Love Sloans. Quick turn around on all my many scripts. Don't yell out what you are getting for…read more everyone tho know. Pharmacist will always check with you on new scripts and advise thou on them. Every person there has always been very friendly. Sloans in Manheim is about using a local, home town store who is always looking out for your welfare. Use to get my scripts from a large drug store in town. Remember feeling so sick and stopping to get a called in script only to have to sit and wait anyway. Also the time my son was having trouble breathing and barely being able to breathe. When I called for his inhaler was told it would take 4 hrs to fill. Said it was an emergency... too bad. Changed to Sloans at least 10 years ago. Have never heard a single problem with them.

Once again, and I guess I could say still above and beyond fantastic customer service. Called at…read more10am with a list of like 15 meds to be transferred over from the local crappy CVS. Called. Within an hour, they not only had all the scripts transferred, but also had them filled. Plus they received 2 more in from the doctor and they also prepared them. The bill, even with insurance copays, was somehow much much cheaper than CVS (apparently even though it's the same insurance, CVS charges more towards copays than sloans does). Everyone was helpful and friendly and fast! I love they have the hometown feel, know your face and name (they're saying hi to me by name before I even hit the counter), and genuinely care about you. Love the staff, love Tim, love their customer service, and am beyond thrilled at their med availability and ability to order in quickly what they don't stock! Many kudos!

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

I scheduled an appointment at 8:30a for a COVID/FLU test at 11:15am. Drove there just to be told…read morethat they accepted the appointment but there wasn't anyone qualified to administer the test. The person who was supposedly in charge said she'd "mess it up if I tried." They did offer me an appointment for 2:45p but as you can imagine, I'm sick and don't feel like running back and forth for an appointment they originally accepted and said they could do. If the person isn't fully qualified, maybe you shouldn't leave them alone let alone hire them.

Online photo order was delivered to the store (confirmed via FedX) but the store never confirmed…read moredelivery due to complete disorganization and non-functioning computers. I helped staff find my package based on the box measurements provided by FedX. Nowhere on the label was my name, just "store manager" hence some confusion finding it. Image quality (on mugs) was too dark and the text was illegible. Would not recommend until they make some improvements. Staff was friendly and tried to help, but I think they are victims of a broken system and are not sufficiently supported.

Went to my doctor, who electronically sent my prescription to Anderson's. The drive to the pharmacy…read moretook me 5 minutes. I arrived, and my prescription was waiting for me. Nothing could have made a sick girl happier than to quickly get back home.

Called for med They said it was ready…read moreWent to get it They made a mistake not ready for 3 days

I noticed a strange bug bite on my arm while visiting from out of town, and wandered into McElroy…read morePharmacy in search of Benadryl. The pharmacist who helped me was amazing, and I only I wish that I had asked for her name! She took the time to educate me about the options available for treatment, as well as signs that would show a need for an antibiotics prescription instead. I so appreciate the amazing customer service; I don't live in Lilitz, but it felt like home tonight.

My wife and I have been shopping at this store #77 Manheim, Pa. since 2008. We have always be…read moresatisfied. The Weis assistants are always pleasant and helpful. I use the store's "handicap scooters". They are the best help available. Also I appreciate the check-out clerks and the assistance they provide. Please do NOT go to any more automated check out isles.

Everyone that works here is so pleasant. I live in Lancaster, but I have a friend I visit a few…read moretimes a week. I usually shop for her as she is unable to at this time. The store is always clean and everyone from the stockers to cashiers are so helpful! Keep up the great customer service! :)

Slooooow and inefficient Many disappointed people in front…read moreof and behind me in line And very little empathy among the staff about this Recommend that you use a different pharmacy. We certainly will, next time. Try Walgreens

Two star. One is the lowest you can receive so they get a second star for being open 24/7 when…read moreevery other CVS pharmacy location is closed at 5p on a Sunday. However, this is hands down the dirtiest CVS I've ever seen. Dear CVS, have some pride in your locations. This one is just sad.

Overall I like CVS STORE because of its convenient proximity to my house. The Landisville location…read morehas a nice assortment of makeup, health products, seasonal, and a small food section. It's certainly not the largest in the area but overall fits my needs in a pinch. Being a care member I always scan my card at the kiosk for savings in addition to the boatload that always print on my receipts. This location doesn't have a high turnover of personnel, but can get busy at times, and often you need to ring the bell for the cashier. Returns are usually not a problem, even without a receipt, given that they can pull up your customer care card history. As of lately I've been forced by my insurance company to leave my small town pharmacy of over 30 years to get my prescriptions filled here exclusively. It's not a change that I'm happy about. My old pharmacist, Smithgall's knew me and my medication. They would often alert me to errors that the doctors missed. They offered delivery - even from the city to my home in Landisville - and I had an account set up with them. CVS doesn't offer that level of customer service. In fact they are so busy that it's not unusual to wait a good bit of time to ask a question or pick up your script. Getting them on the phone is even more problematic. All scripts must be paid for at the pharmacy register which doesn't offer cash back. While I think the current staff does an ok job for the volume and lack of personnel I've had some dealings with an exceptional pharmacist in the past that went above and beyond her call of duty dealing with my insurance company. I've also dealt with one so condescending and unpleasant I tried to figure out his schedule and avoid pickups when he's there. Now that I've had to deal with CVS PHARMACY exclusively for my prescription needs I see a lot of flaws with the store. Lack of personnel at the pharmacy counter as mentioned before. A parking lot that's often hogged up by the dance company next door is a huge problem, and very common in the evenings when I go. It's especially frustrating because street parking is not feasible. But the issue that annoys me the most is the phone calls, text messages, and constant *borderline* harassment by their automated pharmacy system. I literally get three calls a day. I do not have automatic refills yet get calls that I do. I get reminders that I'm due for a fill. I get calls asking if I have any medication questions. I get repeated calls after scripts are picked up reminding me to pick up. And on and on. Three calls a day is a conservative figure, as realistically it's much higher. Even more frustrating is calling to have something done about it, only for it to be changed, then revert right back, something that frustrates the staff as well. On a positive note I like that I can upload pictures at home, edit, make changes, and get ebates cash back than pick up the printed materials at the store. It saves alot of time vs dealing with their kiosks which sometimes have issues and time wasted waiting on the prints. With my insurance constantly changing I'm hoping that my alliance to CVS is short lived. Unfortunately the short falls of the PHARMACY and the constant harassment bring down my overall rating for the store.

The hours on Yahoo, Google, and even in the store are incorrect for the pharmacy. Unfortunately for…read moreme, this resulted in a necessary prescription going unfilled. When I spoke to the manager Mark about this he literally yelled at me. I wonder if I was a young man instead of an elderly woman would he have felt so embolden to yell. His customer service skills are sorely lacking.

Yes, CVS is huge. Walgreens is enormous. Even so, when you need a speciality prescription or…read moredurable medical good, Sloan's Pharmacy is your place. My mom needed a very specific type of bandage. I knew I could get it for her at Sloan's. No, they didn't have it in stock - it was so specialized I didn't expect them to - but they ordered it that day and I had it three days later. They called me when it came in and had everything including my invoice pulled up so all I had to do was grab the box, sign my name and head on my way. A few weeks ago, my dad had an uncommon prescription. CVS pointed him to Sloan's who, of course, had it in stock and waiting for him by the time he walked to the counter. What I find fun at Sloan's is all of the candy - my old favorites, Mallow Cups and Beechnut gum were there as were other new and vintage candy, mints and gum. I could see myself getting into trouble if I had to wait too long for a script. Sloan's takes most insurance plans including my out of state plan. For durable medical goods, they will submit the claim for you and bill for the difference. They also offer delivery which I appreciate for my elderly parents. Every employee I interacted with was friendly and helpful. It was a nice change from that big box pharmacy down the road.

Friendly staff. I've never had to wait in line very long to get my prescriptions. I would give 10…read morestars if I could. So much better than any chain pharmacy.

I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.