Jake at The Water Heater company was amazing. Such a great guy and he did amazing work…read more Unfortunately my old machine had to be replaced, and Jake came right out, gave me a great quote and started the job that day. Communication with the company was fantastic and clear. And when we needed to make some few adjustments soon after, Jake came right back out. I wanted to thank Jake for the great work and for being super helpful and cool!

Shawn was punctual and professional as he performed maintenance on my unit. Would hire through this…read morecompany again.

Thomas provided excellent service today and was extremely knowledgeable about our plumbing issue.read more

Excellent service from Sergio! Professional and get the job done! Highly recommend him!read more

I highly recommend Scott McLoad, plumbing to anyone needing emergency services, Quality work,…read moreattention to detail, on-time delivery, and most importantly respective budget. I found myself with an emergency situation. I called Scott Mcloed Plumbing. They came out the very next day and they worked efficiently to resolve my issue within the timeframe I needed, and they also communicated with me every step of the way. So if you need a plumber, you need to call Scott McLeod!

Dylan and Cody did a great job installing my new water heater!…read more This company is so exceptional, that I cancelled my home warranty because the service Scott McLeod Plumbing provides is unmatched and worth every penny.

Best service I've had in a long time…read more Thank You Nolan Sorry it took me so long to post this

Tenant reported garage disposal stop working so I immediately requested a fix the for owner. One…read morestop was prompt and since it 'FREE' estimate , I didn't think twice. Tech went as scheduled and told me he did a quick check at the unit and then to the electrical panel. And said now if he needs to go into diagnosis, it will cost $175 , and either he can fix it OR that $175 will be used to swap a new unit at $4xx. Since I'm remote, I can only agree to it to move forward. 10mins later, got a call from the tech saying, "there are good and bad news! Good news, the unit was indeed completely fine and it's working alright. The unit was slightly "UNPLUGGED" from the outlet and it works perfectly after I plugged it back in. Bad news, the $175 is due. " I appreciate that the "diagnosis" save me hundreds instead of replacing a fully working unit, but I would have thought the first free initial check should have looked at the connection in the first place. Definitely feel a bit rip off BUT they did give me a small discount in the end. I'm not expecting free work BUT $150 to get someone out to plug it back in? Is that the norm?

Need my water heater looked at and gave plumbing buddy the first call because of the 4.9 stars out…read moreof 200+. Phone rang and rang. Finally a young man picked up. I ask (to confirm) that they cover my area. Gave him the zip code and he said "sorry, that's out of our coverage area". I was like really, you can't cover 10 miles from your office in Glendora? Wow!! They he preceded to say I'll schedule a time anyway, and have someone else call you for the time. Before I can give him my info, he hung up. REALLY?? Wow!! UPDATE: Jeremy the owner took time and call me to apologize. Apparently the third party call center was the one that dropped the ball. Appreciate the gesture, hence the revised review. Unfortunately, already called someone else for my issue.

I'm writing on behalf of my mom, Nora…read more Jeremy was excellent to work with from start to finish. He came to my mom's house to inspect and remove her old water heater and install a new one. Jeremy was professional, punctual, friendly, and communicated clearly throughout the entire process. He took the time to explain everything and made sure all of her questions were answered. She also appreciated how clean and organized he kept his work area from start to finish. The installation was completed efficiently and with great attention to detail. Most importantly, my mom now has the peace of mind that comes with a brand-new water heater and knowing the job was done right. She is very pleased with Jeremy's service and would highly recommend him to anyone looking for a reliable, knowledgeable, and trustworthy plumber. Do not hesitate to call Jeremy for all your plumbing needs!

The highest praise for Steve's 5 Star Service! I'm absolutely astonished with their service and so…read morehappy I chose this company to handle my HVAC replacement. They provided white glove service from quotation all the way through installation. I was simple to book a same day inspection and quote request for a new HVAC unit online. The repair technician Angel Perez was just that, an absolute angel. He was unbelievably kind and knowledgeable. After meeting with him and hearing him speak to other members of the company over the phone, I knew this was a special company. The employees spoke to each other like family. Once I submitted my signed contact online, Angel thanked me for choosing them and welcomed me to the family. Contract provides excellent warranty on parts and labor. Unit included install of ecobee smart thermostat, which I am in love with! Not sure how I got by all this time without one. By far the best quoted price out of the four I received. On the day of installation I received a text update with a photo and name of the lead installation technician Jon Neves. He and his team arrived right now time and finished the work exactly at their provided estimated completion time. The team placed a mat by the front door entrance to my house, which was a very nice touch, covered carpeted areas where they would be walking. After the job was complete they vacuumed their work space and it was like they weren't even in the house. The group of guys working in the installation took great care in everything they did. My installation required a crane to get the unit on top of my house and The Purple Crane was in and out quickly. The crane didn't disrupt my neighbors or even the trash service that morning. The crane was in and out in less than 30 minutes. Highly recommend Steve's 5 Star Service. They offer a service membership for less than $20 a month to handle HVAC tune ups, water heater flushes, and any service needs. You read that correctly, they also do plumbing! They will now be my go to for any plumbing needs. I'm due for a new water heater and I will be contacting them in the near future to handle my replacement. Steve's 5 Star Service took such great care of my baby girl and I during the heat. They were urgent to get us some reprieve from the heat and cool air into our home again. They are the nicest group of people I've ever hired. True to their word, take great pride in their work, take respectful care of their customers and provide easy breezey service. Shout out to the wonderful team that assist me on this project: Angel Perez, Jon Neves, Brad, Javier and The Purple Crane. Thank you thank you! I cannot thank you all enough! It was a pleasure working with you. Breana Cumberland Smith Chino, CA

Great response time. High prices. Great customer service…read more I needed my garbage disposal fixed. I'd purchased a replacement for another house years ago so just needed it installed. $398 for install only. Job took less than an hour. I did it because I didn't have a lot of time to get it done. I called around and could have gotten it done for 1/2 that. Lesson learned... I can't say I won't use them again but it would have to be for an emergency only, as they are super responsive.

Joey O was very professional . He was very prompt arriving in our house . Checked our water heater…read morethoroughly before recommending the best option and solution. He completed the job and made sure everything was clean , tidy and working before leaving . He also went through the whole demo and explained how to work our water heater. I'm very happy with his work and would definitely recommend him to friends and relatives .

Great service! Water heater tank broke down at night; fortunately I contacted Payless Water Heaters…read more& Plumbing the next morning and within an hour Joey O. arrived and replaced our old tank. Joey took time to explain our options clearly so that I could make an informed decision. Joey did a great job with installation. Highly recommend Payless Water Heaters & Plumbing if you need fast, honest service. Antonio P.

Save my butt twice! Best services and prices!! Great service as requested! Did not beat around the…read morebush and gave it to me straight without trying to up sell!

From cold shower to fixed water heater in less than 2 Hours!…read more...at a reasonable price. Speedy attempted to walk me through the re-light process over the phone. When that didn't work, a technician was dispatched and arrived in 30 minutes (as promised). Michael wasn't able to re-light either, but had a replacement module in the truck. We're back to having hot water for under $250. (With warranty). I highly recommend Speedy Water Heater Service.

Absolutely amazing service from every department! Starting from our wonderful, honest technician…read moreAlberto Philippe who provided a a thorough and professional diagnostic and AC replacement to Mary, who picked up the phone with all my questions to the billing department. Every single person at Western Rooter was professional, pleasant and helpful which is almost impossible to find lately. I can't recommend this company enough as they helped my elderly parents and didn't take advantage of them but treated them fairly and provided a quality repair for less than competitor's prices! Thank you so much for taking good care of my parents and for taking pride in your work with a great attitude!!

WR replied to my general inquiry for a plumber on Yelp very quickly as did numerous other plumbers…read more Looking over the process on Yelp seems like making an appointment required a phone call still anyway. Decided to give these guys a try so called them and was able to make a same day appointment. Robert texted ahead of time and arrived within the arrival window. He was very nice, answered all my questions, and fixed 1/4 problems we had. One other issue he says could not be fixed and another he could not find a problem to fix. For the last problem, he said he to see if he could get the part and that he would get back to me. If he made an effort to reach out I missed it and as far as I know he never followed up. Since I was surprised that a special part was needed, I went out to get my own part and will try to fix it myself later. He did fix the main issue we called him out for. Given the mixed experience, I will likely try one of the many other eager plumbers who contacted me on Yelp and give one of them a try in the future, but I will not be opposed to using WR again.

I had water dripping from my A/C condensate line, right next to the air handler. Klaus & Sons was…read morerecommended by my neighbors. (But to be honest, we've seen their trucks many times in the neighborhood so we knew they were legit.) It took about six days to get an appointment but it wasn't an emergency so we were okay. Couldn't have gone better. Raul showed up early within the 8-12 window, blew out and unclogged the line. No more leaking inside the walls! No more wet towels and full bucket! They charged me $158 for a service call and I couldn't be happier. Will definitely keep their number handy.

Having plumbing/sewer issues-blockage. Called Klauss & Sons, sent tech out promptly, technicians…read morename is Jake, he was very courteous and knowledgeable. Checked the problem gave me a quote and got the problem solved in a very short time. These things can be very stressful and it's great to have a company that you can rely on with awesome people. Phone call with Courtney was pleasant and she gave me a time window which was soon. Again Jake was great and I recommend Klaus & Sons very highly.