I got my windows installed with them 10 years ago this month. Everyone who works for them is extremely friendly and professional. They had excellent and fair prices comparable to Home Depot. Where they defer from Home Depot is the two times in the last month I had them come out for a minor warranty issue, they arrived literally the next day and we're quick and professional. I have tried to get a screen replaced with Home Depot and it's taken literally 4 months and they did it wrong. I don't know what else you could possibly want in a window company but BM windows has it. read more

Update. Working with the owner Michal has been great. He is very responsive. We had an initial mis-communication issue with the Sales Rep. But Michal stepped in and corrected and worked to resolve the issue very quickly. He cares about the customer, reputation, and quality. The install crew was excellent, showed up on time, completed on time and had everything cleaned up. read more

BM Windows did a fantastic job on all the windows and two sliders in our home. I left for work and came home to newly installed windows and doors! Excellent work, quick turnaround, and even framed the sliders with molding! Very reasonably priced and great customer service. I'm a very happy customer! read more

They are amazing from our Sales representative to the office manager and also the installation crew. Everyone was amazing. Product is great highly recommend. read more

BM Windows had replaced some of our windows several years ago and recently we needed additional windows replaced. Since we were very happy with their prior recommendations, communications, and service we called them again for this job and they were excellent as before. Good to see their high standards maintained. read more

BM Windows replaced about 26 windows in our home about a year and a half ago. It was in late August and really hot. We immediately realized a significant drop in temperature inside our home. Additionally, it seemed like our home was soundproof. Even the rooms facing the street were silent from outdoor noises. The installation was superb and all interactions with BM Windows was excellent. Also, their price was extremely reasonable. We highly recommend them! read more

I did a TON of research and had a half dozen quotes before deciding on BM windows. The brand of windows (Anlin) they install were very high on my list of manufacturers but in the end the customer service was probably what sold me. I primarily worked with JT and Doreen but did also get to meet the owner as he came out for confirmation before putting in the order for the windows. Everyone was very personable and very easy to get hold of and communication all around was great. I do so some folks saying that they were met with unfriendly or rude interactions but I find that really hard to believe. There was definitely nothing special about my job or initial inquiries that would have afforded me some extra level of attention. We had a pretty big job I think. We had 17 windows and some pretty tricky install spots. Our home is older and has several additions over the years and it made for some big challenges but in the end every window had a really clean install and they all look great. It has been such a huge improvement on noise reduction, insulation, and overall looks. On our install day we had 3 crews I think so they managed to finish up in one really long day. All of the crew members were very friendly and polite and hard working. They did a great job communicating with us on site and got our approval on anything that was out of the ordinary. We have only had our windows for about 6 weeks now but so far they have exceeded our expectations. Anlin makes a really good product. If things change over time I'll update this review but so far so good. They performed without any issues during recent rains and are keeping the home way cooler than before. read more

I had a great experience with BM Windows. They use the Anlin window brand for their retrofit window replacement. I had a more difficult shaped and they were able to come up with alternative solutions to make it work without compromising the integrity of the other windows that it was attached to. The whole install took around 8 hours. It took around a month between when the quote was made to when the windows were ready to be installed since they made to order. I had called a couple of places for quotes but this one seemed the most reasonable for the quality of window that was being offered. All in all a great experience, thank you Jim! read more

I called yesterday for a quote for a new french door installation and a garden window installation. Ms. Doreen who answered the phone immediately asked for the measurements for the door so she could quote me over the phone vs sending a representative for a formal quote at my home. She proceeded to tell me if it is too expensive for me they didn't want to waste their time. She told me a garden window was 5-7k and too expensive, not to even bother asking for a quote. I am not sure how long Ms. Doreen has been in sales but her customer service skills are piss poor. I have yet to receive a call back. Moving on. I have had 3 other window/door companies stop by with formal quotes and financing options, if I even need to go that route. BM Windows will continue to lose customers with this attitude. read more

Good value, responsive, and reliable. I asked for a quote on Yelp for window replacement and within minutes I got a message from Doreen. We got an appointment set up and J.T. met me at my rental on time on a Saturday morning. He explained the options thoroughly and explained the order lead time/delay due to COVID-related issues. The windows arrived earlier than expected and installation was promptly scheduled soon after. Installation was also on a Saturday per my tenant's request, the two gentlemen arrived on time and the entire installation process was very efficient. They kept the place clean by putting blankets on the floor, and they removed the old windows carefully and cleaned up all the broken pieces of the old frame and glass. A couple days after the installation I got a satisfaction survey phone call from Doreen, and the receipt and warranty info were mailed to me right after, along with a thank you card signed by the owner. The overall experience with BM Windows was very refreshing. It's been a while since I worked with such a reliable contractor, especially during COVID. Pricing wise, they are not the cheapest but not the most expensive (I got 3 quotes). I definitely would not mind paying a bit more for the excellent service! read more

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I love when I give a 5 star rating to a company for installation; then later need additional service, that the same company once again proves me right demonstrating my first impressions of their service was not flawed. Found a small crack in a slider handle, contacted Office Manager Doreen and within 2 days Mario was at my door ready to make the repair. He then graciously offered to look at other areas to make sure I was still 100% happy with the product. Look up 'Great Customer Service' in a dictionary, and BM Windows should be there. read more

Amazing job. For the same windows and labor, they were $1300 cheaper than JWG in Poway. I needed a sliding patio door and three windows replaced. JT came that day to measure everything and ordered the windows. 6.5 weeks later when the parts arrived, they installed everything in 3 hours. They arrived sharp at 8am, and were cleaning up by 11am. Windows look amazing. Very happy with how everything turned out :) read more

I have used BM Windows in the past. They gave me excellent customer service back then and now. Doreen is pleasant and a joy to speak with on the phone. Jim came out to the house to measure and go over any questions I had. He was patient, polite, and professional. The two installers, Sal and Mario, did an awesome job! They kept the workspace clean and were very polite, and professional. And the windows are beautiful! I will totally use them again and will refer them. I highly recommend them! read more

BM Windows - The front of the house. In person, beautiful and very professional. Thanks BM Windows! - Windows Installation Near Me - San Diego, California

I had a great experience with BM windows. I needed to replace 20+ windows and 2 sliding door. I compared 3 different brands - milgard windows vs simonton vs arlin. I really like Arlin after visiting showrooms and seeing the product in person. However I was worried that it would be too expensive. Jim came and did a careful measure and gave a very reasonable price. The order and installation were smooth. It has been almost a year since they replaced the windows and doors. It still looks as new. Thank you. read more

I contacted BM Windows to request a quote for a replacement for one of my very large Anderson windows (which I've been quoted to cost anywhere between $5k-$7k). However, I was informed that the company has a three-window minimum requirement, and Doreen Bennett suggested I check with other companies such as Window Depot, Home Depot, Lowes or Dixieline for my project. I then informed Doreen that I had four more windows to replace as well which I also want to be installed as Anderson windows (again, quoted at $10k). Doreen then called me, but her demeanor was rude, unhelpful, and short. After my interaction with her, I decided not to engage in business with BM Windows, as their lack of interest in my project was evident and apparently they aren't in need of business. read more

We found some intense mold in our house, and the mold abatement company suggested we get a window contractor out to see if the windows were leaking and caused the mold. Jim from BM Windows came out and spent time looking at our existing old Simonton 25-year-old windows to see if they were the cause of the water damage. He even checked the inner sealing to see if it was still good. In the end, our windows were installed incorrectly (hence why we could never open them easily) but they weren't the source of the water damage. But, since our windows were so old and didn't open easily, we decided to replace 4 windows with BM Windows. Jim came back to talk through some options and gave his advice on how to configure each window based on its location. The BM Windows team came out to install the new Anlin windows once they were ready, and they even added extra sealing when we told them how we want to avoid future water damage. All in all, we love the new windows! They actually open easily, they're much quieter (we can't hear our AC outside anymore), and the additional window films help make our living room cooler. read more

We were super happy 6 years ago when we selected BM Windows to replace and install a new slider in our previous home that we did not hesitate to select them again in our new home. We were looking for easy access to our front patio while increasing the view to the outside from our living area. J.T. (Sales) and Michal (Owner) assured us the switch out of the existing French Doors to the new slider would be easy. The install team did an incredible job saving the interior modeling during the switch out. And from the outside it looks like the doors were always there. This is now the 3rd time in the last 6 years we have purchased Anlin doors. LOVE the quality of them. And.....Michal and his entire team are top notch! Excellent service across all areas: sales (J.T), the office (Doreen), installers (top workmanship/cleanup). read more

BM Windows - BEFORE/OLD French doors - Windows Installation Near Me - San Diego, California

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I received 4 quotes for redoing our windows. Two promoted Simonton and two promoted Anlin. When J.T. came out to do our quote, he suggested we go to the showroom to see the differences in the windows. This was incredibly helpful in our decision making as to which brand of window we would like to narrow it down to. All of the quotes are comparable without any one significantly more or less expensive. BM Windows was able to offer some small upgrades to the 20 windows we were doing: Anlin sound package and sash dead bolts. When accounting for these extras, the price came out to approximately the same as our other quotes. We did the standard Anlin low-E glass for all our windows except 3 that we had SunMatrix for. After deciding to go with BM Windows and signing the paperwork, the windows took 6 weeks to arrive. BM Windows offered to do the installation that week. Installation: On the day of, Carlos arrived on time and provided us with a courtesy call as he was heading over. He brought a team of 4 others: Francisco, Mario, Mario, and Pedro. All of them were incredibly courteous, respectful of us and our space, and kind. They worked quickly, efficiently, and kept all of their work spaces really clean. They laid down blankets during install to keep our floors clean. They were there from 8:30am to 4:30pm and finished all in one day. A few issues that arose: a window was cracked during install, two windows were missing sash dead bolts, and one of our windows hadn't arrived with the others. I called BM windows a few days after and Doreen was amazing at making sure all of my concerns were addressed. Anlin called that week to inform me a replacement window was ordered. Two weeks later, BM Windows called to let me know the last window had arrived and they came out the next day to install it. Carlos came out again with Francisco and quickly installed our last window. I asked them a few questions about the other windows which they happily answered. They even helped us install the two missing sash dead bolts to our sliding windows. Overall: Service - 5/5! Amazing service and I wouldn't hesitate to recommend BM Windows to my friends/family. Every person we encountered was professional and respectful. I can't wait to work with them again for any future properties! read more

This company is great! Great customer service. Had them install windows and a slider years ago, the latch on my screen door broke. I called them for a repair and they replaced the whole screen door and no charge. They stand behind their lifetime warranty. Highly recommend! read more

We were so impressed with this Company from start to finish! We received 4 different quotes from other companies to narrow down our search. BM windows quote was comparable to the other companies and also offered upgrades that the other companies did not. I also chose BM due to the initial customer service I received from J.T. who came out to give us the quote. This sets the precedence for how I thought this process would go. We decided to go with the Panoramic Anlin window due to the quality. We did the paperwork, and the windows were delivered in 6 weeks just as they said they would and was also a shorter turnaround time than the other companies. The installers showed up on time and were all so friendly and professional. They completed the install of 23 windows in 8 hours which is truly amazing! We were so impressed by the care they took before they started the install. They put down drop clothes on our stairs and covered anything that may get dust on it before they began. After the install they vacuumed around and under the windows and swept up anything that may have had dust on it. I could not believe how clean they left our house when the install was done. Another thing I have to praise is the caulking on the outside and inside of the windows. I have never seen such a perfect job on each and every window, no part of this job was sloppy. The attention to detail the crew took was amazing! It was absolutely perfect which made the windows even more attractive. The entire process was just the best experience and if you are looking for a company you can rely on, impeccable customer service, reliable, skilled, detailed oriented workers, and the best job then look no more. BM Windows is the best! read more

I received quotes from multiple window companies and BM Windows was the best priced for the quality. We had our entire house redone, 63 total windows and a door. The install staff was so kind, clean, professional and they did a great job. The windows look amazing, we can already tell a difference on the heating and cooling, they look great and the neigbors are envious! The owner, Michal came out just to make sure everything was going well and was very nice. We highly recommend BM Windows if you are looking! Lifetime warranty, doesn't get any better. Love my new windows. read more

Once they have a signed contract the professionalism and customer service go downhill at least it did for us. In fact the sales person who came to our home and put together all the paperwork was so nice and professional until after we signed the contract. Then it was like Dr. Jekell and Mr. Hyde. If you have a complaint don't complain because you will get excuses and disrespect. There should be a penalty for businesses that store your credit card information without your permission and charge payments without first contacting you. This company claims they don't do that, but they did with us. And since then our feedback was received with rudeness and disdain. In addition, one of the windows did not have the sash bolt hole drilled so we can't bolt the window. A minor oversight, but still, hello, pretty important yes? Wish they were as aggressive about fixing that oversight as they were about charging the final payment. It was so insulting and communicated to us how we were personally viewed as a customer. Not very important. And according to their own words they don't do this with any other of their customers apparently just us. The rest of the experience was pretty good. The actual windows are good. The installation was pretty seamless. But I guess since they know that the average homeowner is less likely to buy windows from them again as oppose to other types of customers maybe that's why we were treated so poorly they didnt view us as a big time repeat customer. So if you want to cherish being slighted and disrespected every time you look at your new windows. And you want a company that doesn't follow up to clean up oversights. Choose this company. read more

Outstanding company. We needed 10 windows and one slider replaced in an old Clairemont home. We contacted three high-quality local companies for quotes. Hands-down, BM WINDOWS was the best. No slimy bait and switch deals. Their quote was reasonable and detailed. The sales staff, front office staff, installation team and owner Michael, are responsive and top-notch. We had a little installation glitch at the end of the project due to very old original windows, that was resolved immediately by Michael. Highly recommend this ethical quality company that stands behind their products and installation. You will not be disappointed. read more

So where to start on my window project. First off I had multiple bids on several companies. I narrowed down to researching Anlin windows which is a high quality for retrofit windows. Now, I compared from Anlin Del Mar (DM) vs Catalina model windows. Now, Anlin's market scheme to make some extra money by throwing in a couple of snazzy upgrades on the Catalina now called Del Mar more to make it sound more energy efficient and more expensive. Now, when you actually look at the specs of DM vs Catalina, the specs are different by .01 on SHGC. What made BM Windows stand out is that their standard Catalina comes with the sound package. Pretty much matching DM model specifications without the DM price gimmick. Now, it's competitor down the street was pissed off at me cuz even I wasted 4 hours with this sales guy to pitch to me that Anlin Catalina isnt comparable to Anlin DM. Also that he would sell his Catalina windows without the upgrades BM have standardized. Also, they were so pissed they were trying shame BM windows as a glazing contractor with a c17 license (ok really?!, Noooo shiiiiii). Anywho, BM Windows did not try to stay at my house for 4 hours trying to win my bid. They did not try to upsell me anything I did not need. If anything, they provided me excellent service and quality to allow me to confidently trust and earn their business. They did not throw other companies under the bus. They quoted very competitively. I honestly felt comfortable and did not feel pressured. It felt easy as if I was talking to a friend or neighbor. Shout out to JT, Mike and Doreen for making my experience amazing and being so patient with all my questions. Every member on the team was very knowledgeable in the product and able to answer any questions on the spot. Their warranty is also top notch which is also why selected them over others. My new windows have made a significant difference with sound and heat transfer into my home. read more

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I had windows installed over the weekend, I will give a rating after I talk with someone of importance. We had a serious lack of quality control and it's clear to me that we didn't receive the A team. read more

BM Windows - Not Plumb! - Windows Installation Near Me - San Diego, California

My condo had very flimsy windows and I was spending an excessive amount of money on heating and air conditioning. I contacted several window companies and BM Windows was the most responsive and had the best value for money. I appreciate that BM Windows has a designated office manager to keep track of paperwork, give updates and appointment reminders. This kept lines of communication clear, which is challenging in situations where the business owner is out in the field and trying to run the operations side at the same time. The process began with the Sales Manager coming out to my place, showing me sample windows and giving an estimate. My HOA required a lot of documentation and took a long time to approve. BM Windows stayed in touch throughout the process. Michael Bohm, the owner, came out for the final measurement. The installers were efficient and my windows and sliding glass doors fit perfectly and operate smoothly. read more

JT is awesome. Bm windows is lucky to have him. We ordered windows there was a slight mistake. However the way JT handled it was awesome. He stepped up and got the job done so both of us were happy. Cheers to BM windows and to JT your really" the best window company" in sandiego. read more

BM Windows - Windows Installation Near Me - San Diego, California

I had new windows installed in my entire house. Three sliding glass doors and nine windows. Some of the windows retrofit, others new construction style installation. First off, I worked with Jim, the general manager and sales consultant. He was excellent and very detailed. Jim did not miss a trick. He measured and wrote up this detailed order correctly and everything came in perfect. Then, five weeks later the crew came out with the windows. The entire job was done in one day. They were clean, efficient, and professional. It turned out that after a few days I had questions and wanted to get a couple of things resolved. Michael, the owner of the company came to my home and resolved all issues within about an hour. So refreshing to get such excellent services from a contractor. BM Windows knocked it out of the park. Do not hesitate to use this company and by the way, I am THRILLED beyond with my new Anlin windows! read more

Our windows are beautiful. They have changed the atmosphere in our home as they have kept temperature control. With the old windows I would sit in the living room and feel cold air on my back. They improved the look of the home. I am giving 3 stars as the crew got on the roof and broke tiles. They were repaired by BM but there was leakage down the wall when it rained, where the tiles were desturbed. That area has dried up. I held back funds for that reason and they said it would void the warrenty. I have since paid in full. read more

After shopping around, we chose BM Windows to replace our 72 year old steel frame casement windows. Good price, good warranty. The special order windows arrived sooner than estimated. Installation was arranged to accommodate our schedule. The workers were professional, neat and respectful of us and our property. Love, love, love our new windows! read more

We had BM Windows install all new window in our home. We were extraordinarily pleased with the Anlin windows, the hardware and the seamless installation and all-around service of BM Windows. T wo years later after heavy rains we had some leaking that appeared to come from the patio door. BM Windows immediately attended to the issue. In fact, the leak was coming from our roof and not the windows. Notwithstanding BM Windows employed their time and resources to help solve our roof leak! I cannot thank Michael, Carlos and Doreen enough. I have honestly never seen the extraordinary level of after sale service that BM Windows provided from any company, in any industry, in my lifetime. Thank you. read more

Like another reviewer, we researched windows and selected Anlin for our retrofit, and then spent some time researching contractors. BM Windows had an excellent reputation and our experience so far (installation today!) has borne that out. JT was fantastic during the evaluation and bid process. He knows his stuff and was able to advise us dispassionately about our various options. We knew from our own research that he was giving good advice but it was better than Google research because he was the expert who could see our needs and situation. The quote was very fair and in line with what other people in our complex have paid for similar work. Doreen, the person who talks to you on the phone, was a part of our decision to go with BM. Clearly one of those people who knows the company inside and out and knows the industry, so you feel you're in good hands. Supply chains are terrible right now so there was a bit of a wait. She and JT were transparent throughout and kept us up to date. Their estimates were accurate. Today was finally the day! Francisco and Pedro came by and wrapped up this tale of professionalism by doing an excellent job on our sliders, windows, specially shaped transoms, and clerestory windows. You could see they took pride in the quality of their work, were considerate to our interiors, and left everything neat as a pin. They were very friendly and easy to talk to, and answered all my questions. The windows and doors themselves feel like good quality. They are a huge upgrade from our ancient aluminium doors and single-pane glass. Definitely recommend. read more

We are very pleased with our double pane windows. BM windows was punctual with quotes and service. The installers were polite, tidy and did a great job. They cleaned up behind themselves and left the property neat. We are thrilled with the quality of our new windows and love how quiet and dust free it has made our home. read more

BM windows is amazing!! So happy with my new French sliding glass door. Jim came out to quote us and provided options of what doors are available to order. Installation was quick (2.5 hours) and they cleaned up everything and hauled away my old sliding glass door. Highly recommend! Thank you so much for my new door! read more

BM Windows - LOVE my new French sliding glass door! - Windows Installation Near Me - San Diego, California

Michael installed our windows about 12 years ago. They are still beautiful, and we are calling him again today to get an estimate on my Dad's house. He was just getting started then. In fact, I believe he saved us, as the company he worked for was going out of business and the salesman wouldn't return our calls. I don't think they had any plans to honor our deposit or return for install, but Michael made it happen. I have no idea how he did it! I will never forget that. He planned to go on his own, so we posted his BM Windows sign in our yard once the job was done, and we told as many of our friends as possible. We will never use anyone else. read more

I highly recommend BM Windows. They did an excellent job on our project and very happy with our new windows and trim. Doreen was very nice and helpful setting up our appointments and verifying work. Jim gave us the best estimate and worked with me getting the casings I wanted from their website that they don't normally do. Pedro and Francisco were awesome! Give them a raise :) they were very professional and did amazing on our installation and doing the trim exactly how we wanted it. read more

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Let me add yet another 5 star review. We solicited three bids. We had reps selling Simonton and Milgard come out for bids, but settled on BM WIndows, which represents the Anlin line of windows and their sub-brands. We chose the Bayview line since we were putting windows into a condo and didn't want overspend. All of the reps were informative, but I learned the most about windows by the BM rep. He was the third one through, so perhaps my questions were sharper. Nonetheless, we weighed the various offers and chose the Bayview, which offered a good blend of quality and value. They had estimated a Jan 3 install, but it was subject to delays based on weather (and the holidays). We ended up being pushed back 5 days, which is not too bad given that we got 5+ inches of rain in November and December. One thing about these windows is that they are manufactured in the central valley and are trucked in via the Grapevine. Snow can cause disruptions, so if you are ordering during the winter, that could be a consideration. All things considered, the five day delay was pretty reasonable. We were responsible for taking down blinds, drapery, and clearing a path to the windows. The installers (Francisco and Pedro) arrived on time and worked efficiently. They removed the existing windows and brought in the new windows without dinging the newly painted walls/railings. They used tarps and cleaned each room as they finished. It was interesting to watch them work. They were done by 3:30 after installing 2 sliders and eight windows. The windows have made a tremendous difference in terms of heating and noise. We live behind a sports field. Little League tryouts kicked off the day after install. We couldn't hear the announcer when the windows were closed. The nights have been in the 40's and our house would have been freezing with the old windows. The new windows were nicely insulated with spray foam (tip: you can use spray form in outdoor cabinets if you've been battling rats. They hate it and you can fill empty cavities with the foam) and retained heat. Doreen, who runs the office, is great to work with. Jim was knowledgeable. Francisco and Pedro were fantastico. All in all, a great experience. read more

Best contractor we've ever used. They've now replaced all the original windows on our house, through three separate projects. Every time they've been responsive, courteous, and transparent on pricing and timeline. Installs of even 10+ windows were all completed in a single day and their crew leaves the project area spotless. read more

I forgot to write a review for BM windows. They installed my upstairs windows last year. They did an excellent job installed the windows with a price that I could afford. They are very reliable with good quality of work. They completed all 13 of windows within a day! The owner Micheal even came back to installed a small screen with no cost for my bathroom window few months later after I reported it' s missing during remodeling. I will have them back to install my downstairs windows soon! Nice company, nice job! Strongly recommended! read more

We've had our windows now for about eight years, no problems at all. They were very responsive efficient and professional. I am writing this review now because we had some work done in the house and one of our screens accidentally was ripped. Van windows honor their promise to fix any screens for the life of the windows and they were able to come out the next day and repair the screen door screen quickly with no complaints. Happy to refer them for any of your window needs. Top-notch, honest business people!!! read more