The Grocery portion of this business is fine. However, the Pharmacy has steadily gone downhill…read moreover the last 20-years to the point where it's simply a den of incompetence. Hire qualified people! The only reason I keep going back is for the gas points. If I could leave no stars or negative stars in this review I would.

Great place to get balloons arrangement. They will blow up you own balloons like mine here for a…read morefee. The small balloons were $1.20 each to get blown up. I paid $17.?? For the two big ones to get blown up. Kathy is a creative genius there. She's so friendly and knowledgeable.

Always friendly and takes the time to answer my questions. Been going here for over 20 years.read more

If I could leave zero stars I would. This is the worst CVS location I have ever been to. The…read moreemployees and pharmacists are rude, it's impossible to get ahold of anyone by phone, and my prescriptions are never ready on time. I am a type one diabetic and need my insulin. I am now very sick and upset with this CVS. this is my last straw with them! DO NOT COME HERE!

I was visiting my cousin, and I needed a refill for my Brio. here I pay $47 for it every month…read more they charged me $100. I thought about saying no, but I needed it They did it to me one time they won't get a second chance. I think if you shop there you should check prices everywhere else I couldn't give them a -0.

During the pandemic, I shopped my local RiteAid as they were one of the limited places that had…read morecertain necessities. However, after I switched Rxs to this pharmacy, I have experienced nothing but frustration. In 5-6 months they have been on time w/ an Rx exactly zero times. If you need a medication on time, go elsewhere. I spent a solid week on the phone, waiting on hold for hours each day. Calls to corporate get you to a person who says management will call - but they won't. If there's a problem, they lie about it. I tried to get 2 meds filled. Nothing. Waited and waited. Eventually begged doctors office to call. Rite Aide said they didn't fill scripts A & B because they needed a Dx code... for drug C which was not requested. Did they call me? No. Did they call the Dr.? No. They were willing to lie to the doctor. They were willing to lie to me. Will they lie to you, should you take in a script? Well... their history and my magic 8 ball say: "All signs point to yes".

This was a stop only because they have an Amazon pickup locker in the store and it was along the…read moreway. But while we're here, we picked up some fresh grapes for snacks to have later and now I realize that I need a loaf of bread and before you know it, I have 7 or 8 things in the cart. How did that happen? The store is tidy and clean. Quite well stocked and the prices seemed to be okay. We had no trouble at the self-checkout and everything worked fine. I would shop here again! [Review 1043 of 2025 - 691 in Pennsylvania - 24597 overall]

In all of the supermarkets to shop at, this place had great potential to be a pleasurable place to…read moredo daily or biweekly shopping. Sadly twice in one week I've had to complain twice about the behavior of a young man John. He works at self checkout. He's very anxious to convince you that your credit and debit card is declined. He claims "the system doesn't accept Apple Pay, Chase or use of the phone to pay for purchases" He repeatedly told me I couldn't pay by phone. This was false. Payment was obviously made when the receipt came out. He walked away and said nothing. Again, stood and watched while I HAD 30 plus items. The regular register was closing down, same "John" stood over me again and watched me, offered no help. When I felt he was predatory, and borderline harassing me, I started to record him. He told me to stop. I told him it's my right in a public place. You may ask, I can decline. He was absolutely unbearable. The manager approached, confused. These employees are completely rude and incompetent. I cannot give this place business. I'll go to Giant.

I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.

Good store! I don't go here a lot but the employees are very friendly and the store is well stocked…read moreand clean. The cashiers are very nice. Also the cakes that are ordered from the bakery are delicious!

The hours are not what is posted. What does that say about the store and company. The service at…read morethe pharmacy is poorly staffed and slow.

This is the worst pharmacy I've ever encountered. Instead of Rite Aide closing, they should close…read moreCVS. They are so disrespectful. I came in the drive-thru to get my prescription, and the kid Jordan told me he could not go get my vitamins that I had a prescription for because he was too busy. If I wanted to come in, I would not have come through the drive-thru thru and the pharmacist is just as rude as they want to be. I am also writing a letter to corporate. They need to go in there and observe. Every time I go in there, they are rude and disrespectful. Someone needs to boycott the CVS in Middletown, PA. If there were zero stars, that is what they will get, but because I want to post this, I have to give them a star!! Good Grief!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

It could be worse and in my case it is. CVS like many companies has changed their system to go 100%…read more AI and relies on smart phones the issue is for those that do not have a smart phone and still use a flipper your at disadvantage. What that means is that you have to call into the pharmacy to resolve issues and here lies the problem. You leave a message for a call back in an hour you will never get one. They will not call you back they will send you a text message that they got your call but wont call back. My issue is with them I have my prescription mailed to me and i pay for the shipping. I have to call in to remind them to ship it verbally because they will not adhere to the message. The will not call back and they would listen to the message and ship it. This is my last attempt to make this work and will move on. The people that work at this pharmacy do not give a rat-arse about you! I say the later because if I'm sure I'm not the only person going through this. Their should be a way that a customer can long onto their CVS account and select mail delivery only so they do not have to call in. Go head and try to call into the pharmacy and see what you get.

They have poor pharmacy care. I needed to refill my medication, no one called me back. This is the…read more2nd time I experienced this Culture. Called their Corporate office and they were able to make this ready. Not the best overall experience but what else can you expect? My recommendations is to keep calling their corporate office.

I went to the CVS covid vaccine web page and scheduled my first dose on 3/14/2021. It gave me a…read moremessage, "we are holding 11am on 3/18/2021 at 3865 Derry street for your 1st dose". We are aren't currently able to schedule your 2nd dose right now. This morning I went to the CVS #2370, on Derry Street at 10:45am to get checked in and surprise, I'm not on the list. The young lady checking people in sent me to the pharmacy to double check with them. I went to the pharmacy and was helped by a man named Justin. I handed him my ID and he checked the system, his response, "yeah it looks like it didn't process". Handed me my id back and kept working. No apology, no attempt to get me on the list, no empathy whatsoever. I'm 54 years old and diabetic. I went back to front and asked the young lady if she could add me, her reply, "I'm just a contractor". My first line of communication was to call the CVS complaint line...it doesn't work. So I filed this exact copy to their corporate team, I'm not holding my breath there either. So what I see is a company with broken systems and employees that don't care about THE BIGGEST HEALTH ISSUE OF OUR GENERATION. I have usually been treated poorly by CVS employees which is why I use a local pharmacy over an hour away. This one was enough to make me write this review. Don't use CVS folks, the only thing they are about is getting your extracare number.