Nick and all the team at JWG were fantastic. I spoke with several other companies but really wanted…read moreto support a local business instead of going with a big box company, and I'm so glad we chose them. The biggest thing I appreciated was how trustworthy and friendly everyone was throughout the process. From start to finish, they made everything feel incredibly straightforward and stress-free. Nick was always very responsive and happy to answer any questions I had along the way. When our double door arrived, it was missing a hole, which was understandably concerning, but they immediately arranged for Alex to come out and fix it. It wasn't an easy adjustment to line up perfectly, but he did a great job and made sure I was happy before finalizing everything. The end result looks great, and we're very happy with the quality and service.

Jason provided us with an in-home visit with a sample replacement window, and explained the various…read morefeatures of interest and options. He helped us arrive at a suitable energy-efficient Simonton models to replace 5 of our windows at a reasonable price. He also measured all the windows to be replaced and promptly provided a written quote. Three of our replacements were for original 30+ year-old single-hung windows which were no longer functional because their balances had failed. The replacement Simonton windows have a better design that obviates the need for such balances, which was of added value to me! The total window order, measured and made to order, was received by JWG within 3 weeks and installed within 1 week. JWG Windows arrived just minutes before the scheduled time for installation. We were fortunate to have a second installation crew (Alex and Ricky) join the first crew (EJ and Cody) during the installation process, which allowed the entire job to be done within 2.5 hours. These two teams operated smoothly together in good spirits, were respectful of our property (using drop cloths in each work area) and cleaned up the work areas. After they were installed, EJ demonstrated the windows' operating features, provided me with the manufacturer's warranty and answered my questions. (The self-latching worked a bit differently than I expected, which actually was an improvement!) The windows look great and are a pleasure to use! Nice work, JWG!

We had the windows changed in our master bedroom by Coughlin Windows last year for more…read moresoundproofing (and also because the windows were fairly old/original from the 90s). I reached out to a few vendors, and Coughlin was by far the most helpful and informative. The whole process went smoothly, Kevin was very friendly and easy to work with; he provided the most information on what type of windows to get for our situation. He was very responsive and answered any questions we had. They also had very reasonable prices and detailed quotes. My husband told me on the day of installation, they were punctual, efficient and completed the window replacements on time. We got Simonton laminated double paned windows, and although they haven't blocked out as much sound as I hoped, they actually help a good deal with lowering hot temperatures in that room in the summer. It's been about a year and the windows still look great and work well (they're also much easier to slide open than our old windows). I would definitely recommend them!

I absolutely love my beautiful new windows! I'm so glad I chose Coughlin! The installers were…read moreprofessional, friendly and hard working. They made sure everything was exacly the way I wanted it. They also left everything spotless when they finished. I looooove my windows and couldn't be happier! I highly recommend Coughlin and will definitely use them again.

Our experience with Action was excellent! I had no less than 5 companies give quotes, products are…read moreso similar but prices vary dramatically. not only was Acrion the most affordable, Nathan was a saint and answered my endless questions for days before we finally signed the contract. Windows ended up coming in early so the whole project was done well ahead of schedule with great quality and cleanup for the whole crew. Couldn't be happier!

Window project was nicely done by Action Window. In general, the project was completed to…read moreschedule with the right quality.

2/20/25 update. Shortly after I posted my review, I was contacted by Den Defenders. The…read moreconversation was positive and went well as they let me know that their doors now have a longer warranty and that they would apply it to mine since it was just over a year old. They scheduled a tech to come out a couple days later. He saw that the frame was off just a bit, suggesting that was more due to the original install than the door just sagging over time. Not only did he fix the frame from sagging, but he also used touch-up paint to fix the scratches. The door looks good now and seems to be working well. I appreciate Den Defenders making it right. We are back to enjoying our security screen door. Thank you, Den Defenders.

I got my door installed the beginning of August and have given Den Defenders multiple attempts to…read moremake it right. My brand new door that I paid 4k for had a scratch by the door knob. They came out and painted it with a paint that did not match and wondered why I was not happy. They just say that is the way they do touch ups and I should be happy. If I were to do it again I would not go with Den Defenders because the sales guy said it would be custom and that is not what l experienced. The trim at the bottom you can see where it was cut and not painted and the threshold piece at the bottom that was $200 extra was cut poorly and not painted.

We had one of our crews make contact with a huge glass wall panel in the neighbors front yard with…read morea 20,000 pound tractor, the tractor won. I put the project out to bid on Yelp and got a half dozen responders. This glass company was not the low bidder, I rarely go with the low bidder unless they can justify underbidding everyone else. Southern California Windows & Door had the highest Yelp rating. The glass was 1/2 inch thick, 92 inches by 39 inches, very heavy, in a difficult corner of the glass wall. They got on the project in a reasonable amount of time considering they had to order the glass. They kept me informed of dates and progress. I am a licensed contractor and appreciate the fact that they are as well. Nice work, they got paid the day they finished!

Out of all the windows replacement companies I've reached out to, I'm so glad Ryan responded to me…read moreimmediately. He was kind and was very receptive as I sent him measurements of the six windows that needed to be replaced. He came the next day and measured each one and offered me options for our biggest window which was on the living room, which was 80" x 60." He was very direct and clear cut about the process, didn't sugar coat anything. We schedule 3 weeks out. Ryan coordinated the timing of the job. Carlos and Danny did an amazing job. They were quick to install each window and made sure we were satisfied in the end. What great customer service! If you're looking for a trustworthy and reliable company, I highly recommend them!

Great service, Thank you Kaleb, Jesse & James! I definitely recommend Hometime windows and doors.read more

It was time for us to replace some windows and add shutters, and working with HomeTime made the…read moreentire process incredibly easy from start to finish. From the very beginning, everyone was friendly and professional. I worked with Kaleb, who arrived on time and provided exceptional customer service. He was always responsive--whenever I had questions, I could call or text him and he would get back to me quickly with helpful answers. When it came time for installation, Jesse, James, and Eduardo were fantastic. They were clean, thorough, and did an excellent job. You can really tell they take pride in their work. I will definitely be recommending HomeTime to others and plan to use them again when we replace more windows in the future. Thank you all so much!

As one other review mentioned (as did their very apologetic staff), their online scheduling isn't…read morereliable on occasion. Recommend calling and speaking with a person. They did reach out and apologize for the misunderstanding, but that doesn't help me getting off work early to meet them when they didn't show up. Owner contacted me and provided context for the communication issue and apologized again. And while I can't speak to the quality of their service (other glowing Yelp reviews do so), I can speak to their professionalism and integrity after making a mistake.

Because of my cats, I needed to rescreen all my windows. When I called Darrick, he was able to come…read morethe very same day and gave me the estimate, which I was quite happy with. I agreed to his estimate and, surprise of my life, he had everything in his track needed to rescreen my windows the very same day. I would definitely recommend him and would use his services again if needed.

I had an old shower door that the plastic tracks on the bottom were cracked and I've been meaning…read moreto replace them for awhile. I always put things off because I though a frameless shower door was crazy expensive. I contacted them thru the website and gave them the dimensions of my opening. They sent back list of multiple options, framed, frameless, top hung with rollers with prices of each. I was surprised that frameless was just a little more than with a frame! I mean who wouldn't do that. To my surprise the most expensive option was the top hung with rollers, it looked more high tech but also reminded me of a frame so I went with the frameless as I had planned. They came out to measure and within a few weeks installed it. It looks so much better! I wish I had done it years ago. They were quick efficient, friendly and affordable. If you're even thinking of replacing an old track, frame type shower door, I wouldn't hesitate to replace it, I absolutely love my frameless shower door. These guys were true professionals.

I needed some maintenance done on my shower door installed 3 years ago by AFSDSD. Jamison came on…read moreout and did some quick work of it. Speed and quality. He even showed me a few tricks for the door water sweep. This company is amazing. Brianna coordinated it all. Everything went very smooth. I highly recommend this company for their workmanship and attention to details.

DHI did a highly professional job replacing all of our windows and doors. We had 2 French doors and…read morea sliding door, almost 30 windows, 4 entry doors...a big project. They did it for a fair price and with great workmanship. Very pleased.

I had a few people come out and give me quotes. They weren't the cheapest but they offered a higher…read morequality window for a little over the cheapest! They installed 16 windows, cut back my kitchen counter top to fit a window and even touched up paint for me outside in less than 8 hours. The group that came out were considerate of my home with cleanliness and kindness. I definitely recommend them over the 4 other quotes I received!

I did a TON of research and had a half dozen quotes before deciding on BM windows. The brand of…read morewindows (Anlin) they install were very high on my list of manufacturers but in the end the customer service was probably what sold me. I primarily worked with JT and Doreen but did also get to meet the owner as he came out for confirmation before putting in the order for the windows. Everyone was very personable and very easy to get hold of and communication all around was great. I do so some folks saying that they were met with unfriendly or rude interactions but I find that really hard to believe. There was definitely nothing special about my job or initial inquiries that would have afforded me some extra level of attention. We had a pretty big job I think. We had 17 windows and some pretty tricky install spots. Our home is older and has several additions over the years and it made for some big challenges but in the end every window had a really clean install and they all look great. It has been such a huge improvement on noise reduction, insulation, and overall looks. On our install day we had 3 crews I think so they managed to finish up in one really long day. All of the crew members were very friendly and polite and hard working. They did a great job communicating with us on site and got our approval on anything that was out of the ordinary. We have only had our windows for about 6 weeks now but so far they have exceeded our expectations. Anlin makes a really good product. If things change over time I'll update this review but so far so good. They performed without any issues during recent rains and are keeping the home way cooler than before.

I got my windows installed with them 10 years ago this month. Everyone who works for them is…read moreextremely friendly and professional. They had excellent and fair prices comparable to Home Depot. Where they defer from Home Depot is the two times in the last month I had them come out for a minor warranty issue, they arrived literally the next day and we're quick and professional. I have tried to get a screen replaced with Home Depot and it's taken literally 4 months and they did it wrong. I don't know what else you could possibly want in a window company but BM windows has it.