We recently had all of the windows replaced at our 14-unit apartment complex by Pelican Windows,…read moreand I couldn't be happier with the entire experience. From start to finish, their team was professional, organized, and incredibly easy to work with. They communicated every step of the process, showed up when they said they would, treated our property and tenants with respect, and kept everything running smoothly throughout the installation. The quality of the windows is outstanding, and the craftsmanship and attention to detail really show. It's not often you find a company that combines exceptional customer service with quality workmanship, but Pelican Windows did exactly that. If you're considering replacing your windows, I highly recommend Pelican Windows. They exceeded our expectations, and I wouldn't hesitate to use them again. Thank you for making what could have been a stressful project such a positive experience!

I'm writing this review as the installers from Pelican are removing my old, louvered windows (1 x…read morekitchen, 1 x bathroom, and 4 x loft) and replacing them with Milgard V250 Style Line® Series replacements. First - I gave 4 stars instead of 5 because of the way Pelican handled the scheduling of the install - or rather, bungled. The crew arrived at my home this morning just after 8:00 am with no warning at all. Surprise! It turns out their scheduler sent an email July 18 with notice of intent to install to a fancifully incorrect email address. And, when they received no response from me (and why would they?), no one at Pelican deemed it prudent to follow up with a phone call. Fire and forget? 2 stars. The process to set this up was painless. Their sales/frontman (Isael) paid 2 visits, took careful measurements, explained my options and was a total professional. Not the least bit pushy. 5 stars. OK - on to the install. In a word - slick. The 3-man crew was efficient and from what I can tell (pics attached) did a very nice job removing the old, and installing the new. Again, very professional and respectful of my home, its contents, and my time. No fuss, no muss. The whole process for 6 windows was over and done in 4 hours. Again, 5 stars. The end result - no more drafty louvered windows, replaced with energy efficient, double glazed, argon gas filled windows. I'm pleased with the result, and recommend Pelican as a first stop when shopping for replacement windows.

I have used The Window Shoppe twice. Both times they were professional, courteous and always on…read moretime. I had Ian and Josh as installers this time and they were great. I had recommended The window Shoppe in the past and will continue to recommend them in the future.

My installers, Isael and Hector were professional and friendly which I appreciated. The 4 bedroom…read morewindows look great . The sliding patio door is beyond my expectations . It looks and functions beautifully. I wouldn't hesitate to recommend The Window Shoppe for their services or products.

It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

We went with Hometime Windows because of their attention to detail and care in answering our…read morequestions for the entire process of window replacement. The pricing was extremely competitive and it stood out to us that Hometime ensured the best value and delivery from start to finish. Our first part started with asking for a free consultation. In utilizing the yelp platform, we proceeded to give a call to the office to schedule. They were very prompt to schedule a free in home consultation the very next day. Jeff was our sales representative and he was very courteous and helped guide us thru the process. We wanted to ensure getting a set of windows changed and he helped do an initial measure and then gave us a run down presentation of our options and the technology behind the windows being replaced ( retrofits). We even had a chance to talk about grids and learn new terms and technology about the windows themselves! Jeff was super patient with us and answered all our questions, even as we had little ones to deal with around the home. What mattered the most was we were not pressured to move forward, we felt a big sense of confidence in the level of detail as well as clarity in the process. My wife was happy so we were sold to move forward! Leading up to the installation and waiting for windows to be ready, it was around a 4 week turnaround. Nina from the office was extremely insightful on reminders and communications. She helped answer small questions quickly via text which really helped. We also got notifications of an additional meeting with our installers, Jesse and James to ensure the windows were measured correctly. On the day of installation, Jesse and James arrived promptly at 7am as they had promised. They were very professional, navigated thru our tight corners and items in the hallways. They were very courteous of noise and did a very thorough job to install the new windows. The installation of the windows and chaulking work was top notch, they look beautiful inside and out. We were in awe of how wonderful and charming they look compared to our old 25+ year windows that were replaced. Thank you Jesse and James as they were very efficient and cleaned up everything as they wrapped up the project! They also took extra care of installing the windows without taking out our shutters or blinds. Thank you Hometime Windows team and look forward to working with you guys again for the next phase of windows and highly recommended for others to win your business!

I hired this company to replace the windows in a home I've owned for about five years, and I…read morecouldn't be more impressed with the results. I honestly didn't realize how poor my old windows were until I experienced the difference with these. The house is noticeably quieter, it stays much cooler during hot days, and it holds warmth better when it's cold. On top of that, the new Annalyn windows gave the house a huge visual upgrade. The double lifetime warranty they offer is a big bonus and gives me peace of mind, especially if I ever decide to sell. Everyone at the company was professional, responsive, and easy to work with. The entire installation was completed in just two days with minimal disruption. I was even able to stay in the house with my toddler during the process without any problems. They replaced over 20 windows and a sliding patio door, and the quality of the workmanship really shows. I also appreciated that they handled registering the windows for me and structured the billing in clear, manageable increments. Overall, I feel confident in the work they did and the quality of the Annalyn windows. I highly recommend this company to anyone considering new windows for their home.

Front office is fairly disorganized. For what should've been a seamless process, it seemed that…read moreeveryone had a different idea about the timeline of the project. I am also not satisfied with how thick the frame vinyl trim is, perhaps a better selection of window size would've been better. Not happy with the overall experience getting a new window

I got my windows installed with them 10 years ago this month. Everyone who works for them is…read moreextremely friendly and professional. They had excellent and fair prices comparable to Home Depot. Where they defer from Home Depot is the two times in the last month I had them come out for a minor warranty issue, they arrived literally the next day and we're quick and professional. I have tried to get a screen replaced with Home Depot and it's taken literally 4 months and they did it wrong. I don't know what else you could possibly want in a window company but BM windows has it.

Update. Working with the owner Michal has been great. He is very responsive. We had an initial…read moremis-communication issue with the Sales Rep. But Michal stepped in and corrected and worked to resolve the issue very quickly. He cares about the customer, reputation, and quality. The install crew was excellent, showed up on time, completed on time and had everything cleaned up.

Will and his crew were friendly, fast and efficient. The new windows look great from the inside…read moreand out. Pricing was competitive and the lifetime warranty for the windows and screens add tremendous value and peace of mind.

First off amazing prices, great staff, installer was awesome. I had 5 big windows installed took…read moreapprox 4 weeks from start to finish. The installer was on time and did a fabulous job. Removed everything and hauling away. Can't wait till I get the last 5 windows. I got a quote from Home Depot and window world had better windows and 3,000 $ less... thank u for everything especially the installer

Excellent service. Repair was done efficiently, with minimal disruption. I will definitely call…read moreTony for any future repairs. Highly recommend.

Great response time and very courteous! Tony was very accommodating and followed through as…read morepromised.

Best Value installed windows today and from start to finish, they were great! Clean, efficient and…read morekind. The quality of the windows installed exceeds my expectations! Highly recommend them!

Excellent professional installation of two shower door enclosures for a rental. Coordinated well…read morewith the property manager, arrived on time, completed the install and left the work area spotless. Great quality doors. Highly recommend this company.