I hired Smart Roof to replace the roof on my home and shed, as well as all the gutters due to the great reviews on Yelp. My salesperson Joel was very helpful and knowledgeable, however my experience with the office staff was not as helpful. Phone calls were not returned when I inquired about a start date and when a date was finally agreed upon the crew did not show up. It was several days later that the office staff called me with a new start date. When all was finally done; the roof looks great and the work crew did an excellent job! I have gotten many compliments from my neighbors and I am happy with the end outcome. read more

While we are satisfied with the installation and customer service from SmartRoof, there were a few key miscommunications that impacted our experience. Firstly, our sales representative informed us that we would receive a 30% tax credit on the cost of our solar panels when we filed our taxes. Based on this information, we expected a substantial refund. However, after consulting with our accountant, we learned that the tax credit is based on income and taxes paid, meaning that while we are entitled to the full 30%, it will take several years to receive the full benefit. It would have been helpful if the sales team had explained this more clearly. Additionally, one of the installers mentioned that our solar panels would produce 10% more energy than we consume. Unfortunately, over a year of operation, our energy consumption has consistently exceeded the energy produced by the panels, which is disappointing. That said, SmartRoof's customer service is excellent. Whenever there was an issue with the panels not communicating, they were quick to respond and resolve the problem. In summary, while the installation and service were generally good, better training for their sales representatives would help ensure customers have more realistic expectations and avoid confusion down the line. read more

Eamon helped us with a roof inspection and evaluation of some leaking. Very helpful, professional, and quick to respond. We appreciated his straightforward advice and sympathetic ear. No hard sell, just great information and sincere interest in solving our problem. Great experience! read more

These people are the worst. When I detailed all their mistakes and they don't listen. I have been chasing them for more than eight months to simply change the vents. They are obnoxious, extremely rude and difficulties in listening. You have been informed, stay away!!! They have put me through hell! read more

Eamon was super helpful and knowledgeable assisting with an insurance claim for a roof replacement. The entire team helped to appeal the initial insurance approval and work toward getting the job done quickly and beautifully! I would definitely recommend and use again! read more

Scam company. They stalk you and find your name/phone and call you to sell you roofing products. Get the f out of here. Even if I needed a roofing product I wouldn't use them do to their lame marketing techniques. Go get a real job. read more

DO NOT USE SMART ROOF!! They will take your money and not do the work. I had to threaten a lawsuit because they stalled for months and had my insurance payout the whole time. Don't let them sell you on the private adjuster, that just means they will take everything your insurance company will pay and the insurance company writes the check to them. So zero incentive for them to do the job because they get paid up front and will stall for months. And then they just keeping upping the price. When they find stuff wrong. They left nails everywhere and I got a flat tire that had to be replaced since it couldn't be repaired. I had discussed with them being careful with nails because I had a dog and I was worried about him getting a nail impaled in his foot. When they were done I got to go around and pick up tons of nails. Once you hire them they will find other things to charge you for, like contract says they will replace any plywood that is damaged but leave out the @$250 a panel. What plywood cost $250 a panel. They will upsell you on other products that insurance didn't cover. Stay clear. There are reputable companies out there SMART ROOF is not one of them. RUN don't walk AWAY from them. They have called numerous times for years in spite of me telling them to stop calling me. I would give them zero stars but that isn't an option on yelp. read more

I live in California, but I'm managing my deceased parents' house in Centreville, which is difficult enough already, so you can imagine how thrilled I was when I learned that the Centreville house needed a new roof before we can sell it. A friend recommended SmartRoof as an ethical, trustworthy provider, and I cannot thank her enough for that recommendation. Eamon, our main contact, understood that I was dealing with everything from afar, and not only became the main interface with the insurance company for us (ultimately getting us literally thousands more in insurance than I thought was possible; they really know what's claimable and what's not), but also recommended other ethical, trustworthy businesses for the interior work we needed as well. The entire process was not fast, because we did have to wait for the insurance company more than once, but in the end the quality of work was extremely good, the roof replacement itself only took one day, and insurance paid for far more of it than I expected. I would work with SmartRoof again in a second. read more

My salesman says in an email that my out of pocket will by $X and insurance will pay $Y. I agreed to this, signed the contract based on these numbers, and paid all of the $X. After the installation, the accounts receivable rep says I owe $859 even though I paid $X as agreed upon. It turns out the salesman erred in listing the insurance amount in his email. Instead of just admitting the salesman erred and eating the cost of their error, the rep says "our salesman aren't insurance experts." Then why is he providing that information up front, which I relied on to sign the contract? The accounts receivable rep was pretty condescending when I tried to explain that I paid everything out of pocket that they told me to and their salesman erred. In any case, I understand now why there are so many bad reviews on Yelp. The roof installation was done in one day which was the best part of the experience. read more

Avoid this company, their negligence in replacing our roof caused a huge leak earlier this year, dealing with them has been a nightmare, not only did they not acknowledge their mistake, they gave us a quote double the price of other companies to fix a mistake they made, their service manager is completely unprofessional and should be removed, avoid this company unless you want to deal with incompetence and subpar work. read more

The team and Richard Project Manager was amazing! Smartroof did an outstanding job on our roof it looks great from start to finish in 1 day very pleased with the job! Thank You read more

Quick to connect after the storm, worked w/ us and the insurance nightmare. The initial coordinator was nice - but did NOT have the background to help us (she mis-spoke to us re: 'wrapping' etc), color was off from what she showed us, she had to call her mgr for every thing, it seemed :( Roof work was completed to our satisfaction. The siding was a bit of a nightmare: from the wrapping issues to the awful crew (repeated smoking after told them to not/and not extinguish in fresh mulch! Littered the lawn/our neighbors w/ fruit rinds, cigarette butts, empty water bottles/caps/trash. Oil spilled on driveway from old haul trailer, some shoddy work (caulk, outlets). They arrived mid-morning, took hour-long breaks, out by 5pm (6-day job, could have been done in 3)! NO ONE seemed to be in charge/Project Manager(PM). FINALLY, a PM came to the house, it took him almost a full day to work the punch list w/ a new crew. read more

I could not have been happier with the job Smart Roof did for me. A great experience from start to finish. Communications by Connor and his crew were outstanding. Roofing, gutters and downspouts all installed on time and within budget. read more

Fast talking salesman, poor unsupervised sub-contractors. Can not reach in an emergency. Should have read BBB complaints before signing contract. read more

Smart Roof is an okay company that has some flaws. Given information from peers, they get the job done but they could get better within the customer service areas. read more

A colleague originally referred me to Smartroof company. Although I was unsure how they could help me at first - the team went above and beyond for my family. William Valencia is literally THE BEST Consultant:project manager we could ever ask for. Navigating through the insurance process is no doubt overwhelming. But William was our advocate through every step of the process! As our project moved forward and into different hands - William was still there providing assistance! We wish we had more projects just to deal with William! Thank you to the team that installed our beautiful new roof and siding! Our family appreciates you William! read more

First off, let me start out by saying the roof looks great which is the only redeeming aspect of my transaction with SmartRoof. In the sales pitch, the representative asked me: What are the most important things to you as a customer? My reply: Open communication Did I get that? NO. The crew was schedule to show up on a Tuesday at 8AM. By 11AM, they had not arrived. I called the Project Manager, Bobby DiFronzo, and his response was "It was pushed back to tomorrow. Sorry, I thought I called you but I guess not." Strike 1. Crew arrived the next morning for the install. At the end of the day, the crew left supply crates behind and didn't move our plants back to where they were. I had to reach out to Bobby, the Project Manager, to ask what the situation was with the things left behind and not left in order. He didn't bother to communicate proactively about it. Strike 2. One week later, I received a Change Order from SmartRoof with a bill for 10 pieces of plywood at $115 each so an $1150 bill. I was taken aback. SmartRoof never mentioned that change order to me nor my wife during the install. The agreement we signed clearly states SmartRoof needs written consent from the customer for a Change Order prior to doing the work AND it said 3 sheets of plywood was to be included. So SmartRoof overbilled me AND executed work without my consent. I was told by the sales rep that if additional pieces of plywood were needed, that would be relayed by the Project Manager early on during the day and I would sign a Change Order prior- and that did NOT happen. Strike 3. SmartRoof agreed to remove the 3 pieces of plywood they were contractually obligated to but refused to take any additional steps to right their wrong regarding the breach of contract. I CANNOT in good conscience recommend SmartRoof because of this poor communication, a breach of contract, and a surprise $1,000+ bill. read more

my experience is similar to some of the other 1 star reviews. Over priced, horrible communication, left my yard with debris. What I would say is get other quotes and do your due diligence. I'm not gonna say don't use them for your roof, but I regret my decision to do so. read more

They did my sisters roof and once they get paid they don't come back for poor workmanship/warranty issues. After contacting them numerous times my skylight flashing is coming off that they replaced and looks to be crooked. Next step will be getting an attorney. read more

SmartRoof - Smartroof Skylight Installation plus a roof - Roofing Near Me - Reston, Virginia

I engaged SmartRoof to discuss solar panels installation. This feedback is not regarding the installation or the product but my experience during their sales and more importantly their practices. The rep showed up at my house on time. He was very polite, engaging, and nice. When everything turned bad, close to the end, I was told that the entire conversation, in my home, with children talking, was recording from his phone. The rep didn't say that he would be recording inside my own home when he arrived, and started the recording in a very untrustworthy and hidden manner. But when I requested for the recording to be deleted since I was now made aware and the child was talking in the background, I was nicely reminded of Virginia law regarding recording. I had to quote COPPA. The manager on the phone was dismissing that matter as well. This practice of recording people in their own home and their dismissiveness to my direct request to delete the recording are a massive breach of trust and makes me question their ethical practices. I'm waiting to receive confirmation for my request now. read more

We were not ready to do our roof, but a neighbor used SmartRoof so they were on the short list of possible contractors. Last week, a guy in a SmartRoof shirt came by and knocked on the door. To say he was lacking in credibility would be an understatement. He lied, was aggressive in his approach, would not leave despite my asking several times. Until my neighbor came home and I suggested he say hello. Then he jumped in his car and sped off. I called SmartRoof and asked them to look into this supposed salesman and they said they would. I texted my contact a screenshot of the car two days later. A week later, no response to let me know if the guy was actually a SmartRoof employee or not. Don't use this company. If this guy was an employee he lied and misrepresented my neighbor's job -- and was far too aggressive. If he wasn't an employee, they should be concerned about fraud but are non-responsive. Either way... read more

Before today, I would have rated them 4 or 5 stars, but from a lack of communication and no follow through, I'm incredibly disappointed and now worry about what will happen if there are any future issues with my roof. I should have seen the signs early on. A rep came to our door to see if we were interested in getting assessed for hail damage and that they would work with my insurance company to get a roof replacement. I agreed and worked with them since August 2020. Well, that person was fired and no one got back to me until I gave them a call for the person being MIA and they apologized for the miscommunication. A new contact came in November 2020 to reassess and get going with my insurance (Allstate). Roof was installed February 2021. The installation team was friendly, efficient, and cleaned up really well after themselves. The project manager even came out to make sure everything went well, which it did. I later contacted them in May 2021 because I was getting water in my chimney and my chimney inspection said it may be coming in from the chimney flashing. No response. I called in August 2021 because I just realized that I never received the packet of information promised about the GAF Lifetime Warranty for the new roof. I received an email at the end of the day with wrong information and dated that day. Which means, if I hadn't called, I would have never received the information. No apology or explanation for the lack of follow through AND I have not received a response (it's now been a month) about the incorrect information on the form. Incredibly disappointed and hope I can use my warranty with a different GAF installer. read more

Run away now!! They over charge, not responsive, definitely not dependable and cause damage! I initiated a contract to replace my entire roof and gutters and add solar panels, back in Jul'21. It's Jan'22 and they're still not complete. I can go on and on, literally not a single timeline has been met. Of course, they're very responsive pre-contract and deposit. Why they overcharge: They are an umbrella company that subcontracts their roofing business to other smaller companies for everything (roofing, solar and gutters). I've literally worked with three different teams throughout the process and two project managers (btw, shout out to Donte, probably the only redeeming quality of Smart Roof). Not responsive, it's taken 2-4 weeks or even months to get a response after you pay the deposit. They're roofers had to move HVAC exhaust pipe to fit the solar panels and reassembled the PVC incorrectly and cut corners-they didn't even apply glue to ensure it was water tight! So Smart Roof caused the exact thing they were hired to prevent damage to my ceiling-UNBELIEVABLE! I'm stuck with them, deposit already made and insurance claim already filed! read more

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Disabled Veteran sold a bill of goods. In Spring of 2020 we received a knock at the door from a salesperson (Andrew Rainger) from SmartRoof. We agreed to an inspection of the roof and were told we had hail damage. However, USAA denied the claim saying there wasn't enough after their own inspector looked at our roof. Under the advice of SmartRoof, they told us to ask for a different adjuster from USAA to come back out and do another inspection. In July a USAA adjuster rejected the claim once again. SmartRoof then advised us to "wait until the next storm." March of 2021, a different SmartRoof salesperson (Robert Pompeo) came out and offered us 50% off all materials and other incentives to get our business, however, we told him there was never another hail storm so we needed to wait. Then a few months later we had a pretty significant hail storm and Smart Roof sent out a 3rd salesperson (Luke Spieler) and he reinspected the roof and resubmitted a 3rd claim to USAA, which was finally approved by our insurer. However, USAA's valuation of the damage was for a lesser value than SmartRoof's estimate. During this entire process with 3 different salespeople, we were always assured that even though their estimate was higher, they would work with the insurance company and "not to worry." We were repeatedly told that our only out-of-pocket expense would be add-ons and our deductable, the "supplement depreciation" either would be covered through supplemental claims or waived. We proceeded to move forward. Shortly after the roofers left we had a ceiling leak. A SmartRoof employee who came out to evaluate the issue informed us that some of the work performed was "not to code." To this day there are still several unresolved repairs per our insurance company. Now, we no longer hear from our salespeople, instead we're getting letters from the billing department demanding payment for the supplement depreciation we were always assured would not be an issue. Apparently the promise that they " would work with the insurance company" and "not to worry" was just a sales pitch. After reading reviews about this company we've noticed a pattern of the pitch, "hailstorm damage" and "we'll work with your insurance company." I retired from the Navy after 30 years of service. Integrity is something I have fought for, and SmartRoof and its salespeople are clearly lacking it. read more

Horrible company to work with. Seriously save your self a headache.

We had a big chunk of siding (a couple hundred square feet) blow off our roof in a wind storm. Smart Roof was recommended by a neighbor who had their roof replaced a year earlier. The Smart Roof team identified not just the wind damage but also hail damage from an earlier storm that I had not noticed. They worked with my insurance company to get me a total roof replacement. They were total professionals at every step along the way. They were prompt, respectful, and left no mess behind. I would highly recommend this company. read more

Love that they are not only (A+) rated by the Better Business Bureau, but they also maintain awards of recognition with Angie's List and Home Advisor. Not only are they in the top 10, they actually achieved the top (1%) in the entire Mid-Atlantic region. They guarantee their (FREE) roof estimates for an entire year so you are never under an obligation to make a rushed or immediate decision. They can also work with your home insurance adjuster to see if your homeowner insurance will pay for some or all of your roof replacement. Ask for Rob to schedule your free estimate or free inspection. You can call him directly at: (571) 396 - 3047. You can also email Rob at: robert.pompeo@smartroofinc.com read more

The company "SmartRoof" we hired is not good company to deal with. At first, the sale rep. look helpful and return your call immediately. Once you signed the contract and paid 1/3 down payment. Everything went south from there... Both the project coordinator and project manager is rude and not willing to get back to you in email or phone call (I made phone call more than 5 times in 1 day and she just won't give you call back... if you call the company main number to ask to speak to the owner, you will be told the owner is not into the day to day operation. You cannot talk to the owner and that is why all the crew doesn't care what you think. Because they will not get blamed even they did something wrong. The shingles crew left uncountable pieces of shingles and shredded plastic wrapping among my lawn, garden. It completely messed my lawn and garden. And I spent the whole day past Saturday June 27th go through my lawn, bushes to cleanup the mess the crew left. The previous roofing company charged way less than half what this company charge me. And I have to clean up the mess the crew left. And I cannot get project manager to call me at the end of installation day or after, even frustrated me more. The Smartroof just hired subcontractor to do the siding or gutter job. They claim they are on employee payroll but actually Smartroof just pay them by job. Their shingle crew is not professional either. Overall is not worthy to contract them to do the job. read more

SmartRoof - Roofing Near Me - Reston, Virginia

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If you want to go with SmartRoof, be aware that the company's "customer service" basically does not exist. The so-called "project managers" do not manage anything. I found out the hard way. Hope you make sure you ask about that before giving your projects to SmartRoof. read more

I recently engaged SmartRoof for a roofing project, and unfortunately, my experience was disappointing. Their customer service was poor, showing a lack of responsiveness to my inquiries. Moreover, the job was left incomplete, highlighting an apparent inability to finish the project to my satisfaction. The crew for the day did not clean up leaving nails and debris all around the house resulting in a flat tire. The overall value is poor. The constant follow up resulted in a credit for $500 as they CLEARLY were not going to finish the JOB. Don't believe anyone when they come to "project manage". They really are uninterested. Overall, not a positive experience with SmartRoof. read more

Terrible experience with SmartRoof, Elm Street, Mclean, VA. BEWARE of Misrepresentation. They oversold their ability to work with the insurance company but bolted out at the first push back from the insurance. They literally left the project incomplete. Liam, the rep is a smooth talker with tall claims. Do not fall for his tall claims of being experienced. Every single of his (mis)advice that we followed to the tee in submitting the claim, backfired terribly!! Now the entire SmartRoof staff is MIA. It has been months now!! They wouldn't respond to the calls or emails! BEWARE of SmartRoof (McLean) They will leave you at the first roadblock and would rather spend their time enticing others. HIGHLY UNPROFESSIONAL for a company that dreams of becoming a billion $$ company. STAY AWAY! read more

They are con artists. A classic case of bait and switch. I wish I had looked at these comments about Smartroof sooner. A rep came to my door as a cold call due to a recent storm in the area and explained to me that my neighbor was eligible to have his roof replaced through his homeowner's insurance and asked if we were interested in him doing a free inspection. My husband and I discussed and decided to give the guy a call back to have him inspect our roof. The initial person was friendly and seemed trustworthy. We went through the process and our insurance company approved our home for a new roof, but the experience went downhill from there. The following person I dealt with has been a nightmare. Seemed friendly but provided us with misinformation to entice us to upgrade and even tried to get us to purchase solar shingles by telling us we would get money back (cash money back from the IRS). We looked up the tax code and that was an out and out lie. You can get a credit, as we suspected, but no money back. We weren't sure if the person was lying purposely or if they were just not well informed/trained but gave him the benefit of the doubt. Now I see he was just a liar out to fatten his commission by any means necessary. After the deal was signed, he would never return any of my calls from that point on. As a consumer roofing is not my business, and we relied on this so-called professional to guide us and give us accurate information to make decisions. Everything is done virtually with Smartroof, so getting copies of any of the documents was a hassle. I didn't get access to their online portal until yesterday (5/30/23 - a week after the install), even though I requested access several times. The only reason I received access is because when I received the invoice, I had an issue. First, the invoice was just an amount, not broken out so I could even see how they arrived at the amount and when I called and spoke to their accounts receivable person, she was rude and tried to overtalk me. I had to remind her that I was a customer and if she didn't have the patience to listen to my questions and answer them, to please put someone on the phone who did. I eventually received an invoice with the costs broken out, but it did not match what the Project Designer had promised and the way they initially broke out the cost breakdown, it's confusing if you haven't gone through this process before so it's easy to mis-lead you. The actual roof was completed in one day, but they did not clean up the area well, a lot of debris was left behind. A field supervisor came by and inspected the roof the following day but did not go up on the roof to inspect! Even from the ground she found several areas that required them to come back to fix. It took them a couple days to come back out to fix the issues that were found from the ground, and I did request that someone come out who would go up on the roof and re-inspect the installation but we are still waiting for that to be done. Now I'm trying to get Smartroof to honor the discount that the Project Designer guaranteed us when he lied to us to entice us to upgrade. I am currently waiting on a call back from the Manager as I type this review. She said she would look into it and get back with me. Furthermore, the company is WAYYY overpriced, my other neighbor got his roof replaced with a different company and he paid for it out of pocket (not using his homeowner's insurance) and paid a little more than half of what Smartroof charged us for just the roof. Needless to say, I am very unhappy and I'm looking into hiring a lawyer to represent my husband and I against these crooks who are trying to take advantage of us. read more

SmartRoof will absolutely be out of business in no time at all. This is the worst roofing company they will try and up sell you on everything and when you say no, they will say no problem we can throw the fancy Ridgevent roof in for free. And then charge you for it and say sorry you signed the contract. They lie and don't give a crap. So if you get the extended warranty it won't matter because they will be out of business by the time that comes around. read more

Smart Roof people are ambulance chasers. They appeared at my doorstep stating I had hail dmv e to my roof. Asked to take pictures and said they could get me a new roof. Said yes and they took pictures and said yes there was hail damage. Wanted to call insurance company right then. Did this. Opened claim. Insurance company sent inspector. No hail damage. Likely will have insurance increased. Called the company. Sent out an executive who said there was no hail damage but said he could fix a gutter at no charge. I said ok. He promised to come by in a couple of days. NOPE. Followed up and got runaround. Followed up again and no response. It's one thing to get screwed but when they did it with a smile I get upset. Recommend NOT doing business with Smart Roof ambulance chasers. Recommend informing home owner associations. read more

Stay away from this business. It's overpriced they have too many people. They make too many promises they don't deliver. They are extremely hard to communicate with they are very unresponsive they promise too much and can't deliver. They use the ploy of bait and switch they encourage me to add three skylight, s insulation they held over my head as an extortion the warranty on those three including the roof warranty which I am yet to see. And when the job is s complete you better have the money now because they don't give you time to breathe that is due upon completion even when it's not complete. read more

Smart Roof - Not sure what to call it. Bait and switch? Unethical practice? Lies? Not sure how to phrase it but for 6 weeks I have been working with them. Did they ever mention that had a minimum amount to conduct $$$work on my house. No. They had 6 weeks and about 20 phone calls to make that known to me. Call after call it was never mentioned. After they payments started arriving from my insurance, they tried to up sell me on a roof that was 10k over what the damage was, and way over what insurance would pay. When I said I could not afford an additional 7-10 k they said I did not meet their minimum and they would not work on my house. 6 weeks. I guess I will go with... Unethical practice and lies. I would give them 0 if I could. Stay away from Smart Roof. read more

Overpriced. No one in the crew they sent to my home was able to communicate with me. I would expect that at least when the work was complete that SOMEONE who could communicate with me would come by to confirm that I was satisfied with the work. After all, they were happy to send someone out when they were trying to upscale me on materials. Otherwise SmartRoof was nonresponsive except to remind me of the final payment due. Very disappointed and would not recommend them. read more

This company sent a salesman to knock on my door without a license, even though I have a "No soliciting" sign on the door. This is a violation of county ordinance that can result in the salesperson receiving 6 months in jail and/or a $1,000 fine. Note that the county ordinance applies to "free estimates" as well. Do you really want to do business with a company that does not care about its employees like that? Do you really think they will care about you? If the salesperson is unlicensed, how do you know they are who they say they are? Do NOT do business with lawbreakers! Call the police non-emergency number if they come by. I don't care if they have all these "positive" reviews; companies like that likely write the reviews themselves. read more

I could not be happier with my new roof installed by Smart Roof! Every transaction and interaction that I had with them was first class. This started from my sales person Joel, who was very patient in answering all of my questions. He also made professional recommendations on the type of roof that would be best suited for my home. He was not pushy or use aggressive sales tactics to force me to make a hasty decision. Joel simply gave me all of the facts and then let me make a consumer decision. Once I made a decision on the type of roof I was going to get; Mark from the installation coordination's team called me and explained next steps. We discussed taking down expensive and delicate pictures on my wall so they would not be damaged by any vibration during the installation. We also agreed on a date and time that his team would be on my property. The install team arrived as promised and on time 7am. They displayed great work ethic and it took a full day to fully complete the job. The installers also worked very neat and left no trash or debris behind. I am very confident that I got a top notch roof and a first grade installation. Thank you Smart Roof for making this very big decision and job seamless on my end. I am very confident to recommend your services to my friends, family, and neighbors. read more

SmartRoof - Roofing Near Me - Reston, Virginia

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If you're looking for a company that will partner with you over time for your roofing or solar needs, this isn't the company for you. After the ambulance chasers canvassed our neighborhood, they successfully won the bid to replace my roof at a value of $43k. One year later my chimney gets hit by lighting falling on the roof. Who better repair the damage than the company that did the installation? Think again, they are only interested in the big-ticket items. This would have been ok had they notified me of this when we began the process 4 weeks ago. Now my chimney repair has been delayed and the roof has been damaged for over a month and I have to find a contractor. read more