more

I seriously don't see what all of the hype is about. Granted, I missed the launch event (which would have netted me free food and beer), but as a paying customer I was a little underwhelmed. The burger I got was just fine. But I don't think it was better than Five Guys and certainly not better than Bad Boy. The fries were so tiny that you couldn't scoop up ketchup with them. The manager on-duty had to keep yelling at the kitchen to get our fries and various items; as a result, I didn't receive my well done fries. I don't think it would have changed my opinion much. Wifey got the smash fries, which were also unimpressive. Couldn't taste olive oil or parmesan, but the fries were totally overwhelmed by rosemary. The one saving grace was the Oreo milkshake my wife got. That thing was too legit to quit. If not for the shake, I might've two-starred this place. It's seriously not bad, but I don't at all understand the four reviews prior to mine. Try Barrelhouse, Bad Boy or Big Judd's, if you want a truly good burger with personality. I don't get what people see in chain burger joints. ETA: After reading more Yelp reviews, I'm updating my review. I feel cheated, or maybe I just have higher burger standards. Most folks talk about receiving a big, hot, juicy, tasty burger. Well, my patty was not hot, nor juicy. In fact, it was overcooked. The char was pretty much all you could taste. The patty was small, considering I paid for the large burger. Maybe it was just one bad experience, and everyone else had a great one, but I can't review a hypothetical delicious burger. Mine was sub par. There, now I feel better. read more

Darn good burgers, especially for a chain. They're topped with crisp, fresh vegetables, good pickles, and the patties are juicy and have just the right amount of crust. We also really like their unusual, skinny fries. It's worth the extra expense and calories to get "Smash fries" tossed in olive oil and rosemary. They're fantastic and unlike anything you'll find in other burger joints. We were disappointed to learn they recently stopped offering fry sauce. Hopefully they'll consider bringing it back. Parking next to the actual restaurant is limited, but there is plenty of parking behind it in the large lot that serves the huge, several-block, Sportsman's Warehouse strip mall. read more

poor service-very slow and sandwich sat under heat lamp while other orders taken. sandwich truly smashed. don't think I will be returning to this place. need to get there house in order. read more

I've been here a few times and am always impressed. Delicious food and great service. Today I ended up here just before 1pm and certainly did not beat the lunch crowd. The place was packed and there was a line nearly out the door to order. They were CLEARLY understaffed. While only 75% of the tables were full (plus more outside), all of them were still dirty. I had to wait at least 5 minutes (after waiting nearly 10 minutes to order) before a table for cleaned. Now I want to make sure it's clear that I love the service here, every experience has been positive. I knowingly equate the understaffed issue to management. Maybe someone called in sick/it was a fluke, because I sure hope they don't always make their employees work so hard! Aside from that, the food is stellar. The Smash Fries are some of my favorites anywhere. And I always go with the grilled chicken, it's so good! I'll definitely be trying a milkshake sometime soon.... read more

This is hands down the best place in the city for a burger. Yes, I said it. Five Guys can't even hold a candle to Smashburger. Five Guy's uses little more than Kraft singles on their burgers, whereas Smashburger uses REAL cheese. The menu here is varied and has all sorts of clever ideas, such as a burger all ready adorned with potato chips. My latest trip there was greeted with a Bronco Burger, a bleu cheese burger with Frank's Red Hot Sauce. I was appreciative of both the clever name and fantastic flavors. The fries are equally impressive. Their sweet potato fries set a high standard for fries in this city and at a great price. The seasonings really help to draw out the natural flavor of the potato. This is my favorite place in Boise to get a burger. Cross-posted from the Meridian location. read more