I left a bad review on Google about the old bag yelling at me. So I went to Palmyra CVS for awhile…read morewith no issues. I went to Hershey CVS a few times and never ran into the old bag so I was glad. Today I returned something to Hershey CVS and the old bag was demeaning the young teenage boy working the register. The police walked in to investigate a fight and I got the hell out of there FAST! Young teenage cashier was excellent and smart.

Couldn't go lower than one star. Pharmacy staff is often unhelpful. Likely over worker, poorly…read moretrained and/or terrible workplace culture. They are often unwilling to help when you have difficulties processing a script. They expect you as the customer to make all the calls. It's interesting we find they have difficulties processing scripts that were never difficult at other pharmacy locations. This was never an issue at the Rite Aid in Hershey (too bad they closed). And the GIANT pharmacists are great. We returned to CVS after Rite Aid closed. And are having the same exact difficulties with this CVS pharmacy that caused us to leave them 13 years ago. Seems the problems are deeply ingrained into this company. Advice- do not fill scripts at this pharmacy. Go to GIANT instead. They are helpful and able to resolve and conflicts with insurance or doctors with professionalism and ease.

Always a nice shopping experience Excellent Hong Kong…read moreChinese take out available in the back. I wish they carried more products More than decent pharmacy

I love Hershey Pennsylvania, but the giant on Cocoa Avenue has to be one of the worst to shop at…read more The employees look like they're ready to jump off a cliff. I asked one question to a gentleman in the deli and his face look like he could die any minute if he had to help me I've never shopped in a more miserable grocery store than the Cocoa Avenue store. It's only 10:30 in the morning

This was a stop only because they have an Amazon pickup locker in the store and it was along the…read moreway. But while we're here, we picked up some fresh grapes for snacks to have later and now I realize that I need a loaf of bread and before you know it, I have 7 or 8 things in the cart. How did that happen? The store is tidy and clean. Quite well stocked and the prices seemed to be okay. We had no trouble at the self-checkout and everything worked fine. I would shop here again! [Review 1043 of 2025 - 691 in Pennsylvania - 24597 overall]

In all of the supermarkets to shop at, this place had great potential to be a pleasurable place to…read moredo daily or biweekly shopping. Sadly twice in one week I've had to complain twice about the behavior of a young man John. He works at self checkout. He's very anxious to convince you that your credit and debit card is declined. He claims "the system doesn't accept Apple Pay, Chase or use of the phone to pay for purchases" He repeatedly told me I couldn't pay by phone. This was false. Payment was obviously made when the receipt came out. He walked away and said nothing. Again, stood and watched while I HAD 30 plus items. The regular register was closing down, same "John" stood over me again and watched me, offered no help. When I felt he was predatory, and borderline harassing me, I started to record him. He told me to stop. I told him it's my right in a public place. You may ask, I can decline. He was absolutely unbearable. The manager approached, confused. These employees are completely rude and incompetent. I cannot give this place business. I'll go to Giant.

This pharmacy used to be great. Friendly staff, easy to get refills and information on…read moreprescriptions. But something has changed and not for the better. Lately, they never seem to have basic prescriptions in stock. They tell you that they'll order it and call you when it comes in, but they never do. This happens quite frequently. I've been a long time customer, but I'm losing my patience. When I need a prescription, I don't want to have to wait weeks to get started on it.

This has happened several times - I order an Rx for a refill or have a new one sent in & they don't…read morefill it because it's out of stock... AND they don't call to tell me. I go in a few days later, and my Rx still isn't in! They don't call about out of stock meds, issues with billing, or anything.

Staff is very helpful and are willing to work through issues patiently. Excellent problem solving…read moreand nice people!

This locations pharmacy staff is one of the best I've ever been to. Kim and all of the staff go…read moreabove and beyond in both filling RX - and making sure that insurance coverage and co-pays are covered and the most cost effective. All of the stores staff are friendly , knowledgeable and helpful!! We're so lucky that this is our hometown CVS.

Expecting a subpar pharmacy experience due to prior experiences at Walgreens and CVS, I found Rite…read moreAid to be a breeze. My information was transferred over perfectly, insurance and everything. Quick and affordable. They even gave me a treat for my dog! I definitely recommend going to Rite Aid for all your prescription needs.

They just open and close the pharmacy whenever they feel like it. Prescriptions are not a game if…read moreyou guys are "understaffed" 24/7 then shut the building down it's getting ridiculous.

Nicest pharmacists I've ever encountered. Willing to go above and beyond. Highly recommend!read more

This is the Hallmark Gold Crown Store. This is well worth the trip even though it is not the…read moreclosest to me. The staff is the absolute best! They treat me like they have known me for years and that was the first time I was there. I returned yesterday and the proprietor remembered that I was looking for a special kind of card... Hello in this time of me me me I thought I was the only person who did that to customers! He asked me if I needed help and gave me the help I needed and then walked away JUST LIKE I like in a salesperson!!! Refreshing no hovering it is not necessary! Love this place!

Excellent service. Relatively fast prescription service. Friendly and knowledgeable staff.read more

The store is clean and well stocked. Prices are reasonable. Self checkout work very well.read more

This store has to be by far the worst one they have. Deli dept gives you an attitude when you ask…read morethem to cut slices thin. The produce is horrible. Half to throw away most after a day because is rotten. Dairy products have a week expiration dates on them. Have so much less options then other Weis stores They should just close this one down if they can't maintain same quality food and options offerd in their other stores (ie. East Berlin). Or fire the store manger and replace with somebody that will raise the quality of the store. I'll drive the extra miles and shop at Walmart.

Toxic person in pharmacy. I'm sick. I went from urgent care to CVS to pickup a prescription. I…read moretried to ask the woman behind the counter a question. She interupted, barked at me and told me to sign in on a touch screen. I tried a couple of times. The screen told me I wasn't in the system. I told the "Karen" behind the counter that it didn't work. She huffed, looked up my RX, and told me it was "in process." It would be 15 minutes. 10 minutes later they called my name over the loud speaker and said my RX was ready. When I went back to the counter, she again ordered me to sign in on the touch screen. I said, "remember, I not in the system." She ordered me again to sign in on the screen, stating my name was in there now. I tried twice and again it said I wasn't in the system. Then she ridiculed me for making supposed errors. I have a hyphenated name. She ordered me to enter just the last part of my last name. I wanted to point out that I use my legal name at CVS, but she cut me off and ordered me to enter my name the way she told me. I did it twice, again, it said I wasn't in the system. Again, she ridiculed me for making mistakes that I didn't make. I asked to just get my prescription. She told me that she wouldn't be able to find it unless I sign in on the screen. She ordered me to try again. At that point, I said, "No." I was done being her circus monkey. So we were at an impasse, apparently. She wasn't going to give me my prescription. Frustrated, I said,"Why can't you just give me my effing (yes, I dropped the f bomb) prescription so I can leave?" Then, she really flew of the handle and acused me of cussing at her. I used the f word as an adjective to describe the noun "prescription," not her. I told her she was rude. She told me I was rude. Then she went and told a couple of pharmacy employees that I had cussed at her. I think the pharmacist must have told her to give me my RX. She came back and gave me my RX without saying a word. This is how they treat sick elderly people. Only go there if you want to be abused. When I was in the military I had more cordial drill sergeants.

Absolutely terrible experience both if the 2 times I was here. Worst pharmacy, no one has any idea…read morewhere anything is, how their computer system works. Do yourself a favor and find another CVS. I'm done and will never shop here again.