The new system for the pharmacy is so bad I switched completly. You should never have to leave to…read moreleave a voicemail and wait for a call back when needing to ask a pharmacist a medication question. 0 stars.

My child has been taking the same medication for 10 years every time I go in there they don't have…read moreenough medicine to fill his prescription it's a prescription he is not supposed to suddenly stop yet every month he has to skip a day or two

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

My wife and I have been shopping at this store #77 Manheim, Pa. since 2008. We have always be…read moresatisfied. The Weis assistants are always pleasant and helpful. I use the store's "handicap scooters". They are the best help available. Also I appreciate the check-out clerks and the assistance they provide. Please do NOT go to any more automated check out isles.

Everyone that works here is so pleasant. I live in Lancaster, but I have a friend I visit a few…read moretimes a week. I usually shop for her as she is unable to at this time. The store is always clean and everyone from the stockers to cashiers are so helpful! Keep up the great customer service! :)

Yes, my go to place for supplements and healthy choices. Come to this location every week. There…read moreare two employees that always helps me with all my needs.

This store really is a little gem and different from the chain drug stores. I need to remember to…read morego here more often! What I like is they carry many products catering to homeopathic, natural,and organic lifestyles. Whether it be medication, beauty supplies, or food - their selection of these items are the best around. This is in addition to the normal drug store staples of beauty, drug, cosmetics, seasonal items,etc. They also have a pharmacy which I've never used. Hubby likes the fitness supplements and protein powders. Their selection of these items are pretty plentiful too. Prices are kinda all over the place, depending on the product but overall probably higher than say going to CVS. Often they will have a double page ad of coupons in the Clipper so look for it for additional savings on select items. When I was dumbfounded on where to find essential oils I found them here. Selection is fairly good although there were several I bought on ebay either because Savemart didn't carry them or the price was better. So why 4 stars and not 5? For me I hate their parking lot. The layout is poorly designed. Secondly the isles are close together and crammed. The place is usually crowded and its hard to find help. Lastly the security guy at the front door checking your purchase when you leave. Is theft that prevalent here that that's necessary?

Went to my doctor, who electronically sent my prescription to Anderson's. The drive to the pharmacy…read moretook me 5 minutes. I arrived, and my prescription was waiting for me. Nothing could have made a sick girl happier than to quickly get back home.

I scheduled an appointment at 8:30a for a COVID/FLU test at 11:15am. Drove there just to be told…read morethat they accepted the appointment but there wasn't anyone qualified to administer the test. The person who was supposedly in charge said she'd "mess it up if I tried." They did offer me an appointment for 2:45p but as you can imagine, I'm sick and don't feel like running back and forth for an appointment they originally accepted and said they could do. If the person isn't fully qualified, maybe you shouldn't leave them alone let alone hire them.

Online photo order was delivered to the store (confirmed via FedX) but the store never confirmed…read moredelivery due to complete disorganization and non-functioning computers. I helped staff find my package based on the box measurements provided by FedX. Nowhere on the label was my name, just "store manager" hence some confusion finding it. Image quality (on mugs) was too dark and the text was illegible. Would not recommend until they make some improvements. Staff was friendly and tried to help, but I think they are victims of a broken system and are not sufficiently supported.

Always a nice shopping experience Excellent Hong Kong…read moreChinese take out available in the back. I wish they carried more products More than decent pharmacy

I love Hershey Pennsylvania, but the giant on Cocoa Avenue has to be one of the worst to shop at…read more The employees look like they're ready to jump off a cliff. I asked one question to a gentleman in the deli and his face look like he could die any minute if he had to help me I've never shopped in a more miserable grocery store than the Cocoa Avenue store. It's only 10:30 in the morning

I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.

I try and avoid Walmart as much as possible but after finding zero windshield washer fluid at…read moreTarget in the Belmont plaza I had to trek over to Walmart to get some. This location is smaller than most but does have all the essentials. The layout is cramped and aisles are hard to get through with a cart, esp with a crowd. I grabbed what I needed and left. Long line at self check outs, hardly any cashiers but that's usual now. The parking lot of the plaza is poorly laid out with random one ways and exit only signs. Watch out for traffic and people just as confused as where to go as you are. With other options in the area, I'd recommend stopping here as a last resort.

Burn it to the ground. Can never get help because all employees are always on their phones. No…read moreregisters opened ever. Even if the lines for self check out is 12+ people. They suck!!!

Overall I like CVS STORE because of its convenient proximity to my house. The Landisville location…read morehas a nice assortment of makeup, health products, seasonal, and a small food section. It's certainly not the largest in the area but overall fits my needs in a pinch. Being a care member I always scan my card at the kiosk for savings in addition to the boatload that always print on my receipts. This location doesn't have a high turnover of personnel, but can get busy at times, and often you need to ring the bell for the cashier. Returns are usually not a problem, even without a receipt, given that they can pull up your customer care card history. As of lately I've been forced by my insurance company to leave my small town pharmacy of over 30 years to get my prescriptions filled here exclusively. It's not a change that I'm happy about. My old pharmacist, Smithgall's knew me and my medication. They would often alert me to errors that the doctors missed. They offered delivery - even from the city to my home in Landisville - and I had an account set up with them. CVS doesn't offer that level of customer service. In fact they are so busy that it's not unusual to wait a good bit of time to ask a question or pick up your script. Getting them on the phone is even more problematic. All scripts must be paid for at the pharmacy register which doesn't offer cash back. While I think the current staff does an ok job for the volume and lack of personnel I've had some dealings with an exceptional pharmacist in the past that went above and beyond her call of duty dealing with my insurance company. I've also dealt with one so condescending and unpleasant I tried to figure out his schedule and avoid pickups when he's there. Now that I've had to deal with CVS PHARMACY exclusively for my prescription needs I see a lot of flaws with the store. Lack of personnel at the pharmacy counter as mentioned before. A parking lot that's often hogged up by the dance company next door is a huge problem, and very common in the evenings when I go. It's especially frustrating because street parking is not feasible. But the issue that annoys me the most is the phone calls, text messages, and constant *borderline* harassment by their automated pharmacy system. I literally get three calls a day. I do not have automatic refills yet get calls that I do. I get reminders that I'm due for a fill. I get calls asking if I have any medication questions. I get repeated calls after scripts are picked up reminding me to pick up. And on and on. Three calls a day is a conservative figure, as realistically it's much higher. Even more frustrating is calling to have something done about it, only for it to be changed, then revert right back, something that frustrates the staff as well. On a positive note I like that I can upload pictures at home, edit, make changes, and get ebates cash back than pick up the printed materials at the store. It saves alot of time vs dealing with their kiosks which sometimes have issues and time wasted waiting on the prints. With my insurance constantly changing I'm hoping that my alliance to CVS is short lived. Unfortunately the short falls of the PHARMACY and the constant harassment bring down my overall rating for the store.

The hours on Yahoo, Google, and even in the store are incorrect for the pharmacy. Unfortunately for…read moreme, this resulted in a necessary prescription going unfilled. When I spoke to the manager Mark about this he literally yelled at me. I wonder if I was a young man instead of an elderly woman would he have felt so embolden to yell. His customer service skills are sorely lacking.