I'm writing this review as the installers from Pelican are removing my old, louvered windows (1 x kitchen, 1 x bathroom, and 4 x loft) and replacing them with Milgard V250 Style Line® Series replacements. First - I gave 4 stars instead of 5 because of the way Pelican handled the scheduling of the install - or rather, bungled. The crew arrived at my home this morning just after 8:00 am with no warning at all. Surprise! It turns out their scheduler sent an email July 18 with notice of intent to install to a fancifully incorrect email address. And, when they received no response from me (and why would they?), no one at Pelican deemed it prudent to follow up with a phone call. Fire and forget? 2 stars. The process to set this up was painless. Their sales/frontman (Isael) paid 2 visits, took careful measurements, explained my options and was a total professional. Not the least bit pushy. 5 stars. OK - on to the install. In a word - slick. The 3-man crew was efficient and from what I can tell (pics attached) did a very nice job removing the old, and installing the new. Again, very professional and respectful of my home, its contents, and my time. No fuss, no muss. The whole process for 6 windows was over and done in 4 hours. Again, 5 stars. The end result - no more drafty louvered windows, replaced with energy efficient, double glazed, argon gas filled windows. I'm pleased with the result, and recommend Pelican as a first stop when shopping for replacement windows. read more

If you're looking for Milgard windows, Pelican is your "go to". I had both Pelican and Home Depot give me estimates on the Milgard Trinsic model. Bob Ryan, the Pelican Rep., thoughtfully measured every window, gave great advice regarding what Milgard model was most appropriate for each window depending on its configuration, understood the state and local codes regarding where tempered glass was required (I'm an attorney and had read the codes) and gave me a great, reasonable quote. Home Depot brought a guy out from corporate who ran around claiming that I needed tempered glass in every window located near bay window seating areas. No, Mr. Home Depot Dummy, tempered glass codes do not kick in because of a window's mere presence near a bay window seating area- the window needs to be 18 inches or less from the floor. In the end, Pelican's quote was 20% less than Home Depot. Not saying this was an average experience. I think my Home Depot guy was a bit daft. But really? And then the Home Depot guy had the nerve to try to "match the price" of a small independent business after all these shenanigans. Well, you can pretty much surmise what my response was.... read more

We hired Pelican Windows to replace approximately eight older windows in the home. After the installation, we noticed the glass in the new windows was significantly darker than the remaining windows in the house. To create a consistent appearance, the owner of the company suggested replacing several additional windows so they would all match. It is important to note that the original windows were functioning properly; the additional replacements were done strictly for aesthetic purposes. Shortly after the work was completed, we experienced a rainstorm and discovered that every one of the newly installed windows leaked. Prior to this installation, the home had never experienced any window leaks. We immediately contacted the owner of Pelican Windows and asked him to inspect the issue. During his visit, he looked at the windows and stated that it was simply a coincidence that all of the newly installed windows were leaking. We find this explanation unacceptable. The leaks began only after the installation of the new windows, and it is highly unlikely that multiple windows would suddenly begin leaking at the same time purely by coincidence. The issue appears directly related to the installation. At this time, the matter remains unresolved, and we are seeking a proper inspection and repair of the installation defects. We expect the company to take responsibility and correct the problem. read more

I cannot saw enough good about Pelican, its owner and its staff. A few years ago, Pelican replaced two upstairs fixed windows with operable casement windows. The installation was quick, neat and attractive. About a month or two later, some of the insultation foam started to ooze out. Pelican responded immediately and remedied the problem. Based on this experience, I contracted with Pelican earlier this year to replace the remainder of my windows and all my sliding doors. The contracting process was smooth and the windows were ready in about four weeks. When it came time to install, Pelican arrived on time with four people. Every day of the installation (six total), there were at least four workers present. As before, they were neat, efficient and quick. Evan Wright, the owner, stopped by three times to make sure work was progressing appropriately. He even spent most of one day at the house supervision installation of a segmented kitchen bay window, which was tricky given the design and the existing granite countertop. While all of the crew members were great, Jorge, the boss was wonderful. He made sure to solicit our input as needed and kept us fully advised. I have recommended Pelican to others and they have reported the same experience. Pelican has my unqualified recommendation. read more

we needed windows so bad, and got many quotes. Pelican was the one that stood out. The gent who did our consult, Joe, put us immidiately at ease. it wasn't a pressure sale bombarded by samples. But a normal guy, telling us about a service we wanted. Refreshing. The quote was amazing. We took it. The office staff, Jodi in particular was so friendly and helpful to work with, accommodating, knowledgeable, just great! today is day 2 of the install, its an hour from completion, and we already love it! what a difference to go from 1960s windows to beautiful Milgard sliders and windows! words cannot express! we have been fighting our windows for years and now, we can open the with one finger. The installers are awesome too. Mark was friendly, courteous, efficient, and on time! The whole crew was great! Don't forget to tip your installers, it made their day! Thank u to everybody at Pelican, ill tell our friends and neighbors, family, yelp, the whole wide world! 10 out of 10​ read more

Evan was very professional and had the best prices on other quotes I received for a vinyl windows. The installation went smoothly and the owner, Evan even came out to see how the installation was going on the day of installation. My windows look amazing and I recommend this company highly I applaud their customer service read more

Pelican Replacement Windows is absolutely the company to choose if you need new windows. They also offer patio doors and entry doors, and this is our second time using their services. We recently remodeled our bathroom and used Pelican in September to replace our original 1980s bathroom window. We knew it was time to replace the rest of the windows, so of course, I called Pelican again. From start to finish, the service was excellent. Our sales representative, Bob Ryan, was professional, punctual, and refreshingly low-pressure -- just honest, realistic guidance. Jodi Adams, the general manager, has been incredibly patient and helpful with scheduling, payments, and all the paperwork. And the installers, Armando and his partner (sorry, I didn't catch his name), were on time, professional, and treated our home and belongings with great care. Highly recommend Pelican Replacement Windows for reliable service, quality work, and a truly professional team. read more

On 9-30-25, Armando and Jesus from Pelican windows arrived on time with the 10 window panels, (glass only) ordered. It is very hard nowadays to find good, reliable and capable construction workers. These two gentlemen performed their work in a very professional manner. No phone calls, no looking at their phones and no standing around talking just keeping busy doing their job. I know because I watched 80% of the work that was completed. I have 50+ yrs in the construction industry and would call their work "Old School". I have 5 more phases of glass panels to be installed and Armando/Jesus will be the installers. No more verifying will be required. Maybe a nap Thanks Again Pelican and gentlemen. read more

I used this company in January to install 5 windows and 2 sliders (sliding glass doors). They did a super job installing the windows and sliders but had to schedule coming back at a later date as they couldn't put the interior molding on the sliders until after the floor contractor finished the floors. In late February, they sent Eli (who also goes by the name Nano) to do the finished work. If I could give him 10 stars I would. This guy is all about quality craftmanship and is very meticulous at his craft. Nowadays, it is hard to find a good contractor. These guys are the best! read more

Bottom line: We paid Pelican in full and we got scratched glass, a missing latch, and a window install that we have to hire someone else to fix. We're sharing our experience to inform others. We uploaded photos - they speak for themselves. read more

I highly recommend Pelican Windows for a great and quality service. They installed all of the windows and sliding doors in my house and I was satisfied with the owner Evan and his team Jodie, Eli and the rest of their staff for a job well done! They are super responsive to my requests and took care of our home. Kudos! read more

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Last August, the Pelican team replaced five windows and one patio door for me. Bob, the sales representative, came to measure the windows and door. He was super professional, spending half an hour and answering all my questions. I've dealt with salespeople from other companies who were pushy and wouldn't leave my house without me signing contracts, which I didn't like at all. I was very happy that Bob wasn't like that. The Pelican team completed all my windows and door in one day, doing an excellent job and cleaning up before they left. It's been over half a year, and I love my windows and door. Now that I need to do my taxes, I reached out to Bob for some documents. He responded immediately, and Jodi helped to provide the paperwork for me. I had such a pleasant experience with them, they are a great team! read more

Pelican Replacement Windows - Upstairs door and window - Windows Installation Near Me - Vista, California

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Wow. Pelican just finished the installation of our new Simonton DaylightMax windows. What a joy it was to deal with them, from the first call to the minute the installers walked out of our place. We had an estimator on site one day after making my call to Pelican. They took measurement, provided a comparison between manufacturers and an accurate quote within 24 hours. They also supported us through the HOA approval process by answering all the board's questions. We opted for the most energy efficient windows with a noise reduction package and couldn't be happier, the temp in our southwest facing bedroom is significantly lower in the full sun and the highway noise is also nicely reduced. The installers were careful and clean. The place was cleaned up when they walked out. The windows look great. From Isael in sales to Jorge, the lead installer, everyone was a joy to deal with. Oh, great deal, too. They beat the competition without prompting! read more

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Installers were excellent. All were professional, skilled, paid attention to detail and respectful of my property. Thank you Jorge, Jose and Rogelio. read more

I had Pelican replace all my old windows in 2016 and they did a great job at a very good price. Currently I am replacing the surrounding paneling and wood trim around the 2 rather large front windows. In doing so I destroyed the vinyl trim around the windows by trying to remove the caulking from the trim. I thought I was "screwed" however I gave Pelican a call and Jose from Pelican came out and did a remarkable job on fixing my mistake. I would highly recommend them. read more

Really had a good experience, from sales to installation. Jorge (lead installer) was patient and friendly, and Isael who did the sales side was friendly and non-pushy with some great ideas. The pricing was fair, and when I did get the quote after almost signing with another company with a higher bid, they offered to match the quote of Pelican however I just felt the pricing was fair from the start and I had a good feeling about the company as a whole. I also like the fact that if I have any issues, they will be there for me. Thanks guys- well done! read more

I had Pelican replace a few of our windows some years ago and when getting bids now to replace our patio sliders for French Doors, they were included. Of the six companies we interviewed, Pelican saved us over $3,000 compared to the same Milgard fiberglass doors others were offering. They finished last week and we are thrilled with the workmanship and their two professional installers. They were friendly, knew what they were doing and cleaned up afterwards. I highly recommend this company and recommend not to commit to anyone else until you receive a bid from them. Mark M read more

I am submitting this as a revision of my previous Yelp review of Pelican Windows. In the time since I posted my review, Evan and Mark from Pelican Windows were successful at coming up a solution that will allow my screens to be easily removed for cleaning without damaging the screens. Evan made two trips out to my place in order to work on these screens, so credit goes especially to Evan. I am very appreciative of the effort and time they spent doing this. I will definitely recommend Pelican Windows to the next person looking to install new windows in their house. Five Stars! read more

We needed to replace a whole bunch of windows in our house and chose Pelican based on local recommendations. What a great decision we made! Isael coordinated everything and did a fantastic job going through the many, many options with us. The pricing was great and the installation was flawless and fast. Better yet, we also needed to replace some rotting wood French doors and we needed to match the rest of the vintage French doors in the house. Pelican does not carry anything that would match, so Isael went the extra mile - actually I'd say the extra 100 miles! - to source and even install new French doors that exactly match the existing doors in our house. Talk about personalized service. You can't go wrong with Pelican - and I'd ask for Isael. read more

We had Pelican Windows replace all the windows in our home in 2021 after a car crashed into our living room. We chose Simonton Windows rather than Milgard because Simonton's warranty was better and will carry to a new owner if we ever sell our house. Evan and his team were very professional and took extra care to make sure everything went smoothly. Because the wall the car crashed into had to be rebuilt but we wanted it to match the other windows, they had to customize that 10' window. Worked out perfectly. When the window screens didn't quite fit correctly in two of the 11 windows, Evan replaced all the screens with an upgrade that solved the problem. This month, 3 years later, one of our other 10' windows cracked on the outside. I have to say how easy-peasy the replacement process was. One phone call to Pelican Windows took care of everything. They did ask me to email a photo of the window showing the crack but other than that, they took care of everything. The crew showed up this week, replaced the window and left with no fuss, no muss. No hassles, no repeated phone calls, no dickering or arguing. Easiest warranty work I've ever had! Definitely call Pelican Windows 760-598-6422 if you're considering window replacement! Prices were on par, customer service was excellent, handling of claim was perfect! read more

Thank you Pelican windows for installing all new windows in our home! Everything about our experience with Pelican windows was top notch. Their sales manager Bob was knowledgeable, friendly, punctual, and took the time to educate us and answer and address all our questions and concerns. The estimate was favorable and great value. Jodi from their admin team was always available to us, responsive and professional. The installation team were respectful of our home when installing the windows and took every preventative measure during install to ensure cleanliness and safety while working. They cleaned up immaculately after they finished and were all focused, kind, and efficient with their time. Eli from their install team came back at the end of the job to rescreen our sliders and took great pride in the work performed. He took us on a final walkthrough, answered questions and shared his expertise about our new product, and was gracious and helpful. We could not be more thrilled with our beautiful new Simonton windows. They are absolutely incredible and perfectly installed. If you're considering new windows for your home, it's Pelican Windows, period. Top notch! read more

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COVID review: - Glaziers were on time (and I'm not used to that!) - They took care of our bedroom first, so I could transfer our cats there for the rest of the day (I had to put the cats in our bathroom before they arrived). - They were professional. They were efficient, they wore masks, and they did a good job of cleaning up. - They finished within a reasonable period of time and they gave a good time estimate. - They showed me how to lock the slider door and screen. I am very happy with these new windows. Thanks, Pelican! read more

I had the pleasure of working with Bob Ryan. He's a great sales person. He's very knowledgeable, polite and super helpful. Thank you Bob for the excellent service. Their prices are the lowest in the region. read more

Pelican replaced our old windows about 8 years ago. One of the windows recently started leaking in a big rain storm. I called Pelican up and they sent their "fix it" guy to inspect the issue. I was ready to purchase a new window but all it needed was new caulking outside. Pelican was honest up front and did the caulking for us. The person they sent out is friendly, detail oriented, careful, and clean. I will be a client of theirs forever! read more

Yelp don't fail me now! It's one thing to choose a taco shop from Yelp, but a whole other thing to choose who to give ~$9,000 to. I got quotes from three windows companies I found on Yelp. Read hours of reviews. I had a great experience from start to finish. Also as a broke ass first time homeowner I hesitantly decided to go with the low bidder (Pelican) but have no regrets. They were about 15% to 20% less than the other two quotes. Isael measured, gave us a quote, said the windows would be here in 6-8 weeks, and they were. No surprises, just a simple install with great cleanup. Wifey and I are really happy with our Milgard windows. read more

UPDATE: As you can see from the business owner's response this IS NOT a service-oriented company. With my constructive criticism, I gave him an opportunity to improve his business and learn something. Instead of appreciating that, he felt it would be a good idea to go on the offensive. This should tell you all you need to know about what your experience with them might be like. I have a window that wasn't measured correctly by another contractor. It's taken months and that other contractor hasn't resolved it. I spoke to Marcy at Pelican. She was happy to tell me all that they wouldn't or couldn't do. She seemed completely disinterested in my problems as a customer. She was only interested in telling me how they work and what they will and won't do. Business people like this don't understand the value of being accommodating. Even if you can't or won't take on a new customer's job, showing interest in their problem and helping them solve it goes a long way to show goodwill and earning future business. We live in a sixty-year-old home with 40-year-old windows. Many of my neighbors need window replacement. This company floods our mailbox on a regular basis with offers. They won't be getting new business or recommendations from me. I had one simple request, can they come out, measure our window and ensure that it will fit correctly as the first contractor didn't do it right? Despite me telling her this wasn't a new build install, the window is already installed, she kept saying: "We don't do new builds." read more

We have used Pelican for various projects since 1993, and just finished our most recent window upgrades in our own home by them. It made a wonderful difference at a very modest price, but the best thing was the service, and the professionalism and courtesy of the company's installers. We will never use anyone but Pelican for our window needs. Kevin & Debbie Mc read more

Don't go by the 4 stars that Im giving . It's that i needed 3 replacement windows, one if which needed re-framing because we were going for a smaller sliding window: same height, but different width. Pelican does not do re-framing read more

I was incredibly impressed with Bob, the salesperson, with whom we worked. He was super professional and very honest. Such a lovely departure from other window companies I have worked with. I would happily recommend Pelican to anyone! read more

Price was reasonable, but install schedule was much, much later than they'd promised (they claimed they "forgot" about the holidays). Window quality and install quality are good, but they never finished the job as promised. They missed putting vinyl trim over the kitchen window and didn't install the casing around one slider. I've asked repeatedly for them to finish this but zero response since late February. Very, very disappointing... read more

Pelican Windows just completed the installation of new sliding glass doors and windows. This was not easy because the ones they took out were originals from when the house was built and it was amazing how well the installation just completed. Specifically, Pelican Windows installers, Eli and Alex were professional, kind, capable and fast! The quality of their work and the quality of the materials turned out fabulous! Pelican Windows will continue to get my business and I will recommend them to others. In addition, when Isael came to measure and work out the deal, I was impressed and comfortable. Also, when Jody followed up by email and phone, I valued their excellent customer service even more. read more

Pelican came recommended by two neighbors who were very satisfied with their window and door replacements. We had ours installed last week and are incredibly pleased! The communication throughout the process and the results are fantastic. Highly recommend! read more

I've worked with Evan at Pelican Windows for a few big projects at my home over the years and It's been the best experience every time. They fully stand behind their professional work. I appreciate the quality of the doors and windows that really improved the look and efficiency of my house. I've run out of projects to hire them for, but Id hire them again if I could. read more

We moved into our house that needs quite a bit of updating, this includes the windows. When my husband called a few places to get quotes for the windows, some people came to just sell to him and told him to act fast on deals that they were having. For us, it's too salesy and frustrating because they don't really care about our long-term concerns. We went with Pelican Replacement Windows because when they came in to give us a quote for our Kitchen window and new sliding door, they told us their concerns and when we should have the door done (before or after our new tiles), they told us that they would prefer before so that they don't scratch our new tiles. We really appreciated that! The door took 3 weeks to order so it was a bit frustrating because I wanted our floors put in as soon as possible, but in the end, I'm grateful we did because our floors are not scratched up. Also, Pelican said it would take 2 days to do our window and door but it was more of a day. We appreciated them giving themselves more time to do it right so we can expect it. Once I finish updating the house, we'll use them again to update the rest of the windows in the house. read more

Pelican Windows did a superb job from start to finish and from office staff to installers. I had replacement windows that needed to be completed and a new window, as well. It was not an easy job but they were awesome; efficient, courteous, knowledgable, great price and superb work! From Jodi to Isael to Eli and the whole team gets an A+. We've already recommended them to friends. We will be getting more windows replaced soon and who do you think we will call? Pelican Windows! read more

What a great experience! We do property management so we know good from bad vendors. These guys are top notch. We replaced all the windows at our home. Tim the owner is great and was so helpful. He made extremely valuable recommendations on specific windows to reduce noise and make sure we would be up to code. They were also super flexible with our remodeling schedule and came back in two separate trips (per my request) to make sure we can get the remodeling / window install to fit our needs. The installation was exceptional and they even came back to fix a couple screens that had small rips from the manufacturer. Great great experience. Jorge, Marcus, Gama, and Eli did a fantastic job with the install. Can't say enough good things about their quality, customer service, and price. Oh yeah... price! I got three separate quotes from different vendors and pelican were the cheapest. We used all Milgard windows and we are so satisfied with the final product. 100% recommended if you need replacement windows. read more

Pelican Replacement Windows - Back of house with new windows. - Windows Installation Near Me - Vista, California

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We set up an appt and Isael was on time and wearing a mask. He was very friendly and seemed to know what he was talking about. After we got our third bid from a different company, we came to realize that Isael had no intention of telling us that the window brand that we chose did not meet the fire code / egress in the space where it would be installed, but planned to order and install it, anyway. Hubs and I took a while to discuss this and Issael came back out to show us that the window frames of that brand would be about 7" wide in the middle of the window. We decided to move forward and about 3 days later, he told us that when he went to order it, he realized that it still would not meet egress and we would have to go with a different brand. We discussed AGAIN, got back to Isael AGAIN, and decided to proceed with the other brand. He said that once we placed our order, it would be about 4-5 weeks to deliver and maybe 2-3 weeks more to install. I placed the new order on December 14 and asked him to confirm the total. After going with a CHEAPER window, the total he is now quoting is $242 MORE than the most expensive line item on his quote (he provided totals for both window types on the quote). In addition, he got back to me on December 29 (2 weeks after I placed my order) and alluded that he never ordered our window and literally wrote "I recommend you get more quotes if you think the price is too high. Also our install dates are in March you might find someone cheaper and sooner. Good luck with your project." We expected that he had placed the order already and our window would be installed by mid-February and his most recent email sounds like he not only did NOT order our window, but has no intention of working with us. What the heck kind of sales guy is he? I am extremely frustrated and upset because he originally came out September 23 and we tried to place an order September 28. Due to his lack of communication about egress, I lost three months on this project. I could have a window installed already if he had been forthcoming with the information or I had gone with a more honest company. I will not use this company. read more

We needed some windows updated and received a couple quotes from local businesses. We contacted Pelican after finding them on Yelp, really liked the estimator, their products and pricing. Of course, he warned us it could take a couple of months before the windows would be built/installed (Covid). Armando & Jose arrived as this morning as scheduled and went to work right away. They were respectful about our property, organized, made sure the cat was safe and left the house and windows clean! So happy read more

We had Pelican Glass install Milgard retrofit windows in the duplex we own in Vista. This company is VERY professional and the workmanship and attention to detail is amazing. They were prompt, efficient and very careful with each duplex, protecting floors and furniture. They got the entire job done in 1 day, and left the property in immaculate condtion. They even re-hung the blinds! The windows look beautiful! They are very competitive in their pricing. I would give them 6 stars if I could! read more

In all fairness, didn't have the opportunity to work with this company. I called to inquire about replacing my failed windows. I spoke to a very nice lady who was to secure additional information for me and call back later that day. I never did get back from her so I've moved forward with another company.‍ read more