I scheduled an appointment at 8:30a for a COVID/FLU test at 11:15am. Drove there just to be told that they accepted the appointment but there wasn't anyone qualified to administer the test. The person who was supposedly in charge said she'd "mess it up if I tried." They did offer me an appointment for 2:45p but as you can imagine, I'm sick and don't feel like running back and forth for an appointment they originally accepted and said they could do. If the person isn't fully qualified, maybe you shouldn't leave them alone let alone hire them. read more

Walgreens - Walgreens Litiz Pike - Drugstores Near Me - Lancaster, Pennsylvania

Online photo order was delivered to the store (confirmed via FedX) but the store never confirmed delivery due to complete disorganization and non-functioning computers. I helped staff find my package based on the box measurements provided by FedX. Nowhere on the label was my name, just "store manager" hence some confusion finding it. Image quality (on mugs) was too dark and the text was illegible. Would not recommend until they make some improvements. Staff was friendly and tried to help, but I think they are victims of a broken system and are not sufficiently supported. read more

The pharmacy is always shorthanded. Not that I mind a wait. A wait is worth it when it comes to prescriptions that I put into my body. It's that the people that work there are always rushed, leaving me to fear that they are filling prescriptions accurately. My last script was filled for the wrong dose. I'm switching pharmacies. If you decide to stick with it, be sure to check your bottle before taking it. Scary stuff. read more

Everything, this is by far the worst store in Lancaster county to shop at. Extremely long lines and if you can find an English speaking employee, they could care less. I actually called the store from the fabric department because I needed help. They said they would call someone to come back to help me. Well, that person must have been at home because I set the timer on my phone for 10 mins and no one showed up. When I got up front I told them and they said, if I wanted to wait, they would find someone send back there with me. I said, "If I wanted to keep walking back and forth I would have never called them when I was already back there." I left, went to Hobby Lobby who had eel people in the fabric department. read more

If I could give it less I would. Not helpful, in fact just flat out lazy. The only Walgreens in the area and I needed some meds refilled. Not here not ever. read more

Worst pharmacy on the planet! As a store it's good. But the pharmacy... my God... They are RUDE. So darn rude. Just totally foul. They need naps or more fiber in their diet or something! Transferred my scripts BACK TO CVS! I'd rather deal with long lines than cranky, b!tchy, rudea$$ people. read more

I am shocked by the unprofessionalism at this pharmacy. The pharmacy manager Natasha is extremely rude. After my experience there today I checked the reviews and this isn't the first time someone reported her for being unprofessional. I am extremely surprised she is still employed there. I would recommend you take any of your pharmacy needs somewhere other than this location. read more

This has been our pharmacy since moving to the area 5 years ago. We have NEVER had a problem with the staff or service. In fact, the pharmacy staff goes out of their way to be helpful and professional. Of course it gets busy and crazy especially with the pandemic but they are ALWAYS doing their best to provide the best possible customer service. We will continue to use this Walgreens as our pharmacy. We appreciate the hard work that all the staff puts in. read more

I just called this Walgreens and spoke to a very fast talking and rude Vanessa. I asked a couple of questions and it was clear that Vanessa is not there to help anyone. I was made to feel that I was an inconvenience. After reading that other shoppers had the same experience I will not be going to shop at this Walgreens. Way to go Vanessa! I look forward to your manager reading this! read more

4 stars to the pharmacy! NOT store itself! The pharmacists are great and know their stuff. Always making sure they call me every time if there is an issue with my script like discontinuing or different manufacturer. read more

PLEASE BE AWARE IF YOU NEED A COVID TEST FOR TRAVELING!! We had to schedule a covid test to go on our honeymoon to Hawaii. Hawaii is extremely strict with their requirements and you can only get a covid test from one of their approved sites, plus you need to have your results back within 72 hours of your flight. This Walgreens was our only option in lancaster (unless we wanted to pay $130 each somewhere else) We we're leaving for Hawaii Sunday night so scheduled our 24 hour rapid test for Saturday at noon to be within the 72 hour window. On the site it tells you, you have to go through the drive thru to do the covid test. We arrived at the drive thru at 11:57 and we're the 4th car in line. We did not get to the window until 12:30. We told the lady we had a covid test appointment for noon and she told us we were late and had to reschedule. At first we thought she was joking, making light of the long wait but she was absolutely serious. We tried to tell her we had been in line since 11:57 and she proceeded to argue with us that there was no way we were here on time. We asked to speak to a manger and she said she was the manager. We then asked when we could reschedule today and she said they were all booked. At this point we were freaking out because we had to leave the next day. We asked if they could bring up camera footage to prove we were here on time and she said there were no cameras...We continued to BEG her to give us a covid test. She eventually rolled her eyes and walked away for a second and then came back and told us the testing team was willing to give us a test but if we are late like this again, it would not happen. At that point we just shut up because we could not jeopardize getting our covid test. However, the customer service we received was absolutely unacceptable. We understand pharmacies are overworked and understaffed right now but to be blatantly called a liar and question our integrity is not okay. Secondly, Walgreens needs to figure out a better system for people to get tested when our society is so dependent on negative test results right now. Whether there is a "check in" button to say you're here on time and waiting in line or have someone walk in and check in-something needs to be done so someone's trip isn't ruined by a poor testing process. We refuse to give Walgreens any of our business from now on because of the service we received from this manager. For anyone else having to get tested PLEASE take a screenshot of yourself in line at your correct time so this doesn't happen to you. read more

I scheduled an appointment for a flu shot online only to be told that they "don't do appointments" and that if I wanted one I would have to wait 40 minutes. Also, the woman working the register was extremely rude and acted like I was an inconvenience to her. Very disappointed... read more

Staff are very rude. When you call and ask for a specific item, they scoff and have lots of attitude over the phone. Wish they had better staff. read more

Only my second time at that pharmacy being that I'm new to the area and I observed immediately that the staff needs training in courtesy and professionalism. The first time I went to the pharmacy, I was greeted by a pleasant person, however, on my second visit I was met by an extremely rude pharmacist by the name of Natasha. Not only did she seem lazy, but rude. The person she was training had no patience and no idea what he was doing either. They need serious customer service training! read more

This pharmacy team is painfully incompetent. I went in to pick up a prescription for Zofran and the tech acted like she was personally inconvenience by my presence and said there was no order. I called my doctor and confirmed it was there. The doctor called the pharmacist, and then called me back and said that my prescription was ready for pick up. I went back and the pharmacist flat out denied that there was any order there for me. It was absurd! My doctor had to send the prescription to another pharmacy. read more

Drugstore was used from us as out of state. Thank you for the help and patients.

I was disappointed in the lack of waiters here and this horrible restaurant. The food was disgusting and the employers didn't even show me the menu. The "can i talk to your manger" lady was very disrespectful, she even called me dusty! Im never coming here again. I hope you guys go out of business. Bye. read more

If you need photos... Don't go Walgreen! It is very sad how difficult they make it for the customer. I needed a picture taken, I felt they do not care about the customer. read more

Photo department needs a new manager. Very poor communication skills. Ordered 40 Christmas cards. Drove 30 minutes in heavy traffic to pick up 40 cards and only 23 envelopes. Sent daughter back to drive another 30 minutes in heavy traffic only to pick up 10 envelopes. Maybe manager needs to go back to school for math !!! Now I have to drive 30 minutes to pick up 7 more. Everybody with me here? read more

If you're so miserable working here, kick rocks. I don't want your attitude when I come in, even if it is free with the purchase.

meh, its not that impressive for a mega pharmacy. on the other hand, cvs and rite aid dont have the selection that walgreens has. this place has lots of well marked and organized aisles, AND a frozen and refirgerated section. on the down side, poor parking lot planning rules. theres only 1 way out and its 10 feet away from a red light. so good luck. read more

The best chain pharmacy in the area, it's a real shame that there is only one in the county. They have one of the best rewards programs of any store and the prescription service is second to none (drive thru as well). If you currently go to Rite Aid or CVS, you should give this place a try. read more

What a contrast to the local CVS stores! The staff is friendly and the lines are shorter. The woman getting my prescription could not have been more helpful. She got me a discount that cut the monthly cost of the prescription in half. Access is a little challenging as the design of the Golden Triangle shopping area sucks. I'll put up with it for the great customer service. read more